• Issues with installed software
410 questions

logiciel

à l'ouverture de l'application un message d'erreur : 0x0000007E
j'ai supprimé 1 fois le logiciel
j'ai enregistré une nouvelle fois et à l'ouverture,jèai le méme message d'erreur

1245 views
Nov 28, 2019 at 10:39 AM

Samsung Kies Software side by side configuration

Hi guys. I am running a brand new installation of Windows 10, and i am attempting to install Samsung Kies to sync with my Samsung Galaxy S10+ smartphone, and it says that there is a side by side configuration error.

1671 views
Nov 26, 2019 at 07:25 PM

Отображение web страниц

При открытии web старниц в Хроме и Яндекс браузере часто страница сразу переходит в ее нижнюю часть. (Для перехода на верх страницы надо нажать кнопку Home на клавиатуре. )

Подозреваю, что это связано с дополнением, показывающим боковые вертикальные вкладки vtabs
https://chrome.google.com/webstore/detail/vtabs/okpnlgbgcfchbicbhjmmhldhkbkfilce?hl=ru

Можно ли исправить это неудобство?
Удалять дополнение не хочется - оно удобное.

Спасибо.
1229 views
Nov 16, 2019 at 05:07 PM

Fed Up with Spotify Slowness and Bloatware

Can everyone please strongly encourage Spotify to stop making their software slow and/or highly memory-intensive?

Failing that, I suggested many years ago that they should Release a Spotify Compact or Spotify Basic software option and that option is already on their Forum for voting on
1265 views
Nov 16, 2019 at 08:16 AM

Chrome isn't in Volume Mixer, Windows 10

Just starting today, YouTube, while in Google Chrome with Windows 10, won't play audio. It says the site isn't muted, as well as the browser saying that it allows audio to be played from YouTube. I checked the Volume Mixer, and Chrome won't show up at all.

Any tips/suggestions to get the browser back to Volume mixer?
1604 views
Oct 01, 2019 at 03:05 AM

Unable to to Receive Emails on Laptop and Desktop, etc

Since changing my password wuth my ISP and on Thunderbird, I am unable to receive emails on my Desktop, and now for some reason, I can n longer send them either. I also have problems with laptop, I can send but not receive emails.


Error message on Desktop: "An error occurred while sending mail, the mail server responded: SMTP.auth. Not alowed on Port 25"

For replies use:

Content hidden to protect privacy



Roger Hilton

1278 views
Sep 06, 2019 at 12:23 AM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
5181 views
Sep 03, 2019 at 11:18 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

1597 views
Sep 01, 2019 at 05:05 PM

Skype

I can't receive or send Skype calls on my computer. It's probably my settings. Advice, please!

5167 views
Aug 06, 2019 at 05:29 PM

Skype cannot sign in for several time

Hi,

It's pretty offen when my Skype cannot login or I'm unable to make any calls or send messages. My connection is fine, Windows works pretty good. Is ther any way to understand wha't going on?
1210 views
Jul 30, 2019 at 02:23 PM

window defender

my window defender Virus & threat protection is taken over by kypersky internet security. Can you get back my window defender if i buy pro.
1038 views
Oct 25, 2021 at 03:41 AM

504 Auslogics files designated as Malware

504 Auslogics file were identified by Malwarebytes as being potential Malware.
How can that be? Does Auslogics provide unsafe software?
Please remedy now!

File attached for your review
1037 views
Feb 05, 2022 at 11:36 AM

Could not activated my license

I have bought the pro license at July 2021 and used this software until mid of january. Suddenly the software ask me again for license code, and after I input my code, the software still on free version mode and not changed to PRO version. Please assist me regarding this problem
1037 views
Jan 26, 2022 at 02:49 AM

ソフトを起動しようとすると保護がかかってしまいます。

Auslogics BoostSpeed 12をしようしていますが、最近になってソフトを起動しようとすると下記のメッセージが表示されます。

「ユーザーアカウント制御
 このアプリは保護のためブロックされました」

対処方法をご教示ください。
1034 views
Jan 29, 2022 at 02:32 AM

Ошибка при обновлении "Google Chrome"

Здравствуйте, подскажите, пожалуйста, как устранить ошибку при обновлении браузера "Google Chrome" без его переустановки?
1032 views
Jun 26, 2022 at 01:26 PM

Bootspeed 13

I recently received an emil in regards to Bootspeed 13, unfortuanatly I didnt follow it up because of Covid, now that I am better I would like to put my name down for ithe upgrade.

kind regards chris moore
1031 views
Feb 14, 2022 at 09:16 PM

question about WIN10 servises

how can I stop the unnecessary servises in windows10? without harming to my divice or OS.
1026 views
Jul 23, 2021 at 11:49 AM

windowsの立ち上がり時間の表示設定

貴社のBoostSpeed12Proを使用していますが、pc電源ONからwindowsソフトが立ち上がる迄の時間表示の設定手順を        教えて下さい  ・・・宜しくお願い致します。。。
1025 views
Mar 09, 2022 at 12:54 PM

Unable to Install the new Auslogic Boostspeed 13.0.0.1 update

Hi

I have downloaded and installed the Boostspeed update (13.0.0.1), but the installed virsion indicated by the Help>About shows 13.0.0.0

I need further instructions to properly install the new update.
1023 views
Nov 16, 2022 at 04:24 AM

Faster opening

I would like to know how to make google chrome open faster?
1021 views
Sep 18, 2021 at 08:17 PM

pro version

I purchased boot speed pro #

Content hidden to protect privacy
but the program is asking me to activate pro version. Why is this happening? What should I do.

1019 views
Jan 24, 2022 at 06:23 PM

Disk Defrag

Buongiorno,
è possibile utilizzare Disk Defrag in modo tale che i file di una cartella specifica siano spostati all'inizio del disco? Si tratta di un disco di soli dati VIDEO, senza APP o Sistema operativo.
Vorrei che i nuovi Video scritti fossero sempre copiati nella parte finale del disco mano a mano che questo viene riempito.
Spero di essere stato chiaro e vi ringrazio per la cortesia
Cordiali saluti
Renato Cesaroni
1017 views
Mar 15, 2022 at 02:02 PM

Passwords

How to stop from Deleting Passwords in OPERA
1010 views
Nov 26, 2021 at 05:00 PM

Auslogics BoostSpeed 12について

「Auslogics BoostSpeed Pro12」「Auslogics Driver Updater」と「Disk Defrag Ultimate」のボタンがありますが、インストールすると別途、料金が発生するのでしょうか?
1009 views
Dec 24, 2021 at 11:25 PM

Tab Crashes when go to Look at Report from Deep Disk Cleaner

After I run my Auslogics Boostspeed (makes a backup). I go to look at report and get error "Gah. your tab failed" What/Why does this happen? I don't know how to attach the report. Sorry (Old Lady)
1007 views
Nov 06, 2021 at 04:44 PM

pop up for ugrade when I already subscribe to boost 12

I upgraded to Boost12 quicte some time ago and yet I keep getting an annoying popup on my screen to upgrade. I need this to stop and this should not count as one of my questions because it is purely an issue on your end.
1006 views
Jan 13, 2022 at 03:15 PM

register Problem of the Auslogic boot speed pro12

Hello, I hope you are well.
I had aready register the code the i got the email after paid for it.
and when i check programe registertion its show this programe is registed. but I can not use it as the pro version.
it is still have the Activate pro Version button on the down right side.
Please help.....
1006 views
Jan 23, 2022 at 03:53 PM

SSD optimization for a whole day

Hello
I am using SSD optimization with Auslogic Bootspeed 12 to optimize my C drive (114 GB free 54 gb) it took a whole day to finish. Is it normal for a ssd optimization running? (while it only took 5 mins to optimize my D drive 98GB free 54GB). How frequently should I run SSD optimization
998 views
Oct 22, 2021 at 03:46 PM

ホルダーが「空」になる

boostSpeed12を自動起動していますが、本日データを参照しようと、windows(C)とData(D)のデスクの中で、(D)に保存してあるホルダーをクリックすると、「このホルダーは空です」となってどのホルダーもデータが読み取れません。ホルダー名はきちんと表示されています。なぜこんな風になるのでしょうか。復元する方法をご教授してください。
997 views
Jan 16, 2022 at 04:19 AM

Quanti pc

Buongiorno, un saluto cordiale, ho comperato due versioni pro , la domanda e: a quanti pc posso mettere la licenza adquistata?
995 views
Sep 15, 2021 at 05:40 AM