Windows 10 Disc Optimizer

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Skydiver

Asked May 20, 2020 at 02:09 PM

Device-related issues / HDD and SSD Issues

Windows 10 Disc Optimizer

I have a Samsung Portable SSD T5 (1Terabyte) connected to my Lenovo Ideapad PC Laptop (running Windows 10 64bit) via the USB 3 port.
Windows and Samsung SSD software are both up-to-date. When I run the Windows 10 Disc Optimiser it does not detect the Samsung SSD and only shows my harddrive SSD therefore I cannot optimise it using Windows 10. I have tried connecting it to the other USB ports on my PC (these are both USB 2) but the result is the same.
Do you have any idea what can be causing this and is there a solution ?
(My Samsung SSD is detected by BoostSpeed 11 in the "Optimize" section)
I have included a screenshot of the Windows 10 "Optimise Drives" window on my PC if that helps.
Many thanks for your kind attention.

browser: msedge.exe
oS: Windows 10 x64 Home Edition (build: 18363)
winPath: C:\Windows\
userDir: C:\Users\DAVID\AppData\Roaming\
freeRam: 21376172032
locale: eng
programDir: C:\Program Files (x86)\Auslogics\BoostSpeed\
disks:
- 0:
  - n: C:\
  - freeSize: 891803787264
- 1:
  - n: D:\
  - freeSize: 26635780096
- 2:
  - n: F:\
  - freeSize: 813700349952
monitors:
- 0:
  - x: 0
  - y: 0
  - dX: 1920
  - dY: 1080
  - pPI: 120
  - primary: 1
monitorDevices:
- screenW: 1920
- screenH: 1080
- list:
  - 0:
    - name: Generic PnP Monitor
    - type:
    - manufacturer: (Standard monitor types)
    - width: -1
    - height: -1
    - ppiX: 120
    - ppiY: 120
    - availability: Offline
startups:
- list:
  - 0:
    - name: OneDriveSetup
    - command: C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
    - location: HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: NT AUTHORITY\LOCAL SERVICE
  - 1:
    - name: OneDriveSetup
    - command: C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
    - location: HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: NT AUTHORITY\NETWORK SERVICE
  - 2:
    - name: CCleaner Smart Cleaning
    - command: "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
    - location: HKU\S-1-5-21-2095865910-1027937107-429606111-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: LENOVOLAPTOP\DAVID
  - 3:
    - name: SecurityHealth
    - command: %windir%\system32\SecurityHealthSystray.exe
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 4:
    - name: cAudioFilterAgent
    - command: "C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe"
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 5:
    - name: ForteConfig
    - command: "C:\Program Files\Conexant\ForteConfig\fmapp.exe"
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 6:
    - name: DAX2_APP
    - command: C:\Program Files\Dolby\Dolby DAX2\DAX2_APP\DolbyDAX2TrayIcon.exe -Hide
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 7:
    - name: SmartAudio
    - command: "C:\Program Files\CONEXANT\SAII\SACpl.exe" /t /delay:30
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 8:
    - name: Acronis Scheduler2 Service
    - command: "C:\Program Files (x86)\Common Files\Acronis\Schedule2\schedhlp.exe"
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 9:
    - name: CanonQuickMenu
    - command: C:\Program Files (x86)\Canon\Quick Menu\CNQMMAIN.EXE /logon
    - location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 10:
    - name: TrueImageMonitor.exe
    - command: C:\Program Files (x86)\Acronis\TrueImageHome\TrueImageMonitor.exe
    - location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 11:
    - name: AcronisTibMounterMonitor
    - command: C:\Program Files (x86)\Common Files\Acronis\TibMounter\tib_mounter_monitor.exe
    - location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 12:
    - name: CAMTray
    - command: "C:\Program Files (x86)\CyberLink\AppManager\CAMTray.exe" /AutoRun
    - location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 13:
    - name: Intel Driver & Support Assistant
    - command: C:\Program Files (x86)\Intel\Driver and Support Assistant\DSATray.exe
    - location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
    - user: Public
cpus:
- list:
  - 0:
    - codeName:
    - descr: Intel64 Family 6 Model 78 Stepping 3
    - frequency: 2400
    - coresCount: 2
startMenu:
- list:
  - 0:
    - name: Default:Start Menu
    - groupName: Start Menu
    - user: Default
  - 1:
    - name: Default:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: Default
  - 2:
    - name: Default:Start Menu\Programs\Accessibility
    - groupName: Start Menu\Programs\Accessibility
    - user: Default
  - 3:
    - name: Default:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: Default
  - 4:
    - name: Default:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: Default
  - 5:
    - name: Default:Start Menu\Programs\System Tools
    - groupName: Start Menu\Programs\System Tools
    - user: Default
  - 6:
    - name: Default:Start Menu\Programs\Windows PowerShell
    - groupName: Start Menu\Programs\Windows PowerShell
    - user: Default
  - 7:
    - name: Public:Start Menu
    - groupName: Start Menu
    - user: Public
  - 8:
    - name: Public:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: Public
  - 9:
    - name: Public:Start Menu\Programs\Accessibility
    - groupName: Start Menu\Programs\Accessibility
    - user: Public
  - 10:
    - name: Public:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: Public
  - 11:
    - name: Public:Start Menu\Programs\Accessories\System Tools
    - groupName: Start Menu\Programs\Accessories\System Tools
    - user: Public
  - 12:
    - name: Public:Start Menu\Programs\Acronis
    - groupName: Start Menu\Programs\Acronis
    - user: Public
  - 13:
    - name: Public:Start Menu\Programs\Acronis\True Image
    - groupName: Start Menu\Programs\Acronis\True Image
    - user: Public
  - 14:
    - name: Public:Start Menu\Programs\Acronis\True Image\Tools and Utilities
    - groupName: Start Menu\Programs\Acronis\True Image\Tools and Utilities
    - user: Public
  - 15:
    - name: Public:Start Menu\Programs\Administrative Tools
    - groupName: Start Menu\Programs\Administrative Tools
    - user: Public
  - 16:
    - name: Public:Start Menu\Programs\Athentech Imaging
    - groupName: Start Menu\Programs\Athentech Imaging
    - user: Public
  - 17:
    - name: Public:Start Menu\Programs\Athentech Imaging\AppsManager V3
    - groupName: Start Menu\Programs\Athentech Imaging\AppsManager V3
    - user: Public
  - 18:
    - name: Public:Start Menu\Programs\Athentech Imaging\Perfectly Clear V3 (x64)
    - groupName: Start Menu\Programs\Athentech Imaging\Perfectly Clear V3 (x64)
    - user: Public
  - 19:
    - name: Public:Start Menu\Programs\Auslogics
    - groupName: Start Menu\Programs\Auslogics
    - user: Public
  - 20:
    - name: Public:Start Menu\Programs\Auslogics\BoostSpeed
    - groupName: Start Menu\Programs\Auslogics\BoostSpeed
    - user: Public
  - 21:
    - name: Public:Start Menu\Programs\Bitdefender Security
    - groupName: Start Menu\Programs\Bitdefender Security
    - user: Public
  - 22:
    - name: Public:Start Menu\Programs\Canon iP7200 series
    - groupName: Start Menu\Programs\Canon iP7200 series
    - user: Public
  - 23:
    - name: Public:Start Menu\Programs\Canon Utilities
    - groupName: Start Menu\Programs\Canon Utilities
    - user: Public
  - 24:
    - name: Public:Start Menu\Programs\Canon Utilities\Easy-PhotoPrint Editor
    - groupName: Start Menu\Programs\Canon Utilities\Easy-PhotoPrint Editor
    - user: Public
  - 25:
    - name: Public:Start Menu\Programs\Canon Utilities\Easy-PhotoPrint EX
    - groupName: Start Menu\Programs\Canon Utilities\Easy-PhotoPrint EX
    - user: Public
  - 26:
    - name: Public:Start Menu\Programs\Canon Utilities\IJ Network Tool
    - groupName: Start Menu\Programs\Canon Utilities\IJ Network Tool
    - user: Public
  - 27:
    - name: Public:Start Menu\Programs\Canon Utilities\IJ Scan Utility
    - groupName: Start Menu\Programs\Canon Utilities\IJ Scan Utility
    - user: Public
  - 28:
    - name: Public:Start Menu\Programs\Canon Utilities\My Image Garden
    - groupName: Start Menu\Programs\Canon Utilities\My Image Garden
    - user: Public
  - 29:
    - name: Public:Start Menu\Programs\Canon Utilities\My Printer
    - groupName: Start Menu\Programs\Canon Utilities\My Printer
    - user: Public
  - 30:
    - name: Public:Start Menu\Programs\Canon Utilities\Quick Menu
    - groupName: Start Menu\Programs\Canon Utilities\Quick Menu
    - user: Public
  - 31:
    - name: Public:Start Menu\Programs\CCleaner
    - groupName: Start Menu\Programs\CCleaner
    - user: Public
  - 32:
    - name: Public:Start Menu\Programs\Conexant
    - groupName: Start Menu\Programs\Conexant
    - user: Public
  - 33:
    - name: Public:Start Menu\Programs\Conexant\SAII
    - groupName: Start Menu\Programs\Conexant\SAII
    - user: Public
  - 34:
    - name: Public:Start Menu\Programs\Corel PaintShop Pro 2020
    - groupName: Start Menu\Programs\Corel PaintShop Pro 2020
    - user: Public
  - 35:
    - name: Public:Start Menu\Programs\Defraggler
    - groupName: Start Menu\Programs\Defraggler
    - user: Public
  - 36:
    - name: Public:Start Menu\Programs\Dolby
    - groupName: Start Menu\Programs\Dolby
    - user: Public
  - 37:
    - name: Public:Start Menu\Programs\Garmin
    - groupName: Start Menu\Programs\Garmin
    - user: Public
  - 38:
    - name: Public:Start Menu\Programs\Kodi
    - groupName: Start Menu\Programs\Kodi
    - user: Public
  - 39:
    - name: Public:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: Public
  - 40:
    - name: Public:Start Menu\Programs\Microsoft Office Tools
    - groupName: Start Menu\Programs\Microsoft Office Tools
    - user: Public
  - 41:
    - name: Public:Start Menu\Programs\Revo Uninstaller Pro
    - groupName: Start Menu\Programs\Revo Uninstaller Pro
    - user: Public
  - 42:
    - name: Public:Start Menu\Programs\Samsung Portable SSD Software
    - groupName: Start Menu\Programs\Samsung Portable SSD Software
    - user: Public
  - 43:
    - name: Public:Start Menu\Programs\SD Association
    - groupName: Start Menu\Programs\SD Association
    - user: Public
  - 44:
    - name: Public:Start Menu\Programs\SD Association\SD Card Formatter
    - groupName: Start Menu\Programs\SD Association\SD Card Formatter
    - user: Public
  - 45:
    - name: Public:Start Menu\Programs\Speccy
    - groupName: Start Menu\Programs\Speccy
    - user: Public
  - 46:
    - name: Public:Start Menu\Programs\StartUp
    - groupName: Start Menu\Programs\StartUp
    - user: Public
  - 47:
    - name: Public:Start Menu\Programs\System Tools
    - groupName: Start Menu\Programs\System Tools
    - user: Public
  - 48:
    - name: LENOVOLAPTOP\DAVID:Start Menu
    - groupName: Start Menu
    - user: LENOVOLAPTOP\DAVID
  - 49:
    - name: LENOVOLAPTOP\DAVID:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: LENOVOLAPTOP\DAVID
  - 50:
    - name: LENOVOLAPTOP\DAVID:Start Menu\Programs\Accessibility
    - groupName: Start Menu\Programs\Accessibility
    - user: LENOVOLAPTOP\DAVID
  - 51:
    - name: LENOVOLAPTOP\DAVID:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: LENOVOLAPTOP\DAVID
  - 52:
    - name: LENOVOLAPTOP\DAVID:Start Menu\Programs\Administrative Tools
    - groupName: Start Menu\Programs\Administrative Tools
    - user: LENOVOLAPTOP\DAVID
  - 53:
    - name: LENOVOLAPTOP\DAVID:Start Menu\Programs\Amazon
    - groupName: Start Menu\Programs\Amazon
    - user: LENOVOLAPTOP\DAVID
  - 54:
    - name: LENOVOLAPTOP\DAVID:Start Menu\Programs\Amazon\Amazon Kindle
    - groupName: Start Menu\Programs\Amazon\Amazon Kindle
    - user: LENOVOLAPTOP\DAVID
  - 55:
    - name: LENOVOLAPTOP\DAVID:Start Menu\Programs\Chrome Apps
    - groupName: Start Menu\Programs\Chrome Apps
    - user: LENOVOLAPTOP\DAVID
  - 56:
    - name: LENOVOLAPTOP\DAVID:Start Menu\Programs\Crucial Storage Executive
    - groupName: Start Menu\Programs\Crucial Storage Executive
    - user: LENOVOLAPTOP\DAVID
  - 57:
    - name: LENOVOLAPTOP\DAVID:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: LENOVOLAPTOP\DAVID
  - 58:
    - name: LENOVOLAPTOP\DAVID:Start Menu\Programs\Shopandscan
    - groupName: Start Menu\Programs\Shopandscan
    - user: LENOVOLAPTOP\DAVID
  - 59:
    - name: LENOVOLAPTOP\DAVID:Start Menu\Programs\Startup
    - groupName: Start Menu\Programs\Startup
    - user: LENOVOLAPTOP\DAVID
  - 60:
    - name: LENOVOLAPTOP\DAVID:Start Menu\Programs\System Tools
    - groupName: Start Menu\Programs\System Tools
    - user: LENOVOLAPTOP\DAVID
  - 61:
    - name: LENOVOLAPTOP\DAVID:Start Menu\Programs\Windows PowerShell
    - groupName: Start Menu\Programs\Windows PowerShell
    - user: LENOVOLAPTOP\DAVID
devices:
- list:
  - 0:
    - classID: System
    - name: Mobile 6th/7th Generation Intel(R) Processor Family I/O Thermal subsystem - 9D31
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 01/01/1970
    - driverVersion: 10.1.1.42
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0016
  - 1:
    - classID: Unknown
    - name: Send To OneNote 2016
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0006
  - 2:
    - classID: System
    - name: System timer
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.267
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0034
  - 3:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.267
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0027
  - 4:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.267
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0032
  - 5:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.267
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0026
  - 6:
    - classID: Volume
    - name: Volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0000
  - 7:
    - classID: System
    - name: Mobile 6th/7th Generation Intel(R) Processor Family I/O PCI Express Root Port #5 - 9D14
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 03/10/2016
    - driverVersion: 10.1.1.38
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0018
  - 8:
    - classID: System
    - name: Microsoft ACPI-Compliant Embedded Controller
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.267
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0028
  - 9:
    - classID: Net
    - name: Qualcomm Atheros QCA9377 Wireless Network Adapter
    - manufacturer: Qualcomm Atheros Communications Inc.
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 22/08/2018
    - driverVersion: 12.0.0.722
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0001
  - 10:
    - classID: Battery
    - name: Microsoft ACPI-Compliant Control Method Battery
    - manufacturer: Microsoft
    - classGUID: {72631E54-78A4-11D0-BCF7-00AA00B7B32A}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}\0001
  - 11:
    - classID: System
    - name: Legacy device
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.267
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0029
  - 12:
    - classID: Volume
    - name: Volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0002
  - 13:
    - classID: System
    - name: ACPI Processor Aggregator
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0012
  - 14:
    - classID: Unknown
    - name: iP7200 series _AECA55000000
    - manufacturer: CANON INC.
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0007
  - 15:
    - classID: Unknown
    - name: Root Print Queue
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0000
  - 16:
    - classID: Volume
    - name: Volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0001
  - 17:
    - classID: System
    - name: Volume Manager
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.752
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0038
  - 18:
    - classID: Monitor
    - name: Generic PnP Monitor
    - manufacturer: (Standard monitor types)
    - classGUID: {4D36E96E-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.693
    - driverGUID: {4d36e96e-e325-11ce-bfc1-08002be10318}\0001
  - 19:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.267
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0035
  - 20:
    - classID: SecurityDevices
    - name: Trusted Platform Module 2.0
    - manufacturer: (Standard)
    - classGUID: {D94EE5D8-D189-4994-83D2-F68D7D41B0E6}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.815
    - driverGUID: {d94ee5d8-d189-4994-83d2-f68d7d41b0e6}\0000
  - 21:
    - classID: Keyboard
    - name: Standard PS/2 Keyboard
    - manufacturer: (Standard keyboards)
    - classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0000
  - 22:
    - classID: Net
    - name: WAN Miniport (PPPOE)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0010
  - 23:
    - classID: System
    - name: Microsoft Basic Display Driver
    - manufacturer: (Standard display types)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.329
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0039
  - 24:
    - classID: Volume
    - name: Volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0004
  - 25:
    - classID: Unknown
    - name: [TV] Samsung 7 Series (43)
    - manufacturer: Samsung Electronics
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0006
  - 26:
    - classID: Net
    - name: Private Internet Access Network Adapter
    - manufacturer: Private Internet Access
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Private Internet Access
    - driverDate: 27/09/2019
    - driverVersion: 9.24.2.601
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0014
  - 27:
    - classID: Volume
    - name: Volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0005
  - 28:
    - classID: Unknown
    - name: Microsoft RRAS Root Enumerator
    - manufacturer: Microsoft
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0005
  - 29:
    - classID: Net
    - name: WAN Miniport (PPTP)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0009
  - 30:
    - classID: System
    - name: Microsoft Hyper-V Virtualization Infrastructure Driver
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.476
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0000
  - 31:
    - classID: System
    - name: High precision event timer
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.267
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0030
  - 32:
    - classID: Unknown
    - name: [TV] Samsung 7 Series (43)
    - manufacturer: Samsung Electronics
    - classGUID: {14B62F50-3F15-11DD-AE16-0800200C9A66}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {14b62f50-3f15-11dd-ae16-0800200c9a66}\0000
  - 33:
    - classID: Net
    - name: WAN Miniport (IKEv2)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0007
  - 34:
    - classID: System
    - name: Composite Bus Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.329
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0001
  - 35:
    - classID: System
    - name: Microsoft Virtual Drive Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0037
  - 36:
    - classID: Unknown
    - name: WiFi
    - manufacturer: Microsoft
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0002
  - 37:
    - classID: Battery
    - name: Microsoft AC Adapter
    - manufacturer: Microsoft
    - classGUID: {72631E54-78A4-11D0-BCF7-00AA00B7B32A}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}\0000
  - 38:
    - classID: SCSIAdapter
    - name: Microsoft Storage Spaces Controller
    - manufacturer: Microsoft
    - classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.449
    - driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0000
  - 39:
    - classID: System
    - name: High Definition Audio Controller
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 20/02/2020
    - driverVersion: 10.0.18362.693
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0022
  - 40:
    - classID: Processor
    - name: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 21/04/2009
    - driverVersion: 10.0.18362.693
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0000
  - 41:
    - classID: Processor
    - name: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 21/04/2009
    - driverVersion: 10.0.18362.693
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0001
  - 42:
    - classID: Processor
    - name: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 21/04/2009
    - driverVersion: 10.0.18362.693
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0002
  - 43:
    - classID: Processor
    - name: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 21/04/2009
    - driverVersion: 10.0.18362.693
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0003
  - 44:
    - classID: Net
    - name: Microsoft Kernel Debug Network Adapter
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0000
  - 45:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0002
  - 46:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0003
  - 47:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0004
  - 48:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0005
  - 49:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0006
  - 50:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0007
  - 51:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0008
  - 52:
    - classID: USB
    - name: USB Root Hub (USB 3.0)
    - manufacturer: (Standard USB HUBs)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 05/05/2020
    - driverVersion: 10.0.18362.836
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0001
  - 53:
    - classID: System
    - name: Mobile 6th/7th Generation Intel(R) Processor Family I/O LPC Controller (U Premium SKU) - 9D48
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 03/10/2016
    - driverVersion: 10.1.1.38
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0020
  - 54:
    - classID: Unknown
    - name: iP7200 series _AECA55000000
    - manufacturer: CANON INC.
    - classGUID: {C30ECEA0-11EF-4EF9-B02E-6AF81E6E65C0}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {c30ecea0-11ef-4ef9-b02e-6af81e6e65c0}\0000
  - 55:
    - classID: System
    - name: PCI standard host CPU bridge
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.267
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0015
  - 56:
    - classID: System
    - name: ACPI Lid
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.267
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0009
  - 57:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.267
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0024
  - 58:
    - classID: Unknown
    - name: Fax
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0001
  - 59:
    - classID: System
    - name: System CMOS/real time clock
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.267
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0033
  - 60:
    - classID: System
    - name: Mobile 6th/7th Generation Intel(R) Processor Family I/O PCI Express Root Port #6 - 9D15
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 03/10/2016
    - driverVersion: 10.1.1.38
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0019
  - 61:
    - classID: Unknown
    - name: Bluetooth
    - manufacturer: Microsoft
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0003
  - 62:
    - classID: Net
    - name: Realtek PCIe GBE Family Controller
    - manufacturer: Realtek
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Realtek
    - driverDate: 14/07/2016
    - driverVersion: 10.10.714.2016
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0002
  - 63:
    - classID: DiskDrive
    - name: CT1000MX500SSD1
    - manufacturer: (Standard disk drives)
    - classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0000
  - 64:
    - classID: SCSIAdapter
    - name: USB Attached SCSI (UAS) Mass Storage Device
    - manufacturer: USB Attached SCSI (UAS) Compatible Device
    - classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.387
    - driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0001
  - 65:
    - classID: System
    - name: UMBus Root Bus Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.329
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0002
  - 66:
    - classID: System
    - name: Charge Arbitration Driver
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0042
  - 67:
    - classID: Unknown
    - name: Microphone (Conexant SmartAudio HD)
    - manufacturer: Microsoft
    - classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
    - driverProvider: Microsoft
    - driverDate: 18/03/2019
    - driverVersion: 10.0.18362.1
    - driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0000
  - 68:
    - classID: Net
    - name: Microsoft Wi-Fi Direct Virtual Adapter
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0003
  - 69:
    - classID: Net
    - name: Microsoft Wi-Fi Direct Virtual Adapter #2
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0005
  - 70:
    - classID: Unknown
    - name: Speakers (Conexant SmartAudio HD)
    - manufacturer: Microsoft
    - classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
    - driverProvider: Microsoft
    - driverDate: 18/03/2019
    - driverVersion: 10.0.18362.1
    - driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0001
  - 71:
    - classID: Unknown
    - name: Microsoft Radio Device Enumeration Bus
    - manufacturer: Microsoft
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0000
  - 72:
    - classID: Unknown
    - name: Microsoft XPS Document Writer
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0003
  - 73:
    - classID: Image
    - name: EasyCamera
    - manufacturer: DMAX-AVC
    - classGUID: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
    - driverProvider: Sonix
    - driverDate: 13/10/2016
    - driverVersion: 6.0.1326.31
    - driverGUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}\0000
  - 74:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0009
  - 75:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0010
  - 76:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0011
  - 77:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0012
  - 78:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0013
  - 79:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0014
  - 80:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0015
  - 81:
    - classID: Unknown
    - name: Microsoft Device Association Root Enumerator
    - manufacturer: Microsoft
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0004
  - 82:
    - classID: Computer
    - name: ACPI x64-based PC
    - manufacturer: (Standard computers)
    - classGUID: {4D36E966-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {4d36e966-e325-11ce-bfc1-08002be10318}\0000
  - 83:
    - classID: Bluetooth
    - name: Qualcomm Atheros QCA9377 Bluetooth 4.1
    - manufacturer: Qualcomm Atheros Communications
    - classGUID: {E0CBF06C-CD8B-4647-BB8A-263B43F0F974}
    - driverProvider: Qualcomm Atheros Communications
    - driverDate: 10/01/2017
    - driverVersion: 10.0.0.295
    - driverGUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}\0000
  - 84:
    - classID: Net
    - name: WAN Miniport (Network Monitor)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0013
  - 85:
    - classID: Net
    - name: WAN Miniport (IP)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0011
  - 86:
    - classID: System
    - name: PCI Express Root Complex
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.752
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0008
  - 87:
    - classID: System
    - name: Lenovo ACPI-Compliant Virtual Power Controller
    - manufacturer: Lenovo
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Lenovo
    - driverDate: 11/10/2018
    - driverVersion: 15.11.28.190
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0036
  - 88:
    - classID: Unknown
    - name: Canon iP7200 series
    - manufacturer: Canon
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0004
  - 89:
    - classID: hdc
    - name: Intel(R) 6th Generation Core Processor Family Platform I/O SATA AHCI Controller
    - manufacturer: Intel Corporation
    - classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel Corporation
    - driverDate: 12/10/2017
    - driverVersion: 15.9.0.1015
    - driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0000
  - 90:
    - classID: Mouse
    - name: HID-compliant mouse
    - manufacturer: Microsoft
    - classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0001
  - 91:
    - classID: System
    - name: ACPI Power Button
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.267
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0010
  - 92:
    - classID: System
    - name: Microsoft ACPI-Compliant System
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.329
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0006
  - 93:
    - classID: System
    - name: Microsoft Basic Render Driver
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.329
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0040
  - 94:
    - classID: System
    - name: Intel(R) Management Engine Interface
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 03/10/2017
    - driverVersion: 11.7.0.1045
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0017
  - 95:
    - classID: Net
    - name: WAN Miniport (SSTP)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0006
  - 96:
    - classID: USB
    - name: USB Composite Device
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.693
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0002
  - 97:
    - classID: System
    - name: Microsoft UEFI-Compliant System
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.329
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0007
  - 98:
    - classID: USB
    - name: Generic USB Hub
    - manufacturer: (Standard USB HUBs)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 05/05/2020
    - driverVersion: 10.0.18362.836
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0005
  - 99:
    - classID: Unknown
    - name: Intel(R) Graphics Command Center
    - manufacturer: Intel Corporation
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: Intel Corporation
    - driverDate: 05/05/2020
    - driverVersion: 27.20.100.8190
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0001
  - 100:
    - classID: Display
    - name: Intel(R) HD Graphics 520
    - manufacturer: Intel Corporation
    - classGUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel Corporation
    - driverDate: 05/05/2020
    - driverVersion: 27.20.100.8190
    - driverGUID: {4d36e968-e325-11ce-bfc1-08002be10318}\0000
  - 101:
    - classID: System
    - name: ACPI Fixed Feature Button
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.267
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0014
  - 102:
    - classID: Unknown
    - name: Canon iP7200 series XPS
    - manufacturer: Canon
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0005
  - 103:
    - classID: Mouse
    - name: Synaptics Pointing Device
    - manufacturer: Synaptics
    - classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Synaptics
    - driverDate: 05/01/2018
    - driverVersion: 19.3.10.44
    - driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0000
  - 104:
    - classID: WPD
    - name: Samsung_T5
    - manufacturer: Samsung
    - classGUID: {EEC5AD98-8080-425F-922A-DABF3DE3F69A}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}\0000
  - 105:
    - classID: USB
    - name: Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
    - manufacturer: Generic USB xHCI Host Controller
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 20/02/2020
    - driverVersion: 10.0.18362.693
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0000
  - 106:
    - classID: USB
    - name: Generic SuperSpeed USB Hub
    - manufacturer: (Standard USB HUBs)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 05/05/2020
    - driverVersion: 10.0.18362.836
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0004
  - 107:
    - classID: System
    - name: Programmable interrupt controller
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.267
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0031
  - 108:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.267
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0025
  - 109:
    - classID: Volume
    - name: Volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0003
  - 110:
    - classID: System
    - name: Mobile 6th/7th Generation Intel(R) Processor Family I/O PMC - 9D21
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 03/10/2016
    - driverVersion: 10.1.1.38
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0021
  - 111:
    - classID: Unknown
    - name: Microsoft GS Wavetable Synth
    - manufacturer: Microsoft
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0001
  - 112:
    - classID: MEDIA
    - name: Conexant SmartAudio HD
    - manufacturer: Conexant
    - classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Conexant
    - driverDate: 20/09/2017
    - driverVersion: 8.66.46.65
    - driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0000
  - 113:
    - classID: Unknown
    - name: Device Firmware
    - manufacturer: Microsoft
    - classGUID: {F2E7DD72-6468-4E36-B6F1-6488F42C1B52}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {f2e7dd72-6468-4e36-b6f1-6488f42c1b52}\0001
  - 114:
    - classID: CDROM
    - name: HL-DT-ST DVDRAM GUE0N
    - manufacturer: (Standard CD-ROM drives)
    - classGUID: {4D36E965-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {4d36e965-e325-11ce-bfc1-08002be10318}\0000
  - 115:
    - classID: System
    - name: NDIS Virtual Network Adapter Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0003
  - 116:
    - classID: USB
    - name: Realtek USB 2.0 Card Reader
    - manufacturer: Realtek Semiconductor Corp.
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Realtek Semiconductor Corp.
    - driverDate: 13/10/2016
    - driverVersion: 10.0.14393.31228
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0003
  - 117:
    - classID: MEDIA
    - name: Intel(R) Display Audio
    - manufacturer: Intel(R) Corporation
    - classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel(R) Corporation
    - driverDate: 03/12/2019
    - driverVersion: 10.26.0.9
    - driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0007
  - 118:
    - classID: Unknown
    - name: Microsoft Print to PDF
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0002
  - 119:
    - classID: Unknown
    - name: System Firmware
    - manufacturer: Microsoft
    - classGUID: {F2E7DD72-6468-4E36-B6F1-6488F42C1B52}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {f2e7dd72-6468-4e36-b6f1-6488f42c1b52}\0000
  - 120:
    - classID: DiskDrive
    - name: Samsung Portable SSD T5 SCSI Disk Device
    - manufacturer: (Standard disk drives)
    - classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0001
  - 121:
    - classID: Volume
    - name: Volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0007
  - 122:
    - classID: System
    - name: Microsoft System Management BIOS Driver
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0041
  - 123:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.267
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0013
  - 124:
    - classID: Unknown
    - name: Intel(R) Graphics Control Panel
    - manufacturer: Intel Corporation
    - classGUID: {5C4C3332-344D-483C-8739-259E934C9CC8}
    - driverProvider: Intel Corporation
    - driverDate: 05/05/2020
    - driverVersion: 27.20.100.8190
    - driverGUID: {5c4c3332-344d-483c-8739-259e934c9cc8}\0000
  - 125:
    - classID: System
    - name: Microsoft Windows Management Interface for ACPI
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0011
  - 126:
    - classID: Printer
    - name: Canon iP7200 series
    - manufacturer: Canon
    - classGUID: {4D36E979-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Canon
    - driverDate: 10/07/2012
    - driverVersion: 2.60.2.40
    - driverGUID: {4d36e979-e325-11ce-bfc1-08002be10318}\0000
  - 127:
    - classID: System
    - name: Plug and Play Software Device Enumerator
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 27/08/2019
    - driverVersion: 10.0.18362.329
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0004
  - 128:
    - classID: System
    - name: System Interface Foundation V2 Device
    - manufacturer: Lenovo
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Lenovo
    - driverDate: 04/02/2020
    - driverVersion: 1.1.19.3
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0043
  - 129:
    - classID: Volume
    - name: Volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0006
  - 130:
    - classID: System
    - name: Remote Desktop Device Redirector Bus
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0005
  - 131:
    - classID: Net
    - name: WAN Miniport (IPv6)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0012
  - 132:
    - classID: Unknown
    - name: Canon iP7200 series WS
    - manufacturer: Canon
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0007
  - 133:
    - classID: System
    - name: Mobile 6th/7th Generation Intel(R) Processor Family I/O SMBUS - 9D23
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 03/10/2016
    - driverVersion: 10.1.1.38
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0023
  - 134:
    - classID: Net
    - name: WAN Miniport (L2TP)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0008
  - 135:
    - classID: HIDClass
    - name: USB Input Device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 21/06/2006
    - driverVersion: 10.0.18362.175
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0000

Screenshot (3).png

3 answers

1163 views

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Answer 1

Anna Ward

Pro answer

Added an answer May 21, 2020 at 01:42 PM

Translate

Thank you for posting your question on our forum and for using our products, Skydiver.

We tend to believe that your OS is unable to gain access to your SSD due to your USB adapter failing to support some protocols.

To give you an example, we’ve tried to recreate the issue and, as shown in the image below, our external SSD is detected as an HDD. In other words, our USB adapter doesn’t guarantee full compatibility either. Therefore, we recommend trying another USB adapter to see if the issue persists.

In addition, we’d recommend scanning your SSD for any irregularities using Disk Doctor included in Auslogics BoostSpeed:

1. Open Auslogics BoostSpeed.

2. Go to ‘All Tools’ tab.

3. Click on ‘Disk Doctor’ tool.

If the above-mentioned recommendations don’t help, you can also check the SSD’s status in Task Manager. If you notice that there’s something off about it, we suggest updating your SSD driver.

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Answer 2

Skydiver

Added an answer May 25, 2020 at 04:48 AM

Translate

I have tried all of your suggestions (there was a software update from Samsung today (22/05/2020) for my portable SSD but it is still not being detected when I run Windows 10 Disc Optimiser.

It is,however, detected by File Explorer and in all other Windows 10 sections.

Answer 3

Anna Ward

Pro answer

Added an answer May 26, 2020 at 11:33 PM

Translate

Thank you for getting back to us, Skydiver.

It appears that the issue with Windows 10 Disc Optimiser is caused by its incompatibility with your SSD firmware. We’d recommend either contacting Microsoft support or updating your SSD controller firmware (or a control board if you’re using an adapter).

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Answer 4

Anna Ward

Pro answer

Added an answer May 26, 2020 at 11:33 PM

Translate

Thank you for getting back to us, Skydiver.

It appears that the issue with Windows 10 Disc Optimiser is caused by its incompatibility with your SSD firmware. We’d recommend either contacting Microsoft support or updating your SSD controller firmware (or a control board if you’re using an adapter).

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Answer 5

Skydiver

Added an answer May 25, 2020 at 04:48 AM

Translate

I have tried all of your suggestions (there was a software update from Samsung today (22/05/2020) for my portable SSD but it is still not being detected when I run Windows 10 Disc Optimiser.

It is,however, detected by File Explorer and in all other Windows 10 sections.

Answer 6

Anna Ward

Pro answer

Added an answer May 21, 2020 at 01:42 PM

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Thank you for posting your question on our forum and for using our products, Skydiver.

We tend to believe that your OS is unable to gain access to your SSD due to your USB adapter failing to support some protocols.

To give you an example, we’ve tried to recreate the issue and, as shown in the image below, our external SSD is detected as an HDD. In other words, our USB adapter doesn’t guarantee full compatibility either. Therefore, we recommend trying another USB adapter to see if the issue persists.

In addition, we’d recommend scanning your SSD for any irregularities using Disk Doctor included in Auslogics BoostSpeed:

1. Open Auslogics BoostSpeed.

2. Go to ‘All Tools’ tab.

3. Click on ‘Disk Doctor’ tool.

If the above-mentioned recommendations don’t help, you can also check the SSD’s status in Task Manager. If you notice that there’s something off about it, we suggest updating your SSD driver.

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Answer 7

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