• Issues with installed software
410 questions

logiciel

à l'ouverture de l'application un message d'erreur : 0x0000007E
j'ai supprimé 1 fois le logiciel
j'ai enregistré une nouvelle fois et à l'ouverture,jèai le méme message d'erreur

1245 views
Nov 28, 2019 at 10:39 AM

Samsung Kies Software side by side configuration

Hi guys. I am running a brand new installation of Windows 10, and i am attempting to install Samsung Kies to sync with my Samsung Galaxy S10+ smartphone, and it says that there is a side by side configuration error.

1671 views
Nov 26, 2019 at 07:25 PM

Отображение web страниц

При открытии web старниц в Хроме и Яндекс браузере часто страница сразу переходит в ее нижнюю часть. (Для перехода на верх страницы надо нажать кнопку Home на клавиатуре. )

Подозреваю, что это связано с дополнением, показывающим боковые вертикальные вкладки vtabs
https://chrome.google.com/webstore/detail/vtabs/okpnlgbgcfchbicbhjmmhldhkbkfilce?hl=ru

Можно ли исправить это неудобство?
Удалять дополнение не хочется - оно удобное.

Спасибо.
1229 views
Nov 16, 2019 at 05:07 PM

Fed Up with Spotify Slowness and Bloatware

Can everyone please strongly encourage Spotify to stop making their software slow and/or highly memory-intensive?

Failing that, I suggested many years ago that they should Release a Spotify Compact or Spotify Basic software option and that option is already on their Forum for voting on
1265 views
Nov 16, 2019 at 08:16 AM

Chrome isn't in Volume Mixer, Windows 10

Just starting today, YouTube, while in Google Chrome with Windows 10, won't play audio. It says the site isn't muted, as well as the browser saying that it allows audio to be played from YouTube. I checked the Volume Mixer, and Chrome won't show up at all.

Any tips/suggestions to get the browser back to Volume mixer?
1604 views
Oct 01, 2019 at 03:05 AM

Unable to to Receive Emails on Laptop and Desktop, etc

Since changing my password wuth my ISP and on Thunderbird, I am unable to receive emails on my Desktop, and now for some reason, I can n longer send them either. I also have problems with laptop, I can send but not receive emails.


Error message on Desktop: "An error occurred while sending mail, the mail server responded: SMTP.auth. Not alowed on Port 25"

For replies use:

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Roger Hilton

1278 views
Sep 06, 2019 at 12:23 AM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
5181 views
Sep 03, 2019 at 11:18 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

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1597 views
Sep 01, 2019 at 05:05 PM

Skype

I can't receive or send Skype calls on my computer. It's probably my settings. Advice, please!

5167 views
Aug 06, 2019 at 05:29 PM

Skype cannot sign in for several time

Hi,

It's pretty offen when my Skype cannot login or I'm unable to make any calls or send messages. My connection is fine, Windows works pretty good. Is ther any way to understand wha't going on?
1210 views
Jul 30, 2019 at 02:23 PM

SurfShark VPN problem with DNS wire???? with BS and Surfshark .3.0

Hi,let say I like your software very much. Please show me how to end error message form BS "interupted DNS" from Surfshark
1081 views
Mar 11, 2022 at 08:36 AM

Предпросмотр вложенных в сообщение файлов Excel и Word

Добрый день!

Скажите, пожалуйста, что нужно сделать, чтобы в окне сообщения отображался предпросмотр вложенного в сообщение файла программ MS Office в форматах Excel и Word (в то же время предпросмотр вложенных в сообщения файлов в формате .pdf отображается нормально)? Я пробовал разные варианты, которые рекомендуются в интернет - ничего не помогает.
Похожая проблема с невозможностью отображения предпросмотра файлов Excwl в проводнике, в то время как файлы других форматов (кроме Excel) отображаются.
Смотри приложенные скриншоты.

Это взаимосвязанные проблемы (отображение предпросмотра файлов в Outlook и проводнике)?
Что нужно сделать, чтобы решить эти проблемы? Прежде всего нужно решить проблему в Outlook.

Спасибо!
Всеволод

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1079 views
Jul 15, 2021 at 06:07 AM

Pro Version

If I buy the Pro Version what all comes with the package? Thank you.
1077 views
Aug 07, 2021 at 03:19 PM

Auslogics Boostspeed 12 problem

When I try to use the Boostspeed 12 "Maintain" tab and do a SCAN, I get a message popping up stating that it is "checking fragmentation on my F: Drive.

It should be checking fragmentation on my C: Drive. I do not want it to do anything with my F: Drive.

How do I get the SCAN to switch drives?
1075 views
Nov 23, 2021 at 08:28 PM

How do I fix?

FINDSTR: Cannot open c:\ProgramData\acer\updater2\updater2.xml
The system cannot find the path specified.

This pops up in a dos box along with multiple others like this. How do I get rid of them?
1074 views
Jul 16, 2021 at 06:55 PM

ошибка какая-то

Переодически выдает ошибку, я так понимаю это связанно с каким-то файлом отвечающим за обновление Майкрософт Офиса. Появляется не так, чтобы часто. Может 1 раз при перезапуске компьютера. Как это можно было бы убрать? Переустановить офис, наверное...
1068 views
Feb 25, 2022 at 06:27 PM

Ryujinx

im having error 0xc0000005 unexpected parametre error how to fix?
1066 views
Jul 14, 2021 at 11:32 AM

Auslogics BoostSpeed software itself

I have BoostSpeed perform Dashboard, Disk Defrag, Protect. Internet Optimizer and other checks by schedule. All is good.
However, directory "c:\ProgramData\Auslogics\BoostSpeed\12.x\Reports" becomes cluttered with .html, .xml and other reports produced by these various check tools.
How can I set BoostSpeed to automatically clean up after itself by deleting ancient reports over some arbitrary age? There's about a Gig of files in this directory on this machine and some 3Gb on another.
1065 views
Dec 06, 2021 at 07:49 PM

tentative de modification de DNS

Bonjour,
Je voudrais savoir pourquoi, depuis que j'ai installé le VPN Cloudflare Wharp sur mon pc, je reçois très souvent, plusieurs fois par jour, des alertes Boostspeed 12 m'indiquant une tentative de modification de DNS (cf. pièce jointe).
Y-a-t-il un moyen d'y remédier ?
Merci, cordialement.
1063 views
Aug 17, 2022 at 10:11 AM

Auslogics Boostspeed 13 TRIMMING SSD Hang at 3% unable to complete SSD Optimization

When running Disk Defrag Optimization Auslogics Boostspeed 13 Pro hangs at 3% "Preparing" when running TRIMM on external SSD and creates a file on external SSD with the following each time Optimization is run:
D:\~DDSSDTRIMTEMP^0_1073741824{6BD97305-57AB-484E-A651-BC496157FFB7} (creates an associating Windows Media Player file) and is unable to complete the Optimization. At one time it moved 1% after 2 hours. This did not happen when running Boostspeed 12 Pro. When running Boostpeed 12 Pro the external SSD would complete Optimization.

Should Auslogics Boostspeed 13 Pro TRIMM command be Disabled when Optimizing SSDs?
1062 views
Feb 25, 2023 at 12:25 AM

uninstall

How can I uninstall McAfee TechMate
1057 views
Nov 07, 2022 at 06:22 PM

Auslogics Boostspeed 12

My computer is a 64 bit machine which can run 32 bit programs. My computer is running Boostspeed 12 using 32 bit versions of all its programs instead of the 64 bit version. Is this the reason why my computer is taking over an hour to startup in the morning with the disk using 93% to the usual 100% all the time? Or, is the problem due to too much disk thrashing since it appears that all the startup programs start up immediately instead of being staggered per the scheduler? This problem started when I had to uninstall Boostspeed 12 and reinstall it per the Auslogics support person.
1052 views
Dec 14, 2021 at 05:32 PM

About Auslogics BoostSpeed 12

Auslogics BoostSpeed 12 The software is blocked by the administrator. ソフトが管理者によってブロックされています。
Please unblock ブロック解除をお願いします 

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1052 views
Jan 25, 2022 at 06:59 AM

проблема с регистрацией

Купил лицензию на ABSpeed 26-го июля 2021 года. Действительна ещё 181 день.
До недавнего времени проблем не возникало. Последние несколько дней слетает активация, каждый раз при открытии программы предлагает активировать ПРО версию, после ввода ключа выскакивает окно, говорящее, что программа активировани, версия ПРО, но в самой программе никаких изменений нет, кнопка "Активировать ПРО" не исчезает, и в "помощи" ропять то же самое. Что делать, как решить проблему?
1048 views
Jan 26, 2022 at 10:24 PM

Activate Pro Version

Pro Version cannot be activate on Windows 11 insider preview Build 22543.rs_prerelease.220122-2315.
1046 views
Feb 07, 2022 at 08:37 AM

msedge.exe

Wenn ich nach einem Systemscan durch Auslogics den Button für die möglichen Reparaturen drücke, erscheint die Aufforderung, bestimmte Apps erst abschalten zu lassen. Dafür wird fünfmal msedge.exe aufgezählt. Drücke ich den Button, der diese Anwendung(en) schließen soll, folgt die Mitteilung, das sei nicht möglich, ich solle es manuell machen. Alternativ kann ich anklicken, die Sache zu ignorieren.
Frage 1: Wenn ich es ignorieren kann (und gleich fünf mal), wofür ist es wichtig?
Frage 2: Wie schaltet man msedge.exe manuell ab?
1045 views
Dec 29, 2021 at 05:48 PM

Pro version ?

Noticed my Boostspeed progaram has the activate pro version on the bottom of the screen when i have already registered it.

Plus the last time i used driver updater it updated my pc then restarted it and it would not boot up no matter what i tried, I then had to reinstall windows with a backup. not used driver updater since.
Thank You.
1045 views
Jan 25, 2022 at 06:01 AM

ディスクトップに表示されたアイコンについて

アイコンの中央部に時計がデザインしてあります。この時計が青色になったり、オレンジ色になったりします。それぞれの意味を教えて下さい。特にオレンジ色の時は、何かの警告を示しているのでしょうか。その時の対処法もお願いします。以上、宜しくお願いします。
1042 views
Oct 18, 2021 at 08:51 PM

Läuft MS Money98 auch unter Windows11?

Läuft Microsoft Money98 auch unter Windows11?
1042 views
Jul 23, 2021 at 09:29 PM