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user7339

Asked Aug 27, 2021 at 04:56 PM

Issues with installed software / AOL Desktop Gold

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AOL Software Problem:
I have AOL Desktop Gold & it worked good for a few years, then when I signed in, the orange ball appeared, and after that, nothing; AOL trtied to fix it, via reinstall but couldn't. Any suggestions?

I have aused Hewlette Packard Desktop PC, was Windows XP Now Windows 7. Petium 4 processor, 2GB Memory

browser: chrome.exe
oS: Windows 7 x32 Ultimate Edition (build: 7600)
winPath: C:\Windows\
userDir: C:\Users\Scott Amici\AppData\Roaming\
freeRam: 1073340416
locale: enu
programDir: C:\Program Files\Auslogics\BoostSpeed\
disks:
- 0:
  - n: C:\
  - freeSize: 269338476544
monitors:
- 0:
  - x: 0
  - y: 0
  - dX: 1024
  - dY: 768
  - pPI: 96
  - primary: 1
monitorDevices:
- screenW: 1024
- screenH: 768
- list:
  - 0:
    - name: Generic PnP Monitor
    - type:
    - manufacturer: (Standard monitor types)
    - width: -1
    - height: -1
    - ppiX: 96
    - ppiY: 96
    - availability: Offline
startups:
- list:
  - 0:
    - name: Bomgar_Cleanup_ZD38265156062
    - command: cmd.exe /C rd /S /Q "C:\ProgramData\bomgar-scc-0x60009770" & reg.exe delete HKCU\Software\Microsoft\Windows\CurrentVersion\Run /v Bomgar_Cleanup_ZD38265156062 /f
    - location: HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: NT AUTHORITY\SYSTEM
  - 1:
    - name: Bomgar_Cleanup_ZD16585927587
    - command: cmd.exe /C rd /S /Q "C:\ProgramData\bomgar-scc-0x60ef1d2e" & reg.exe delete HKCU\Software\Microsoft\Windows\CurrentVersion\Run /v Bomgar_Cleanup_ZD16585927587 /f
    - location: HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: NT AUTHORITY\SYSTEM
  - 2:
    - name: Sidebar
    - command: %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun
    - location: HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: NT AUTHORITY\LOCAL SERVICE
  - 3:
    - name: Sidebar
    - command: %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun
    - location: HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: NT AUTHORITY\NETWORK SERVICE
  - 4:
    - name: Bomgar_Cleanup_ZD38265156062
    - command: cmd.exe /C rd /S /Q "C:\ProgramData\bomgar-scc-0x60009770" & reg.exe delete HKCU\Software\Microsoft\Windows\CurrentVersion\Run /v Bomgar_Cleanup_ZD38265156062 /f
    - location: HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: .DEFAULT
  - 5:
    - name: Bomgar_Cleanup_ZD16585927587
    - command: cmd.exe /C rd /S /Q "C:\ProgramData\bomgar-scc-0x60ef1d2e" & reg.exe delete HKCU\Software\Microsoft\Windows\CurrentVersion\Run /v Bomgar_Cleanup_ZD16585927587 /f
    - location: HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: .DEFAULT
  - 6:
    - name: kX Mixer
    - command: C:\Program Files\kX Audio Driver\3548\kxmixer.exe --startup
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 7:
    - name: nmctxth
    - command: "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 8:
    - name: nmapp
    - command: "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 9:
    - name: USB Antivirus
    - command: C:\Program Files\USB Disk Security\USBGuard.exe
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 10:
    - name: SunJavaUpdateSched
    - command: "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
cpus:
- list:
  - 0:
    - codeName: Northwood
    - descr: x86 Family 15 Model 2 Stepping 9
    - frequency: 3400
    - coresCount: 1
startMenu:
- list:
  - 0:
    - name: Default:Start Menu
    - groupName: Start Menu
    - user: Default
  - 1:
    - name: Default:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: Default
  - 2:
    - name: Default:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: Default
  - 3:
    - name: Default:Start Menu\Programs\Accessories\Accessibility
    - groupName: Start Menu\Programs\Accessories\Accessibility
    - user: Default
  - 4:
    - name: Default:Start Menu\Programs\Accessories\System Tools
    - groupName: Start Menu\Programs\Accessories\System Tools
    - user: Default
  - 5:
    - name: Default:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: Default
  - 6:
    - name: Public:Start Menu
    - groupName: Start Menu
    - user: Public
  - 7:
    - name: Public:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: Public
  - 8:
    - name: Public:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: Public
  - 9:
    - name: Public:Start Menu\Programs\Accessories\Accessibility
    - groupName: Start Menu\Programs\Accessories\Accessibility
    - user: Public
  - 10:
    - name: Public:Start Menu\Programs\Accessories\System Tools
    - groupName: Start Menu\Programs\Accessories\System Tools
    - user: Public
  - 11:
    - name: Public:Start Menu\Programs\Accessories\Tablet PC
    - groupName: Start Menu\Programs\Accessories\Tablet PC
    - user: Public
  - 12:
    - name: Public:Start Menu\Programs\Accessories\Windows PowerShell
    - groupName: Start Menu\Programs\Accessories\Windows PowerShell
    - user: Public
  - 13:
    - name: Public:Start Menu\Programs\Administrative Tools
    - groupName: Start Menu\Programs\Administrative Tools
    - user: Public
  - 14:
    - name: Public:Start Menu\Programs\AOL
    - groupName: Start Menu\Programs\AOL
    - user: Public
  - 15:
    - name: Public:Start Menu\Programs\Ashampoo
    - groupName: Start Menu\Programs\Ashampoo
    - user: Public
  - 16:
    - name: Public:Start Menu\Programs\Ashampoo\Ashampoo WinOptimizer 14
    - groupName: Start Menu\Programs\Ashampoo\Ashampoo WinOptimizer 14
    - user: Public
  - 17:
    - name: Public:Start Menu\Programs\Auslogics
    - groupName: Start Menu\Programs\Auslogics
    - user: Public
  - 18:
    - name: Public:Start Menu\Programs\Auslogics\Anti-Malware
    - groupName: Start Menu\Programs\Auslogics\Anti-Malware
    - user: Public
  - 19:
    - name: Public:Start Menu\Programs\Auslogics\BoostSpeed
    - groupName: Start Menu\Programs\Auslogics\BoostSpeed
    - user: Public
  - 20:
    - name: Public:Start Menu\Programs\Auslogics\Disk Defrag Professional
    - groupName: Start Menu\Programs\Auslogics\Disk Defrag Professional
    - user: Public
  - 21:
    - name: Public:Start Menu\Programs\Auslogics\Driver Updater
    - groupName: Start Menu\Programs\Auslogics\Driver Updater
    - user: Public
  - 22:
    - name: Public:Start Menu\Programs\Auslogics\Registry Cleaner
    - groupName: Start Menu\Programs\Auslogics\Registry Cleaner
    - user: Public
  - 23:
    - name: Public:Start Menu\Programs\CCleaner
    - groupName: Start Menu\Programs\CCleaner
    - user: Public
  - 24:
    - name: Public:Start Menu\Programs\Games
    - groupName: Start Menu\Programs\Games
    - user: Public
  - 25:
    - name: Public:Start Menu\Programs\HP
    - groupName: Start Menu\Programs\HP
    - user: Public
  - 26:
    - name: Public:Start Menu\Programs\HP\HP LaserJet Professional M1210 MFP Series
    - groupName: Start Menu\Programs\HP\HP LaserJet Professional M1210 MFP Series
    - user: Public
  - 27:
    - name: Public:Start Menu\Programs\IObit Uninstaller
    - groupName: Start Menu\Programs\IObit Uninstaller
    - user: Public
  - 28:
    - name: Public:Start Menu\Programs\Java
    - groupName: Start Menu\Programs\Java
    - user: Public
  - 29:
    - name: Public:Start Menu\Programs\kX Audio Driver
    - groupName: Start Menu\Programs\kX Audio Driver
    - user: Public
  - 30:
    - name: Public:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: Public
  - 31:
    - name: Public:Start Menu\Programs\Microsoft Office
    - groupName: Start Menu\Programs\Microsoft Office
    - user: Public
  - 32:
    - name: Public:Start Menu\Programs\Microsoft Office\Microsoft Office Tools
    - groupName: Start Menu\Programs\Microsoft Office\Microsoft Office Tools
    - user: Public
  - 33:
    - name: Public:Start Menu\Programs\Startup
    - groupName: Start Menu\Programs\Startup
    - user: Public
  - 34:
    - name: Public:Start Menu\Programs\TP-Link
    - groupName: Start Menu\Programs\TP-Link
    - user: Public
  - 35:
    - name: Public:Start Menu\Programs\USB Disk Security
    - groupName: Start Menu\Programs\USB Disk Security
    - user: Public
  - 36:
    - name: ScottAmici-PC\Scott Amici:Start Menu
    - groupName: Start Menu
    - user: ScottAmici-PC\Scott Amici
  - 37:
    - name: ScottAmici-PC\Scott Amici:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: ScottAmici-PC\Scott Amici
  - 38:
    - name: ScottAmici-PC\Scott Amici:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: ScottAmici-PC\Scott Amici
  - 39:
    - name: ScottAmici-PC\Scott Amici:Start Menu\Programs\Accessories\Accessibility
    - groupName: Start Menu\Programs\Accessories\Accessibility
    - user: ScottAmici-PC\Scott Amici
  - 40:
    - name: ScottAmici-PC\Scott Amici:Start Menu\Programs\Accessories\System Tools
    - groupName: Start Menu\Programs\Accessories\System Tools
    - user: ScottAmici-PC\Scott Amici
  - 41:
    - name: ScottAmici-PC\Scott Amici:Start Menu\Programs\Administrative Tools
    - groupName: Start Menu\Programs\Administrative Tools
    - user: ScottAmici-PC\Scott Amici
  - 42:
    - name: ScottAmici-PC\Scott Amici:Start Menu\Programs\AOL Inc
    - groupName: Start Menu\Programs\AOL Inc
    - user: ScottAmici-PC\Scott Amici
  - 43:
    - name: ScottAmici-PC\Scott Amici:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: ScottAmici-PC\Scott Amici
  - 44:
    - name: ScottAmici-PC\Scott Amici:Start Menu\Programs\Startup
    - groupName: Start Menu\Programs\Startup
    - user: ScottAmici-PC\Scott Amici
  - 45:
    - name: ScottAmici-PC\Scott Amici:Start Menu\Programs\Zoom
    - groupName: Start Menu\Programs\Zoom
    - user: ScottAmici-PC\Scott Amici
  - 46:
    - name: ScottAmici-PC\Guest:Start Menu
    - groupName: Start Menu
    - user: ScottAmici-PC\Guest
  - 47:
    - name: ScottAmici-PC\Guest:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: ScottAmici-PC\Guest
  - 48:
    - name: ScottAmici-PC\Guest:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: ScottAmici-PC\Guest
  - 49:
    - name: ScottAmici-PC\Guest:Start Menu\Programs\Accessories\Accessibility
    - groupName: Start Menu\Programs\Accessories\Accessibility
    - user: ScottAmici-PC\Guest
  - 50:
    - name: ScottAmici-PC\Guest:Start Menu\Programs\Accessories\System Tools
    - groupName: Start Menu\Programs\Accessories\System Tools
    - user: ScottAmici-PC\Guest
  - 51:
    - name: ScottAmici-PC\Guest:Start Menu\Programs\Administrative Tools
    - groupName: Start Menu\Programs\Administrative Tools
    - user: ScottAmici-PC\Guest
  - 52:
    - name: ScottAmici-PC\Guest:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: ScottAmici-PC\Guest
  - 53:
    - name: ScottAmici-PC\Guest:Start Menu\Programs\Startup
    - groupName: Start Menu\Programs\Startup
    - user: ScottAmici-PC\Guest
devices:
- list:
  - 0:
    - classID: LegacyDriver
    - name: CNG
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 1:
    - classID: fdc
    - name: Standard floppy disk controller
    - manufacturer: (Standard floppy disk controllers)
    - classGUID: {4D36E969-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e969-e325-11ce-bfc1-08002be10318}\0000
  - 2:
    - classID: hdc
    - name: ATA Channel 0
    - manufacturer: (Standard IDE ATA/ATAPI controllers)
    - classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0005
  - 3:
    - classID: Net
    - name: WAN Miniport (L2TP)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0002
  - 4:
    - classID: Volume
    - name: Generic volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0004
  - 5:
    - classID: LegacyDriver
    - name: Performance Counters for Windows Driver
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 6:
    - classID: DiskDrive
    - name: Generic USB MS Reader USB Device
    - manufacturer: (Standard disk drives)
    - classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0002
  - 7:
    - classID: LegacyDriver
    - name: Offline Files Driver
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 8:
    - classID: LegacyDriver
    - name: Mount Point Manager
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 9:
    - classID: System
    - name: System speaker
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0020
  - 10:
    - classID: Net
    - name: TP-Link Wireless USB Adapter
    - manufacturer: TP-Link Technologies Co., Ltd.
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: TP-Link Technologies Co., Ltd.
    - driverDate: 7/17/2018
    - driverVersion: 1030.29.1102.2017
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0022
  - 11:
    - classID: 1394
    - name: Texas Instruments 1394 OHCI Compliant Host Controller
    - manufacturer: Texas Instruments
    - classGUID: {6BDD1FC1-810F-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {6bdd1fc1-810f-11d0-bec7-08002be2092f}\0001
  - 12:
    - classID: Volume
    - name: Generic volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0001
  - 13:
    - classID: hdc
    - name: ATA Channel 1
    - manufacturer: (Standard IDE ATA/ATAPI controllers)
    - classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0000
  - 14:
    - classID: Net
    - name: WAN Miniport (Network Monitor)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0006
  - 15:
    - classID: LegacyDriver
    - name: PEAUTH
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 16:
    - classID: LegacyDriver
    - name: Windows Firewall Authorization Driver
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 17:
    - classID: HIDClass
    - name: HID-compliant device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0004
  - 18:
    - classID: System
    - name: PCI bus
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0011
  - 19:
    - classID: USB
    - name: Intel(R) 82801EB USB Universal Host Controller - 24D7
    - manufacturer: Intel
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Intel
    - driverDate: 10/4/2012
    - driverVersion: 9.1.9.1002
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0000
  - 20:
    - classID: Net
    - name: WAN Miniport (IP)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0008
  - 21:
    - classID: LegacyDriver
    - name: Disk Virtual Machine Bus Acceleration Filter Driver
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 22:
    - classID: LegacyDriver
    - name: Pure Networks Device Discovery Driver
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 23:
    - classID: LegacyDriver
    - name: System Attribute Cache
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 24:
    - classID: System
    - name: System CMOS/real time clock
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0021
  - 25:
    - classID: Net
    - name: Microsoft 6to4 Adapter
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0012
  - 26:
    - classID: DiskDrive
    - name: Generic USB SD Reader USB Device
    - manufacturer: (Standard disk drives)
    - classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0003
  - 27:
    - classID: Net
    - name: WAN Miniport (IPv6)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0005
  - 28:
    - classID: LegacyDriver
    - name: QoS Packet Scheduler
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 29:
    - classID: LegacyDriver
    - name: TCP/IP Protocol Driver
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 30:
    - classID: Net
    - name: Microsoft ISATAP Adapter
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0009
  - 31:
    - classID: Display
    - name: Standard VGA Graphics Adapter
    - manufacturer: (Standard display types)
    - classGUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e968-e325-11ce-bfc1-08002be10318}\0001
  - 32:
    - classID: System
    - name: System board
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0012
  - 33:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0000
  - 34:
    - classID: Net
    - name: Teredo Tunneling Pseudo-Interface
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0013
  - 35:
    - classID: MEDIA
    - name: Conexant 2388x Device
    - manufacturer: Conexant
    - classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Conexant
    - driverDate: 9/8/2009
    - driverVersion: 6.0.1020.4
    - driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0008
  - 36:
    - classID: LegacyDriver
    - name: Pure Networks Wireless Driver
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 37:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0022
  - 38:
    - classID: Net
    - name: WAN Miniport (PPPOE)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0004
  - 39:
    - classID: LegacyDriver
    - name: TCP/IP Registry Compatibility
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 40:
    - classID: hdc
    - name: Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
    - manufacturer: Intel
    - classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 7/24/2013
    - driverVersion: 9.1.9.1005
    - driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0001
  - 41:
    - classID: LegacyDriver
    - name: ElRawDisk
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 42:
    - classID: System
    - name: ACPI Fixed Feature Button
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0013
  - 43:
    - classID: Computer
    - name: ACPI x86-based PC
    - manufacturer: (Standard computers)
    - classGUID: {4D36E966-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e966-e325-11ce-bfc1-08002be10318}\0000
  - 44:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0023
  - 45:
    - classID: Volume
    - name: Generic volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0000
  - 46:
    - classID: HIDClass
    - name: HID-compliant consumer control device
    - manufacturer: Microsoft
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0005
  - 47:
    - classID: LegacyDriver
    - name: NetIO Legacy TDI Support Driver
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 48:
    - classID: Net
    - name: WAN Miniport (PPTP)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0003
  - 49:
    - classID: DiskDrive
    - name: Generic USB SM Reader USB Device
    - manufacturer: (Standard disk drives)
    - classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0004
  - 50:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0001
  - 51:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0024
  - 52:
    - classID: Processor
    - name: Intel(R) Pentium(R) 4 CPU 3.40GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0000
  - 53:
    - classID: System
    - name: File as Volume Driver
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0008
  - 54:
    - classID: System
    - name: Numeric data processor
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0025
  - 55:
    - classID: LegacyDriver
    - name: qutmipc
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 56:
    - classID: Net
    - name: WAN Miniport (SSTP)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0000
  - 57:
    - classID: System
    - name: Composite Bus Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0004
  - 58:
    - classID: LegacyDriver
    - name: msisadrv
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 59:
    - classID: System
    - name: Intel(R) 82801 PCI Bridge - 244E
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0015
  - 60:
    - classID: USB
    - name: Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
    - manufacturer: Intel
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Intel
    - driverDate: 10/4/2012
    - driverVersion: 9.1.9.1002
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0001
  - 61:
    - classID: LegacyDriver
    - name: VgaSave
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 62:
    - classID: System
    - name: ACPI Power Button
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0014
  - 63:
    - classID: LegacyDriver
    - name: QWAVE driver
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 64:
    - classID: Net
    - name: WAN Miniport (ATW)
    - manufacturer: America Online, Inc.
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: America Online, Inc.
    - driverDate: 9/28/2006
    - driverVersion: 8.3.0.0
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0015
  - 65:
    - classID: Mouse
    - name: Microsoft PS/2 Mouse
    - manufacturer: Microsoft
    - classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0000
  - 66:
    - classID: System
    - name: Remote Desktop Device Redirector Bus
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0031
  - 67:
    - classID: LegacyDriver
    - name: Virtual Machine Bus
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 68:
    - classID: Net
    - name: Realtek RTL8139/810x Family Fast Ethernet NIC
    - manufacturer: Realtek Semiconductor Corp.
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 5/29/2008
    - driverVersion: 6.111.530.2008
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0007
  - 69:
    - classID: LegacyDriver
    - name: RawDisk3
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 70:
    - classID: LegacyDriver
    - name: NativeWiFi Filter
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 71:
    - classID: System
    - name: Terminal Server Keyboard Driver
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0001
  - 72:
    - classID: USB
    - name: Multimedia Card Reader
    - manufacturer: AlcorMicro
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: AlcorMicro
    - driverDate: 10/31/2006
    - driverVersion: 1.0.0.1
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0010
  - 73:
    - classID: System
    - name: Intel(R) 82801EB LPC Interface Controller - 24D0
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 7/24/2013
    - driverVersion: 9.1.9.1005
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0016
  - 74:
    - classID: System
    - name: Microsoft ACPI-Compliant System
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0009
  - 75:
    - classID: USB
    - name: Intel(R) 82801EB USB Universal Host Controller - 24DE
    - manufacturer: Intel
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Intel
    - driverDate: 10/4/2012
    - driverVersion: 9.1.9.1002
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0002
  - 76:
    - classID: LegacyDriver
    - name: Dynamic Volume Manager
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 77:
    - classID: USB
    - name: USB Root Hub
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0005
  - 78:
    - classID: Processor
    - name: Intel(R) Pentium(R) 4 CPU 3.40GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0001
  - 79:
    - classID: CDROM
    - name: HP DVD Writer 400c ATA Device
    - manufacturer: (Standard CD-ROM drives)
    - classGUID: {4D36E965-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e965-e325-11ce-bfc1-08002be10318}\0001
  - 80:
    - classID: LegacyDriver
    - name: Bitlocker Drive Encryption Filter Driver
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 81:
    - classID: System
    - name: Terminal Server Mouse Driver
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0003
  - 82:
    - classID: LegacyDriver
    - name: NDIS System Driver
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 83:
    - classID: Volume
    - name: Generic volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0002
  - 84:
    - classID: LegacyDriver
    - name: Storage volumes
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 85:
    - classID: USB
    - name: USB Root Hub
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0006
  - 86:
    - classID: System
    - name: Plug and Play Software Device Enumerator
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0002
  - 87:
    - classID: LegacyDriver
    - name: NDIS Usermode I/O Protocol
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 88:
    - classID: System
    - name: Zune Bus Root Bus Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/28/2011
    - driverVersion: 4.8.2148.0
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0000
  - 89:
    - classID: LegacyDriver
    - name: Virtual WiFi Filter Driver
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 90:
    - classID: USB
    - name: USB Root Hub
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0007
  - 91:
    - classID: hdc
    - name: Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1
    - manufacturer: Intel
    - classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 7/24/2013
    - driverVersion: 9.1.9.1005
    - driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0002
  - 92:
    - classID: System
    - name: Intel(R) 82865G/PE/P/GV/82848P Processor to I/O Controller - 2570
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 7/24/2013
    - driverVersion: 9.1.9.1005
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0017
  - 93:
    - classID: LegacyDriver
    - name: RDPCDD
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 94:
    - classID: LegacyDriver
    - name: HTTP
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 95:
    - classID: LegacyDriver
    - name: NDProxy
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 96:
    - classID: System
    - name: Microsoft Virtual Drive Enumerator Driver
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0005
  - 97:
    - classID: LegacyDriver
    - name: Ancillary Function Driver for Winsock
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 98:
    - classID: LegacyDriver
    - name: Remote Access IPv6 ARP Driver
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 99:
    - classID: USB
    - name: USB Root Hub
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0008
  - 100:
    - classID: LegacyDriver
    - name: HWiNFO32/64 Kernel Driver
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 101:
    - classID: CDROM
    - name: IDE-DVD ROM 16x ATA Device
    - manufacturer: (Standard CD-ROM drives)
    - classGUID: {4D36E965-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e965-e325-11ce-bfc1-08002be10318}\0000
  - 102:
    - classID: LegacyDriver
    - name: RDP Encoder Mirror Driver
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 103:
    - classID: System
    - name: Volume Manager
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0007
  - 104:
    - classID: HIDClass
    - name: USB Input Device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0007
  - 105:
    - classID: System
    - name: Programmable interrupt controller
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0026
  - 106:
    - classID: LegacyDriver
    - name: avgtp
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 107:
    - classID: LegacyDriver
    - name: Kernel Mode Driver Frameworks service
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 108:
    - classID: Modem
    - name: Agere Win Modem
    - manufacturer: Agere
    - classGUID: {4D36E96D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 11/10/2008
    - driverVersion: 2.2.89.3
    - driverGUID: {4d36e96d-e325-11ce-bfc1-08002be10318}\0000
  - 109:
    - classID: USB
    - name: USB Root Hub
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0009
  - 110:
    - classID: LegacyDriver
    - name: Hardware Policy Driver
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 111:
    - classID: LegacyDriver
    - name: Reflector Display Driver used to gain access to graphics data
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 112:
    - classID: LegacyDriver
    - name: NETBT
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 113:
    - classID: USB
    - name: Intel(R) 82801EB USB Universal Host Controller - 24D2
    - manufacturer: Intel
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Intel
    - driverDate: 10/4/2012
    - driverVersion: 9.1.9.1002
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0003
  - 114:
    - classID: System
    - name: Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 7/24/2013
    - driverVersion: 9.1.9.1005
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0018
  - 115:
    - classID: Monitor
    - name: Generic PnP Monitor
    - manufacturer: (Standard monitor types)
    - classGUID: {4D36E96E-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e96e-e325-11ce-bfc1-08002be10318}\0001
  - 116:
    - classID: System
    - name: System timer
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0027
  - 117:
    - classID: LegacyDriver
    - name: WFP Lightweight Filter
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 118:
    - classID: LegacyDriver
    - name: KSecDD
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 119:
    - classID: Volume
    - name: Generic volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0003
  - 120:
    - classID: System
    - name: Direct memory access controller
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0028
  - 121:
    - classID: LegacyDriver
    - name: Beep
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 122:
    - classID: DiskDrive
    - name: WDC WD3200AAJB-00J3A0 ATA Device
    - manufacturer: (Standard disk drives)
    - classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0000
  - 123:
    - classID: LegacyDriver
    - name: KSecPkg
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 124:
    - classID: FloppyDisk
    - name: Floppy disk drive
    - manufacturer: (Standard floppy disk drives)
    - classGUID: {4D36E980-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e980-e325-11ce-bfc1-08002be10318}\0000
  - 125:
    - classID: LegacyDriver
    - name: Link-Layer Topology Discovery Responder
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 126:
    - classID: LegacyDriver
    - name: NSI proxy service driver.
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 127:
    - classID: MEDIA
    - name: C-Media PCI Audio Device
    - manufacturer: C-Media
    - classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
    - driverProvider: C-Media Electronics Inc.
    - driverDate: 11/30/2009
    - driverVersion: 7.12.8.1740
    - driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0000
  - 128:
    - classID: Keyboard
    - name: Standard PS/2 Keyboard
    - manufacturer: (Standard keyboards)
    - classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0000
  - 129:
    - classID: System
    - name: Intel(R) 82801EB SMBus Controller - 24D3
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 7/24/2013
    - driverVersion: 9.1.9.1005
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0019
  - 130:
    - classID: hdc
    - name: ATA Channel 0
    - manufacturer: (Standard IDE ATA/ATAPI controllers)
    - classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0003
  - 131:
    - classID: LegacyDriver
    - name: User Mode Driver Frameworks Platform Driver
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 132:
    - classID: LegacyDriver
    - name: Ashampoo LiveTuner 2 Driver
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 133:
    - classID: LegacyDriver
    - name: Security Driver
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 134:
    - classID: Ports
    - name: ECP Printer Port (LPT1)
    - manufacturer: (Standard port types)
    - classGUID: {4D36E978-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e978-e325-11ce-bfc1-08002be10318}\0000
  - 135:
    - classID: DiskDrive
    - name: Generic USB CF Reader USB Device
    - manufacturer: (Standard disk drives)
    - classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0001
  - 136:
    - classID: HIDClass
    - name: HID-compliant device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0006
  - 137:
    - classID: System
    - name: Microsoft System Management BIOS Driver
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0006
  - 138:
    - classID: LegacyDriver
    - name: Security Processor Loader Driver
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 139:
    - classID: LegacyDriver
    - name: Null
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 140:
    - classID: hdc
    - name: ATA Channel 1
    - manufacturer: (Standard IDE ATA/ATAPI controllers)
    - classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0004
  - 141:
    - classID: LegacyDriver
    - name: Link-Layer Topology Discovery Mapper I/O Driver
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 142:
    - classID: LegacyDriver
    - name: Common Log (CLFS)
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 143:
    - classID: Net
    - name: WAN Miniport (IKEv2)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0001
  - 144:
    - classID: Ports
    - name: Communications Port (COM1)
    - manufacturer: (Standard port types)
    - classGUID: {4D36E978-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e978-e325-11ce-bfc1-08002be10318}\0001
  - 145:
    - classID: MEDIA
    - name: Conexant 2388x AVS Video Capture
    - manufacturer: Conexant
    - classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Conexant
    - driverDate: 9/8/2009
    - driverVersion: 6.0.1020.4
    - driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0007
  - 146:
    - classID: System
    - name: Printer Port Logical Interface
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 6.1.7600.16385
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0029
  - 147:
    - classID: LegacyDriver
    - name: Parvdm
    - manufacturer:
    - classGUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 148:
    - classID: USB
    - name: Intel(R) 82801EB USB Universal Host Controller - 24D4
    - manufacturer: Intel
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Intel
    - driverDate: 10/4/2012
    - driverVersion: 9.1.9.1002
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0004

11 answers

807 views

Add answer

Answer 1

Vera Smith

Pro answer

Added an answer Sep 01, 2021 at 08:52 AM

Translate

Dear user7339,

Thank you for posting your question on our forum.

As the AOL Desktop Gold program was designed by a different developer, we might not have all the necessary information to be able to provide a fix, but we will still do our best to try and help you with your problem. Could you please specify the version of the program and the website you downloaded it from?

Thank you in advance and we look forward to hearing from you!

Answer 2

user7339

Added an answer Sep 02, 2021 at 12:17 PM

Translate

The Version = 11.0.3315.0

Downloaded from AOL Support

Answer 3

Vera Smith

Pro answer

Added an answer Sep 02, 2021 at 12:18 PM

Translate

Thank you for your reply, user7339.

In order to resolve the issue, we recommend uninstalling the program using the Uninstall Manager tool available in Auslogics BoostSpeed (BoostSpeed => All Tools => Uninstall Manager). Please also check and clean your system with the Deep Disk Cleaner and Registry Cleaner tools. Once it’s done, download the AOL program from the official website and install it.

These recommendations should help you resolve the issue. If you continue having problems, please let us know, we will be happy to assist.

Answer 4

user7339

Added an answer Sep 07, 2021 at 01:13 PM

Translate

I tried what you said and,Still getting the orange ball, and after that, nothing.

Answer 5

Vera Smith

Pro answer

Added an answer Sep 07, 2021 at 01:14 PM

Translate

Thank you for your reply, user7339.

AOL Desktop Gold may not be able to launch on your PC due to some compatibility issues with Flash Player. Please try uninstalling Flash Player and check if you can run the program. You can uninstall Flash Player in BoostSpeed (BoostSpeed => All Tools => Uninstall Manager) or using regular Windows means.

Please let us know how it worked for you. Thank you!

Answer 6

user7339

Added an answer Sep 08, 2021 at 01:18 PM

Translate

Years back I got a message that Flash Player was no longer available & is's not in my Control Panel/Programs & Features. So, I guess that's not the problem.

Answer 7

Vera Smith

Pro answer

Added an answer Sep 08, 2021 at 01:20 PM

Translate

Dear user7339,

Thank you for your response.

We have checked the system requirements for Desktop Gold on their official website and found out the following:

1. You'll need at least 512 MB of free space on your hard drive and run Windows 7 or newer to download Desktop Gold on your computer.

2. There has to be at least 1 GB of RAM on your PC.

3. You will need to connect to the Internet and use Internet Explorer 7+.

4. Computer processor needs to be 266 MHz or faster.

5. Recommended screen resolution is 1024 x 768 or higher.

According to your system information, you have 2 GB of RAM on your PC. As Windows 7 itself takes up more than 1 GB of free space and you probably have some other software installed, it is highly possible that after the last updates Desktop Gold is unable to start due to the lack of RAM.

Answer 8

user7339

Added an answer Oct 18, 2021 at 10:52 AM

Translate

That RAM seems like it could be the right answer! I'll have to try it in the future. Thank You :)

Answer 9

Vera Smith

Pro answer

Added an answer Oct 18, 2021 at 10:53 AM

Translate

Dear user7339,

Should you have any other questions, please do not hesitate to contact us.

Answer 10

user7339

Added an answer Oct 27, 2021 at 05:35 PM

Translate

I can't get a DDR SDRAM (not DDR2 or 3)- non-ECC

Memory Speed 400 MHz

Memory Specification Compliance PC3200 with 2GB.

So, To compensate for the low RAM GB, I increased the Virtual Memory, and that didn't work. Hopeless?

Answer 11

Vera Smith

Pro answer

Added an answer Oct 27, 2021 at 05:36 PM

Translate

Dear user7339,

Thank you for posting your question on our forum.

We recommend extending your virtual memory to a minimum of 16GB. In case you already have at least 16GB of virtual memory, please try increasing it a bit more, if possible.

If this doesn’t help, we can recommend updating the memory you are currently using to a faster version that is compatible with your system.

These recommendations should help you resolve the issue. If you continue having problems, please let us know, we will be happy to assist.

Answer 12

Vera Smith

Pro answer

Added an answer Oct 27, 2021 at 05:36 PM

Translate

Dear user7339,

Thank you for posting your question on our forum.

We recommend extending your virtual memory to a minimum of 16GB. In case you already have at least 16GB of virtual memory, please try increasing it a bit more, if possible.

If this doesn’t help, we can recommend updating the memory you are currently using to a faster version that is compatible with your system.

These recommendations should help you resolve the issue. If you continue having problems, please let us know, we will be happy to assist.

Answer 13

user7339

Added an answer Oct 27, 2021 at 05:35 PM

Translate

I can't get a DDR SDRAM (not DDR2 or 3)- non-ECC

Memory Speed 400 MHz

Memory Specification Compliance PC3200 with 2GB.

So, To compensate for the low RAM GB, I increased the Virtual Memory, and that didn't work. Hopeless?

Answer 14

Vera Smith

Pro answer

Added an answer Oct 18, 2021 at 10:53 AM

Translate

Dear user7339,

Should you have any other questions, please do not hesitate to contact us.

Answer 15

user7339

Added an answer Oct 18, 2021 at 10:52 AM

Translate

That RAM seems like it could be the right answer! I'll have to try it in the future. Thank You :)

Answer 16

Vera Smith

Pro answer

Added an answer Sep 08, 2021 at 01:20 PM

Translate

Dear user7339,

Thank you for your response.

We have checked the system requirements for Desktop Gold on their official website and found out the following:

1. You'll need at least 512 MB of free space on your hard drive and run Windows 7 or newer to download Desktop Gold on your computer.

2. There has to be at least 1 GB of RAM on your PC.

3. You will need to connect to the Internet and use Internet Explorer 7+.

4. Computer processor needs to be 266 MHz or faster.

5. Recommended screen resolution is 1024 x 768 or higher.

According to your system information, you have 2 GB of RAM on your PC. As Windows 7 itself takes up more than 1 GB of free space and you probably have some other software installed, it is highly possible that after the last updates Desktop Gold is unable to start due to the lack of RAM.

Answer 17

user7339

Added an answer Sep 08, 2021 at 01:18 PM

Translate

Years back I got a message that Flash Player was no longer available & is's not in my Control Panel/Programs & Features. So, I guess that's not the problem.

Answer 18

Vera Smith

Pro answer

Added an answer Sep 07, 2021 at 01:14 PM

Translate

Thank you for your reply, user7339.

AOL Desktop Gold may not be able to launch on your PC due to some compatibility issues with Flash Player. Please try uninstalling Flash Player and check if you can run the program. You can uninstall Flash Player in BoostSpeed (BoostSpeed => All Tools => Uninstall Manager) or using regular Windows means.

Please let us know how it worked for you. Thank you!

Answer 19

user7339

Added an answer Sep 07, 2021 at 01:13 PM

Translate

I tried what you said and,Still getting the orange ball, and after that, nothing.

Answer 20

Vera Smith

Pro answer

Added an answer Sep 02, 2021 at 12:18 PM

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Thank you for your reply, user7339.

In order to resolve the issue, we recommend uninstalling the program using the Uninstall Manager tool available in Auslogics BoostSpeed (BoostSpeed => All Tools => Uninstall Manager). Please also check and clean your system with the Deep Disk Cleaner and Registry Cleaner tools. Once it’s done, download the AOL program from the official website and install it.

These recommendations should help you resolve the issue. If you continue having problems, please let us know, we will be happy to assist.

Answer 21

user7339

Added an answer Sep 02, 2021 at 12:17 PM

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The Version = 11.0.3315.0

Downloaded from AOL Support

Answer 22

Vera Smith

Pro answer

Added an answer Sep 01, 2021 at 08:52 AM

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Dear user7339,

Thank you for posting your question on our forum.

As the AOL Desktop Gold program was designed by a different developer, we might not have all the necessary information to be able to provide a fix, but we will still do our best to try and help you with your problem. Could you please specify the version of the program and the website you downloaded it from?

Thank you in advance and we look forward to hearing from you!

Answer 23

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