1406 questions
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Bootspeed 13

I recently received an emil in regards to Bootspeed 13, unfortuanatly I didnt follow it up because of Covid, now that I am better I would like to put my name down for ithe upgrade.

kind regards chris moore
368 views
Feb 14, 2022 at 09:16 PM
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Sound disappeared

Are there any chances to solve this problem using Auslogics products? Guess, none.
329 views
Feb 13, 2022 at 01:13 PM
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Ads

I have ads turned OFF in General settings, however an ad pops up everytime after a defrag is completed wanting me to purchase Boostspeed 12. An ad also pops up when I open the program. How do I get rid of these ads since I have purchased this pro version?
They are very annoying and they cover up my scan results after defrag is completed.


Note: I have also turned off all tray notifications in General Settings and I am still getting these pop ups. Please fix.

Thank you


330 views
Feb 12, 2022 at 06:07 PM
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Malware

Does your program detect Malware? I have been getting the blue screen of death and the reason listed is

System Service Exception

What failed: Dot 4 sys
363 views
Feb 09, 2022 at 10:11 PM
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pictures

After installing BOOTSPEED 12 and doinG a full scan THE PICTURES IN MY PICTURE FOLDER VANISHED FROM MYCOMPUTER
any idea were can I find them
Local disk (c)>users>cocon>Pictures (folders are empty)
328 views
Feb 09, 2022 at 01:44 PM
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Disk Drill 4.1.551.0

Estoy intentando desinstalar esta aplicacion, que ralentiza mi PC, y no lo consigo. Agradeceria sus instrucciones y comentarios.
Me estoy iniciando con su BOOSTSPEED y me parecen excelentes todas las soluciones que ofrece.

Gracias anticipadas y un saludo.

Carlos Martinez
377 views
Feb 07, 2022 at 05:45 PM
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Activate Pro Version

Pro Version cannot be activate on Windows 11 insider preview Build 22543.rs_prerelease.220122-2315.
320 views
Feb 07, 2022 at 08:37 AM
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files

I have tried all the solutions I have gotten from the net, all the videos from youtube and still cannot crete new folders on my desk. The new folder icon is not responding

Thank you for any help
310 views
Feb 07, 2022 at 02:16 AM
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Майкрософт офис

После использования Auslogics перестали открываться файлы ексель хотя вордоские файлы продолжают открываться.
289 views
Feb 06, 2022 at 05:11 PM
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Popups

How do I dasable the advertising popups in Boost Speed 12? I already own some of your products and don't want to be bothered with the advertising.

Also, when do you plan to have the problem with Boost Speed Pro resolved what it asks me if I want to activate the Pro version when I already have it?

Also, your subcategory required field above is not appropriate.
298 views
Feb 06, 2022 at 03:37 PM
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Boot Vorgang

der boot vorgang ist defekt und funktioniert nicht
312 views
Feb 06, 2022 at 07:33 AM
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504 Auslogics files designated as Malware

504 Auslogics file were identified by Malwarebytes as being potential Malware.
How can that be? Does Auslogics provide unsafe software?
Please remedy now!

File attached for your review
331 views
Feb 05, 2022 at 11:36 AM
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0ne drive

Is there a way i can add my one drive files in to be scanned by the duplicate file finder tool? as 90% of my files/ photos are saved on one drive amd when it scans it doesnt scan it.
360 views
Feb 03, 2022 at 08:47 PM
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не могу обновить ауслогик

почему не могу обновить программу ауслогик ?
300 views
Feb 03, 2022 at 09:10 AM
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not fixed or empty registry keys

Registety Cleaner 9 finds missing keys and missing files that do nor exist when I try to locate them in regedit?
291 views
Feb 03, 2022 at 01:17 AM
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Green Buttons asking to activate pro version

I have the Pro Version. When I click on Help/About the window confirms that. Why to I have a green button on every screen asking me to activate the Pro Version. I even hit the button and it confirms I have the Pro and the green buttons persist. Help.
348 views
Feb 01, 2022 at 12:42 AM
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Integrator.exe failures

Hi, I was currently using Boostspeed12 daily until last week when I got the message that Integrator.exe failed, I have reverted to Boostspeed11 which still seems to work although it is limited compared to 12. When will this problem in 12 be corrected?
438 views
Jan 31, 2022 at 12:45 PM
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После обновления сетевого драйвера пропадает сетевое подключение

Добрый день. Программа рекомендует обновить сетевой драйвер, но, если я выполняю обновление, то у меня пропадает сетевое подключение. Что посоветутете делать в этой и подобных ситуациях? Речь идет про INTEL 82579V Gigabit и INTEL 82574L Gigabit
304 views
Jan 31, 2022 at 09:33 AM
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Desktop INI

How do I use Boost speed 12 to get rid of this issue where Notebook opens at start up with

[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21787
333 views
Jan 30, 2022 at 04:06 PM
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key not working.

The following two keys of my Dell Inspiron laptop is not workin ;
1) 'Delete' key
2) 'Down arrow' key.

My laptop's system drive is 'C', one of the system folder in drive 'C' is occupying too much of space. I am pretty sure that there are plenty of unnecessary data and file. How can I find which one to keep and which one to delete, pls advice.
304 views
Jan 30, 2022 at 03:14 PM
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Unzulässige Funktion

Guten Tag

Seit der letzten Reinigung mit Auslogics - empty folder cleaner - habe ich diese Fehlermeldung auf dem PC.

Der PC funktioniert sonst einwandfrei.

MfG
Ch. Rütimann

639 views
Jan 17, 2021 at 09:33 AM
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Disc Error

I have just reinstalled a new windows system to a new SSD HDD

It is still showing errors on Disc Doctor and advises running CHKDSK on restart

As soon as I Scedule a disc scan on restart - it completely messes up the system reloading - and PC will not boot

I have a disc image I took - using acronis so I can use a boot disc and restore - but each time I try to fix the "disc error " my machine will not boot. Is this an SSD error

Advice please
639 views
Jan 17, 2021 at 12:25 PM
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Cortana

I have removed Microsoft edge and Cortana from my computer but on start up it shows in the Event Viewer that there is always 2 errors relating to searching for the Cortana package (Appx PackageSync). Just wondering if you know how I can stop my computer from looking for Cortana at all.

Regards
John
638 views
Dec 08, 2020 at 12:25 AM
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Auslogics BoostSpeed 12 после проверки сисстемы блокирует и выпиливает AdGuard из сисстемы

Доброго времени суток. Уважаемые разработчики, я давно пользуюсь вашими программами, в том числе и Auslogics BoostSpeed. За последнее время я пользовалась Auslogics BoostSpeed 10 и всегда всё было без сбоев. 23 мая 2021 года я решила приобрести Auslogics BoostSpeed 12. С установкой программы не было проблем. Но после сканирования и выполнения оптимизации устройства у меня перестал работать AdGuard и не просто перестал, я его не могу даже переустановить. Пришлось мне переустанавливать всю сисстему заново. До этого проблем с AdGuard не было у Auslogics BoostSpeed 10. Мне бы не хотелось удалять Auslogics BoostSpeed 12 и возвращать свои средства. Помогите разобраться, что нужно сделать, что бы Auslogics BoostSpeed 12 не выпиливал и блокировал AdGuard из моей сисстемы, т.к. я давно пользуюсь этим программным обеспечением и он меня полностью устраивает (лицензия оплачена). Я бы понимала, если бы он выпиливал, но сам заменял функции AdGuard, но после выпиливания данной программы я полностью остаюсь не с защищенным интернетом и с кучей не нужной мне рекламы. Как вы понимаете меня это не устраивает совсем. Очень надеюсь на помощь в отладке вашей программы с программой AdGuard. В противном случае мне придется откатить Auslogics BoostSpeed 12 до Auslogics BoostSpeed 10 и вернуть потраченные средства. Но еще раз повторяю, я не хочу этого делать, а хочу полностью разобраться в данном конфликте программю Так обе эти программы мне нравятся.
638 views
May 24, 2021 at 05:57 AM
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Location in Privacy setting

I cannot switch Location on in privacy settings i have scoured the web and tried numerous "fixes" under Services and Registry to no avail i think it maybe something to do with the Administration profile login, I have tried creating another admin login "Test" but the problem persists, I have even upgraded to windows 10 Pro but still the issue is thier would appreciate a fix. I have attached a screen shot to assist with identification
Thank You
638 views
Dec 27, 2020 at 06:48 AM
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Unable to download standard apps like calculator etc

I am using Windows 10 Pro Version 20H2 OS build 19042.964. recently some of the basic windows apps like Caculator, Calendar etc are not working in my system. Windows Defender firewall is also not running. Any solutions please advice.
637 views
May 05, 2021 at 12:50 PM
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Printer Interference

My printer is connected via USB (previously by network). Each time I run a scan and fix with Auslogics Boostspeed 12, I have reinstall the printer drivers from the ground up. Why is this? Is there a feature that I should not run to avoid this? Please advise.
636 views
Apr 07, 2021 at 05:09 PM
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High system usage

My computer always says high system resource usage detected.

636 views
Jan 15, 2021 at 07:30 AM
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h78

Уважаемые господа!
Я получил извещение об доступном обновлении программы. Япопытался кликнуть обновление, но ссылка не кликается.... эта же проблема с отчетами, когда я пытаюсь кликнуть подробный отчет, он не кликается.
Что мне предпринять для устранения этой ошибки?

635 views
Jun 30, 2020 at 04:15 AM
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Blank Windows Security Window

Recently had a SSD disk fail and had to have my new one imaged with Windows 11. Since then, Windows Defender shows only a blank window, as does the new MS Defender preview. I've tried everything posted online short of doing a reset and having to reload all of my software (painful because in some cases that means persuading a company to let me reuse a license key and because it tkes forever, even just for Office 365 and Adobe CC. Is there anything worth trying before I give up and do that? I'm new to BoostSpeed and might have missed something there, but I did clean out garbage from the registry, among other things.

Suggestions wecome. My understanding is that Defender is operating but not lettting me see that it is operating. I wish I could be sure of that.
635 views
Mar 02, 2022 at 03:27 PM
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Not Working

How to fix microphone not work
635 views
Aug 14, 2020 at 06:55 PM
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Диск содержит ошибки

При сканировании Disk Doktor пишет что диск C содержит ошибки но при исправлении и глубоком исправлении все равно пишет диск содержит ошибки. Другие программы Auslogics пишут что все диски впорядке. Это ошибка программы или что ?
634 views
Feb 21, 2021 at 04:08 PM
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My dispay turned pink

Hello, my display turned pink. I wonder if it is due to Auslogics activity. Can u help me resolve this? I am using Asus Laptop X505Z
634 views
Apr 26, 2021 at 03:07 AM
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If the internet is cut off around the world

how offline activation future / BOOSTSPEED 12 PRO / key /

Content hidden to protect privacy
/ If the internet is cut off around the world

633 views
Mar 27, 2021 at 09:53 PM
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WINDOWS BEHAVING IRRATICALLY

ive been having a lot of problems with windows like windows hangs with static playing through the speakers or randomly restarts or the blue screen of death and even the blue screen error message
ive tried all your fixes pertaining to my issues but it doesnt seem to have helped all that much
please help
632 views
Dec 18, 2020 at 05:19 AM
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Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

632 views
Nov 12, 2020 at 01:09 PM
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Temperature raises very high when using Boostspeed 12

I used Boostspeed 11 for some time and never had temperature issues, after de Boostpeed 12 upgrade I noticed that the fan started to make annoying noises and checked the temperature of my Laptop with the Core Temp 1.16 program which says the temp goes above 90 degrees Celsius.

Tried to install 12 again with no result.

Now back to 11 again and the temperature is normal again.

My question is this a normal behaviour of the 12 version of boostspeed?

632 views
Jan 13, 2021 at 04:57 PM
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broken link to update 16 June

The link for your current update is broken

631 views
Jun 16, 2020 at 12:36 AM
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One Click Scanner

The former version of BootSpeed -one click Scanner was running much faster that the new one (version 11).
Is that logical ?
(forget the hereabove Subcategory)

631 views
Sep 27, 2019 at 05:06 PM