388 questions

Отображение web страниц

При открытии web старниц в Хроме и Яндекс браузере часто страница сразу переходит в ее нижнюю часть. (Для перехода на верх страницы надо нажать кнопку Home на клавиатуре. )

Подозреваю, что это связано с дополнением, показывающим боковые вертикальные вкладки vtabs
https://chrome.google.com/webstore/detail/vtabs/okpnlgbgcfchbicbhjmmhldhkbkfilce?hl=ru

Можно ли исправить это неудобство?
Удалять дополнение не хочется - оно удобное.

Спасибо.
1072 views
Nov 16, 2019 at 05:07 PM

Fed Up with Spotify Slowness and Bloatware

Can everyone please strongly encourage Spotify to stop making their software slow and/or highly memory-intensive?

Failing that, I suggested many years ago that they should Release a Spotify Compact or Spotify Basic software option and that option is already on their Forum for voting on
1114 views
Nov 16, 2019 at 08:16 AM

Chrome isn't in Volume Mixer, Windows 10

Just starting today, YouTube, while in Google Chrome with Windows 10, won't play audio. It says the site isn't muted, as well as the browser saying that it allows audio to be played from YouTube. I checked the Volume Mixer, and Chrome won't show up at all.

Any tips/suggestions to get the browser back to Volume mixer?
1452 views
Oct 01, 2019 at 03:05 AM

Unable to to Receive Emails on Laptop and Desktop, etc

Since changing my password wuth my ISP and on Thunderbird, I am unable to receive emails on my Desktop, and now for some reason, I can n longer send them either. I also have problems with laptop, I can send but not receive emails.


Error message on Desktop: "An error occurred while sending mail, the mail server responded: SMTP.auth. Not alowed on Port 25"

For replies use:

Content hidden to protect privacy



Roger Hilton

1125 views
Sep 06, 2019 at 12:23 AM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
4878 views
Sep 03, 2019 at 11:18 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

1422 views
Sep 01, 2019 at 05:05 PM

Skype

I can't receive or send Skype calls on my computer. It's probably my settings. Advice, please!

4861 views
Aug 06, 2019 at 05:29 PM

Skype cannot sign in for several time

Hi,

It's pretty offen when my Skype cannot login or I'm unable to make any calls or send messages. My connection is fine, Windows works pretty good. Is ther any way to understand wha't going on?
1066 views
Jul 30, 2019 at 02:23 PM

fenetre d'erreur dans messagerie

Bonjour,
Ma messagerie Thunderbird (plusieurs comptes actifs) semble fonctionner correctement, mais depuis quelques semaines s'ouvre une fenêtre d'erreur (en pièce jointe) dont je n'arrive pas à supprimer la cause.
Pourriez-vous m'aider ?
Merci d'avance, cordialement.
Denis LO JACOMO
569 views
Aug 20, 2023 at 04:27 PM

software updates

in the last few weeks I have purchased several of Auslogics software programs. Since I began using the software, 3 of the programs have been updated with an additional cost. When I originally subscribed to the software I did not expect to have to pay for updates
only after a yearly subscription and the a possible update of the price.Although I have found the software to be good, the prices are somewhat higher than other products on the market such as CCleaner, Malwarebytes and F Secure which I also use with fixed prices for a yearly subscripton withou additional costs for updates. I WILL NOT BE RENEWING THE SOFTWARE AFTER THE ALLOCATED PERIOD BECAUSE MY FEELING IS THAT THE TOTAL PACKAGE YOU PROVIDE IS NOT VALUE FOR THE COST INVOLVED.
PLEASE RESPOND TO MY COMMENTS AS ABOVE. I ALSO APPRECIATE THAT AUSLOGICS SOFTWARE ALLOWS INCREASED MANAGEMENT OF MY WINDOWS 10 PC , HOWEVER I AM NOT CONVINCED THE EXTRA COST IS WARRANTED.

REGARDS, D BOHEMIA

Content hidden to protect privacy

567 views
Nov 22, 2022 at 12:40 PM

Versione Auslogics BoostSpeed 13

Gentile Auslogics, vi chiedo cortesemente se è prevista la possibilità di provare la versione Pro di BoostSpeed anche solo per 24 ore. Grazie e cordiali saluti
566 views
Apr 29, 2023 at 10:40 AM

Defrag external usb drive?

Hello,

How to I use defrag 11 on an external USB drive?
My little dirve appears in Windows 10 but doensn't show up in your defrag software for me.

Thanks,
joshua
566 views
Mar 17, 2023 at 07:31 AM

affichage parasite par gigabyte

Comment éviter l'apparition d'une fenêtre parasite "APP center" de Gigabyte ?

Cette fenêtre s'affiche chez tout utlisateur NON ADMINISTRATEUR et ne peut pas être supprimée.

Seul l'utlisateur ADMINISTRATEUR peut la suprimmer via le gestionaire de tâches en faisant FIN DE TÂCHE sur 2 applications Gigabyte.

Merci d'avance
565 views
Mar 03, 2023 at 08:18 PM

REFUS de PAIEMENT par carte PASS ( carrefour )

Bonjour
Cela fait plusieurs fois que je tente de passer à la version PRO de TOTAL AV.
Au debut JE ne pouvais pas INSCRIRE le N° de la carte ( et cela 5 ou 6 fois )
Aujourd'hui J ' ai pu entrer le N° Mais le paiement à été refusé.
JE refuse le PEIEMENT PAY PAL
J' irai voir pourquoi le paiement a été refusé

IL MANQUE des RUBRIQUES à vos QUESTIONNAIRES
DIFFICILE de trouver un moyen de vous contacter
JE suis un peu Déçu
Vaysse


563 views
Feb 22, 2023 at 03:26 PM

Delete/clean norton

Why won't Auslogics BoostSpeed clean norton during a scan. We really like your product but don't want lingering files from Norton when it's not being used.
John Smith
561 views
Sep 19, 2023 at 03:06 PM

BoostSpeed 13 Ansehen der Ergebnisse

Warum kann ich bei BoostSpeed die Ergebnisse nicht lesen? Sowie ich auf "Die Reparatur abgeschlossen. Klicken Sioe hier um die Ergebnisse anzusehen" drücke, verschwindet alles. Ich konne bishe keine Ergenisse mir ansehen.
Im Voraus vielen Dank!!

Regards Hans
560 views
Apr 23, 2023 at 09:44 AM

Asus boost speed 13 upgrade

I am the Ceo of 4 companies in south africa you can look up mark webb ceo south africa on linkadin I have been using your amazing product for many years please refer to my account the reason i am writing to you is i find the way you go about bringing out boostspeed 13 then giving me a discount is in my opionion not the best way to keep customers comming back

i have +- 180 days left in 12 you bring out 13 and offer me a discount to me this is not right i paid for 12 i still have 180 days left what i feel you should of done rather was to allow me to upgrade free to 13 but only keep 180 days when it expires guess what i will buy a new 13 license

or how about you look at each person account to see how long they have supported your product and then give them a low low upgrade price my price in south afdrican rands is +- 360 rand i have refered numerous employees to use your product because i can stand behind it knowing how good it is

Mark Webb
CEO
Flexibreaks holidya and travel club
0828515607
560 views
Nov 10, 2022 at 05:04 AM

Boost speed upgrade to 13

HI
I can not finde where to put in the my license key for the new upgrade to 13. I do hve the new license key it downloaded okay
560 views
Jul 26, 2023 at 02:29 PM

chrome

my chrome video is not working
559 views
Apr 15, 2023 at 05:49 AM

VELOCIDADE E ESPAÇO I5

olá, sobre o assunto da firewall a resposta é excelente.


tens alguma informação de como alterar a VELOCIDADE RELOGIO da minha parte.


no entanto MODO JOGO ou BOOST

3 questoes.


pedro andre mendes
map
559 views
Jan 21, 2023 at 11:34 PM

driver opdater

will your driver updater get the driver for my printer and install
printer is hp deskjet f4100 seris
559 views
May 25, 2023 at 09:40 AM

printer malfuntion after running Boostspeed 13

After running Boostspeed 13, my printer either stops working with a "user intervention needed" , or it stops printing in color. What settings can I use to avoid this problem? I may have to quit using Boostspeed
558 views
Feb 10, 2023 at 06:08 PM

BoostSpeed13 更新インストール

 ご担当者様
現在 BoostSpeed_12 使用中です。 _13 アップデートの購入続きを完了しました。 手順書に従う中で "ヘルプ" のプルダウン内に "レジスト"記述が無く、バージョンアップできない。正確な手順書をお送りください。
554 views
Nov 04, 2022 at 02:42 AM

Auslogics Boost Speed registration

Hi. Could you tell me how many years is the access to Boost Speed if I purchase a key. I tried to find out if it is life time cost or one year. Your advertisement does not seem to give this information. Thank you. Paul.
554 views
May 28, 2023 at 03:28 AM

Auslogics Game Power Plan, Economy, Work power plans

I would like to disable these power plans as i use Win10's Ultimate Power Plan. I noticed that it automatically replaces my preferred plan after using Boostspeed scanner.
I am making this request bec i don't know what these power plans do and how they perform.
I am a Boostspeed 13 subscriber, details of my subscription are added below for your reference.
Thank you

553 views
Feb 25, 2023 at 04:02 PM

slow start

Bootspeed is very slow to open on my pc.
552 views
Apr 05, 2023 at 02:53 PM

My 'Subscriptions...?

Hi There...!Again I have a question regarding with my 'Subscriptions and my 2nd Question is:- How Can I ''Manage'' my subscriptions with 'Auslogics ?, and for Example:-How to do this... if in the future I'd preffer or change my mind to 'Cancel one of my subscription with 'Auslogics...how could I 'Cancel a subscription with 'Auslogics? Let me know Please...? Thanks!
551 views
Nov 09, 2023 at 12:10 PM

Removing single items at a time.

After using the Registry Cleaner I have problems with my VPN. If I reinstall the backup everything returns to normal so I need to be able to clean the problematic files found in the scan one at a time so it does not destroy my VPN. How do I clean problems one at a time?
551 views
Feb 24, 2023 at 11:06 AM