Driver Update Stuck

Question

Translate

jaboud

Asked May 21, 2021 at 04:02 PM

Windows-related issues / BSOD and Drivers Issues

Driver Update Stuck

When scanning with the Driver Updater application it stops when scanning the Alienware Command Center Win32 Component Device. It has been sitting there for over 20 minutes.

browser: msedge.exe
oS: Windows 10 x64 Professional Edition (build: 19042)
winPath: C:\Windows\
userDir: C:\Users\jaboud\AppData\Roaming\
freeRam: 17110097920
locale: enu
programDir: D:\Program Files (x86)\Auslogics\Registry Cleaner\
disks:
- 0:
  - n: C:\
  - freeSize: 414765252608
- 1:
  - n: D:\
  - freeSize: 1900890128384
monitors:
- 0:
  - x: 1920
  - y: 0
  - dX: 1920
  - dY: 1080
  - pPI: 96
  - primary:
- 1:
  - x: 0
  - y: 0
  - dX: 1920
  - dY: 1080
  - pPI: 96
  - primary: 1
- 2:
  - x: -1920
  - y: 0
  - dX: 1920
  - dY: 1080
  - pPI: 96
  - primary:
monitorDevices:
- screenW: 1920
- screenH: 1080
- list:
  - 0:
    - name: Generic PnP Monitor
    - type:
    - manufacturer: (Standard monitor types)
    - width: -1
    - height: -1
    - ppiX: 96
    - ppiY: 96
    - availability: Offline
startups:
- list:
  - 0:
    - name: OneDriveSetup
    - command: C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
    - location: HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: NT AUTHORITY\LOCAL SERVICE
  - 1:
    - name: OneDriveSetup
    - command: C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
    - location: HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: NT AUTHORITY\NETWORK SERVICE
  - 2:
    - name: OneDrive
    - command: "C:\Users\jaboud\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
    - location: HKU\S-1-5-21-3781477110-1261289458-353540122-2101\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: NPITX\jaboud
  - 3:
    - name: Spotify
    - command: C:\Users\jaboud\AppData\Roaming\Spotify\Spotify.exe --autostart --minimized
    - location: HKU\S-1-5-21-3781477110-1261289458-353540122-2101\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: NPITX\jaboud
  - 4:
    - name: com.squirrel.Teams.Teams
    - command: C:\Users\jaboud\AppData\Local\Microsoft\Teams\Update.exe --processStart "Teams.exe" --process-start-args "--system-initiated"
    - location: HKU\S-1-5-21-3781477110-1261289458-353540122-2101\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: NPITX\jaboud
  - 5:
    - name: SecurityHealth
    - command: %windir%\system32\SecurityHealthSystray.exe
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 6:
    - name: Greenshot
    - command: C:\Program Files\Greenshot\Greenshot.exe
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 7:
    - name: WRSVC
    - command: "C:\Program Files (x86)\Webroot\WRSA.exe" -ul
    - location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
    - user: Public
cpus:
- list:
  - 0:
    - codeName:
    - descr: Intel64 Family 6 Model 158 Stepping 10
    - frequency: 2904
    - coresCount: 6
startMenu:
- list:
  - 0:
    - name: Default:Start Menu
    - groupName: Start Menu
    - user: Default
  - 1:
    - name: Default:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: Default
  - 2:
    - name: Default:Start Menu\Programs\Accessibility
    - groupName: Start Menu\Programs\Accessibility
    - user: Default
  - 3:
    - name: Default:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: Default
  - 4:
    - name: Default:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: Default
  - 5:
    - name: Default:Start Menu\Programs\System Tools
    - groupName: Start Menu\Programs\System Tools
    - user: Default
  - 6:
    - name: Default:Start Menu\Programs\Windows PowerShell
    - groupName: Start Menu\Programs\Windows PowerShell
    - user: Default
  - 7:
    - name: Public:Start Menu
    - groupName: Start Menu
    - user: Public
  - 8:
    - name: Public:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: Public
  - 9:
    - name: Public:Start Menu\Programs\Accessibility
    - groupName: Start Menu\Programs\Accessibility
    - user: Public
  - 10:
    - name: Public:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: Public
  - 11:
    - name: Public:Start Menu\Programs\Accessories\System Tools
    - groupName: Start Menu\Programs\Accessories\System Tools
    - user: Public
  - 12:
    - name: Public:Start Menu\Programs\Administrative Tools
    - groupName: Start Menu\Programs\Administrative Tools
    - user: Public
  - 13:
    - name: Public:Start Menu\Programs\Auslogics
    - groupName: Start Menu\Programs\Auslogics
    - user: Public
  - 14:
    - name: Public:Start Menu\Programs\Auslogics\Driver Updater
    - groupName: Start Menu\Programs\Auslogics\Driver Updater
    - user: Public
  - 15:
    - name: Public:Start Menu\Programs\Auslogics\Registry Cleaner
    - groupName: Start Menu\Programs\Auslogics\Registry Cleaner
    - user: Public
  - 16:
    - name: Public:Start Menu\Programs\Azure Data Studio
    - groupName: Start Menu\Programs\Azure Data Studio
    - user: Public
  - 17:
    - name: Public:Start Menu\Programs\Greenshot
    - groupName: Start Menu\Programs\Greenshot
    - user: Public
  - 18:
    - name: Public:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: Public
  - 19:
    - name: Public:Start Menu\Programs\Microsoft Azure
    - groupName: Start Menu\Programs\Microsoft Azure
    - user: Public
  - 20:
    - name: Public:Start Menu\Programs\Microsoft Azure\Emulator
    - groupName: Start Menu\Programs\Microsoft Azure\Emulator
    - user: Public
  - 21:
    - name: Public:Start Menu\Programs\Microsoft Azure\Microsoft Azure SDK for .NET
    - groupName: Start Menu\Programs\Microsoft Azure\Microsoft Azure SDK for .NET
    - user: Public
  - 22:
    - name: Public:Start Menu\Programs\Microsoft Azure\Microsoft Azure SDK for .NET\v2.9
    - groupName: Start Menu\Programs\Microsoft Azure\Microsoft Azure SDK for .NET\v2.9
    - user: Public
  - 23:
    - name: Public:Start Menu\Programs\Microsoft Azure\Storage Emulator
    - groupName: Start Menu\Programs\Microsoft Azure\Storage Emulator
    - user: Public
  - 24:
    - name: Public:Start Menu\Programs\Microsoft Office Tools
    - groupName: Start Menu\Programs\Microsoft Office Tools
    - user: Public
  - 25:
    - name: Public:Start Menu\Programs\Microsoft SQL Server Tools 18
    - groupName: Start Menu\Programs\Microsoft SQL Server Tools 18
    - user: Public
  - 26:
    - name: Public:Start Menu\Programs\Microsoft SQL Server Tools 18\Performance Tools
    - groupName: Start Menu\Programs\Microsoft SQL Server Tools 18\Performance Tools
    - user: Public
  - 27:
    - name: Public:Start Menu\Programs\Remote Desktop Manager Free
    - groupName: Start Menu\Programs\Remote Desktop Manager Free
    - user: Public
  - 28:
    - name: Public:Start Menu\Programs\StartUp
    - groupName: Start Menu\Programs\StartUp
    - user: Public
  - 29:
    - name: Public:Start Menu\Programs\System Tools
    - groupName: Start Menu\Programs\System Tools
    - user: Public
  - 30:
    - name: Public:Start Menu\Programs\Visual Studio 2017
    - groupName: Start Menu\Programs\Visual Studio 2017
    - user: Public
  - 31:
    - name: Public:Start Menu\Programs\Visual Studio 2017\Visual Studio Tools
    - groupName: Start Menu\Programs\Visual Studio 2017\Visual Studio Tools
    - user: Public
  - 32:
    - name: Public:Start Menu\Programs\Visual Studio 2019
    - groupName: Start Menu\Programs\Visual Studio 2019
    - user: Public
  - 33:
    - name: Public:Start Menu\Programs\Visual Studio 2019\Visual Studio Tools
    - groupName: Start Menu\Programs\Visual Studio 2019\Visual Studio Tools
    - user: Public
  - 34:
    - name: Public:Start Menu\Programs\Webroot SecureAnywhere
    - groupName: Start Menu\Programs\Webroot SecureAnywhere
    - user: Public
  - 35:
    - name: Public:Start Menu\Programs\Windows PowerShell
    - groupName: Start Menu\Programs\Windows PowerShell
    - user: Public
  - 36:
    - name: NPITX\jaboud:Start Menu
    - groupName: Start Menu
    - user: NPITX\jaboud
  - 37:
    - name: NPITX\jaboud:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: NPITX\jaboud
  - 38:
    - name: NPITX\jaboud:Start Menu\Programs\Accessibility
    - groupName: Start Menu\Programs\Accessibility
    - user: NPITX\jaboud
  - 39:
    - name: NPITX\jaboud:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: NPITX\jaboud
  - 40:
    - name: NPITX\jaboud:Start Menu\Programs\Administrative Tools
    - groupName: Start Menu\Programs\Administrative Tools
    - user: NPITX\jaboud
  - 41:
    - name: NPITX\jaboud:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: NPITX\jaboud
  - 42:
    - name: NPITX\jaboud:Start Menu\Programs\Startup
    - groupName: Start Menu\Programs\Startup
    - user: NPITX\jaboud
  - 43:
    - name: NPITX\jaboud:Start Menu\Programs\System Tools
    - groupName: Start Menu\Programs\System Tools
    - user: NPITX\jaboud
  - 44:
    - name: NPITX\jaboud:Start Menu\Programs\Windows PowerShell
    - groupName: Start Menu\Programs\Windows PowerShell
    - user: NPITX\jaboud
  - 45:
    - name: NPITX\jaboud:Start Menu\Programs\Zoom
    - groupName: Start Menu\Programs\Zoom
    - user: NPITX\jaboud
  - 46:
    - name: HOU-WK-4100\sworks:Start Menu
    - groupName: Start Menu
    - user: HOU-WK-4100\sworks
  - 47:
    - name: HOU-WK-4100\sworks:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: HOU-WK-4100\sworks
  - 48:
    - name: HOU-WK-4100\sworks:Start Menu\Programs\Accessibility
    - groupName: Start Menu\Programs\Accessibility
    - user: HOU-WK-4100\sworks
  - 49:
    - name: HOU-WK-4100\sworks:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: HOU-WK-4100\sworks
  - 50:
    - name: HOU-WK-4100\sworks:Start Menu\Programs\Administrative Tools
    - groupName: Start Menu\Programs\Administrative Tools
    - user: HOU-WK-4100\sworks
  - 51:
    - name: HOU-WK-4100\sworks:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: HOU-WK-4100\sworks
  - 52:
    - name: HOU-WK-4100\sworks:Start Menu\Programs\Startup
    - groupName: Start Menu\Programs\Startup
    - user: HOU-WK-4100\sworks
  - 53:
    - name: HOU-WK-4100\sworks:Start Menu\Programs\System Tools
    - groupName: Start Menu\Programs\System Tools
    - user: HOU-WK-4100\sworks
  - 54:
    - name: HOU-WK-4100\sworks:Start Menu\Programs\Windows PowerShell
    - groupName: Start Menu\Programs\Windows PowerShell
    - user: HOU-WK-4100\sworks
devices:
- list:
  - 0:
    - classID: USB
    - name: Intel(R) USB 3.1 eXtensible Host Controller - 1.10 (Microsoft)
    - manufacturer: Generic USB xHCI Host Controller
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 11/15/2020
    - driverVersion: 10.0.19041.662
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0000
  - 1:
    - classID: Unknown
    - name: Generic software component
    - manufacturer: Microsoft
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0002
  - 2:
    - classID: System
    - name: PCI standard host CPU bridge
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0026
  - 3:
    - classID: Unknown
    - name: Microsoft TCG Storage silo
    - manufacturer: Microsoft
    - classGUID: {9DA2B80F-F89F-4A49-A5C2-511B085B9E8A}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {9da2b80f-f89f-4a49-a5c2-511b085b9e8a}\0001
  - 4:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0039
  - 5:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0032
  - 6:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0043
  - 7:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0038
  - 8:
    - classID: System
    - name: Numeric data processor
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0042
  - 9:
    - classID: System
    - name: ACPI Fan
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0017
  - 10:
    - classID: System
    - name: ACPI Fan
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0018
  - 11:
    - classID: System
    - name: ACPI Fan
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0019
  - 12:
    - classID: System
    - name: ACPI Fan
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0020
  - 13:
    - classID: System
    - name: ACPI Fan
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0021
  - 14:
    - classID: USB
    - name: USB Root Hub (USB 3.0)
    - manufacturer: (Standard USB HUBs)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 4/21/2021
    - driverVersion: 10.0.19041.964
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0001
  - 15:
    - classID: System
    - name: ACPI Processor Aggregator
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0009
  - 16:
    - classID: Unknown
    - name: Root Print Queue
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0000
  - 17:
    - classID: System
    - name: Volume Manager
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.928
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0024
  - 18:
    - classID: HIDClass
    - name: HID-compliant consumer control device
    - manufacturer: Microsoft
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0019
  - 19:
    - classID: Unknown
    - name: Microsoft XPS Document Writer
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0003
  - 20:
    - classID: Unknown
    - name: System Firmware
    - manufacturer: Microsoft
    - classGUID: {F2E7DD72-6468-4E36-B6F1-6488F42C1B52}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {f2e7dd72-6468-4e36-b6f1-6488f42c1b52}\0000
  - 21:
    - classID: Mouse
    - name: HID-compliant mouse
    - manufacturer: Microsoft
    - classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0002
  - 22:
    - classID: Unknown
    - name: Alienware Command Center Win32 Component Device
    - manufacturer: Alienware
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: Alienware
    - driverDate: 1/4/2021
    - driverVersion: 1.1.40.0
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0005
  - 23:
    - classID: System
    - name: Microsoft Basic Display Driver
    - manufacturer: (Standard display types)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.868
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0034
  - 24:
    - classID: System
    - name: ACPI Sleep Button
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0010
  - 25:
    - classID: System
    - name: Microsoft Windows Management Interface for ACPI
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0015
  - 26:
    - classID: Volume
    - name: Volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0004
  - 27:
    - classID: System
    - name: ACPI Thermal Zone
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0022
  - 28:
    - classID: System
    - name: ACPI Thermal Zone
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0016
  - 29:
    - classID: System
    - name: UMBus Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0055
  - 30:
    - classID: Volume
    - name: Volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0001
  - 31:
    - classID: DiskDrive
    - name: WDC WD2003FZEX-00SRLA0
    - manufacturer: (Standard disk drives)
    - classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.789
    - driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0000
  - 32:
    - classID: HIDClass
    - name: USB Input Device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.868
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0002
  - 33:
    - classID: MEDIA
    - name: NVIDIA High Definition Audio
    - manufacturer: NVIDIA
    - classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
    - driverProvider: NVIDIA Corporation
    - driverDate: 9/29/2020
    - driverVersion: 1.3.38.35
    - driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0000
  - 34:
    - classID: HIDClass
    - name: USB Input Device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.868
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0001
  - 35:
    - classID: hdc
    - name: Standard SATA AHCI Controller
    - manufacturer: Standard SATA AHCI Controller
    - classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.906
    - driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0000
  - 36:
    - classID: System
    - name: Microsoft Hyper-V Virtualization Infrastructure Driver
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.746
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0000
  - 37:
    - classID: System
    - name: High precision event timer
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0040
  - 38:
    - classID: Unknown
    - name: Headset Earphone (2- CORSAIR HS70 Pro Wireless Gaming Headset)
    - manufacturer: Microsoft
    - classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
    - driverProvider: Microsoft
    - driverDate: 12/5/2019
    - driverVersion: 10.0.19041.1
    - driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0010
  - 39:
    - classID: System
    - name: Composite Bus Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0001
  - 40:
    - classID: System
    - name: Microsoft Virtual Drive Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0048
  - 41:
    - classID: SCSIAdapter
    - name: Microsoft Storage Spaces Controller
    - manufacturer: Microsoft
    - classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.867
    - driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0000
  - 42:
    - classID: USB
    - name: USB Composite Device
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.488
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0007
  - 43:
    - classID: System
    - name: System timer
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0045
  - 44:
    - classID: Unknown
    - name: Alienware Control Center SmartInstaller Component Device
    - manufacturer: Alienware
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: Alienware
    - driverDate: 1/5/2021
    - driverVersion: 1.1.16.0
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0006
  - 45:
    - classID: HIDClass
    - name: HID-compliant vendor-defined device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.868
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0020
  - 46:
    - classID: Net
    - name: Microsoft Kernel Debug Network Adapter
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0000
  - 47:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0000
  - 48:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0001
  - 49:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0002
  - 50:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0003
  - 51:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0004
  - 52:
    - classID: Unknown
    - name: FHD Camera
    - manufacturer: Microsoft
    - classGUID: {CA3E7AB9-B4C3-4AE6-8251-579EF933890F}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.964
    - driverGUID: {ca3e7ab9-b4c3-4ae6-8251-579ef933890f}\0000
  - 53:
    - classID: System
    - name: Intel(R) PCI Express Root Port #8 - A33F
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 7/17/1968
    - driverVersion: 10.1.16.7
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0029
  - 54:
    - classID: Volume
    - name: Volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0003
  - 55:
    - classID: System
    - name: UMBus Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0057
  - 56:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0033
  - 57:
    - classID: Unknown
    - name: Microphone (FHD Camera Microphone)
    - manufacturer: Microsoft
    - classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
    - driverProvider: Microsoft
    - driverDate: 12/5/2019
    - driverVersion: 10.0.19041.1
    - driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0002
  - 58:
    - classID: Unknown
    - name: Headset Microphone (2- CORSAIR HS70 Pro Wireless Gaming Headset)
    - manufacturer: Microsoft
    - classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
    - driverProvider: Microsoft
    - driverDate: 12/5/2019
    - driverVersion: 10.0.19041.1
    - driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0011
  - 59:
    - classID: Monitor
    - name: Generic PnP Monitor
    - manufacturer: (Standard monitor types)
    - classGUID: {4D36E96E-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.488
    - driverGUID: {4d36e96e-e325-11ce-bfc1-08002be10318}\0002
  - 60:
    - classID: DiskDrive
    - name: CT500MX500SSD4
    - manufacturer: (Standard disk drives)
    - classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.789
    - driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0001
  - 61:
    - classID: System
    - name: Intel(R) Management Engine Interface #1
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 9/30/2020
    - driverVersion: 2040.100.0.1029
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0052
  - 62:
    - classID: System
    - name: Intel(R) SMBus - A323
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 7/17/1968
    - driverVersion: 10.1.16.7
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0050
  - 63:
    - classID: USB
    - name: Generic USB Hub
    - manufacturer: (Standard USB HUBs)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 4/21/2021
    - driverVersion: 10.0.19041.964
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0008
  - 64:
    - classID: Unknown
    - name: OneNote for Windows 10
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0005
  - 65:
    - classID: Unknown
    - name: Fax
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0001
  - 66:
    - classID: System
    - name: UMBus Root Bus Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0002
  - 67:
    - classID: System
    - name: Intel(R) Thermal Subsystem - A379
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 7/17/1968
    - driverVersion: 10.1.16.7
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0053
  - 68:
    - classID: Unknown
    - name: Intel(R) Dynamic Application Loader Host Interface
    - manufacturer: Intel
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: Intel
    - driverDate: 8/5/2020
    - driverVersion: 1.38.2020.805
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0000
  - 69:
    - classID: Unknown
    - name: DELL S2419HN (NVIDIA High Definition Audio)
    - manufacturer: Microsoft
    - classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
    - driverProvider: Microsoft
    - driverDate: 12/5/2019
    - driverVersion: 10.0.19041.1
    - driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0005
  - 70:
    - classID: System
    - name: Microsoft Windows Management Interface for ACPI
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0011
  - 71:
    - classID: Unknown
    - name: Microsoft Radio Device Enumeration Bus
    - manufacturer: Microsoft
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0001
  - 72:
    - classID: HIDClass
    - name: USB Input Device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.868
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0018
  - 73:
    - classID: Computer
    - name: ACPI x64-based PC
    - manufacturer: (Standard computers)
    - classGUID: {4D36E966-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e966-e325-11ce-bfc1-08002be10318}\0000
  - 74:
    - classID: HIDClass
    - name: USB Input Device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.868
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0022
  - 75:
    - classID: USB
    - name: USB Composite Device
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.488
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0010
  - 76:
    - classID: System
    - name: Microsoft Windows Management Interface for ACPI
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0012
  - 77:
    - classID: System
    - name: PCI Express Root Complex
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.964
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0008
  - 78:
    - classID: HIDClass
    - name: HID-compliant vendor-defined device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.868
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0021
  - 79:
    - classID: System
    - name: PCI standard RAM Controller
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0028
  - 80:
    - classID: Unknown
    - name: Generic IEEE 1667 ACT
    - manufacturer: (IEEE 1667 Compatible ACTs)
    - classGUID: {9DA2B80F-F89F-4A49-A5C2-511B085B9E8A}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {9da2b80f-f89f-4a49-a5c2-511b085b9e8a}\0002
  - 81:
    - classID: System
    - name: Intel(R) SPI (flash) Controller - A324
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 7/17/1968
    - driverVersion: 10.1.16.7
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0051
  - 82:
    - classID: Unknown
    - name: Microsoft Print to PDF
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0002
  - 83:
    - classID: HIDClass
    - name: HID-compliant vendor-defined device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.868
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0008
  - 84:
    - classID: System
    - name: ACPI Power Button
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0014
  - 85:
    - classID: System
    - name: Microsoft ACPI-Compliant System
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.964
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0006
  - 86:
    - classID: System
    - name: Microsoft Basic Render Driver
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.868
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0035
  - 87:
    - classID: System
    - name: Intel(R) 300 Series Chipset Family LPC Controller (H310) - A303
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 7/17/1968
    - driverVersion: 10.1.16.7
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0030
  - 88:
    - classID: System
    - name: PCI-to-PCI Bridge
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.964
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0027
  - 89:
    - classID: System
    - name: Remote Desktop Camera Bus
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0058
  - 90:
    - classID: System
    - name: UMBus Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0056
  - 91:
    - classID: Unknown
    - name: OneNote (Desktop)
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0006
  - 92:
    - classID: System
    - name: Microsoft UEFI-Compliant System
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0007
  - 93:
    - classID: Printer
    - name: \\nphdc1.npitx.local\HOU-PR-100c
    - manufacturer: Microsoft
    - classGUID: {4D36E979-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e979-e325-11ce-bfc1-08002be10318}\0000
  - 94:
    - classID: System
    - name: ACPI Fixed Feature Button
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0025
  - 95:
    - classID: System
    - name: High Definition Audio Controller
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 12/5/2019
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0031
  - 96:
    - classID: Volume
    - name: Volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0005
  - 97:
    - classID: System
    - name: High Definition Audio Controller
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 12/5/2019
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0047
  - 98:
    - classID: HIDClass
    - name: USB Input Device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.868
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0023
  - 99:
    - classID: HIDClass
    - name: HID-compliant consumer control device
    - manufacturer: Microsoft
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0025
  - 100:
    - classID: Monitor
    - name: Generic PnP Monitor
    - manufacturer: (Standard monitor types)
    - classGUID: {4D36E96E-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.488
    - driverGUID: {4d36e96e-e325-11ce-bfc1-08002be10318}\0003
  - 101:
    - classID: Monitor
    - name: Generic PnP Monitor
    - manufacturer: (Standard monitor types)
    - classGUID: {4D36E96E-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.488
    - driverGUID: {4d36e96e-e325-11ce-bfc1-08002be10318}\0004
  - 102:
    - classID: System
    - name: System CMOS/real time clock
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0044
  - 103:
    - classID: System
    - name: Intel(R) Power Engine Plug-in
    - manufacturer: Intel Corporation
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.662
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0013
  - 104:
    - classID: Keyboard
    - name: HID Keyboard Device
    - manufacturer: (Standard keyboards)
    - classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0002
  - 105:
    - classID: Mouse
    - name: HID-compliant mouse
    - manufacturer: Microsoft
    - classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0000
  - 106:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0036
  - 107:
    - classID: HIDClass
    - name: HID-compliant vendor-defined device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.868
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0007
  - 108:
    - classID: MEDIA
    - name: FHD Camera Microphone
    - manufacturer: (Generic USB Audio)
    - classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 4/21/2021
    - driverVersion: 10.0.19041.964
    - driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0002
  - 109:
    - classID: System
    - name: Programmable interrupt controller
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0041
  - 110:
    - classID: Unknown
    - name: Microsoft GS Wavetable Synth
    - manufacturer: Microsoft
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0000
  - 111:
    - classID: Unknown
    - name: S27D590 (NVIDIA High Definition Audio)
    - manufacturer: Microsoft
    - classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
    - driverProvider: Microsoft
    - driverDate: 12/5/2019
    - driverVersion: 10.0.19041.1
    - driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0007
  - 112:
    - classID: HIDClass
    - name: HID-compliant vendor-defined device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.868
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0006
  - 113:
    - classID: MEDIA
    - name: High Definition Audio Device
    - manufacturer: Microsoft
    - classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 5/8/2020
    - driverVersion: 10.0.19041.264
    - driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0003
  - 114:
    - classID: HIDClass
    - name: HID-compliant consumer control device
    - manufacturer: Microsoft
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0005
  - 115:
    - classID: Processor
    - name: Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 4/20/2009
    - driverVersion: 10.0.19041.546
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0000
  - 116:
    - classID: Processor
    - name: Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 4/20/2009
    - driverVersion: 10.0.19041.546
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0001
  - 117:
    - classID: Processor
    - name: Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 4/20/2009
    - driverVersion: 10.0.19041.546
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0002
  - 118:
    - classID: Processor
    - name: Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 4/20/2009
    - driverVersion: 10.0.19041.546
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0003
  - 119:
    - classID: Processor
    - name: Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 4/20/2009
    - driverVersion: 10.0.19041.546
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0004
  - 120:
    - classID: Processor
    - name: Intel(R) Core(TM) i5-9400F CPU @ 2.90GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 4/20/2009
    - driverVersion: 10.0.19041.546
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0005
  - 121:
    - classID: Unknown
    - name: Speakers (High Definition Audio Device)
    - manufacturer: Microsoft
    - classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
    - driverProvider: Microsoft
    - driverDate: 12/5/2019
    - driverVersion: 10.0.19041.1
    - driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0003
  - 122:
    - classID: Keyboard
    - name: HID Keyboard Device
    - manufacturer: (Standard keyboards)
    - classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0000
  - 123:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0046
  - 124:
    - classID: System
    - name: NDIS Virtual Network Adapter Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0003
  - 125:
    - classID: Unknown
    - name: S27D590 (NVIDIA High Definition Audio)
    - manufacturer: Microsoft
    - classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
    - driverProvider: Microsoft
    - driverDate: 12/5/2019
    - driverVersion: 10.0.19041.1
    - driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0006
  - 126:
    - classID: System
    - name: Remote Desktop USB Hub
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.153
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0059
  - 127:
    - classID: System
    - name: Intel(R) Serial IO GPIO Host Controller - INT3450
    - manufacturer: Intel Corporation
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel Corporation
    - driverDate: 4/16/2018
    - driverVersion: 30.100.1816.3
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0037
  - 128:
    - classID: Net
    - name: Realtek Gaming GbE Family Controller
    - manufacturer: Realtek
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Realtek
    - driverDate: 6/30/2019
    - driverVersion: 10.36.701.2019
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0001
  - 129:
    - classID: USB
    - name: USB Composite Device
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.488
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0004
  - 130:
    - classID: Unknown
    - name: Speakers (High Definition Audio Device)
    - manufacturer: Microsoft
    - classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
    - driverProvider: Microsoft
    - driverDate: 12/5/2019
    - driverVersion: 10.0.19041.1
    - driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0004
  - 131:
    - classID: MEDIA
    - name: CORSAIR HS70 Pro Wireless Gaming Headset
    - manufacturer: (Generic USB Audio)
    - classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 4/21/2021
    - driverVersion: 10.0.19041.964
    - driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0005
  - 132:
    - classID: HIDClass
    - name: USB Input Device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.868
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0024
  - 133:
    - classID: System
    - name: Microsoft System Management BIOS Driver
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0049
  - 134:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0023
  - 135:
    - classID: HIDClass
    - name: HID-compliant consumer control device
    - manufacturer: Microsoft
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0026
  - 136:
    - classID: Unknown
    - name: Intel(R) iCLS Client
    - manufacturer: Intel
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: Intel
    - driverDate: 4/8/2020
    - driverVersion: 1.61.251.0
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0001
  - 137:
    - classID: Display
    - name: NVIDIA GeForce GTX 1650
    - manufacturer: NVIDIA
    - classGUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
    - driverProvider: NVIDIA
    - driverDate: 9/29/2020
    - driverVersion: 27.21.14.5671
    - driverGUID: {4d36e968-e325-11ce-bfc1-08002be10318}\0000
  - 138:
    - classID: USB
    - name: USB Composite Device
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.488
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0009
  - 139:
    - classID: System
    - name: Plug and Play Software Device Enumerator
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 12/5/2019
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0004
  - 140:
    - classID: Unknown
    - name: Generic IEEE 1667 Probe Silo
    - manufacturer: (IEEE 1667 Compatible Silos)
    - classGUID: {9DA2B80F-F89F-4A49-A5C2-511B085B9E8A}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {9da2b80f-f89f-4a49-a5c2-511b085b9e8a}\0000
  - 141:
    - classID: System
    - name: Remote Desktop Device Redirector Bus
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0005
  - 142:
    - classID: CDROM
    - name: ASUS DRW-24F1ST d
    - manufacturer: (Standard CD-ROM drives)
    - classGUID: {4D36E965-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e965-e325-11ce-bfc1-08002be10318}\0000
  - 143:
    - classID: Volume
    - name: Volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0002
  - 144:
    - classID: Unknown
    - name: OneNote
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0004

DriverUpdater.png

1 answer

1545 views

Add answer

Answer 1

Vera Smith

Pro answer

Added an answer May 24, 2021 at 11:20 AM

Translate

Dear jaboud,

Thank you for posting your question on our forum.

I am really sorry you've experienced difficulties while using the software. We will appreciate your assistance in helping us figure out what went wrong and how we could fix it. Could you please send us the debug log and the system information report? Here is how to get these files:

1. Exit Driver Updater (press "X" in the top right corner of the program). Make sure that the program is not running. Press Ctrl+Alt+Del, go to process monitor and stop the program via process monitor if it is running.

2. Download and unpack the archive from here: https://drive.google.com/file/d/1qzaIprafoBJkUqTA2xzh3X2NSnem3tw2/view?usp=sharing and run the file Auslogics_DriverUpdater_10.reg, agree to add the data to the registry when prompted.

3. Then run Driver Updater and say ‘NO’ when it asks you if you’d like to disable the debug mode.

4. Run all usual actions that lead to this issue (hopefully, we will catch the same issue while running the scan in order to have it in the bug log).

5. Close the program, once the scanning is done.

6. When the PC reboots, check the “C:\ProgramData\Auslogics\Driver Updater\1.x\Logs” folder for the files with ".log” extension (DriverHiveEngine_0.log should be there) and archive this folder.

7. To get your system information report, press press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

Once you’ve obtained these two files, please pack them both into an archive and email it to us at the email address support@auslogics.com.

Thank you very much in advance for your assistance! We look forward to hearing from you.

Answer 2

Vera Smith

Pro answer

Added an answer May 24, 2021 at 11:20 AM

Translate

Dear jaboud,

Thank you for posting your question on our forum.

I am really sorry you've experienced difficulties while using the software. We will appreciate your assistance in helping us figure out what went wrong and how we could fix it. Could you please send us the debug log and the system information report? Here is how to get these files:

1. Exit Driver Updater (press "X" in the top right corner of the program). Make sure that the program is not running. Press Ctrl+Alt+Del, go to process monitor and stop the program via process monitor if it is running.

2. Download and unpack the archive from here: https://drive.google.com/file/d/1qzaIprafoBJkUqTA2xzh3X2NSnem3tw2/view?usp=sharing and run the file Auslogics_DriverUpdater_10.reg, agree to add the data to the registry when prompted.

3. Then run Driver Updater and say ‘NO’ when it asks you if you’d like to disable the debug mode.

4. Run all usual actions that lead to this issue (hopefully, we will catch the same issue while running the scan in order to have it in the bug log).

5. Close the program, once the scanning is done.

6. When the PC reboots, check the “C:\ProgramData\Auslogics\Driver Updater\1.x\Logs” folder for the files with ".log” extension (DriverHiveEngine_0.log should be there) and archive this folder.

7. To get your system information report, press press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

Once you’ve obtained these two files, please pack them both into an archive and email it to us at the email address support@auslogics.com.

Thank you very much in advance for your assistance! We look forward to hearing from you.

Answer 3

To add an answer,
you must log in account

Log in

Don’t have account? Sign Up!