1897 questions

I cannot reinstall ScanSnap software

I have had a Fujitsu S1500 ScanSnap scanner on my computer since I got it. Something happened lately (probably a refresh of Win10) and the program, ScanSnap Manager, stopped opening automatically when I turned on the scanner (connected by USB). After trying every remedy I could think of, I uninstalled the ScanSnap software, and cleaned the registry, figuring that I would reinstall the software from the original disk.

But even though I've done everything I know how to do to wipe the computer free of any traces of the original program, as you can see from the attached screen shot, the installer is not letting me install the program as it thinks there's a version already on the computer. There's nothing in installed programs, nor the registry, related to this program. And I force uninstalled it too. At this point I'm unable to use my scanner. Help!

Note that the subcategory of this question is not "Get Help" but your UI won't let me submit a question without choosing something, and the program in question is not in the dropdown list becuase it's already been uninstalled.

2180 views
Mar 08, 2020 at 08:21 PM

slow running windows

do i need to change my windows ? its 10 but its very old

1320 views
Mar 08, 2020 at 12:56 PM

Pop-Up Product Sales Window

Hi-

I just recently purchased your Bootspeed system--which is great and full of great features that I typically have to buy many programs to do. I keep getting an ad pop-up to buy your other products and when I check off DON'T SHOW AGAIN, it just does that. It's annoying and a turn off..

Thanks,

Steven

1203 views
Mar 08, 2020 at 09:16 AM

Arrêt du système

Bonjour,

Actuellement, mon système d'exploitation Edge 64b, mon système coupe après un temps de 40 secondes environs.
Comment résoudre ce problème?

Cordialement
Denis Schmitt

1563 views
Mar 08, 2020 at 08:57 AM

AusLogics BoostSpeed

When using AusLogics BoostSpeed ​​of any version (from version 5 to the latest) in the Microsoft Windows 10 Enterprise 2016 LTSB operating system, the reflection of available networks in the system tray disappears when you click on the network icon (both Wi-Fi and local). As well as a keyboard input indicator. Moreover, when uninstalling AusLogics BoostSpeed, this problem is not resolved. Which eliminates the use of AusLogics BoostSpeed ​​on laptops with this system. How can this be fixed?

1273 views
Mar 07, 2020 at 11:08 AM

windows 10

How many of the tools in BoostSpeed 11 can be used on a SSD?

1133 views
Mar 06, 2020 at 03:10 PM

An error occurred while loading Library.dll

When loading Auslogics Disk Defragmenter, I get the following message box:

Auslogics Disk Defrag 9

An error occurred while loading Library.dll.

Error code: 0x0000007E
Error message: The specified module could not be found.

I've tried to uninstall the program, but get the message box:

Runtime error at (180:3568):
Exception 'EAuslogicsIntItException" at address 0049E613

Thanks

Nick

3572 views
Mar 03, 2020 at 03:46 AM

Driver power state failure

Driver power state failure , this is not getting ressolved even after updating all drivers of the system. Tried various methods listed on the internet, changed settings many times. Even Auslogic couldn't solve it.

2095 views
Mar 01, 2020 at 06:05 PM

Defender not working

My Windows Defender is disabled, greyed out in the windows features window; I can't start it back up and when I try to open it, I get an error message saying I need a new app to open windows defender. Why isn't my Windows Defender opening up or working at all?

1491 views
Mar 01, 2020 at 12:32 PM

Auslogics Pop ups

Why have you introduced pop ups that just send me round in circles?
Been using Auslogics suite of progs for 15+? years, really don't need it. SO ANNOYING

1902 views
Feb 28, 2020 at 10:14 PM

copy and paste

Generally, copy and paste do not work with mouse druppin a meny. Now, I have to use tne keyboar,Control "c" to copy and control.'V' to paste. this has slowed my ompute use condiderably.
somtimes I can see a quick flas of the menu, but it disppears befoe any action can take place.
Any help to correct this would be appreciate. Thank You

1848 views
Feb 28, 2020 at 05:26 PM

software is slow

Hi

How do I increase memory resources to a particular progam/software using auslogics

1473 views
Feb 27, 2020 at 05:50 PM

Языковая панель

Пропала языковая панель

1601 views
Feb 26, 2020 at 11:42 AM

Microphone went off

after doing an optimization, my mic won't work anymore .. how can I fix that ?

1691 views
Feb 24, 2020 at 12:30 PM

Windows Key

My windows key on my keyboard does not work and I have tried to run different tasks in the task manager and several other things but nothing seems to work. I saw on your website that this program can help.

1419 views
Feb 22, 2020 at 04:07 AM

SLOW NETWORK PERFORMANCE

BROWSER, eDGE, eXPLORER 11, CHROME ARE FREEZING AND ARE OPERATING SLOWER. i KNOW THAT TOOLS HAVE A WAY OF IMPROVING PERFORMANCE BUT AFER OPTIMIZING IS WHEN IT STARTED. i DONOT KNOW THE BEST MAUAL SPECIFICATIOS.
wHAT IS THE BEST WAY TO FIX THIS?

1604 views
Feb 18, 2020 at 07:19 PM

first display has unwanted text on it

recently when I start my computer the display show a list of system information on the right side of screen. It does not appear on subeuent pages. I can not get rid of it or find the dourse

1560 views
Feb 16, 2020 at 06:17 PM

driver updater

when i run driver updater i lose keyboard capability on my ms surface.
I had to undo the updates to regain use of my keyboard.

1868 views
Feb 14, 2020 at 06:09 PM

error message

2020-02 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 Version 1909 for x64 (KB4534132) - Error 0x80073712

I keep getting this error it wont down load
1496 views
Feb 13, 2020 at 02:16 PM

Notifications

I can not find a way to BLOCK New Auslogics Notifications of upgrades . I have blocked Registry notifications tring to end pop ups of Auslogic Up-grades . IF you can not seem to have FREE upgrades for presently purchased Auslogics 11 , then simply place your up grades into an Auslogics 12 and STOP bugging members with you desiring money for upgrades . Your Subcategory answer question makes NO sense ! This is an Auslogics 11 Programming delima ,none of the subcategory comment shown above have nothing to do with Auslogics 11 , that I know of, as of yet.

2202 views
Feb 13, 2020 at 01:03 PM

Auslogics Scheduler erroring out.

Attempting to schedule automatic Maintenance on Boost speed 12 Windows 10 Pro Version 19043.1083
Errors out with the attatched error message System error occured in task scheduler error 0x80070002
The system could not find file specified.
Disabled antivirus to no avail. Please advise
1037 views
Jul 12, 2021 at 04:04 AM

Cat protection turns on every time i boot my Intel I7 Win 10 Machine

cat protetion goes on everytime I turn off my Intel I7 win 10 machine

I am locked out every time I boot, I reset it off see that it is saved but next time I log on its on again

1036 views
Jun 15, 2020 at 04:28 PM

Empty Folder finder

I have run this a few times and it always finds new empty folders. Why does this happen? Also there are always some that can't be deleted. Again why please?

Pauline

1035 views
Jul 25, 2021 at 10:14 AM

Микрофон

Перестал работать микрофон

1035 views
Nov 27, 2020 at 10:31 AM

BootSpeed 12 pre-purchase question

Hi,
I'm considering the purchase of BootSpeed 12 Pro, but I'd like to know if you have any usable discounts at this time.
Thanks

1034 views
Oct 08, 2021 at 01:47 PM

System Scan

When I am doing a system scan the scanner takes almost 30 minutes or more when it gets to temporary files. Is there something I can do to speed this up?

1034 views
Dec 23, 2019 at 12:55 PM

Coockies delete

How con I delete coockies selectivly in Auslogics 11

1034 views
Nov 07, 2019 at 12:35 PM

Windows 10

Windows 10 сам отключается и пишет что какя то ошибка
1033 views
Jun 22, 2021 at 02:35 PM

Is there something stopping me from changing Windows Installer from manual?

Is there something stopping me from changing Windows Installer from manual?
HP Smart will not install correctly and HP Support says an antivirus or other control program has changed the settings and locked it so outside individuals can not install software on my system?
1032 views
Aug 17, 2021 at 07:24 PM

Ошибка при рагистрации

По чему произошла ошибка при регистрации

1032 views
Mar 14, 2021 at 10:18 AM

......

Системный блок выключается бошльше часа....

1032 views
May 11, 2020 at 09:51 AM

BoostSpeed Messages

I am not using the computer a lot, but BoostSpeed is regularly giving me messages to do scans or to defrag my SSD. How can I reduce the frequency of these messages?

1032 views
Aug 09, 2020 at 05:14 PM

teredo blocked

how can i fix my teredo?its blocked

1031 views
Oct 02, 2020 at 08:33 AM

toots

that good

1031 views
May 20, 2020 at 11:24 AM

DirectX Windows Feature Install Prompt

A piece of software on my new Windows 11 system apparently requires the DirectX Windows Optional Feature set to run and I am continually receiving a prompt to install the feature, even though the features are already installed. I get prompted mulitple times per day to install DIrect X even though it's already installed. I've tried removing and resinstalling the optional feature and still get prompted to install it multiple times per day. I do not know what software is prompting this install. The prompt I receive is in the attached screenshot. I am not a game player, so it's not a legacy game that requires the feature. I'd really appreciate your help. Here is info about my system:

Device name SDM_Surface
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 8.00 GB (7.84 GB usable)
Device ID EA2A80B9-A4BB-44B8-AFA6-40B2186CF2E1
Product ID 00356-06270-54861-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

Edition Windows 11 Home
Version 21H2
Installed on ‎12/‎3/‎2021
OS build 22000.652
Serial number 0F003S7214801J
Experience Windows Feature Experience Pack 1000.22000.652.0

Thanks!
Scott
1031 views
May 08, 2022 at 08:19 PM

Глубокая очистка файлов

Здравствуйте! После выполнения глубокой очистки файлов перестало работать стандартное приложение Windows "Кино и ТВ". Исчез exe-файл - 0 байт. Прошу учесть при подготовке обновления BoostSpeed 12, а также подсказать - как востановить приложение "Кино и ТВ"?
С уважением,
Виктор Оплеснин

1030 views
Mar 23, 2021 at 07:21 AM

Mumble access to mic desabled

Somehow it happen, now I look how to get back access
1030 views
Aug 10, 2020 at 11:35 PM

WTF AUSLOGICS??

I've been a registered user of Auslogics Boostspeed for many years. Just recently my Boostspeed 12 program shows that i'm registered in the ABOUT section under help, yet the program says Activate Pro Version on the bottom right & the program has Trial Version operability. This is happening on both of the PCs that I use this program on. I've sent 2 emails requesting assistance over a week ago & still have received no response.

I need this issue resolved or I will be requesting a refund.
1029 views
Jan 28, 2022 at 11:11 PM

¿Cuando voy a poder tener mi Windows11?

Hola, me refiero ante ustedes con una pregunta, mi nombre es Kurt Toro, soy de Argentina, Mendoza. Yo quiero tener windows 11, cumplo todos los requisitos, menos 1, la memoria, tengo 56gb y necesito 64gb, solo por eso mi windows 11 no se podra instalar, alguna beta de Windows 11 vendra para esa memoria de gb? Muchas gracias
1028 views
Jul 15, 2021 at 04:15 PM