Ken Sutherland
Asked Apr 07, 2020 at 04:37 PM

Does not open on click, File Open required.

MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open

expand...
  • browser: LaunchWinApp.exe
  • oS: Windows 10 x64 Professional Edition (build: 18362)
  • winPath: C:\WINDOWS\
  • userDir: C:\Users\Ken\AppData\Roaming\
  • freeRam: 6336835584
  • locale: eng
  • programDir: C:\Program Files (x86)\Auslogics\BoostSpeed\
  • disks:
    • 0:
      • n: C:\
      • freeSize: 474869764096
    • 1:
      • n: D:\
      • freeSize: 2825412608
  • monitors:
    • 0:
      • x: 0
      • y: 0
      • dX: 1366
      • dY: 768
      • pPI: 96
      • primary: 1
    • 1:
      • x: 86
      • y: -720
      • dX: 1280
      • dY: 720
      • pPI: 96
      • primary:
  • monitorDevices:
    • screenW: 1366
    • screenH: 768
    • list:
      • 0:
        • name: Generic PnP Monitor
        • type:
        • manufacturer: (Standard monitor types)
        • width: -1
        • height: -1
        • ppiX: 96
        • ppiY: 96
        • availability: Offline
  • startups:
    • list:
      • 0:
        • name: OneDriveSetup
        • command: C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
        • location: HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: NT AUTHORITY\LOCAL SERVICE
      • 1:
        • name: OneDriveSetup
        • command: C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
        • location: HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: NT AUTHORITY\NETWORK SERVICE
      • 2:
        • name: OneDrive for Business
        • command: OneDrive for Business.lnk
        • location: Startup
        • user: KEN-LAPTOP\Ken
      • 3:
        • name: OneDrive
        • command: "C:\Users\Ken\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
        • location: HKU\S-1-5-21-201567565-4221054053-1732444295-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: KEN-LAPTOP\Ken
      • 4:
        • name: BingSvc
        • command: C:\Users\Ken\AppData\Local\Microsoft\BingSvc\BingSvc.exe
        • location: HKU\S-1-5-21-201567565-4221054053-1732444295-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: KEN-LAPTOP\Ken
      • 5:
        • name: com.squirrel.Teams.Teams
        • command: C:\Users\Ken\AppData\Local\Microsoft\Teams\Update.exe --processStart "Teams.exe" --process-start-args "--system-initiated"
        • location: HKU\S-1-5-21-201567565-4221054053-1732444295-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: KEN-LAPTOP\Ken
      • 6:
        • name: McAfee Security Scan Plus
        • command: C:\PROGRA~1\MCAFEE~1\311~1.171\SSSCHE~1.EXE
        • location: Common Startup
        • user: Public
      • 7:
        • name: Service Manager
        • command: C:\PROGRA~2\MICROS~3\80\Tools\Binn\sqlmangr.exe /n
        • location: Common Startup
        • user: Public
      • 8:
        • name: SecurityHealth
        • command: %windir%\system32\SecurityHealthSystray.exe
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 9:
        • name: CorelCreatorClient
        • command: C:\Program Files (x86)\Corel\Corel PDF Fusion\CorelCreatorClient.exe
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 10:
        • name: SynTPEnh
        • command: %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
        • location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
        • user: Public
      • 11:
        • name: USB3MON
        • command: "C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
        • location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
        • user: Public
  • cpus:
    • list:
      • 0:
        • codeName:
        • descr: Intel64 Family 6 Model 58 Stepping 9
        • frequency: 1895
        • coresCount: 2
  • startMenu:
    • list:
      • 0:
        • name: Default:Start Menu
        • groupName: Start Menu
        • user: Default
      • 1:
        • name: Default:Start Menu\Programs
        • groupName: Start Menu\Programs
        • user: Default
      • 2:
        • name: Default:Start Menu\Programs\Accessibility
        • groupName: Start Menu\Programs\Accessibility
        • user: Default
      • 3:
        • name: Default:Start Menu\Programs\Accessories
        • groupName: Start Menu\Programs\Accessories
        • user: Default
      • 4:
        • name: Default:Start Menu\Programs\Accessories\Accessibility
        • groupName: Start Menu\Programs\Accessories\Accessibility
        • user: Default
      • 5:
        • name: Default:Start Menu\Programs\Accessories\System Tools
        • groupName: Start Menu\Programs\Accessories\System Tools
        • user: Default
      • 6:
        • name: Default:Start Menu\Programs\CyberLink Blu-ray Disc Suite
        • groupName: Start Menu\Programs\CyberLink Blu-ray Disc Suite
        • user: Default
      • 7:
        • name: Default:Start Menu\Programs\CyberLink Blu-ray Disc Suite\PowerDirector
        • groupName: Start Menu\Programs\CyberLink Blu-ray Disc Suite\PowerDirector
        • user: Default
      • 8:
        • name: Default:Start Menu\Programs\Maintenance
        • groupName: Start Menu\Programs\Maintenance
        • user: Default
      • 9:
        • name: Default:Start Menu\Programs\Startup
        • groupName: Start Menu\Programs\Startup
        • user: Default
      • 10:
        • name: Default:Start Menu\Programs\System Tools
        • groupName: Start Menu\Programs\System Tools
        • user: Default
      • 11:
        • name: Default:Start Menu\Programs\Windows PowerShell
        • groupName: Start Menu\Programs\Windows PowerShell
        • user: Default
      • 12:
        • name: Public:Start Menu
        • groupName: Start Menu
        • user: Public
      • 13:
        • name: Public:Start Menu\Programs
        • groupName: Start Menu\Programs
        • user: Public
      • 14:
        • name: Public:Start Menu\Programs\Accessibility
        • groupName: Start Menu\Programs\Accessibility
        • user: Public
      • 15:
        • name: Public:Start Menu\Programs\Accessories
        • groupName: Start Menu\Programs\Accessories
        • user: Public
      • 16:
        • name: Public:Start Menu\Programs\Accessories\Accessibility
        • groupName: Start Menu\Programs\Accessories\Accessibility
        • user: Public
      • 17:
        • name: Public:Start Menu\Programs\Accessories\System Tools
        • groupName: Start Menu\Programs\Accessories\System Tools
        • user: Public
      • 18:
        • name: Public:Start Menu\Programs\Accessories\Tablet PC
        • groupName: Start Menu\Programs\Accessories\Tablet PC
        • user: Public
      • 19:
        • name: Public:Start Menu\Programs\Accessories\Windows PowerShell
        • groupName: Start Menu\Programs\Accessories\Windows PowerShell
        • user: Public
      • 20:
        • name: Public:Start Menu\Programs\Administrative Tools
        • groupName: Start Menu\Programs\Administrative Tools
        • user: Public
      • 21:
        • name: Public:Start Menu\Programs\Auslogics
        • groupName: Start Menu\Programs\Auslogics
        • user: Public
      • 22:
        • name: Public:Start Menu\Programs\Auslogics\BoostSpeed
        • groupName: Start Menu\Programs\Auslogics\BoostSpeed
        • user: Public
      • 23:
        • name: Public:Start Menu\Programs\BlueStacks
        • groupName: Start Menu\Programs\BlueStacks
        • user: Public
      • 24:
        • name: Public:Start Menu\Programs\Corel PDF Fusion
        • groupName: Start Menu\Programs\Corel PDF Fusion
        • user: Public
      • 25:
        • name: Public:Start Menu\Programs\CutePDF
        • groupName: Start Menu\Programs\CutePDF
        • user: Public
      • 26:
        • name: Public:Start Menu\Programs\CutePDF\PDF Writer
        • groupName: Start Menu\Programs\CutePDF\PDF Writer
        • user: Public
      • 27:
        • name: Public:Start Menu\Programs\CyberLink Advisor
        • groupName: Start Menu\Programs\CyberLink Advisor
        • user: Public
      • 28:
        • name: Public:Start Menu\Programs\CyberLink Blu-ray Disc Suite
        • groupName: Start Menu\Programs\CyberLink Blu-ray Disc Suite
        • user: Public
      • 29:
        • name: Public:Start Menu\Programs\CyberLink Blu-ray Disc Suite\LabelPrint
        • groupName: Start Menu\Programs\CyberLink Blu-ray Disc Suite\LabelPrint
        • user: Public
      • 30:
        • name: Public:Start Menu\Programs\CyberLink Blu-ray Disc Suite\Power2Go
        • groupName: Start Menu\Programs\CyberLink Blu-ray Disc Suite\Power2Go
        • user: Public
      • 31:
        • name: Public:Start Menu\Programs\CyberLink Blu-ray Disc Suite\PowerBackup
        • groupName: Start Menu\Programs\CyberLink Blu-ray Disc Suite\PowerBackup
        • user: Public
      • 32:
        • name: Public:Start Menu\Programs\CyberLink Blu-ray Disc Suite\PowerDVD 10
        • groupName: Start Menu\Programs\CyberLink Blu-ray Disc Suite\PowerDVD 10
        • user: Public
      • 33:
        • name: Public:Start Menu\Programs\CyberLink Blu-ray Disc Suite\PowerProducer
        • groupName: Start Menu\Programs\CyberLink Blu-ray Disc Suite\PowerProducer
        • user: Public
      • 34:
        • name: Public:Start Menu\Programs\Encore
        • groupName: Start Menu\Programs\Encore
        • user: Public
      • 35:
        • name: Public:Start Menu\Programs\Encore\Hoyle
        • groupName: Start Menu\Programs\Encore\Hoyle
        • user: Public
      • 36:
        • name: Public:Start Menu\Programs\Encore\Hoyle\Hoyle Puzzle and Board Games 2012
        • groupName: Start Menu\Programs\Encore\Hoyle\Hoyle Puzzle and Board Games 2012
        • user: Public
      • 37:
        • name: Public:Start Menu\Programs\Encore\King of Cheap Games
        • groupName: Start Menu\Programs\Encore\King of Cheap Games
        • user: Public
      • 38:
        • name: Public:Start Menu\Programs\Games
        • groupName: Start Menu\Programs\Games
        • user: Public
      • 39:
        • name: Public:Start Menu\Programs\Garmin
        • groupName: Start Menu\Programs\Garmin
        • user: Public
      • 40:
        • name: Public:Start Menu\Programs\HP
        • groupName: Start Menu\Programs\HP
        • user: Public
      • 41:
        • name: Public:Start Menu\Programs\HP\HP Photosmart 5520 series
        • groupName: Start Menu\Programs\HP\HP Photosmart 5520 series
        • user: Public
      • 42:
        • name: Public:Start Menu\Programs\Maintenance
        • groupName: Start Menu\Programs\Maintenance
        • user: Public
      • 43:
        • name: Public:Start Menu\Programs\McAfee Security Scan Plus
        • groupName: Start Menu\Programs\McAfee Security Scan Plus
        • user: Public
      • 44:
        • name: Public:Start Menu\Programs\Microsoft Mouse and Keyboard Center
        • groupName: Start Menu\Programs\Microsoft Mouse and Keyboard Center
        • user: Public
      • 45:
        • name: Public:Start Menu\Programs\Microsoft Office 2013
        • groupName: Start Menu\Programs\Microsoft Office 2013
        • user: Public
      • 46:
        • name: Public:Start Menu\Programs\Microsoft Office 2013\Office 2013 Tools
        • groupName: Start Menu\Programs\Microsoft Office 2013\Office 2013 Tools
        • user: Public
      • 47:
        • name: Public:Start Menu\Programs\Microsoft Office Tools
        • groupName: Start Menu\Programs\Microsoft Office Tools
        • user: Public
      • 48:
        • name: Public:Start Menu\Programs\Microsoft Silverlight
        • groupName: Start Menu\Programs\Microsoft Silverlight
        • user: Public
      • 49:
        • name: Public:Start Menu\Programs\PlayMemories Home
        • groupName: Start Menu\Programs\PlayMemories Home
        • user: Public
      • 50:
        • name: Public:Start Menu\Programs\PressReader
        • groupName: Start Menu\Programs\PressReader
        • user: Public
      • 51:
        • name: Public:Start Menu\Programs\Primavera
        • groupName: Start Menu\Programs\Primavera
        • user: Public
      • 52:
        • name: Public:Start Menu\Programs\Primavera\Help and Utilities
        • groupName: Start Menu\Programs\Primavera\Help and Utilities
        • user: Public
      • 53:
        • name: Public:Start Menu\Programs\RapidTyping 5
        • groupName: Start Menu\Programs\RapidTyping 5
        • user: Public
      • 54:
        • name: Public:Start Menu\Programs\Skype
        • groupName: Start Menu\Programs\Skype
        • user: Public
      • 55:
        • name: Public:Start Menu\Programs\Sony
        • groupName: Start Menu\Programs\Sony
        • user: Public
      • 56:
        • name: Public:Start Menu\Programs\Sony\Sony PC Companion
        • groupName: Start Menu\Programs\Sony\Sony PC Companion
        • user: Public
      • 57:
        • name: Public:Start Menu\Programs\StartUp
        • groupName: Start Menu\Programs\StartUp
        • user: Public
      • 58:
        • name: Public:Start Menu\Programs\System Tools
        • groupName: Start Menu\Programs\System Tools
        • user: Public
      • 59:
        • name: Public:Start Menu\Programs\TechSmith
        • groupName: Start Menu\Programs\TechSmith
        • user: Public
      • 60:
        • name: Public:Start Menu\Programs\TomTom
        • groupName: Start Menu\Programs\TomTom
        • user: Public
      • 61:
        • name: Public:Start Menu\Programs\Western Digital
        • groupName: Start Menu\Programs\Western Digital
        • user: Public
      • 62:
        • name: Public:Start Menu\Programs\Western Digital\WD Apps
        • groupName: Start Menu\Programs\Western Digital\WD Apps
        • user: Public
      • 63:
        • name: Public:Start Menu\Programs\Western Digital\WD SmartWare
        • groupName: Start Menu\Programs\Western Digital\WD SmartWare
        • user: Public
      • 64:
        • name: Public:Start Menu\Programs\WinZip
        • groupName: Start Menu\Programs\WinZip
        • user: Public
      • 65:
        • name: KEN-LAPTOP\Ken:Start Menu
        • groupName: Start Menu
        • user: KEN-LAPTOP\Ken
      • 66:
        • name: KEN-LAPTOP\Ken:Start Menu\Programs
        • groupName: Start Menu\Programs
        • user: KEN-LAPTOP\Ken
      • 67:
        • name: KEN-LAPTOP\Ken:Start Menu\Programs\Accessibility
        • groupName: Start Menu\Programs\Accessibility
        • user: KEN-LAPTOP\Ken
      • 68:
        • name: KEN-LAPTOP\Ken:Start Menu\Programs\Accessories
        • groupName: Start Menu\Programs\Accessories
        • user: KEN-LAPTOP\Ken
      • 69:
        • name: KEN-LAPTOP\Ken:Start Menu\Programs\Accessories\Accessibility
        • groupName: Start Menu\Programs\Accessories\Accessibility
        • user: KEN-LAPTOP\Ken
      • 70:
        • name: KEN-LAPTOP\Ken:Start Menu\Programs\Accessories\System Tools
        • groupName: Start Menu\Programs\Accessories\System Tools
        • user: KEN-LAPTOP\Ken
      • 71:
        • name: KEN-LAPTOP\Ken:Start Menu\Programs\Administrative Tools
        • groupName: Start Menu\Programs\Administrative Tools
        • user: KEN-LAPTOP\Ken
      • 72:
        • name: KEN-LAPTOP\Ken:Start Menu\Programs\Amazon
        • groupName: Start Menu\Programs\Amazon
        • user: KEN-LAPTOP\Ken
      • 73:
        • name: KEN-LAPTOP\Ken:Start Menu\Programs\Amazon\Amazon Kindle
        • groupName: Start Menu\Programs\Amazon\Amazon Kindle
        • user: KEN-LAPTOP\Ken
      • 74:
        • name: KEN-LAPTOP\Ken:Start Menu\Programs\Amazon\Amazon MP3 Downloader
        • groupName: Start Menu\Programs\Amazon\Amazon MP3 Downloader
        • user: KEN-LAPTOP\Ken
      • 75:
        • name: KEN-LAPTOP\Ken:Start Menu\Programs\Amazon Music
        • groupName: Start Menu\Programs\Amazon Music
        • user: KEN-LAPTOP\Ken
      • 76:
        • name: KEN-LAPTOP\Ken:Start Menu\Programs\Citrix
        • groupName: Start Menu\Programs\Citrix
        • user: KEN-LAPTOP\Ken
      • 77:
        • name: KEN-LAPTOP\Ken:Start Menu\Programs\CyberLink Blu-ray Disc Suite
        • groupName: Start Menu\Programs\CyberLink Blu-ray Disc Suite
        • user: KEN-LAPTOP\Ken
      • 78:
        • name: KEN-LAPTOP\Ken:Start Menu\Programs\CyberLink Blu-ray Disc Suite\PowerDirector
        • groupName: Start Menu\Programs\CyberLink Blu-ray Disc Suite\PowerDirector
        • user: KEN-LAPTOP\Ken
      • 79:
        • name: KEN-LAPTOP\Ken:Start Menu\Programs\Maintenance
        • groupName: Start Menu\Programs\Maintenance
        • user: KEN-LAPTOP\Ken
      • 80:
        • name: KEN-LAPTOP\Ken:Start Menu\Programs\Microsoft Corporation
        • groupName: Start Menu\Programs\Microsoft Corporation
        • user: KEN-LAPTOP\Ken
      • 81:
        • name: KEN-LAPTOP\Ken:Start Menu\Programs\Startup
        • groupName: Start Menu\Programs\Startup
        • user: KEN-LAPTOP\Ken
      • 82:
        • name: KEN-LAPTOP\Ken:Start Menu\Programs\System Tools
        • groupName: Start Menu\Programs\System Tools
        • user: KEN-LAPTOP\Ken
      • 83:
        • name: KEN-LAPTOP\Ken:Start Menu\Programs\Windows PowerShell
        • groupName: Start Menu\Programs\Windows PowerShell
        • user: KEN-LAPTOP\Ken
  • devices:
    • list:
      • 0:
        • classID: Unknown
        • name: HP Truevision HD
        • manufacturer: Microsoft
        • classGUID: {CA3E7AB9-B4C3-4AE6-8251-579EF933890F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.693
        • driverGUID: {ca3e7ab9-b4c3-4ae6-8251-579ef933890f}\0000
      • 1:
        • classID: System
        • name: System board
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.267
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0011
      • 2:
        • classID: System
        • name: Motherboard resources
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.267
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0022
      • 3:
        • classID: System
        • name: Motherboard resources
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.267
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0029
      • 4:
        • classID: System
        • name: Microsoft ACPI-Compliant Embedded Controller
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.267
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0023
      • 5:
        • classID: Battery
        • name: Microsoft ACPI-Compliant Control Method Battery
        • manufacturer: Microsoft
        • classGUID: {72631E54-78A4-11D0-BCF7-00AA00B7B32A}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}\0001
      • 6:
        • classID: Monitor
        • name: Generic PnP Monitor
        • manufacturer: (Standard monitor types)
        • classGUID: {4D36E96E-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.693
        • driverGUID: {4d36e96e-e325-11ce-bfc1-08002be10318}\0001
      • 7:
        • classID: Unknown
        • name: Root Print Queue
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0000
      • 8:
        • classID: System
        • name: Volume Manager
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.628
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0033
      • 9:
        • classID: USB
        • name: Generic USB Hub
        • manufacturer: (Generic USB Hub)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.693
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0006
      • 10:
        • classID: Unknown
        • name: OneNote
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0001
      • 11:
        • classID: System
        • name: HP Mobile Data Protection Sensor
        • manufacturer: Hewlett-Packard
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Hewlett-Packard Development Company, L.P.
        • driverDate: 12/05/2011
        • driverVersion: 4.2.2.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0039
      • 12:
        • classID: System
        • name: High Definition Audio Controller
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 20/02/2020
        • driverVersion: 10.0.18362.693
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0016
      • 13:
        • classID: Display
        • name: Intel(R) HD Graphics 4000
        • manufacturer: Intel Corporation
        • classGUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel Corporation
        • driverDate: 21/12/2015
        • driverVersion: 10.18.10.4358
        • driverGUID: {4d36e968-e325-11ce-bfc1-08002be10318}\0001
      • 14:
        • classID: Net
        • name: WAN Miniport (PPPOE)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0009
      • 15:
        • classID: System
        • name: Microsoft Basic Display Driver
        • manufacturer: (Standard display types)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.329
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0034
      • 16:
        • classID: System
        • name: Direct memory access controller
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.267
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0024
      • 17:
        • classID: USB
        • name: Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
        • manufacturer: Generic USB xHCI Host Controller
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 20/02/2020
        • driverVersion: 10.0.18362.693
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0000
      • 18:
        • classID: Unknown
        • name: Send To OneNote 2016
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0010
      • 19:
        • classID: System
        • name: ACPI Thermal Zone
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.267
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0012
      • 20:
        • classID: System
        • name: System CMOS/real time clock
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.267
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0030
      • 21:
        • classID: Unknown
        • name: Microsoft RRAS Root Enumerator
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0002
      • 22:
        • classID: System
        • name: Microsoft Windows Management Interface for ACPI
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0010
      • 23:
        • classID: Unknown
        • name: Microsoft Print to PDF
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0002
      • 24:
        • classID: Net
        • name: WAN Miniport (PPTP)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0008
      • 25:
        • classID: Net
        • name: Microsoft Wi-Fi Direct Virtual Adapter
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0003
      • 26:
        • classID: Net
        • name: Microsoft Wi-Fi Direct Virtual Adapter #2
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0004
      • 27:
        • classID: System
        • name: Intel(R) Management Engine Interface
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 07/07/2015
        • driverVersion: 11.0.0.1157
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0038
      • 28:
        • classID: Volume
        • name: Volume
        • manufacturer: Microsoft
        • classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0005
      • 29:
        • classID: System
        • name: Microsoft Hyper-V Virtualization Infrastructure Driver
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.476
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0000
      • 30:
        • classID: System
        • name: High precision event timer
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.267
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0026
      • 31:
        • classID: SCSIAdapter
        • name: Intel Chipset SATA RAID Controller
        • manufacturer: Intel Corporation
        • classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel Corporation
        • driverDate: 07/02/2018
        • driverVersion: 15.44.0.1010
        • driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0000
      • 32:
        • classID: Net
        • name: WAN Miniport (IKEv2)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0006
      • 33:
        • classID: System
        • name: Composite Bus Enumerator
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.329
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0001
      • 34:
        • classID: System
        • name: Microsoft Virtual Drive Enumerator
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0032
      • 35:
        • classID: DiskDrive
        • name: WDC WD7500BPVT-60HXZT3
        • manufacturer: (Standard disk drives)
        • classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0000
      • 36:
        • classID: Image
        • name: HP Photosmart 5520 series (NET)
        • manufacturer: Hewlett-Packard
        • classGUID: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
        • driverProvider: Hewlett-Packard
        • driverDate: 19/07/2011
        • driverVersion: 26.0.0.0
        • driverGUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}\0000
      • 37:
        • classID: Battery
        • name: Microsoft AC Adapter
        • manufacturer: Microsoft
        • classGUID: {72631E54-78A4-11D0-BCF7-00AA00B7B32A}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}\0000
      • 38:
        • classID: SCSIAdapter
        • name: Microsoft Storage Spaces Controller
        • manufacturer: Microsoft
        • classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.449
        • driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0001
      • 39:
        • classID: System
        • name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
        • manufacturer: INTEL
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: INTEL
        • driverDate: 03/10/2016
        • driverVersion: 10.1.1.38
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0017
      • 40:
        • classID: USB
        • name: USB Root Hub
        • manufacturer: (Standard USB Host Controller)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0004
      • 41:
        • classID: Net
        • name: Microsoft Kernel Debug Network Adapter
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0000
      • 42:
        • classID: VolumeSnapshot
        • name: Generic volume shadow copy
        • manufacturer: Microsoft
        • classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0000
      • 43:
        • classID: VolumeSnapshot
        • name: Generic volume shadow copy
        • manufacturer: Microsoft
        • classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0001
      • 44:
        • classID: VolumeSnapshot
        • name: Generic volume shadow copy
        • manufacturer: Microsoft
        • classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0002
      • 45:
        • classID: MEDIA
        • name: Intel(R) Display Audio
        • manufacturer: Intel(R) Corporation
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel(R) Corporation
        • driverDate: 09/09/2014
        • driverVersion: 6.16.0.3154
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0001
      • 46:
        • classID: Unknown
        • name: Speakers (High Definition Audio Device)
        • manufacturer: Microsoft
        • classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
        • driverProvider: Microsoft
        • driverDate: 18/03/2019
        • driverVersion: 10.0.18362.1
        • driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0000
      • 47:
        • classID: System
        • name: ACPI Lid
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.267
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0007
      • 48:
        • classID: MEDIA
        • name: High Definition Audio Device
        • manufacturer: Microsoft
        • classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 04/09/2019
        • driverVersion: 10.0.18362.356
        • driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0000
      • 49:
        • classID: System
        • name: Synaptics SMBus Driver
        • manufacturer: Synaptics
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Synaptics
        • driverDate: 24/08/2015
        • driverVersion: 19.0.12.98
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0021
      • 50:
        • classID: HIDClass
        • name: HID-compliant wireless radio controls
        • manufacturer: (Standard system devices)
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.175
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0001
      • 51:
        • classID: Unknown
        • name: Fax
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0008
      • 52:
        • classID: Unknown
        • name: Wireless Network Connection
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0004
      • 53:
        • classID: Keyboard
        • name: Standard PS/2 Keyboard
        • manufacturer: (Standard keyboards)
        • classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0000
      • 54:
        • classID: Unknown
        • name: CutePDF Writer
        • manufacturer:
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0006
      • 55:
        • classID: System
        • name: UMBus Root Bus Enumerator
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.329
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0002
      • 56:
        • classID: System
        • name: Xeon(R) processor E3 - 1200 v2/3rd Gen Core processor DRAM Controller - 0154
        • manufacturer: INTEL
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: INTEL
        • driverDate: 03/10/2016
        • driverVersion: 10.1.1.38
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0015
      • 57:
        • classID: System
        • name: Charge Arbitration Driver
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0037
      • 58:
        • classID: Unknown
        • name: Microsoft Radio Device Enumeration Bus
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0003
      • 59:
        • classID: Unknown
        • name: Send To OneNote 2013
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0004
      • 60:
        • classID: Unknown
        • name: Microsoft Device Association Root Enumerator
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0001
      • 61:
        • classID: Computer
        • name: ACPI x64-based PC
        • manufacturer: (Standard computers)
        • classGUID: {4D36E966-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {4d36e966-e325-11ce-bfc1-08002be10318}\0000
      • 62:
        • classID: USB
        • name: USB Root Hub
        • manufacturer: (Standard USB Host Controller)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0003
      • 63:
        • classID: Net
        • name: WAN Miniport (Network Monitor)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0012
      • 64:
        • classID: Net
        • name: WAN Miniport (IP)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0010
      • 65:
        • classID: DiskDrive
        • name: SAMSUNG MZMPC032HBCD-000H1
        • manufacturer: (Standard disk drives)
        • classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0001
      • 66:
        • classID: System
        • name: PCI bus
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel
        • driverDate: 27/03/2012
        • driverVersion: 1.0.4.225
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0009
      • 67:
        • classID: System
        • name: Programmable interrupt controller
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.267
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0027
      • 68:
        • classID: Volume
        • name: Volume
        • manufacturer: Microsoft
        • classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0000
      • 69:
        • classID: Unknown
        • name: Microsoft XPS Document Writer
        • manufacturer: Microsoft
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0003
      • 70:
        • classID: Volume
        • name: Volume
        • manufacturer: Microsoft
        • classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0004
      • 71:
        • classID: System
        • name: ACPI Power Button
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.267
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0008
      • 72:
        • classID: System
        • name: Microsoft ACPI-Compliant System
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.329
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0006
      • 73:
        • classID: System
        • name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 2 - 1E12
        • manufacturer: INTEL
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: INTEL
        • driverDate: 03/10/2016
        • driverVersion: 10.1.1.38
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0018
      • 74:
        • classID: System
        • name: Microsoft Basic Render Driver
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.329
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0035
      • 75:
        • classID: Net
        • name: WAN Miniport (SSTP)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0005
      • 76:
        • classID: Volume
        • name: Volume
        • manufacturer: Microsoft
        • classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0003
      • 77:
        • classID: HIDClass
        • name: HP Wireless Button Driver
        • manufacturer: HP
        • classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
        • driverProvider: HP
        • driverDate: 10/05/2018
        • driverVersion: 2.1.4.1
        • driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0000
      • 78:
        • classID: Mouse
        • name: Synaptics PS/2 Port TouchPad
        • manufacturer: Synaptics
        • classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Synaptics
        • driverDate: 24/08/2015
        • driverVersion: 19.0.12.98
        • driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0000
      • 79:
        • classID: System
        • name: ACPI Fixed Feature Button
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.267
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0014
      • 80:
        • classID: Processor
        • name: Intel(R) Core(TM) i3-3227U CPU @ 1.90GHz
        • manufacturer: Intel
        • classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
        • driverProvider: Microsoft
        • driverDate: 21/04/2009
        • driverVersion: 10.0.18362.693
        • driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0000
      • 81:
        • classID: Processor
        • name: Intel(R) Core(TM) i3-3227U CPU @ 1.90GHz
        • manufacturer: Intel
        • classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
        • driverProvider: Microsoft
        • driverDate: 21/04/2009
        • driverVersion: 10.0.18362.693
        • driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0001
      • 82:
        • classID: Processor
        • name: Intel(R) Core(TM) i3-3227U CPU @ 1.90GHz
        • manufacturer: Intel
        • classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
        • driverProvider: Microsoft
        • driverDate: 21/04/2009
        • driverVersion: 10.0.18362.693
        • driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0002
      • 83:
        • classID: Processor
        • name: Intel(R) Core(TM) i3-3227U CPU @ 1.90GHz
        • manufacturer: Intel
        • classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
        • driverProvider: Microsoft
        • driverDate: 21/04/2009
        • driverVersion: 10.0.18362.693
        • driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0003
      • 84:
        • classID: Volume
        • name: Volume
        • manufacturer: Microsoft
        • classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0002
      • 85:
        • classID: Volume
        • name: Volume
        • manufacturer: Microsoft
        • classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0001
      • 86:
        • classID: USB
        • name: USB Composite Device
        • manufacturer: (Standard USB Host Controller)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.693
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0008
      • 87:
        • classID: USB
        • name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
        • manufacturer: Intel
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Intel
        • driverDate: 10/09/2012
        • driverVersion: 9.3.0.1024
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0001
      • 88:
        • classID: System
        • name: Numeric data processor
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.267
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0028
      • 89:
        • classID: Net
        • name: Realtek PCIe FE Family Controller
        • manufacturer: Realtek
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Realtek
        • driverDate: 10/04/2013
        • driverVersion: 7.72.410.2013
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0001
      • 90:
        • classID: Unknown
        • name: Microsoft GS Wavetable Synth
        • manufacturer: Microsoft
        • classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0000
      • 91:
        • classID: System
        • name: Intel(R) HM77 Express Chipset LPC Controller - 1E57
        • manufacturer: INTEL
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: INTEL
        • driverDate: 03/10/2016
        • driverVersion: 10.1.1.38
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0020
      • 92:
        • classID: Net
        • name: Atheros AR9485 802.11b/g/n WiFi Adapter
        • manufacturer: Qualcomm Atheros Communications Inc.
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 26/03/2016
        • driverVersion: 3.0.2.201
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0002
      • 93:
        • classID: System
        • name: NDIS Virtual Network Adapter Enumerator
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0003
      • 94:
        • classID: Unknown
        • name: LG TV (Intel(R) Display Audio)
        • manufacturer: Microsoft
        • classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
        • driverProvider: Microsoft
        • driverDate: 18/03/2019
        • driverVersion: 10.0.18362.1
        • driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0013
      • 95:
        • classID: System
        • name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 3 - 1E14
        • manufacturer: INTEL
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: INTEL
        • driverDate: 03/10/2016
        • driverVersion: 10.1.1.38
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0019
      • 96:
        • classID: System
        • name: System timer
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.267
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0031
      • 97:
        • classID: USB
        • name: Generic USB Hub
        • manufacturer: (Generic USB Hub)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.693
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0007
      • 98:
        • classID: System
        • name: Legacy device
        • manufacturer: Intel
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.267
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0025
      • 99:
        • classID: USB
        • name: USB Root Hub (USB 3.0)
        • manufacturer: (Standard USB HUBs)
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Microsoft
        • driverDate: 18/03/2019
        • driverVersion: 10.0.18362.1
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0005
      • 100:
        • classID: USB
        • name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
        • manufacturer: Intel
        • classGUID: {36FC9E60-C465-11CF-8056-444553540000}
        • driverProvider: Intel
        • driverDate: 10/09/2012
        • driverVersion: 9.3.0.1024
        • driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0002
      • 101:
        • classID: System
        • name: Microsoft System Management BIOS Driver
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0036
      • 102:
        • classID: System
        • name: Motherboard resources
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.267
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0013
      • 103:
        • classID: Unknown
        • name: Corel PDF Creator
        • manufacturer: Corel
        • classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0009
      • 104:
        • classID: Unknown
        • name: Microphone (High Definition Audio Device)
        • manufacturer: Microsoft
        • classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
        • driverProvider: Microsoft
        • driverDate: 18/03/2019
        • driverVersion: 10.0.18362.1
        • driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0001
      • 105:
        • classID: System
        • name: Plug and Play Software Device Enumerator
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 27/08/2019
        • driverVersion: 10.0.18362.329
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0004
      • 106:
        • classID: System
        • name: IWD Bus Enumerator
        • manufacturer: (Standard system devices)
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Intel Corporation
        • driverDate: 19/11/2015
        • driverVersion: 4.5.71.0
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0040
      • 107:
        • classID: Monitor
        • name: Generic PnP Monitor
        • manufacturer: (Standard monitor types)
        • classGUID: {4D36E96E-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.693
        • driverGUID: {4d36e96e-e325-11ce-bfc1-08002be10318}\0002
      • 108:
        • classID: System
        • name: Remote Desktop Device Redirector Bus
        • manufacturer: Microsoft
        • classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0005
      • 109:
        • classID: Net
        • name: WAN Miniport (IPv6)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0011
      • 110:
        • classID: Net
        • name: WAN Miniport (L2TP)
        • manufacturer: Microsoft
        • classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
        • driverProvider: Microsoft
        • driverDate: 21/06/2006
        • driverVersion: 10.0.18362.1
        • driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0007
1 answer
Anna Ward
Added an answer Apr 09, 2020 at 05:11 AM
Pro answer

Thank you for posting your question on our forum and for using our products, Ken.

According to Microsoft Support, this issue with Excel occurred after the company rolled out a security upgrade. It affected how certain types of files open in Excel. The security updates prevent users from opening files that are not compatible with the program’s Protected View feature.

To resolve the problem, please refer to the article in Auslogics blog that offers a number of solutions for the issue with malfunctioning Excel: https://www.auslogics.com/en/articles/what-if-excel-shows-blank-instead-of-opening-a-document/

If you continue to have problems, please do not hesitate to contact us.

Anna Ward
Added an answer Apr 09, 2020 at 05:11 AM
Pro answer

Thank you for posting your question on our forum and for using our products, Ken.

According to Microsoft Support, this issue with Excel occurred after the company rolled out a security upgrade. It affected how certain types of files open in Excel. The security updates prevent users from opening files that are not compatible with the program’s Protected View feature.

To resolve the problem, please refer to the article in Auslogics blog that offers a number of solutions for the issue with malfunctioning Excel: https://www.auslogics.com/en/articles/what-if-excel-shows-blank-instead-of-opening-a-document/

If you continue to have problems, please do not hesitate to contact us.