1859 questions

Drive error alert but the scan shows nothing

Hello,

In the menu that pops up when I hover the BoostSpeed icon in the system tray there is information that I have a drive error. I have run the standard disk scan but it doesn't show any errors on any of my drives.
Should I run a deep scan?
I have decided to bother you with this and not simply run the deep scan because I have had a number of situations with various computer equipment that could be descrived as "unlucky" and I am reluctant to do anything that isn't necesarry to my system.

Kind regards,

Konrad Wozniak
5089 views
Sep 17, 2019 at 03:09 PM

Displaying wrong color/crap in photos

Hello
After using boost speed I discover that my paintshop pro and canon software dont display photos properly.
As you can see in attached file it is totaly wrong and also on canon.
I have done a complete reinstallation af paintshop pro according to advice from corel and it didn help.
So boostspeed has done something, but I dont know where to restore from.
Please help.
Thanks

Regards,
Erik

4991 views
Sep 16, 2019 at 05:49 PM

Sound not working

Sound is not playing from built in speakers. It only plays through 3.5mm jack.
1158 views
Sep 16, 2019 at 03:22 PM

Luminosity disappeared

Hello, i have problem, after install bootsped 11, i can't control luminosity because disappeared in central windows 10.
Best regards

1411 views
Sep 14, 2019 at 01:16 PM

Wireless not working

Hi,
I ran a cleanup of the system yesterday and it siad it would enter a new driver for me. I said OK and now the wireless is not working. I have reinstalled all files that I thought may contain the information to no avail. What can I do to rsolve this?

1347 views
Sep 12, 2019 at 10:56 PM

windows run slow

hi , my windows be slowly than when i buy it and i don t know what should i do for it , i think its for that my computer ruuning some applications atumotacely and i should close them in the task bar , what shoud i do?
1278 views
Sep 12, 2019 at 01:23 PM

Time Lag with using both mouse and keyboard; Slow Computer

Can you tell me how to fix wireless mouse and keyboard lag? My computer is running slow and ran One Click Scanner, Updated all BIOS firmware, Windows 10 and Device Drivers, ran virus and malware applications, did a clean install of Windows 10, eliminated and reinstalled mouse and keyboard drivers, replaced monitor, graphics card and its driver, defragged drives, removed cloud-based backup storage, and removed non-essential processes and software.

At this point, I'm about ready to pull all my hair out. I can't seem to find the cause. The only finding has been:

BIOS and chipset behavior
________________________________________
The highest measured SM BIOS interrupt or other stall was 127 microseconds. This is considered poor behavior. Your system may have difficulty handling multimedia in real-time and may be subject to unexpected stutters and unresponsive behavior.


Ron
2255 views
Sep 11, 2019 at 08:40 PM

Taboptimizer is causing a 32 bit program to crash

How do I disable Taboptimizer in BoostSpeed 11. I have verified that is is a program in the BoostSpeed directory on the Windows 10 computer. If I do not run BoostSpeed, then I do not have the problem. I can send crash logs if that helps. I would rather just disable Taboptimizer or not use it.

1422 views
Sep 10, 2019 at 08:56 PM

Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

1058 views
Sep 09, 2019 at 06:44 PM

Unable to to Receive Emails on Laptop and Desktop, etc

Since changing my password wuth my ISP and on Thunderbird, I am unable to receive emails on my Desktop, and now for some reason, I can n longer send them either. I also have problems with laptop, I can send but not receive emails.


Error message on Desktop: "An error occurred while sending mail, the mail server responded: SMTP.auth. Not alowed on Port 25"

For replies use:

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Roger Hilton

1130 views
Sep 06, 2019 at 12:23 AM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
4892 views
Sep 03, 2019 at 11:18 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

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1430 views
Sep 01, 2019 at 05:05 PM

Delete"pagefile.sys"

Please edit a BAT file to clean up the C disk for me.
My Email"

Content hidden to protect privacy
"Thank You Very Much.
I wanna delete"pagefile.sys"

1180 views
Aug 30, 2019 at 01:57 PM

Having to re-enter my Microsoft account info many times.....

Like your program. However it knocks off all Microsoft "connections" making me have to re-enter my PW frequently to stay signed in to my account. Getting annoying.
1639 views
Aug 29, 2019 at 02:39 PM

Blue Screen Stop Code

I get : Kernel Mode Heap Corruption

1334 views
Aug 24, 2019 at 12:26 PM

code

I cannot retreive my code for boostspeed 10 I got early this year, can you send it to me so I can sign up for bootspeed 11 PRO

Thanks a lot

811 views
Aug 21, 2019 at 01:03 PM

windows search do not work

after using your softver , I lost windows search ;( . On my PC , on windows search table , word are not displayed . I try everithing from the google and you tube , but stil not work . Please help me to resolve this problem , I use this functiont every day
4950 views
Aug 15, 2019 at 06:46 PM

Kaspersky will not run

Following the registration of Boostspeed 11, when I try to run my Kaspersky Total Security scan it stops at 1% and will not scan any further. Is there a setting in the Boostspeed 11 that is causing this and what do I need to do to rectify this

977 views
Aug 14, 2019 at 09:45 PM

Scheduler

Hi, how to navigate to the scheduler in the new BoostSpeed 11?

944 views
Aug 11, 2019 at 01:34 AM

Restricted volume on a new hard drive

I installed a 3 TB hard dive on my desktop. I can only use 2TB with Wndows 10. How can use all of the new hard drive?
864 views
Aug 10, 2019 at 02:02 PM

Senpre cheio

Olá, gostaria de saber, o por que do meu SSD sempre está com 20Gb ocupando espaç ociosoo, sendo que não instalei nenhum programa e para desocupar esse espaço tenho que rodar o programa Boostspeed, portanto gostaria de saber o que afço para que esse espaço não continuasse sendo ocupado?

Obrigado.
388 views
Dec 29, 2022 at 06:09 PM

Hacked everyday

Cannot get away from hacker an person is trying my brain on how to find ip address or rid person toally on all 4 pcs. Can you help?
387 views
Mar 18, 2024 at 01:55 PM

Pro but not Pro

Your BoostSpeed 13 software recognises I'm a Pro user on Windows 10 (my activation key comes up when I try to regitster). Why would I try to register if I'm already registered? Because the software refuses to recognise my Pro status for several of its features, such as automatic scanning. When I click the checkbox to open the features a dialogue box pops up telling me to buy Pro... even as it's displaying my license key! Really annoying.
386 views
Dec 27, 2023 at 09:01 PM

Problem device RAID Controller

Name, Value, Advanced
Problem Devices
RAID Controller, PCI\VEN_11AB&DEV_6440&SUBSYS_644011AB&REV_02\4&15442326&0&0008, Device drivers are not installed


I am using SSD drives in an old Lenovo C20 ThinkStation, designed to run servers, as a standard PC
Do I still need to enable RAID Controller in this device.
Should I disable it, or install the drivers as requested
386 views
Feb 06, 2024 at 01:45 PM

Open Desktop icons

When I click on my Desktop Icons "Documents-Shortcut"or "Pictures-Shortcut" they will not open. How can I fix that? I was unable to load "Documents-Shortcut" or "Pictures-Shortcut" to the "Add files:" below. Thank you.
Joe McCormick
385 views
Feb 22, 2024 at 04:04 PM

How to uninstall and reinstall Edge

Edge is not working. Tried to repair it through Settings but still won't work. How do I uninstall it and then re-install?
384 views
Jan 26, 2024 at 09:28 AM

mise à jour logiciel

Bonjour,
Hier j'ai payé le renouvellement de mon abonnement à auslogic Bootspeed 11, et je ne vois pas de mise à jour sur la validité de mon programme qui expire demain.
Pouvez vous me dire si mon paiement à bien été enregistré ? et si mon logiciel va être mis à jour ?
Dans l'attente de vos réponses.
Cordialement.
384 views
Mar 10, 2021 at 07:06 AM

file recovery

I`ve recently done a deep scan with boost speed 13 which resulted in me losing all my download files from the users file. I`ve tried recovery several times using different restore points without any success. I ran advanced recovery software which tells me they have to be saved to another location. Selected drive D but still don`t see them. Is there any way i can recover my downloads with boost speed 13. ?
384 views
Apr 30, 2024 at 03:47 AM

cursor

When I startup my laptop it takes more than seconds before my mouse-cursor appears. It must have happened after tweaking with Auslogics Boostspeed .
383 views
Feb 15, 2024 at 12:03 PM

play game without lag

i am playing the game is heavy than 60gb so i have a question
how to keep yuor pc faster,play game at 60fps
note:pc processsor:pentinum g3250
ram 4gb
383 views
Nov 23, 2022 at 10:47 AM

Win 11 start-up

My computer HP 25L speed is good.
However start-up takes forever. wheel turns over 50 times
382 views
Jan 27, 2024 at 03:36 PM

qual é a geração do meu pc

qual é a geração do meu computador?
382 views
Nov 01, 2023 at 03:33 AM

Tiny Font

I love your application. I use it often. I have to squint to see the font. The font is up high on my computer in windows 11. The resolution is as high as my laptop will tolerate. How do I increase the font size of your product so I can at least read it without a struggle. I am guessing it is about a size 6 font size.
381 views
Jan 18, 2024 at 03:59 PM

カラー表示できない

Windows 11で11/10頃からディスプレーがカラー表示しなくなってしまった。
対応方法について示して欲しい。
381 views
Nov 24, 2023 at 10:08 AM

Google Chrome

je n'arrive plus a faire des recherches sur Chrome c'est très embetant
380 views
Jan 26, 2024 at 11:25 AM

Proper Clean Up steps for Auslogics BoostSpeed13

Is there / what is the proper order in which to use the many tools for optimization and clean up with Boost13?

Any why is BoostSpeed13 not listed in software subcategory?

Thanks in advance - Scott
380 views
Feb 08, 2024 at 04:39 AM

ssd com problemas

boa noite, eu comprei um ssd no alixpress, la dizia que era 7800 mbps de leitura e escrita, logo quando chegou ele chegava a 3900 apenas tanto de escrita quanto de leitura mas n me encomodava isso, de ontem pra ca o computador começou a travar muito e eu passei o crystal disk mark e dava apenas 140 de leitura e 72 de escrita, ja fiz de tudo mas n resolve, tem 1 mes so que comprei o ssd novo, ja formatei o pc, ja usei sfc /scannow , CHKDSK /R , DISM todos disseram que nao tinham erros, ja desfragmentei ele aqui no app mas continua da mesma forma.
380 views
Feb 16, 2024 at 09:34 PM

Произвольное обновление страниц после обновления Windows

Добрый день! В браузере с недавних пор стали произвольно чсасто обновляться открытые страницы. С чем это связано и как можно убрать это? После последнего обновления это появилось.
378 views
May 07, 2024 at 12:02 PM

hacker

Hacker keeps messing around my pc an I try to load zonealrm but keep getting error 1619 an have done everything i know ,maybe you can help?
377 views
Jan 10, 2024 at 05:50 PM

Explorer.EXE error code\ taskbar

About a week ago that code popped up with this text attached to it." The system had detected and overrun of slack based buffer in this application." Since then my taskbar has totally disappeared. I looked online and found some fixes, I've tried about 30 of them now and nothing works.. I've gone into the control panel to open the taskbar directly, it will not open.
377 views
Feb 11, 2024 at 06:55 AM