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Timothy Duntley
Asked Jul 22, 2023 at 01:07 PM

usb mouse

when i plug in a usb mouse or dongle for wifi or bluetooth mouse they do not work .In device manager i get a code 10 message windows cant start device . I have tried updateing driver ,best driver already installed. Your driver updater doesnt find anything .
can you help please
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  • browser: msedge.exe
  • oS: Windows 10 x64 Professional Edition (build: 19045)
  • winPath: C:\WINDOWS\
  • userDir: C:\Users\timdu\AppData\Roaming\
  • freeRam: 25670115328
  • locale: enu
  • programDir: C:\Program Files (x86)\Auslogics\BoostSpeed\
  • disks:
    • 0:
      • n: C:\
      • freeSize: 58741784576
    • 1:
      • n: D:\
      • freeSize: 1725243080704
    • 2:
      • n: E:\
      • freeSize: 495012507648
    • 3:
      • n: G:\
      • freeSize: 271044038656
  • monitors:
    • 0:
      • x: 0
      • y: 0
      • dX: 1280
      • dY: 800
      • pPI: 96
      • primary: 1
  • monitorDevices:
    • screenW: 1280
    • screenH: 800
    • list:
      • 0:
        • name: Generic Non-PnP Monitor
        • type:
        • manufacturer:
        • width: 1280
        • height: 800
        • ppiX: 96
        • ppiY: 96
        • availability:
  • startups:
    • list:
      • 0:
        • name: OneDriveSetup
        • command: C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
        • location: HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: NT AUTHORITY\LOCAL SERVICE
      • 1:
        • name: OneDriveSetup
        • command: C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
        • location: HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: NT AUTHORITY\NETWORK SERVICE
      • 2:
        • name: OneDrive
        • command: "C:\Users\timdu\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
        • location: HKU\S-1-5-21-3563078295-3708481663-622288990-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: DESKTOP-PPJ8I8B\timdu
      • 3:
        • name: BingSvc
        • command: C:\Users\timdu\AppData\Local\Microsoft\BingSvc\BingSvc.exe
        • location: HKU\S-1-5-21-3563078295-3708481663-622288990-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: DESKTOP-PPJ8I8B\timdu
      • 4:
        • name: MoneyAgent
        • command: "C:\Program Files (x86)\Microsoft Money\System\mnyexpr.exe"
        • location: HKU\S-1-5-21-3563078295-3708481663-622288990-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: DESKTOP-PPJ8I8B\timdu
      • 5:
        • name: BingWallpaperApp
        • command: C:\Users\timdu\AppData\Local\Microsoft\BingWallpaperApp\BingWallpaperApp.exe
        • location: HKU\S-1-5-21-3563078295-3708481663-622288990-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: DESKTOP-PPJ8I8B\timdu
      • 6:
        • name: EPLTarget\P0000000000000000
        • command: C:\WINDOWS\system32\spool\DRIVERS\x64\3\E_YATIVVE.EXE /EPT "EPLTarget\P0000000000000000" /M "ET-2720 Series" /EF "HKCU"
        • location: HKU\S-1-5-21-3563078295-3708481663-622288990-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: DESKTOP-PPJ8I8B\timdu
      • 7:
        • name: EPSDNMON
        • command: "C:\Program Files (x86)\EPSON Software\Download Navigator\EPSDNMON.EXE"
        • location: HKU\S-1-5-21-3563078295-3708481663-622288990-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: DESKTOP-PPJ8I8B\timdu
      • 8:
        • name: SecurityHealth
        • command: %windir%\system32\SecurityHealthSystray.exe
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 9:
        • name: RTHDVCPL
        • command: "C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe" -s
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 10:
        • name: CNAP3 Launcher
        • command: C:\WINDOWS\system32\spool\DRIVERS\x64\3\CNAP3LAK.EXE
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
  • cpus:
    • list:
      • 0:
        • codeName:
        • descr: Intel64 Family 6 Model 60 Stepping 3
        • frequency: 3192
        • coresCount: 4
  • startMenu:
    • list:
      • 0:
        • name: Default:Start Menu
        • groupName: Start Menu
        • user: Default
      • 1:
        • name: Default:Start Menu\Programs
        • groupName: Start Menu\Programs
        • user: Default
      • 2:
        • name: Default:Start Menu\Programs\Accessibility
        • groupName: Start Menu\Programs\Accessibility
        • user: Default
      • 3:
        • name: Default:Start Menu\Programs\Accessories
        • groupName: Start Menu\Programs\Accessories
        • user: Default
      • 4:
        • name: Default:Start Menu\Programs\Maintenance
        • groupName: Start Menu\Programs\Maintenance
        • user: Default
      • 5:
        • name: Default:Start Menu\Programs\System Tools
        • groupName: Start Menu\Programs\System Tools
        • user: Default
      • 6:
        • name: Default:Start Menu\Programs\Windows PowerShell
        • groupName: Start Menu\Programs\Windows PowerShell
        • user: Default
      • 7:
        • name: Public:Start Menu
        • groupName: Start Menu
        • user: Public
      • 8:
        • name: Public:Start Menu\Programs
        • groupName: Start Menu\Programs
        • user: Public
      • 9:
        • name: Public:Start Menu\Programs\7Road
        • groupName: Start Menu\Programs\7Road
        • user: Public
      • 10:
        • name: Public:Start Menu\Programs\7Road\wan
        • groupName: Start Menu\Programs\7Road\wan
        • user: Public
      • 11:
        • name: Public:Start Menu\Programs\Accessibility
        • groupName: Start Menu\Programs\Accessibility
        • user: Public
      • 12:
        • name: Public:Start Menu\Programs\Accessories
        • groupName: Start Menu\Programs\Accessories
        • user: Public
      • 13:
        • name: Public:Start Menu\Programs\Accessories\System Tools
        • groupName: Start Menu\Programs\Accessories\System Tools
        • user: Public
      • 14:
        • name: Public:Start Menu\Programs\Administrative Tools
        • groupName: Start Menu\Programs\Administrative Tools
        • user: Public
      • 15:
        • name: Public:Start Menu\Programs\Auslogics
        • groupName: Start Menu\Programs\Auslogics
        • user: Public
      • 16:
        • name: Public:Start Menu\Programs\Auslogics\Anti-Malware
        • groupName: Start Menu\Programs\Auslogics\Anti-Malware
        • user: Public
      • 17:
        • name: Public:Start Menu\Programs\Auslogics\BoostSpeed
        • groupName: Start Menu\Programs\Auslogics\BoostSpeed
        • user: Public
      • 18:
        • name: Public:Start Menu\Programs\Auslogics\Driver Updater
        • groupName: Start Menu\Programs\Auslogics\Driver Updater
        • user: Public
      • 19:
        • name: Public:Start Menu\Programs\EaseUS
        • groupName: Start Menu\Programs\EaseUS
        • user: Public
      • 20:
        • name: Public:Start Menu\Programs\EaseUS DriverHandy
        • groupName: Start Menu\Programs\EaseUS DriverHandy
        • user: Public
      • 21:
        • name: Public:Start Menu\Programs\EaseUS Partition Master
        • groupName: Start Menu\Programs\EaseUS Partition Master
        • user: Public
      • 22:
        • name: Public:Start Menu\Programs\EaseUS Toolskit
        • groupName: Start Menu\Programs\EaseUS Toolskit
        • user: Public
      • 23:
        • name: Public:Start Menu\Programs\EPSON Software
        • groupName: Start Menu\Programs\EPSON Software
        • user: Public
      • 24:
        • name: Public:Start Menu\Programs\HP Help and Support
        • groupName: Start Menu\Programs\HP Help and Support
        • user: Public
      • 25:
        • name: Public:Start Menu\Programs\Maintenance
        • groupName: Start Menu\Programs\Maintenance
        • user: Public
      • 26:
        • name: Public:Start Menu\Programs\MediaMonkey 5
        • groupName: Start Menu\Programs\MediaMonkey 5
        • user: Public
      • 27:
        • name: Public:Start Menu\Programs\Microsoft Office Tools
        • groupName: Start Menu\Programs\Microsoft Office Tools
        • user: Public
      • 28:
        • name: Public:Start Menu\Programs\StartUp
        • groupName: Start Menu\Programs\StartUp
        • user: Public
      • 29:
        • name: Public:Start Menu\Programs\System Tools
        • groupName: Start Menu\Programs\System Tools
        • user: Public
      • 30:
        • name: Public:Start Menu\Programs\VideoLAN
        • groupName: Start Menu\Programs\VideoLAN
        • user: Public
      • 31:
        • name: Public:Start Menu\Programs\Windows PowerShell
        • groupName: Start Menu\Programs\Windows PowerShell
        • user: Public
      • 32:
        • name: DESKTOP-PPJ8I8B\timdu:Start Menu
        • groupName: Start Menu
        • user: DESKTOP-PPJ8I8B\timdu
      • 33:
        • name: DESKTOP-PPJ8I8B\timdu:Start Menu\Programs
        • groupName: Start Menu\Programs
        • user: DESKTOP-PPJ8I8B\timdu
      • 34:
        • name: DESKTOP-PPJ8I8B\timdu:Start Menu\Programs\Accessibility
        • groupName: Start Menu\Programs\Accessibility
        • user: DESKTOP-PPJ8I8B\timdu
      • 35:
        • name: DESKTOP-PPJ8I8B\timdu:Start Menu\Programs\Accessories
        • groupName: Start Menu\Programs\Accessories
        • user: DESKTOP-PPJ8I8B\timdu
      • 36:
        • name: DESKTOP-PPJ8I8B\timdu:Start Menu\Programs\Administrative Tools
        • groupName: Start Menu\Programs\Administrative Tools
        • user: DESKTOP-PPJ8I8B\timdu
      • 37:
        • name: DESKTOP-PPJ8I8B\timdu:Start Menu\Programs\Bing Wallpaper
        • groupName: Start Menu\Programs\Bing Wallpaper
        • user: DESKTOP-PPJ8I8B\timdu
      • 38:
        • name: DESKTOP-PPJ8I8B\timdu:Start Menu\Programs\Maintenance
        • groupName: Start Menu\Programs\Maintenance
        • user: DESKTOP-PPJ8I8B\timdu
      • 39:
        • name: DESKTOP-PPJ8I8B\timdu:Start Menu\Programs\MusicBee
        • groupName: Start Menu\Programs\MusicBee
        • user: DESKTOP-PPJ8I8B\timdu
      • 40:
        • name: DESKTOP-PPJ8I8B\timdu:Start Menu\Programs\Startup
        • groupName: Start Menu\Programs\Startup
        • user: DESKTOP-PPJ8I8B\timdu
      • 41:
        • name: DESKTOP-PPJ8I8B\timdu:Start Menu\Programs\System Tools
        • groupName: Start Menu\Programs\System Tools
        • user: DESKTOP-PPJ8I8B\timdu
      • 42:
        • name: DESKTOP-PPJ8I8B\timdu:Start Menu\Programs\Windows PowerShell
        • groupName: Start Menu\Programs\Windows PowerShell
        • user: DESKTOP-PPJ8I8B\timdu
  • devices:
    • list:
      • 0:
        • classID: Monitor
        • name: Generic Non-PnP Monitor
        • manufacturer: (Standard monitor types)
        • classGUID: {4D36E96E-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1151
        • driverGUID: {4d36e96e-e325-11ce-bfc1-08002be10318}\0001
      • 1:
        • classID: USB
        • name: USB Root Hub (USB 3.0)
        • manufacturer: (Standard USB HUBs)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 7/5/2023
        • driverVersion: 10.0.19041.3208
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0005
      • 2:
        • classID: hdc
        • name: Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller
        • manufacturer: Intel Corporation
        • classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel Corporation
        • driverDate: 7/12/2015
        • driverVersion: 14.5.1.1087
        • driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0000
      • 3:
        • classID: MEDIA
        • name: TWS Hands-Free AG Audio
        • manufacturer: Microsoft
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 3/10/2022
        • driverVersion: 10.0.19041.1620
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0013
      • 4:
        • classID: System
        • name: ACPI Fan
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0009
      • 5:
        • classID: System
        • name: ACPI Fan
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0010
      • 6:
        • classID: Unknown
        • name: Root Print Queue
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0000
      • 7:
        • classID: Bluetooth
        • name: Bluetooth LE Generic Attribute Service
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.488
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0030
      • 8:
        • classID: System
        • name: SK18 Hands-Free AG
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 12/5/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0043
      • 9:
        • classID: Bluetooth
        • name: X9 Avrcp Transport
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 12/5/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0026
      • 10:
        • classID: Bluetooth
        • name: TWS Avrcp Transport
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 12/5/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0014
      • 11:
        • classID: USB
        • name: USB Root Hub
        • manufacturer: (Standard USB Host Controller)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.3208
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0004
      • 12:
        • classID: System
        • name: Programmable interrupt controller
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0027
      • 13:
        • classID: Net
        • name: WAN Miniport (PPPOE)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0008
      • 14:
        • classID: MEDIA
        • name: SK18 Stereo
        • manufacturer: Microsoft
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 12/5/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0014
      • 15:
        • classID: Unknown
        • name: EPSON48864D (ET-2720 Series)
        • manufacturer: EPSON
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0009
      • 16:
        • classID: Unknown
        • name: Speakers (Realtek High Definition Audio)
        • manufacturer: Microsoft
        • classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
        • driverProvider: Microsoft
        • driverDate: 12/5/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0000
      • 17:
        • classID: System
        • name: ACPI Thermal Zone
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0011
      • 18:
        • classID: System
        • name: ACPI Thermal Zone
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0012
      • 19:
        • classID: USB
        • name: USB Root Hub
        • manufacturer: (Standard USB Host Controller)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.3208
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0003
      • 20:
        • classID: Unknown
        • name: Microsoft RRAS Root Enumerator
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0005
      • 21:
        • classID: USB
        • name: Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D
        • manufacturer: Intel
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Intel
        • driverDate: 7/30/2013
        • driverVersion: 9.4.0.1025
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0001
      • 22:
        • classID: System
        • name: Microsoft Windows Management Interface for ACPI
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0014
      • 23:
        • classID: Net
        • name: WAN Miniport (PPTP)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0007
      • 24:
        • classID: Bluetooth
        • name: Microsoft Bluetooth Enumerator
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.2965
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0007
      • 25:
        • classID: System
        • name: Microsoft Hyper-V Virtualization Infrastructure Driver
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.2311
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0000
      • 26:
        • classID: USB
        • name: USB Mass Storage Device
        • manufacturer: Compatible USB storage device
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1949
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0011
      • 27:
        • classID: System
        • name: High Precision Event Timer
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 11/6/2008
        • driverVersion: 7.0.1.1011
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0026
      • 28:
        • classID: Net
        • name: WAN Miniport (IKEv2)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0005
      • 29:
        • classID: System
        • name: Composite Bus Enumerator
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0001
      • 30:
        • classID: System
        • name: Microsoft Virtual Drive Enumerator
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0035
      • 31:
        • classID: DiskDrive
        • name: WD 10EADS External USB Device
        • manufacturer: (Standard disk drives)
        • classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1865
        • driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0002
      • 32:
        • classID: Unknown
        • name: LBP6230dw(2)
        • manufacturer: Canon
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0007
      • 33:
        • classID: USB
        • name: Generic USB Hub
        • manufacturer: (Standard USB HUBs)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 7/5/2023
        • driverVersion: 10.0.19041.3208
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0012
      • 34:
        • classID: SCSIAdapter
        • name: Microsoft Storage Spaces Controller
        • manufacturer: Microsoft
        • classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.2846
        • driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0000
      • 35:
        • classID: HIDClass
        • name: HID-compliant consumer control device
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0009
      • 36:
        • classID: Ports
        • name: Communications Port (COM1)
        • manufacturer: LG Electronics Inc.
        • classGUID: {4D36E978-E325-11CE-BFC1-08002BE10318}
        • driverProvider: LG Electronics Inc.
        • driverDate: 4/26/2018
        • driverVersion: 6.3.9600.4
        • driverGUID: {4d36e978-e325-11ce-bfc1-08002be10318}\0001
      • 37:
        • classID: Bluetooth
        • name: Bluetooth Device (RFCOMM Protocol TDI)
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0006
      • 38:
        • classID: Net
        • name: Bluetooth Device (Personal Area Network) #2
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.2846
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0013
      • 39:
        • classID: System
        • name: Numeric data processor
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0028
      • 40:
        • classID: Net
        • name: Realtek RTL8192CU Wireless LAN 802.11n USB 2.0 Network Adapter
        • manufacturer: Realtek Semiconductor Corp.
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Realtek Semiconductor Corp.
        • driverDate: 12/26/2017
        • driverVersion: 1027.4.1024.2017
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0002
      • 41:
        • classID: CDROM
        • name: hp CDDVDW SN-208FB
        • manufacturer: (Standard CD-ROM drives)
        • classGUID: {4D36E965-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2013
        • driverVersion: 6.3.9600.16384
        • driverGUID: {4d36e965-e325-11ce-bfc1-08002be10318}\0000
      • 42:
        • classID: Printer
        • name: Canon LBP6230/6240 V4
        • manufacturer: Canon
        • classGUID: {4D36E979-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Canon
        • driverDate: 2/21/2019
        • driverVersion: 7.1.1.0
        • driverGUID: {4d36e979-e325-11ce-bfc1-08002be10318}\0000
      • 43:
        • classID: HIDClass
        • name: Bluetooth Low Energy GATT compliant HID device
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.746
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0028
      • 44:
        • classID: MEDIA
        • name: MD Stereo
        • manufacturer: Microsoft
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 12/5/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0008
      • 45:
        • classID: USB
        • name: Intel(R) 8 Series/C220 Series USB EHCI #1 - 8C26
        • manufacturer: Intel
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Intel
        • driverDate: 7/30/2013
        • driverVersion: 9.4.0.1025
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0002
      • 46:
        • classID: System
        • name: M-10 Hands-Free AG
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 12/5/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0045
      • 47:
        • classID: USB
        • name: Generic USB Hub
        • manufacturer: (Generic USB Hub)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.2546
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0007
      • 48:
        • classID: Unknown
        • name: LBP6230dw
        • manufacturer: Canon
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0006
      • 49:
        • classID: Unknown
        • name: Canon LBP6230/6240
        • manufacturer: Canon
        • classGUID: {C30ECEA0-11EF-4EF9-B02E-6AF81E6E65C0}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1806
        • driverGUID: {c30ecea0-11ef-4ef9-b02e-6af81e6e65c0}\0000
      • 50:
        • classID: System
        • name: Intel(R) Q85 LPC Controller - 8C4C
        • manufacturer: INTEL
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: INTEL
        • driverDate: 7/17/2018
        • driverVersion: 10.1.1.44
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0020
      • 51:
        • classID: Keyboard
        • name: VwKeyboardDriver
        • manufacturer: Vieworks
        • classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Vieworks
        • driverDate: 12/8/2019
        • driverVersion: 19.45.34.493
        • driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0002
      • 52:
        • classID: MEDIA
        • name: SK18 Hands-Free AG Audio
        • manufacturer: Microsoft
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 3/10/2022
        • driverVersion: 10.0.19041.1620
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0015
      • 53:
        • classID: System
        • name: MD Hands-Free AG
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 12/5/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0040
      • 54:
        • classID: Bluetooth
        • name: G9S
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.2965
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0018
      • 55:
        • classID: System
        • name: System timer
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0031
      • 56:
        • classID: System
        • name: UMBus Root Bus Enumerator
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0002
      • 57:
        • classID: Unknown
        • name: OneNote (Desktop)
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0004
      • 58:
        • classID: Unknown
        • name: Fax
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0001
      • 59:
        • classID: DiskDrive
        • name: Lexar SSD
        • manufacturer: (Standard disk drives)
        • classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1865
        • driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0001
      • 60:
        • classID: DiskDrive
        • name: KingFast
        • manufacturer: (Standard disk drives)
        • classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1865
        • driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0000
      • 61:
        • classID: Bluetooth
        • name: Bluetooth LE Generic Attribute Service
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.488
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0031
      • 62:
        • classID: Mouse
        • name: PS/2 Compatible Mouse
        • manufacturer: Logicool
        • classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Logicool
        • driverDate: 4/2/2018
        • driverVersion: 5.92.28.0
        • driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0000
      • 63:
        • classID: System
        • name: Intel 28F320C3 Flash Update Device Driver v6.6
        • manufacturer: Intel, Corp.
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel, Corp.
        • driverDate: 12/1/2022
        • driverVersion: 6.6.0.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0025
      • 64:
        • classID: MEDIA
        • name: M-10 Stereo
        • manufacturer: Microsoft
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 12/5/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0018
      • 65:
        • classID: WPD
        • name: New Volume
        • manufacturer: SanDisk
        • classGUID: {EEC5AD98-8080-425F-922A-DABF3DE3F69A}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.746
        • driverGUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}\0000
      • 66:
        • classID: Bluetooth
        • name: M-10
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.2965
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0021
      • 67:
        • classID: Unknown
        • name: Microsoft Device Association Root Enumerator
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0001
      • 68:
        • classID: Computer
        • name: ACPI x64-based PC
        • manufacturer: (Standard computers)
        • classGUID: {4D36E966-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e966-e325-11ce-bfc1-08002be10318}\0000
      • 69:
        • classID: System
        • name: G9S Hands-Free AG
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 12/5/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0044
      • 70:
        • classID: Bluetooth
        • name: MD
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.2965
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0009
      • 71:
        • classID: Net
        • name: WAN Miniport (Network Monitor)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0011
      • 72:
        • classID: Net
        • name: WAN Miniport (IP)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0009
      • 73:
        • classID: Unknown
        • name: Microsoft XPS Document Writer
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0003
      • 74:
        • classID: HIDClass
        • name: HID-compliant system controller
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.3031
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0010
      • 75:
        • classID: System
        • name: Pci Bus
        • manufacturer: AMD
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: AMD
        • driverDate: 3/8/2023
        • driverVersion: 23.10.0.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0007
      • 76:
        • classID: Bluetooth
        • name: SK18
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.2965
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0015
      • 77:
        • classID: MEDIA
        • name: X9 Hands-Free AG Audio
        • manufacturer: Microsoft
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 3/10/2022
        • driverVersion: 10.0.19041.1620
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0021
      • 78:
        • classID: Bluetooth
        • name: SK18 Avrcp Transport
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 12/5/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0017
      • 79:
        • classID: System
        • name: Microsoft ACPI-Compliant System
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.3086
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0006
      • 80:
        • classID: MEDIA
        • name: G9S Stereo
        • manufacturer: Microsoft
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 12/5/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0016
      • 81:
        • classID: USB
        • name: USB Mass Storage Device
        • manufacturer: Compatible USB storage device
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1949
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0013
      • 82:
        • classID: Net
        • name: WAN Miniport (SSTP)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0004
      • 83:
        • classID: HIDClass
        • name: USB Input Device
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.3031
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0008
      • 84:
        • classID: MEDIA
        • name: G9S Hands-Free AG Audio
        • manufacturer: Microsoft
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 3/10/2022
        • driverVersion: 10.0.19041.1620
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0017
      • 85:
        • classID: USB
        • name: Generic USB Hub
        • manufacturer: (Standard USB HUBs)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 7/5/2023
        • driverVersion: 10.0.19041.3208
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0014
      • 86:
        • classID: Unknown
        • name: Canon LBP6230/6240
        • manufacturer: Canon
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0006
      • 87:
        • classID: System
        • name: High Definition Audio Controller
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/21/2023
        • driverVersion: 10.0.19041.3155
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0019
      • 88:
        • classID: HIDClass
        • name: USB Input Device
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.3031
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0007
      • 89:
        • classID: Image
        • name: EPSON48864D (ET-2720 Series)
        • manufacturer: EPSON
        • classGUID: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1806
        • driverGUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}\0000
      • 90:
        • classID: Unknown
        • name: EPSON48864D (ET-2720 Series)
        • manufacturer: EPSON
        • classGUID: {C30ECEA0-11EF-4EF9-B02E-6AF81E6E65C0}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1806
        • driverGUID: {c30ecea0-11ef-4ef9-b02e-6af81e6e65c0}\0001
      • 91:
        • classID: Ports
        • name: Intel(R) Active Management Technology - SOL (COM3)
        • manufacturer: Intel
        • classGUID: {4D36E978-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 6/19/2016
        • driverVersion: 11.6.0.1009
        • driverGUID: {4d36e978-e325-11ce-bfc1-08002be10318}\0000
      • 92:
        • classID: System
        • name: ACPI Fixed Feature Button
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0015
      • 93:
        • classID: Printer
        • name: EPSON ET-2720 Series
        • manufacturer: EPSON
        • classGUID: {4D36E979-E325-11CE-BFC1-08002BE10318}
        • driverProvider: EPSON
        • driverDate: 11/23/2021
        • driverVersion: 2.61.0.0
        • driverGUID: {4d36e979-e325-11ce-bfc1-08002be10318}\0001
      • 94:
        • classID: WPD
        • name: MUSIC
        • manufacturer: WD
        • classGUID: {EEC5AD98-8080-425F-922A-DABF3DE3F69A}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.746
        • driverGUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}\0001
      • 95:
        • classID: USB
        • name: Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
        • manufacturer: Generic USB xHCI Host Controller
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 5/7/2023
        • driverVersion: 10.0.19041.3031
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0000
      • 96:
        • classID: USB
        • name: USB Composite Device
        • manufacturer: JMicron
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: JMicron
        • driverDate: 7/27/2009
        • driverVersion: 1.0.4.2
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0009
      • 97:
        • classID: System
        • name: TWS Hands-Free AG
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 12/5/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0042
      • 98:
        • classID: Bluetooth
        • name: BT5.0 Mouse
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.488
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0027
      • 99:
        • classID: Bluetooth
        • name: X9
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.2965
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0024
      • 100:
        • classID: Keyboard
        • name: VwKeyboardDriver
        • manufacturer: Vieworks
        • classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Vieworks
        • driverDate: 12/8/2019
        • driverVersion: 19.45.34.493
        • driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0003
      • 101:
        • classID: Bluetooth
        • name: MD Avrcp Transport
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 12/5/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0010
      • 102:
        • classID: Display
        • name: Intel(R) HD Graphics 4600
        • manufacturer: Intel Corporation
        • classGUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel Corporation
        • driverDate: 11/3/2020
        • driverVersion: 20.19.15.5171
        • driverGUID: {4d36e968-e325-11ce-bfc1-08002be10318}\0000
      • 103:
        • classID: System
        • name: Intel(R) Management Engine Interface
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 6/19/2017
        • driverVersion: 11.7.0.1032
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0018
      • 104:
        • classID: Bluetooth
        • name: TWS
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.2965
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0012
      • 105:
        • classID: System
        • name: Intel(R) Xeon(R) processor E3 - 1200 v3/4th Gen Core processor DRAM Controller - 0C00
        • manufacturer: INTEL
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: INTEL
        • driverDate: 7/17/2018
        • driverVersion: 10.1.1.44
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0016
      • 106:
        • classID: USB
        • name: Generic USB Hub
        • manufacturer: (Standard USB HUBs)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 7/5/2023
        • driverVersion: 10.0.19041.3208
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0010
      • 107:
        • classID: Unknown
        • name: Microsoft GS Wavetable Synth
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0000
      • 108:
        • classID: MEDIA
        • name: TWS Stereo
        • manufacturer: Microsoft
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 12/5/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0012
      • 109:
        • classID: MEDIA
        • name: X9 Stereo
        • manufacturer: Microsoft
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 12/5/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0020
      • 110:
        • classID: System
        • name: Direct memory access controller
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0024
      • 111:
        • classID: USB
        • name: Generic USB Hub
        • manufacturer: (Standard USB HUBs)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 7/5/2023
        • driverVersion: 10.0.19041.3208
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0015
      • 112:
        • classID: Net
        • name: Intel(R) Ethernet Connection I217-LM
        • manufacturer: Intel
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 9/28/2017
        • driverVersion: 12.17.8.7
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0001
      • 113:
        • classID: System
        • name: NDIS Virtual Network Adapter Enumerator
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0003
      • 114:
        • classID: System
        • name: System CMOS/real time clock
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1202
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0030
      • 115:
        • classID: System
        • name: X9 Hands-Free AG
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 12/5/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0046
      • 116:
        • classID: Bluetooth
        • name: M-10 Avrcp Transport
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 12/5/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0023
      • 117:
        • classID: MEDIA
        • name: Realtek High Definition Audio
        • manufacturer: Realtek
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Realtek Semiconductor Corp.
        • driverDate: 9/15/2021
        • driverVersion: 6.0.9239.1
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0001
      • 118:
        • classID: Image
        • name: EPSON ET-2720 Series
        • manufacturer: Microsoft
        • classGUID: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0007
      • 119:
        • classID: Unknown
        • name: EPSON48864D (ET-2720 Series)
        • manufacturer: EPSON
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0008
      • 120:
        • classID: WPD
        • name: My Book1
        • manufacturer: WD
        • classGUID: {EEC5AD98-8080-425F-922A-DABF3DE3F69A}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.746
        • driverGUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}\0002
      • 121:
        • classID: MEDIA
        • name: MD Hands-Free AG Audio
        • manufacturer: Microsoft
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 3/10/2022
        • driverVersion: 10.0.19041.1620
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0009
      • 122:
        • classID: Processor
        • name: Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz
        • manufacturer: Intel
        • classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
        • driverProvider: Microsoft
        • driverDate: 4/20/2009
        • driverVersion: 10.0.19041.2728
        • driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0000
      • 123:
        • classID: Processor
        • name: Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz
        • manufacturer: Intel
        • classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
        • driverProvider: Microsoft
        • driverDate: 4/20/2009
        • driverVersion: 10.0.19041.2728
        • driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0001
      • 124:
        • classID: Processor
        • name: Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz
        • manufacturer: Intel
        • classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
        • driverProvider: Microsoft
        • driverDate: 4/20/2009
        • driverVersion: 10.0.19041.2728
        • driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0002
      • 125:
        • classID: Processor
        • name: Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz
        • manufacturer: Intel
        • classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
        • driverProvider: Microsoft
        • driverDate: 4/20/2009
        • driverVersion: 10.0.19041.2728
        • driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0003
      • 126:
        • classID: WPD
        • name: t
        • manufacturer: SanDisk
        • classGUID: {EEC5AD98-8080-425F-922A-DABF3DE3F69A}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.746
        • driverGUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}\0003
      • 127:
        • classID: Bluetooth
        • name: Generic Bluetooth Adapter
        • manufacturer: GenericAdapter
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.2965
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0004
      • 128:
        • classID: System
        • name: Synaptics SMBus Driver
        • manufacturer: Synaptics
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Synaptics
        • driverDate: 4/12/2021
        • driverVersion: 19.5.35.58
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0021
      • 129:
        • classID: DiskDrive
        • name: SanDisk Cruzer USB Device
        • manufacturer: (Standard disk drives)
        • classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1865
        • driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0003
      • 130:
        • classID: MEDIA
        • name: M-10 Hands-Free AG Audio
        • manufacturer: Microsoft
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 3/10/2022
        • driverVersion: 10.0.19041.1620
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0019
      • 131:
        • classID: Bluetooth
        • name: Microsoft Bluetooth LE Enumerator
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.488
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0008
      • 132:
        • classID: Unknown
        • name: Microsoft Print to PDF
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0002
      • 133:
        • classID: System
        • name: Microsoft System Management BIOS Driver
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0039
      • 134:
        • classID: Unknown
        • name: OneNote for Windows 10
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0005
      • 135:
        • classID: Bluetooth
        • name: G9S Avrcp Transport
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 12/5/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0020
      • 136:
        • classID: System
        • name: Plug and Play Software Device Enumerator
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 12/5/2019
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0004
      • 137:
        • classID: System
        • name: Remote Desktop Device Redirector Bus
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0005
      • 138:
        • classID: Unknown
        • name: EPSON ET-2720 Series
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0008
      • 139:
        • classID: Net
        • name: WAN Miniport (IPv6)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0010
      • 140:
        • classID: USB
        • name: Generic USB Hub
        • manufacturer: (Generic USB Hub)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.2546
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0008
      • 141:
        • classID: Net
        • name: WAN Miniport (L2TP)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 6/20/2006
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0006
Untitled.jpg
1 answer
Vera Smith
Pro answer
Added an answer Jul 24, 2023 at 02:32 PM
Translate

Dear Timothy,

Thank you for posting your question on our forum.

The “code 10” message in Device Manager indicates that Windows cannot start the device properly. Here is some troubleshooting steps you can try:

1. Check for disabled "Unknown Device" in Device Manager:

- in Device Manager, look for any "Unknown Device" that may be listed under "Other devices" or "Universal Serial Bus controllers";

- if you find an "Unknown Device," right-click on it and select "Enable" from the context menu;

- restart your computer and check if your USB mouse and dongle are now working properly.

2. Check your USB ports.

Ensure that USB ports on your computer are functioning correctly by connecting other devices using the same ports. If other devices work fine, the issue might be specific to the mouse and dongles.

3. Test the mouse and dongles on another computer.

To determine if the problem lies with the mouse and dongles or your computer, try using them on a different PC. If they work fine on another computer, the issue might be with your PC.

4. Check for Windows updates.

Make sure your Windows is up to date. Sometimes, new updates can resolve compatibility issues with certain devices.

5. Reinstall drivers.

Uninstall existing mouse and dongles drivers from Device Manager, then restart your computer. Windows should automatically reinstall the drivers. Alternatively, you can use Auslogics Driver Updater to automatically scan and update your drivers.

6. Check for hardware conflicts.

In Device Manager, look for any devices with a yellow exclamation mark or a question mark. This would indicate a hardware conflict that could be causing the issue.

7. Try different USB ports.

If you have multiple USB ports on your computer, try connecting the mouse and dongles to different ports to see if it makes any difference.

8. Run Windows Troubleshooter.

Use the built-in Windows Troubleshooter to detect and fix common hardware issues (Go to Settings > Update & Security > Troubleshoot > Additional Troubleshooters).

If none of these steps resolve the problem, there might be a more complex issue at play. In that case, we recommend reaching out to the manufacturer's support team for further assistance or consider seeking help from a local technician.

Should you have any other questions or need further assistance, please do not hesitate to contact us.

Vera Smith
Pro answer
Added an answer Jul 24, 2023 at 02:32 PM
Translate

Dear Timothy,

Thank you for posting your question on our forum.

The “code 10” message in Device Manager indicates that Windows cannot start the device properly. Here is some troubleshooting steps you can try:

1. Check for disabled "Unknown Device" in Device Manager:

- in Device Manager, look for any "Unknown Device" that may be listed under "Other devices" or "Universal Serial Bus controllers";

- if you find an "Unknown Device," right-click on it and select "Enable" from the context menu;

- restart your computer and check if your USB mouse and dongle are now working properly.

2. Check your USB ports.

Ensure that USB ports on your computer are functioning correctly by connecting other devices using the same ports. If other devices work fine, the issue might be specific to the mouse and dongles.

3. Test the mouse and dongles on another computer.

To determine if the problem lies with the mouse and dongles or your computer, try using them on a different PC. If they work fine on another computer, the issue might be with your PC.

4. Check for Windows updates.

Make sure your Windows is up to date. Sometimes, new updates can resolve compatibility issues with certain devices.

5. Reinstall drivers.

Uninstall existing mouse and dongles drivers from Device Manager, then restart your computer. Windows should automatically reinstall the drivers. Alternatively, you can use Auslogics Driver Updater to automatically scan and update your drivers.

6. Check for hardware conflicts.

In Device Manager, look for any devices with a yellow exclamation mark or a question mark. This would indicate a hardware conflict that could be causing the issue.

7. Try different USB ports.

If you have multiple USB ports on your computer, try connecting the mouse and dongles to different ports to see if it makes any difference.

8. Run Windows Troubleshooter.

Use the built-in Windows Troubleshooter to detect and fix common hardware issues (Go to Settings > Update & Security > Troubleshoot > Additional Troubleshooters).

If none of these steps resolve the problem, there might be a more complex issue at play. In that case, we recommend reaching out to the manufacturer's support team for further assistance or consider seeking help from a local technician.

Should you have any other questions or need further assistance, please do not hesitate to contact us.