random shut down of my laptop
Dear ALIMUBARAK,
Thank you for posting your question on our forum.
We will appreciate your assistance in helping us figure out what went wrong and how we could fix it. Could you please provide the following information:
1. Please advise which motherboard you have installed. One of the reasons for a random shutdown may be the BIOS version. We would recommend you to contact Sony service center to downgrade the BIOS version.
2. Please advise actions that were performed before this error occurred. Have you installed Windows Update or a software?
Thank you very much in advance!
We are looking forward to receiving additional information from you so we can get to the bottom of this issue and resolve it as soon as possible.
Dear ALIMUBARAK,
Thank you for posting your question on our forum.
We will appreciate your assistance in helping us figure out what went wrong and how we could fix it. Could you please provide the following information:
1. Please advise which motherboard you have installed. One of the reasons for a random shutdown may be the BIOS version. We would recommend you to contact Sony service center to downgrade the BIOS version.
2. Please advise actions that were performed before this error occurred. Have you installed Windows Update or a software?
Thank you very much in advance!
We are looking forward to receiving additional information from you so we can get to the bottom of this issue and resolve it as soon as possible.