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michael joseph
Asked Dec 25, 2023 at 03:06 PM

folders

everytime i Click ON ONE FOLDER tO OPEN All OTHER FoldERS are activatED. thE uSUAl ANSWER oN GOOGLE iNVOLVING EXPLORER FILE OPTIONS DOES NOT WORK. also as you can see the shift key doesn't work
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  • browser: msedge.exe
  • oS: Windows 10 x64 Home Edition (build: 19045)
  • winPath: C:\WINDOWS\
  • userDir: C:\Users\malao\AppData\Roaming\
  • freeRam: 4042420224
  • locale: enc
  • programDir: C:\Program Files (x86)\Auslogics\BoostSpeed\
  • disks:
    • 0:
      • n: C:\
      • freeSize: 63093387264
  • monitors:
    • 0:
      • x: 0
      • y: 0
      • dX: 1366
      • dY: 768
      • pPI: 96
      • primary: 1
  • monitorDevices:
    • screenW: 1366
    • screenH: 768
    • list:
      • 0:
        • name: Generic PnP Monitor
        • type:
        • manufacturer: AU Optronics
        • width: 1366
        • height: 768
        • ppiX: 96
        • ppiY: 96
        • availability:
  • startups:
    • list:
      • 0:
        • name: OneDriveSetup
        • command: C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
        • location: HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: NT AUTHORITY\LOCAL SERVICE
      • 1:
        • name: OneDriveSetup
        • command: C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
        • location: HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: NT AUTHORITY\NETWORK SERVICE
      • 2:
        • name: MicrosoftEdgeAutoLaunch_AFCB3778DF6C954A844489CCF9D75189
        • command: "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --no-startup-window --win-session-start
        • location: HKU\S-1-5-21-2961840003-168028138-916654398-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: DESKTOP-6JOU006\malao
      • 3:
        • name: GoogleChromeAutoLaunch_A2AE2144AD112F1142A71596BBACCB45
        • command: "C:\Program Files\Google\Chrome\Application\chrome.exe" --no-startup-window /prefetch:5
        • location: HKU\S-1-5-21-2961840003-168028138-916654398-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: DESKTOP-6JOU006\malao
      • 4:
        • name: SecurityHealth
        • command: %windir%\system32\SecurityHealthSystray.exe
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 5:
        • name: RtkAudUService
        • command: "C:\WINDOWS\System32\DriverStore\FileRepository\realtekservice.inf_amd64_a1020546271138b9\RtkAudUService64.exe" -background
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 6:
        • name: WavesSvc
        • command: "C:\WINDOWS\System32\DriverStore\FileRepository\wavesapo77de.inf_amd64_9220aa0f9500a019\WavesSvc64.exe" -Jack
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 7:
        • name: IAStorIcon
        • command: "C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIconLaunch.exe" "C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe" 60
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
  • cpus:
    • list:
      • 0:
        • codeName:
        • descr: Intel64 Family 6 Model 142 Stepping 11
        • frequency: 2303
        • coresCount: 2
  • startMenu:
    • list:
      • 0:
        • name: Default:Start Menu
        • groupName: Start Menu
        • user: Default
      • 1:
        • name: Default:Start Menu\Programs
        • groupName: Start Menu\Programs
        • user: Default
      • 2:
        • name: Default:Start Menu\Programs\Accessibility
        • groupName: Start Menu\Programs\Accessibility
        • user: Default
      • 3:
        • name: Default:Start Menu\Programs\Accessories
        • groupName: Start Menu\Programs\Accessories
        • user: Default
      • 4:
        • name: Default:Start Menu\Programs\Maintenance
        • groupName: Start Menu\Programs\Maintenance
        • user: Default
      • 5:
        • name: Default:Start Menu\Programs\System Tools
        • groupName: Start Menu\Programs\System Tools
        • user: Default
      • 6:
        • name: Default:Start Menu\Programs\Windows PowerShell
        • groupName: Start Menu\Programs\Windows PowerShell
        • user: Default
      • 7:
        • name: Public:Start Menu
        • groupName: Start Menu
        • user: Public
      • 8:
        • name: Public:Start Menu\Programs
        • groupName: Start Menu\Programs
        • user: Public
      • 9:
        • name: Public:Start Menu\Programs\Accessibility
        • groupName: Start Menu\Programs\Accessibility
        • user: Public
      • 10:
        • name: Public:Start Menu\Programs\Accessories
        • groupName: Start Menu\Programs\Accessories
        • user: Public
      • 11:
        • name: Public:Start Menu\Programs\Accessories\System Tools
        • groupName: Start Menu\Programs\Accessories\System Tools
        • user: Public
      • 12:
        • name: Public:Start Menu\Programs\Administrative Tools
        • groupName: Start Menu\Programs\Administrative Tools
        • user: Public
      • 13:
        • name: Public:Start Menu\Programs\Auslogics
        • groupName: Start Menu\Programs\Auslogics
        • user: Public
      • 14:
        • name: Public:Start Menu\Programs\Auslogics\BoostSpeed
        • groupName: Start Menu\Programs\Auslogics\BoostSpeed
        • user: Public
      • 15:
        • name: Public:Start Menu\Programs\Intel
        • groupName: Start Menu\Programs\Intel
        • user: Public
      • 16:
        • name: Public:Start Menu\Programs\Maintenance
        • groupName: Start Menu\Programs\Maintenance
        • user: Public
      • 17:
        • name: Public:Start Menu\Programs\StartUp
        • groupName: Start Menu\Programs\StartUp
        • user: Public
      • 18:
        • name: Public:Start Menu\Programs\System Tools
        • groupName: Start Menu\Programs\System Tools
        • user: Public
      • 19:
        • name: Public:Start Menu\Programs\VideoLAN
        • groupName: Start Menu\Programs\VideoLAN
        • user: Public
      • 20:
        • name: Public:Start Menu\Programs\Windows PowerShell
        • groupName: Start Menu\Programs\Windows PowerShell
        • user: Public
      • 21:
        • name: DESKTOP-6JOU006\malao:Start Menu
        • groupName: Start Menu
        • user: DESKTOP-6JOU006\malao
      • 22:
        • name: DESKTOP-6JOU006\malao:Start Menu\Programs
        • groupName: Start Menu\Programs
        • user: DESKTOP-6JOU006\malao
      • 23:
        • name: DESKTOP-6JOU006\malao:Start Menu\Programs\Accessibility
        • groupName: Start Menu\Programs\Accessibility
        • user: DESKTOP-6JOU006\malao
      • 24:
        • name: DESKTOP-6JOU006\malao:Start Menu\Programs\Accessories
        • groupName: Start Menu\Programs\Accessories
        • user: DESKTOP-6JOU006\malao
      • 25:
        • name: DESKTOP-6JOU006\malao:Start Menu\Programs\Administrative Tools
        • groupName: Start Menu\Programs\Administrative Tools
        • user: DESKTOP-6JOU006\malao
      • 26:
        • name: DESKTOP-6JOU006\malao:Start Menu\Programs\Maintenance
        • groupName: Start Menu\Programs\Maintenance
        • user: DESKTOP-6JOU006\malao
      • 27:
        • name: DESKTOP-6JOU006\malao:Start Menu\Programs\Startup
        • groupName: Start Menu\Programs\Startup
        • user: DESKTOP-6JOU006\malao
      • 28:
        • name: DESKTOP-6JOU006\malao:Start Menu\Programs\System Tools
        • groupName: Start Menu\Programs\System Tools
        • user: DESKTOP-6JOU006\malao
      • 29:
        • name: DESKTOP-6JOU006\malao:Start Menu\Programs\Windows PowerShell
        • groupName: Start Menu\Programs\Windows PowerShell
        • user: DESKTOP-6JOU006\malao
  • devices:
    • list:
      • 0:
        • classID: Unknown
        • name: HID Sensor Collection V2
        • manufacturer: Microsoft
        • classGUID: {5175D334-C371-4806-B3BA-71FD53C9258D}
        • driverProvider: Microsoft
        • driverDate: 2009-04-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {5175d334-c371-4806-b3ba-71fd53c9258d}\0000
      • 1:
        • classID: Unknown
        • name: Skizze Pen
        • manufacturer:
        • classGUID: {00000000-0000-0000-0000-000000000000}
        • driverProvider:
        • driverDate:
        • driverVersion:
        • driverGUID:
      • 2:
        • classID: System
        • name: Intel(R) Software Guard Extensions Device
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel Corporation
        • driverDate: 2020-09-21
        • driverVersion: 2.10.100.2
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0010
      • 3:
        • classID: System
        • name: Microsoft ACPI-Compliant Embedded Controller
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0050
      • 4:
        • classID: Unknown
        • name: Microsoft XPS Document Writer
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0003
      • 5:
        • classID: Unknown
        • name: Integrated Webcam
        • manufacturer: Microsoft
        • classGUID: {CA3E7AB9-B4C3-4AE6-8251-579EF933890F}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3758
        • driverGUID: {ca3e7ab9-b4c3-4ae6-8251-579ef933890f}\0000
      • 6:
        • classID: USB
        • name: Intel(R) USB 3.1 eXtensible Host Controller - 1.10 (Microsoft)
        • manufacturer: Generic USB xHCI Host Controller
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 2023-10-18
        • driverVersion: 10.0.19041.3636
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0000
      • 7:
        • classID: Battery
        • name: Microsoft Surface ACPI-Compliant Control Method Battery
        • manufacturer: Surface
        • classGUID: {72631E54-78A4-11D0-BCF7-00AA00B7B32A}
        • driverProvider: Surface
        • driverDate: 2017-02-01
        • driverVersion: 1.2.20.0
        • driverGUID: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}\0001
      • 8:
        • classID: Monitor
        • name: Generic PnP Monitor
        • manufacturer: (Standard monitor types)
        • classGUID: {4D36E96E-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {4d36e96e-e325-11ce-bfc1-08002be10318}\0001
      • 9:
        • classID: System
        • name: ACPI Processor Aggregator
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0009
      • 10:
        • classID: Unknown
        • name: Root Print Queue
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0000
      • 11:
        • classID: MEDIA
        • name: Intel(R) Display Audio
        • manufacturer: Intel(R) Corporation
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel(R) Corporation
        • driverDate: 2021-11-20
        • driverVersion: 10.27.0.12
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0004
      • 12:
        • classID: System
        • name: System timer
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0048
      • 13:
        • classID: Unknown
        • name: Realtek Audio Effects Component
        • manufacturer: Realtek
        • classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
        • driverProvider: Realtek
        • driverDate: 2021-08-23
        • driverVersion: 11.0.6000.954
        • driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0007
      • 14:
        • classID: System
        • name: Intel(R) Serial IO I2C Host Controller - 9DE9
        • manufacturer: Intel Corporation
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel Corporation
        • driverDate: 2020-05-11
        • driverVersion: 30.100.2020.7
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0030
      • 15:
        • classID: HIDClass
        • name: HID-compliant system controller
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0034
      • 16:
        • classID: System
        • name: Intel(R) Dynamic Platform and Thermal Framework Manager
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 2018-12-11
        • driverVersion: 8.5.10103.7263
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0022
      • 17:
        • classID: Net
        • name: WAN Miniport (PPPOE)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0009
      • 18:
        • classID: System
        • name: ACPI Thermal Zone
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0020
      • 19:
        • classID: System
        • name: ACPI Sleep Button
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0019
      • 20:
        • classID: System
        • name: Intel(R) Dynamic Platform and Thermal Framework Generic Participant
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 2018-12-11
        • driverVersion: 8.5.10103.7263
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0051
      • 21:
        • classID: HIDClass
        • name: HID-compliant system controller
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0013
      • 22:
        • classID: HIDClass
        • name: HID-compliant consumer control device
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0018
      • 23:
        • classID: HIDClass
        • name: HID-compliant vendor-defined device
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0030
      • 24:
        • classID: Unknown
        • name: Intel(R) Graphics Command Center
        • manufacturer: Intel Corporation
        • classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
        • driverProvider: Intel Corporation
        • driverDate: 2021-05-31
        • driverVersion: 27.20.100.9664
        • driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0005
      • 25:
        • classID: HIDClass
        • name: Portable Device Control device
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0021
      • 26:
        • classID: Unknown
        • name: Microsoft RRAS Root Enumerator
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0006
      • 27:
        • classID: System
        • name: Microsoft Windows Management Interface for ACPI
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0014
      • 28:
        • classID: Bluetooth
        • name: Qualcomm QCA9377 Bluetooth
        • manufacturer: Qualcomm
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Qualcomm
        • driverDate: 2021-11-21
        • driverVersion: 10.0.0.1238
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0000
      • 29:
        • classID: System
        • name: ISS Dynamic Bus Enumerator
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 2019-01-16
        • driverVersion: 3.1.0.3920
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0059
      • 30:
        • classID: Net
        • name: WAN Miniport (PPTP)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0008
      • 31:
        • classID: System
        • name: Microsoft Hyper-V Virtualization Infrastructure Driver
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0000
      • 32:
        • classID: System
        • name: Intel(R) Dynamic Platform and Thermal Framework Generic Participant
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 2018-12-11
        • driverVersion: 8.5.10103.7263
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0052
      • 33:
        • classID: System
        • name: High precision event timer
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0045
      • 34:
        • classID: Net
        • name: WAN Miniport (IKEv2)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0006
      • 35:
        • classID: System
        • name: Composite Bus Enumerator
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0001
      • 36:
        • classID: Unknown
        • name: Intel(R) Optane(TM) Memory and Storage Management Component
        • manufacturer: Intel Corporation
        • classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
        • driverProvider: Intel Corporation
        • driverDate: 2020-03-10
        • driverVersion: 17.9.0.1
        • driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0010
      • 37:
        • classID: System
        • name: Intel(R) Dynamic Platform and Thermal Framework Memory Participant
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 2018-12-11
        • driverVersion: 8.5.10103.7263
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0044
      • 38:
        • classID: System
        • name: Microsoft Virtual Drive Enumerator
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0053
      • 39:
        • classID: Mouse
        • name: HID-compliant mouse
        • manufacturer: Microsoft
        • classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0002
      • 40:
        • classID: System
        • name: Intel(R) Host Bridge/DRAM Registers - 3E35
        • manufacturer: INTEL
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: INTEL
        • driverDate: 1968-07-17
        • driverVersion: 10.1.14.8
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0023
      • 41:
        • classID: Battery
        • name: Microsoft AC Adapter
        • manufacturer: Microsoft
        • classGUID: {72631E54-78A4-11D0-BCF7-00AA00B7B32A}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}\0000
      • 42:
        • classID: SCSIAdapter
        • name: Microsoft Storage Spaces Controller
        • manufacturer: Microsoft
        • classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0001
      • 43:
        • classID: Unknown
        • name: Realtek Audio Universal Service
        • manufacturer: Realtek
        • classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
        • driverProvider: Realtek
        • driverDate: 2021-08-23
        • driverVersion: 1.0.0.422
        • driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0009
      • 44:
        • classID: Unknown
        • name: HID Sensor Collection V2
        • manufacturer: Microsoft
        • classGUID: {5175D334-C371-4806-B3BA-71FD53C9258D}
        • driverProvider: Microsoft
        • driverDate: 2009-04-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {5175d334-c371-4806-b3ba-71fd53c9258d}\0002
      • 45:
        • classID: Mouse
        • name: PS/2 Compatible Mouse
        • manufacturer: Microsoft
        • classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0000
      • 46:
        • classID: System
        • name: PCI standard RAM Controller
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0028
      • 47:
        • classID: Unknown
        • name: Intel(R) Management Engine WMI Provider
        • manufacturer: Intel
        • classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
        • driverProvider: Intel
        • driverDate: 2021-07-21
        • driverVersion: 2130.1.15.0
        • driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0001
      • 48:
        • classID: System
        • name: Intel(R) SPI (flash) Controller - 9DA4
        • manufacturer: INTEL
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: INTEL
        • driverDate: 2019-01-09
        • driverVersion: 10.1.15.6
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0037
      • 49:
        • classID: Unknown
        • name: Intel(R) Dynamic Application Loader Host Interface
        • manufacturer: Intel
        • classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
        • driverProvider: Intel
        • driverDate: 2021-01-20
        • driverVersion: 1.41.2021.121
        • driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0002
      • 50:
        • classID: Display
        • name: Intel(R) UHD Graphics 620
        • manufacturer: Intel Corporation
        • classGUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel Corporation
        • driverDate: 2021-05-31
        • driverVersion: 27.20.100.9664
        • driverGUID: {4d36e968-e325-11ce-bfc1-08002be10318}\0000
      • 51:
        • classID: System
        • name: ACPI Lid
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0017
      • 52:
        • classID: HIDClass
        • name: HID-compliant consumer control device
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0014
      • 53:
        • classID: HIDClass
        • name: Converted Portable Device Control device
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0024
      • 54:
        • classID: HIDClass
        • name: HID-compliant consumer control device
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0019
      • 55:
        • classID: Unknown
        • name: HID Sensor Collection V2
        • manufacturer: Microsoft
        • classGUID: {5175D334-C371-4806-B3BA-71FD53C9258D}
        • driverProvider: Microsoft
        • driverDate: 2009-04-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {5175d334-c371-4806-b3ba-71fd53c9258d}\0001
      • 56:
        • classID: System
        • name: Intel(R) Gaussian Mixture Model - 1911
        • manufacturer: INTEL
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: INTEL
        • driverDate: 2018-12-17
        • driverVersion: 10.1.7.3
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0025
      • 57:
        • classID: HIDClass
        • name: HID-compliant vendor-defined device
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0031
      • 58:
        • classID: Unknown
        • name: Speakers (Realtek(R) Audio)
        • manufacturer: Microsoft
        • classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
        • driverProvider: Microsoft
        • driverDate: 2019-12-05
        • driverVersion: 10.0.19041.1
        • driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0007
      • 59:
        • classID: HIDClass
        • name: HID PCI Minidriver for ISS
        • manufacturer: Intel
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Intel
        • driverDate: 2019-01-16
        • driverVersion: 3.1.0.3920
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0035
      • 60:
        • classID: HIDClass
        • name: HID PCI Minidriver for ISS
        • manufacturer: Intel
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Intel
        • driverDate: 2019-01-16
        • driverVersion: 3.1.0.3920
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0036
      • 61:
        • classID: HIDClass
        • name: HID PCI Minidriver for ISS
        • manufacturer: Intel
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Intel
        • driverDate: 2021-07-21
        • driverVersion: 3.1.0.4477
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0037
      • 62:
        • classID: HIDClass
        • name: HID PCI Minidriver for ISS
        • manufacturer: Intel
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Intel
        • driverDate: 2021-07-21
        • driverVersion: 3.1.0.4477
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0038
      • 63:
        • classID: HIDClass
        • name: GPIO Dock Mode Indicator Driver
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0003
      • 64:
        • classID: System
        • name: UMBus Root Bus Enumerator
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0002
      • 65:
        • classID: Unknown
        • name: Microphone (Realtek(R) Audio)
        • manufacturer: Microsoft
        • classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
        • driverProvider: Microsoft
        • driverDate: 2019-12-05
        • driverVersion: 10.0.19041.1
        • driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0008
      • 66:
        • classID: System
        • name: Charge Arbitration Driver
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0060
      • 67:
        • classID: System
        • name: Intel(R) PCI Express Root Port #10 - 9DB1
        • manufacturer: INTEL
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: INTEL
        • driverDate: 2019-01-09
        • driverVersion: 10.1.15.6
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0033
      • 68:
        • classID: System
        • name: Intel(R) Management Engine Interface #1
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 2023-02-07
        • driverVersion: 2306.4.3.0
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0031
      • 69:
        • classID: System
        • name: Microsoft Windows Management Interface for ACPI
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0011
      • 70:
        • classID: System
        • name: Microsoft Windows Management Interface for ACPI
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0015
      • 71:
        • classID: System
        • name: Microsoft Windows Management Interface for ACPI
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0016
      • 72:
        • classID: HIDClass
        • name: HID-compliant touch pad
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0025
      • 73:
        • classID: Unknown
        • name: Intel(R) Graphics Control Panel
        • manufacturer: Intel Corporation
        • classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
        • driverProvider: Intel Corporation
        • driverDate: 2021-05-31
        • driverVersion: 27.20.100.9664
        • driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0006
      • 74:
        • classID: Unknown
        • name: Microsoft Device Association Root Enumerator
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0001
      • 75:
        • classID: Computer
        • name: ACPI x64-based PC
        • manufacturer: (Standard computers)
        • classGUID: {4D36E966-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e966-e325-11ce-bfc1-08002be10318}\0000
      • 76:
        • classID: System
        • name: Intel(R) Serial IO I2C Host Controller - 9DE8
        • manufacturer: Intel Corporation
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel Corporation
        • driverDate: 2020-05-11
        • driverVersion: 30.100.2020.7
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0029
      • 77:
        • classID: Net
        • name: WAN Miniport (Network Monitor)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0012
      • 78:
        • classID: Net
        • name: WAN Miniport (IP)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0010
      • 79:
        • classID: System
        • name: Microsoft Windows Management Interface for ACPI
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0012
      • 80:
        • classID: DiskDrive
        • name: KBG30ZMS128G NVMe TOSHIBA 128GB
        • manufacturer: (Standard disk drives)
        • classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0000
      • 81:
        • classID: System
        • name: Pci Bus
        • manufacturer: AMD
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: AMD
        • driverDate: 2023-03-08
        • driverVersion: 23.10.0.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0008
      • 82:
        • classID: HIDClass
        • name: Sideband GPIO Buttons Injection Device
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0011
      • 83:
        • classID: Processor
        • name: Intel(R) Core(TM) i3-8145U CPU @ 2.10GHz
        • manufacturer: Intel
        • classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
        • driverProvider: Microsoft
        • driverDate: 2009-04-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0000
      • 84:
        • classID: Processor
        • name: Intel(R) Core(TM) i3-8145U CPU @ 2.10GHz
        • manufacturer: Intel
        • classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
        • driverProvider: Microsoft
        • driverDate: 2009-04-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0001
      • 85:
        • classID: Processor
        • name: Intel(R) Core(TM) i3-8145U CPU @ 2.10GHz
        • manufacturer: Intel
        • classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
        • driverProvider: Microsoft
        • driverDate: 2009-04-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0002
      • 86:
        • classID: Processor
        • name: Intel(R) Core(TM) i3-8145U CPU @ 2.10GHz
        • manufacturer: Intel
        • classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
        • driverProvider: Microsoft
        • driverDate: 2009-04-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0003
      • 87:
        • classID: Unknown
        • name: Intel(R) Software Guard Extensions Software
        • manufacturer: Intel Corporation
        • classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
        • driverProvider: Intel Corporation
        • driverDate: 2020-11-05
        • driverVersion: 2.11.100.3
        • driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0000
      • 88:
        • classID: USB
        • name: USB Composite Device
        • manufacturer: (Standard USB Host Controller)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0003
      • 89:
        • classID: System
        • name: Intel(R) Thermal Subsystem - 9DF9
        • manufacturer: INTEL
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: INTEL
        • driverDate: 1968-07-17
        • driverVersion: 10.1.15.7
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0026
      • 90:
        • classID: HIDClass
        • name: GPIO Buttons Driver
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0001
      • 91:
        • classID: System
        • name: ACPI Power Button
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0018
      • 92:
        • classID: System
        • name: Microsoft ACPI-Compliant System
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0006
      • 93:
        • classID: Bluetooth
        • name: Microsoft Bluetooth LE Enumerator
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0009
      • 94:
        • classID: HIDClass
        • name: HID-compliant consumer control device
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0015
      • 95:
        • classID: Net
        • name: WAN Miniport (SSTP)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0005
      • 96:
        • classID: Unknown
        • name: Realtek Asio Component
        • manufacturer: Realtek
        • classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
        • driverProvider: Realtek
        • driverDate: 2021-03-23
        • driverVersion: 1.0.0.8
        • driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0008
      • 97:
        • classID: HIDClass
        • name: HID-compliant vendor-defined device
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0032
      • 98:
        • classID: Unknown
        • name: System Firmware 2.7.0
        • manufacturer: Dell, Inc.
        • classGUID: {F2E7DD72-6468-4E36-B6F1-6488F42C1B52}
        • driverProvider: Dell, Inc.
        • driverDate: 2020-02-05
        • driverVersion: 0.2.7.0
        • driverGUID: {f2e7dd72-6468-4e36-b6f1-6488f42c1b52}\0000
      • 99:
        • classID: System
        • name: Microsoft UEFI-Compliant System
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0007
      • 100:
        • classID: Unknown
        • name: DellInstrumentation Device
        • manufacturer: Dell Technologies
        • classGUID: {E1C7DABE-63DE-4630-A4DE-A4ADC0503BE3}
        • driverProvider: Dell Technologies
        • driverDate: 2023-08-24
        • driverVersion: 2.8.9.4
        • driverGUID: {e1c7dabe-63de-4630-a4de-a4adc0503be3}\0000
      • 101:
        • classID: System
        • name: I/O LPC Controller - 9D84 for Intel(R) 300 Series Chipset Family On-Package Platform Controller Hub
        • manufacturer: INTEL
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: INTEL
        • driverDate: 2019-01-09
        • driverVersion: 10.1.15.6
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0034
      • 102:
        • classID: USB
        • name: USB Root Hub (USB 3.0)
        • manufacturer: (Standard USB HUBs)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 2023-12-01
        • driverVersion: 10.0.19041.3803
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0001
      • 103:
        • classID: System
        • name: Intel(R) Smart Sound Technology (Intel(R) SST) OED
        • manufacturer: Intel(R) Corporation
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel(R) Corporation
        • driverDate: 2020-03-09
        • driverVersion: 10.23.3349.218
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0057
      • 104:
        • classID: Unknown
        • name: Waves Audio Effects Component
        • manufacturer: Waves
        • classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
        • driverProvider: Waves
        • driverDate: 2019-08-21
        • driverVersion: 4.2.0.47
        • driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0011
      • 105:
        • classID: MEDIA
        • name: Realtek(R) Audio
        • manufacturer: Realtek
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Realtek Semiconductor Corp.
        • driverDate: 2021-08-23
        • driverVersion: 6.0.9228.1
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0003
      • 106:
        • classID: System
        • name: Intel(R) Smart Sound Technology (Intel(R) SST) Audio Controller
        • manufacturer: Intel(R) Corporation
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel(R) Corporation
        • driverDate: 2019-12-11
        • driverVersion: 10.23.0.3349
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0035
      • 107:
        • classID: HIDClass
        • name: Microsoft Input Configuration Device
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0026
      • 108:
        • classID: Unknown
        • name: HID Sensor Collection V2
        • manufacturer: Microsoft
        • classGUID: {5175D334-C371-4806-B3BA-71FD53C9258D}
        • driverProvider: Microsoft
        • driverDate: 2009-04-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {5175d334-c371-4806-b3ba-71fd53c9258d}\0003
      • 109:
        • classID: System
        • name: ELAN SMBus Driver
        • manufacturer: ELAN SMBus
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: ELAN SMBus
        • driverDate: 2020-07-30
        • driverVersion: 15.21.1.21
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0036
      • 110:
        • classID: System
        • name: Intel(R) Power Engine Plug-in
        • manufacturer: Intel Corporation
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0013
      • 111:
        • classID: Keyboard
        • name: HID Keyboard Device
        • manufacturer: (Standard keyboards)
        • classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0004
      • 112:
        • classID: HIDClass
        • name: HID PCI Minidriver for ISS
        • manufacturer: Intel
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Intel
        • driverDate: 2021-07-21
        • driverVersion: 3.1.0.4477
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0039
      • 113:
        • classID: Unknown
        • name: Microsoft GS Wavetable Synth
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0000
      • 114:
        • classID: HIDClass
        • name: Intel(R) HID Event Filter
        • manufacturer: Intel(R) Corporation
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Intel(R) Corporation
        • driverDate: 2018-11-13
        • driverVersion: 2.2.1.375
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0000
      • 115:
        • classID: Keyboard
        • name: HID Keyboard Device
        • manufacturer: (Standard keyboards)
        • classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0003
      • 116:
        • classID: Keyboard
        • name: Standard PS/2 Keyboard
        • manufacturer: (Standard keyboards)
        • classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0000
      • 117:
        • classID: HIDClass
        • name: HID-compliant consumer control device
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0016
      • 118:
        • classID: HIDClass
        • name: Koga Extended Touch Device
        • manufacturer: Koga Touch Co.,Ltd
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Koga Touch Co.,Ltd
        • driverDate: 2021-06-16
        • driverVersion: 2.0.21.610
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0028
      • 119:
        • classID: System
        • name: Programmable interrupt controller
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0046
      • 120:
        • classID: Unknown
        • name: Intel(R) iCLS Client
        • manufacturer: Intel
        • classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
        • driverProvider: Intel
        • driverDate: 2021-11-30
        • driverVersion: 1.63.1155.2
        • driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0004
      • 121:
        • classID: System
        • name: NDIS Virtual Network Adapter Enumerator
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0003
      • 122:
        • classID: System
        • name: Intel(R) Dynamic Platform and Thermal Framework Processor Participant
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 2018-12-11
        • driverVersion: 8.5.10103.7263
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0024
      • 123:
        • classID: SCSIAdapter
        • name: Intel(R) Chipset SATA/PCIe RST Premium Controller
        • manufacturer: Intel Corporation
        • classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel Corporation
        • driverDate: 2019-07-22
        • driverVersion: 17.5.3.1026
        • driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0000
      • 124:
        • classID: System
        • name: Intel(R) PCI Express Root Port #9 - 9DB0
        • manufacturer: INTEL
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: INTEL
        • driverDate: 2019-01-09
        • driverVersion: 10.1.15.6
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0032
      • 125:
        • classID: HIDClass
        • name: I2C HID Device
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0022
      • 126:
        • classID: System
        • name: Intel(R) Integrated Sensor Solution
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 2019-05-13
        • driverVersion: 3.1.0.3923
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0027
      • 127:
        • classID: HIDClass
        • name: HID-compliant vendor-defined device
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0027
      • 128:
        • classID: Unknown
        • name: Fax
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0001
      • 129:
        • classID: Bluetooth
        • name: Microsoft Bluetooth Enumerator
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3693
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0008
      • 130:
        • classID: System
        • name: Microsoft System Management BIOS Driver
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0061
      • 131:
        • classID: Unknown
        • name: Microsoft Print to PDF
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0002
      • 132:
        • classID: HIDClass
        • name: HID-compliant consumer control device
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0033
      • 133:
        • classID: HIDClass
        • name: I2C HID Device
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0023
      • 134:
        • classID: System
        • name: Plug and Play Software Device Enumerator
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2019-12-05
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0004
      • 135:
        • classID: Unknown
        • name: OneNote for Windows 10
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0004
      • 136:
        • classID: HIDClass
        • name: HID-compliant system controller
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0010
      • 137:
        • classID: System
        • name: Remote Desktop Device Redirector Bus
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0005
      • 138:
        • classID: Net
        • name: Qualcomm QCA9377 802.11ac Wireless Adapter
        • manufacturer: Qualcomm Communications Inc.
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Qualcomm Communications Inc.
        • driverDate: 2021-05-18
        • driverVersion: 12.0.0.1118
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0001
      • 139:
        • classID: HIDClass
        • name: HID-compliant wireless radio controls
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0012
      • 140:
        • classID: Net
        • name: WAN Miniport (IPv6)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0011
      • 141:
        • classID: Bluetooth
        • name: Bluetooth Device (RFCOMM Protocol TDI)
        • manufacturer: Microsoft
        • classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0007
      • 142:
        • classID: HIDClass
        • name: HID-compliant consumer control device
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0017
      • 143:
        • classID: Net
        • name: Bluetooth Device (Personal Area Network) #3
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0017
      • 144:
        • classID: HIDClass
        • name: HID-compliant consumer control device
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0009
      • 145:
        • classID: HIDClass
        • name: GPIO Laptop or Slate Indicator Driver
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0002
      • 146:
        • classID: HIDClass
        • name: HID-compliant device
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.3636
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0029
      • 147:
        • classID: System
        • name: Detection Verification
        • manufacturer: Intel(R) Corporation
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel(R) Corporation
        • driverDate: 2019-12-04
        • driverVersion: 1.0.1236.0
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0058
      • 148:
        • classID: System
        • name: Intel(R) Serial IO GPIO Host Controller - INT34BB
        • manufacturer: Intel Corporation
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel Corporation
        • driverDate: 2020-05-11
        • driverVersion: 30.100.2020.7
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0042
      • 149:
        • classID: HIDClass
        • name: HID-compliant consumer control device
        • manufacturer: Microsoft
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0020
      • 150:
        • classID: Unknown
        • name: HID Sensor Collection V2
        • manufacturer: Microsoft
        • classGUID: {5175D334-C371-4806-B3BA-71FD53C9258D}
        • driverProvider: Microsoft
        • driverDate: 2009-04-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {5175d334-c371-4806-b3ba-71fd53c9258d}\0004
      • 151:
        • classID: Keyboard
        • name: HID Keyboard Device
        • manufacturer: (Standard keyboards)
        • classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0002
      • 152:
        • classID: Net
        • name: WAN Miniport (L2TP)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 2006-06-20
        • driverVersion: 10.0.19041.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0007
1 answer
Vera Smith
Pro answer
Added an answer Dec 28, 2023 at 02:49 PM
Translate

Dear Michael,

Thank you for posting your question on our forum.

In order to resolve the issue, please try the following:

1. Disable the Sticky Keys function: go to Settings (Windows + I) => Ease of Access => Keyboard, switch Sticky Keys toggle to Off.

2. Update or reinstall the keyboard driver: press Windows + X => Device Manager => locate the Shift key under Keyboards => right-click the name of the device and select Update driver or Remove device (upon restarting, the system will automatically install the driver).

3. Check the Shift key for physical damage.

4. Check your system for viruses.

To fix the folders issue, please try editing the registry:

1. Back up the registry:

- press Windows + R, type regedit and press Enter

- go Computer => File => Export

- select where the backup should be stored and press Save

2. Follow the path: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced

3. Locate the registry entry named MultipleInvokePromptMinimum and double click it.

4. If such entry doesn’t exist, create it:

- right-click an empty space on the right panel

- select New => Value DWORD (32-bit)

- enter MultipleInvokePromptMinimum as the name of the new registry entry

- change value to 16, click OK

- close Registry Editor, restart your PC and check if the issue is fixed.

Should you have any other questions or need further assistance, please do not hesitate to contact us.

Vera Smith
Pro answer
Added an answer Dec 28, 2023 at 02:49 PM
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Dear Michael,

Thank you for posting your question on our forum.

In order to resolve the issue, please try the following:

1. Disable the Sticky Keys function: go to Settings (Windows + I) => Ease of Access => Keyboard, switch Sticky Keys toggle to Off.

2. Update or reinstall the keyboard driver: press Windows + X => Device Manager => locate the Shift key under Keyboards => right-click the name of the device and select Update driver or Remove device (upon restarting, the system will automatically install the driver).

3. Check the Shift key for physical damage.

4. Check your system for viruses.

To fix the folders issue, please try editing the registry:

1. Back up the registry:

- press Windows + R, type regedit and press Enter

- go Computer => File => Export

- select where the backup should be stored and press Save

2. Follow the path: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced

3. Locate the registry entry named MultipleInvokePromptMinimum and double click it.

4. If such entry doesn’t exist, create it:

- right-click an empty space on the right panel

- select New => Value DWORD (32-bit)

- enter MultipleInvokePromptMinimum as the name of the new registry entry

- change value to 16, click OK

- close Registry Editor, restart your PC and check if the issue is fixed.

Should you have any other questions or need further assistance, please do not hesitate to contact us.