Is there something stopping me from changing Windows Installer from manual?
HP Smart will not install correctly and HP Support says an antivirus or other control program has changed the settings and locked it so outside individuals can not install software on my system?
Dear Roger,
Thank you for posting your question on our forum.
We recommend checking your antivirus settings, as well as the Windows Defender. Did you install HP Smart from a disk or from the official website? If you used the disk for installing the app, please try downloading it from the official website and install it once again. If the installation file is blocked by the antivirus, please add the file to its Allow List.
These recommendations should help you resolve the issue. If you continue having problems, please let us know, we will be happy to assist.
Dear Roger,
Thank you for posting your question on our forum.
We recommend checking your antivirus settings, as well as the Windows Defender. Did you install HP Smart from a disk or from the official website? If you used the disk for installing the app, please try downloading it from the official website and install it once again. If the installation file is blocked by the antivirus, please add the file to its Allow List.
These recommendations should help you resolve the issue. If you continue having problems, please let us know, we will be happy to assist.