Ask a question

1218 views

hezam

Aug 03, 2020 at 10:19 PM

lock screen password

how can i return my window lock screen password

1239 views

hezam

Aug 03, 2020 at 10:12 PM

Edge

How can I get rid of the edge browser starting up every time I click on Auslogics programs. I use google chrome and I will prefer that one in the future..?

Windows-related issues / Other Issues

1488 views

Jan Slotten

Aug 03, 2020 at 07:29 PM

system windows 8?

How do I change what system it shows? I have always had windows 10 on this computer.

Issues with Auslogics software / Registry Cleaner

1215 views

juliebabe

Jul 31, 2020 at 05:16 PM

How to remove

Why when i run registry cleaner it leaves this file.HKEY_CLASSES_ROOT\Mime\Database\Content Type\image/vnd.ms-dds
Invalid file type reference.
Failed to fix

1208 views

Ronnie

Jul 31, 2020 at 04:48 PM

Ноутбук периодически внезапно сам уходит в режим сна, хотя данную возможность я выключил. Происходит в любое время и в любой момент. Хоть в браузере сижу, хоть в игры играю. Резко гаснет экран и ноутбук оказывается в режиме сна из которого потом приходится выходить

1294 views

Black

Jul 30, 2020 at 10:34 AM

No streaming sound after you scan and fix

Why don't I have any streaming sound on prime video, you tube, netflix, etc. after you scan and resolve? Very annoying. How to I fix this, so I can enjoy my videos.

1204 views

tea77450

Jul 30, 2020 at 12:38 AM

Microphone not working

In optimizing, cleaning, scanning or whatever, my computer (Surface Pro3) has lost its microphone. It won't even allow me to troubleshoot it indicating sometimes that I don't have sufficient privileges though I am the adminstrator.

What happened?

And, more importantly, how do I fix it?

Issues with installed software / Acronis

1484 views

KSNelson

Jul 29, 2020 at 08:25 PM

Restore

Can I ask you a question of restoring an image?

3 answers

1510 views

Bob Grosmann

Jul 29, 2020 at 04:16 PM

El teclado salta atrás al escribir

When typing it is as if the keyboard were pressing only the tab, and other than that it sometimes only moved backwards. A few words back. That happens after having the computer turned on for a while, that is, it does not turn on that way. As time passes, it starts with that situation of going only words back when typing or leaving the current text box as if pressing tab.

1645 views

Christopher

Jul 28, 2020 at 12:18 AM

Device-related issues / Display Issues

problem after running resolve all issues early this morning

All devices listed under sound video and game controllers have yellow error triangles and when you open properties for each it shows "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)" I have rebooted, uninstalled all and rebooted and nothing changes usb audio has red x and no audio output device is installed and usb camera says camera in use by another app. I have disconnected both after uninstalling in device manager, rebooted then plugged them back in all still come up with error triangles and audio / camera are not functioning.

2 answers

1268 views

Tony Newiss

Jul 26, 2020 at 10:15 PM

I2C

Hi Folks;
What can you tell me about I2C This device cannot start. (Code 10).

I have tried many fixes with no success.

This is the Touch Screen driver in an HP Envy 360.

Thanks.

George Jamison

1569 views

jamisgj

Jul 25, 2020 at 04:12 PM

Remove write protection your software put on my new external drive

How do I remove write protection from my new segate almost empty drive so I can transfer stuff to it?

Windows-related issues / Cortana Issues

964 views

Wayne Emerson

Jul 25, 2020 at 03:31 AM

Disable Edge Swipe in Win10 B2004 update

Hi Folks,
Thx much for your help on prior question!

Please tell me how to permanently, (as in no 'edge swipe restart' on system restart), disable Edge Swipe.

F&*!#ing MSFT does it again; Win10 uppdate 2004 kills cortana local/system search ability, which disappears even finding any settings re Edge Swipe.

Please tell me how to kill kill kill kill forever Win10 Edge Swipe.

Thx very much, Folks!
Scotty :-)

1456 views

whraglyn

Jul 23, 2020 at 11:45 AM

No me deja instalar programas pues este me devuelve una referencia

Lo que sucede es que anterior mente mi computador no le servia el programa Word y pues yo lo desintale y al intentar eliminar mis archivos para volver lo a instalar eliminar, quizas algunos archivos necesarios para Windows, pero el probrema llego en realidad, cuan al intentar instalar de nuevo el office,este se daño, y me dice que Windows ha devuelto una referencia, y asi con todos lo programas, e incluso me desactivo varia aplicaciones, es decir, este no deja instalar programas

3 answers

1162 views

Jhon

Jul 22, 2020 at 11:17 PM

Unable to uninstall application using Uninstall Manager of Boostspeed 11

I installed SmartDraw2020 application (free version) from the Net. Now, when I want to uninstall it, it is not showing up either in control panel or in BoostSpeed under Uninstall Manager tab. There is Uninstall option for this App when I access through Windows 10 Start Menu (see screenshot attached), but it is not uninstalling from there, due to some error (Could not open Install.log file message).

I am surprised why it is not even listed in Boostspeed under Uninstall Manager. Can you please help me?

1245 views

Mike

Jul 22, 2020 at 02:23 PM

computer not turning on

my computer turning on and turning off

cpu fan not spnning but other fan are spinning

i cleaned the fan but also not spinning

I tried other cpu fan but also not spinning

cannot boot into the windows

1655 views

Md ibrahim hussain

Jul 22, 2020 at 07:36 AM

Issues with installed software / ATOK

猫モードについて

家族も本ソフトを持っておりますが、家族の環境ではメンテナンス画面で猫モードの表示がありません。

設定などによって猫モードが表示されないといった条件などがありますでしょうか。

3 answers

1078 views

gb_p1t

Jul 21, 2020 at 07:09 AM

ATOK ジャストシステム契約管理エージェント「管理のサービス」が停止になってしまう

ワンクリックでスキャンしたのち、ジャストシステム契約管理サービスが停止になってしまう。その度に、コントロールパネルからサービスへと開いて、「サービスの起動」を開始しなければならない。これをコントロールパネルからのサービスを開かずに、常に自動にするようにするには
どのように対処すればよいか。

Auslogic BoostSpeed 11 PRO

1937 views

Jul 20, 2020 at 03:51 AM

Unused Applications - Application Logs

When doing an All Areas Scan the Disk Space never is 'Nothing Found' the result because the following files are always there:
C:\Windows\System32\SleepStudy\ScreenOn\ScreenOnPowerStudyTraceSession-2020 How can I delete, disable the folders of these files. I have gone in to the final files and deleted them, at least I think I have, but the early folders are still there and the Application Logs appear again. How do I get rid of or disable these folders? Thanks!

2 answers

1523 views

Wayne Boss

Jul 20, 2020 at 01:40 AM

Issues with Auslogics software / Registry Cleaner

How to remove

Why when i run registry cleaner it leaves this file.HKEY_CLASSES_ROOT\Mime\Database\Content Type\image/vnd.ms-dds
Invalid file type reference.
Failed to fix

Windows-related issues / Other Issues

1208 views

Ronnie

Jul 31, 2020 at 04:48 PM

Wana know how to change additional calendar

hello there , how to change additional calendar for windows 10 ? i need to change this chinese additional to persian (iran) ,, thxxxx

1208 views

hassan

Oct 30, 2020 at 11:55 AM

AUSOLOGICS 12 UPDATE NOTIFCATION

Dear Support, I have Auslogics Boostspeed 12 on my machine. There was a flash on the screen of 12.2.0.0 a recommended update.
So my question is there was nothing in that flash update telling me if its a to pay for update or for free. This need to be shown in my book. Do you see where I am coming from with this? It shows what the big fixes are with the new update but yet nothing about if you hit the link if there is a small payment involved. This needs to be incorporated as part of any firmware update in my book. Regards Paul

1207 views

MCL

Oct 01, 2021 at 02:23 AM

slow internet

Since installing your software and optimizing my internet has gradually slowed down to a crawl. After checking all other issues I could think of I went to rescue centre and reverted back to only restore date available which in itself was unusual as when going through the various tools a couple of weeks ago there were 3 or 4 restore dates. After doing a restore the internet speed improved but after a day or so it is right back to a crawl. I do run a VPN for security but disabling the VPN makes no difference. Any suggestions as where to look?

ps - just checked off the realtek as I have no idea where the problem is

1205 views

westjack

Sep 01, 2020 at 11:25 PM

Disc doctor

Disc doctor advices that I have a disc errpr pn my main drive. How do I rectify this

1205 views

Graham

Aug 19, 2020 at 06:52 AM

after tweaking system using Auslogics, sound doesnt work. help pls

when i try to play an audio file, it shows up with this: 0x80040154

kindly help

thanks

Windows-related issues / Other Issues

1204 views

Edgar Tham

Sep 09, 2020 at 03:56 AM

hotkeys

shift key turns my second monitor
left alt reboots my computor
windows key turns off my first monitor

1204 views

santi

Dec 18, 2020 at 06:58 AM

No streaming sound after you scan and fix

Why don't I have any streaming sound on prime video, you tube, netflix, etc. after you scan and resolve? Very annoying. How to I fix this, so I can enjoy my videos.

1204 views

tea77450

Jul 30, 2020 at 12:38 AM

Pop-Up Product Sales Window

Hi-

I just recently purchased your Bootspeed system--which is great and full of great features that I typically have to buy many programs to do. I keep getting an ad pop-up to buy your other products and when I check off DON'T SHOW AGAIN, it just does that. It's annoying and a turn off..

Thanks,

Steven

1202 views

Steven B

Mar 08, 2020 at 09:16 AM

Right click slow

How do I go about fixing the right click in windows 10 using your basic program?

1202 views

user16279

Dec 16, 2021 at 05:10 PM

Siempre se sobrecalienta el cpu al 100%

Veo en el admin de tareas y dice integrator.exe usando 56% de cpu y optimizer.exe dice 23%

1202 views

Anonimo

Nov 12, 2020 at 01:32 PM

Missing Printer Driver in Device Manager

Hello-

I'm not sure if this was the cause after running scans, but the 'Printer Driver' listed in the Device Manager has disaapeared. How to I get it back? I tried reinstalling the HP drivers the Printer Driver listed is still not there. I have 'Image Devices' listed with the HP Scanner driver listed (but nothing else). I have attached a pix of my Device Manager.

Thank you

Steven

Issues with Auslogics software / BitReplica

1202 views

Steven B

Apr 16, 2021 at 11:14 AM

Bit Replica

Found area to at least attach info from last two sent to Tech Support.
Screenshot is only partial list of ewrrors. I like BS 11-12, but this product should go in the trash.
What the hell is the subcategory for when you cant put anything in related to the BitEReplica software issue.
You should hire someone that understands people, not zeros and ones.

4 answers

1200 views

Jimmysea3

May 05, 2021 at 04:59 AM

Issues with installed software / AVG AntiVirus Gratuit

comment rendre lle pc intelligent ?

1200 views

MARQUIS

Dec 24, 2021 at 08:42 AM

I think it's device issue, like my pc is just stuttering randomly for no reason

So my pc stutters randomly for one second or less or more, when im idle watching yt it happens for no reason, and when im playing games it happens more often and bc of it i can't play games smoothly and it wasn't like that before.
Pc specs:

- Intel Core i7-2600 CPU
- 8 Gb ram ddr3
- 1050 ti geforce gtx gaming
- Windows 10

1200 views

Ozurou

Jun 27, 2020 at 01:13 PM

Error Message

Greetings,

Please open "Screen Shot" of error.

Thank you for your help in this matter.

Long Time Auslogice Customer

V/r

J. Aguero

Windows-related issues / Privacy Issues

1200 views

J. Aguero

Oct 27, 2019 at 02:31 AM

Auslogics Bootspeed

Privacy tool taking very long to resolve issues?

1200 views

sssolis

Nov 21, 2021 at 07:49 PM

bootspeed 5

I have bootswpeed 5 on windows 7. I recently purchases 11 for other windows 10 computer.. I downloaded 11 on windows 7 and now have access to bootspeed 5 and 11 on this 7 computer. Revo uninstaller does not show 5. best way to uninstall bootspeed 5? thanks, jimz