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Device-related issues

Subcategories (10)
Name:Questions:Last update:
HDD and SSD Issues7031.08.2025
Printer, Scanner and Fax Issues1619.08.2025
WebCams Issues831.07.2025
USB Issues1718.07.2025
Display Issues1713.07.2025
Sound Issues4908.07.2025
DVD and CD Issues225.06.2025
Network Adapters Issues1717.06.2025
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234 questions

keyboard shift keys not working

since updates to win 10 my laptop no longer has functioning shift keys. i have checked sticky keys etc are all off. i have deleted driver for keyboard, restarted laptop to reinstall driver. i have been to laptop compies website and can find no driver updates for my model. acer 771555z.
any solutions.

2856 views
Oct 05, 2020 at 06:33 AM

Missing teredo tunneling adapter

how can i fix my teredo?its blocked

1820 views
Oct 05, 2020 at 04:44 AM

Printer not connecting after BoostSpeed cleanup

Hello!
I recently used Auslogics to clean my computer. I believe I went to "optimize" to perform a deeper clean up. The question came up at the end to clean which I clicked on. My printer is now showing default, I cannot get it to connect to my internet either by the "wizard" or manually. HELP!!!

2133 views
Oct 02, 2020 at 09:20 AM

External SSD optimization takes too long

I have an external drive, SSD, attached to my computer thorugh usb3.
When I try to optimize it, it takes forever, and seems not to move along....is this an issue? or how can I defeag the external?

Thank you

2396 views
Sep 23, 2020 at 07:05 AM
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после обновления исчезла регулировка яркости

у меня на ноутбуке делл после обновления программы монитора пропал ползунок настройки яркости есть только ночной режим ина клавиатуре тоже не работает настройка яркости что делать уже не знаю

2054 views
Sep 21, 2020 at 09:21 AM

Microsoft Teredo Tunneling adapter not working

My adapter has stopped. I need to get it up and running again..

2067 views
Sep 11, 2020 at 06:33 PM

JBL Bluetooth not connecting

JBL Cannot connected as Stereo Device

2417 views
Sep 10, 2020 at 04:19 AM

no sound after applying boostspeed tweaks

when i try to play an audio file, it shows up with this: 0x80040154

kindly help

thanks

1912 views
Sep 10, 2020 at 05:23 AM

Sound popping when playing music offline or online

Also videos like youtube or anything will glitch for a second at random for no reason. I have factory reset this PC and have not fixed it yet. I don't know if it's windows 10 or this new PC but it is quite annoying My old PC that I gave away never had this problem, but it was also windows 7. Also I don't know the device or subcategory, but I had to put something :|

1985 views
Sep 03, 2020 at 07:31 AM

Lost System Reserved Partition

As far as I can tell I lost my SRP after a Windows 10 v20H2 update. How do I get it back or do I not need it? I went back to version 2004 and still can't find it.

2426 views
Sep 04, 2020 at 02:51 PM

Brightness control not working

I've got a Lenovo Y50 laptop. Display brightness is usually controlled by Fn + up arrow and Fn +ndown arrow. Brightness controls are not working. Not sure when this started happening.

2206 views
Sep 17, 2020 at 02:11 PM

WiFi keeps disconnecting

For about 9 months now often when I click to go from one webpage or website to another my Wi-Fi disconnects. I either must reconnect via the Internet icon or when I run the Windows Network Diagnostics it always tells me that "The default gateway is not available" and it fixes it. I have run all sorts of 'FIXES' found on the internet but still not fixed.

Up to date Windows 10, Firefox & Norton 360. Was doing the same thing when I used AVAST.

2120 views
Aug 19, 2020 at 05:51 AM
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fed up with lack of space on C Drive...what am I doing wrong?

I am trying to do everything right. Vigilance, using auslogics and bitreplica, as well as duplicate file finder, however almost every day, my hardrive fills up, and I can barely get a file to open, due to lack of memory. I have done everything that I know, to try to have all files saved to onedrive, or icloud, but it doesn't seem to make any difference! The computer jams up, because it has reached maximum capacity! Why does this happen, when I am saving files to onedrive (cloud storage). I'm really about ready to chuck this new laptop into the rubbish bin. But.....all available 'new' laptops appear to only have minimal hard drive space. The retailer told me to save my files to the cloud, which is what I am doing, so why does the C drive continually fill up. I move stuff to an external hard drive, in an attempt to free up space, but as soon as bitreplica runs, I'm back to square one. I'm so frustrated, as it takes several minutes just to open a word document. Please please please, can you give me some guidance / direction as to what it is that I am doing wrong. Regards, Kerry

2325 views
Aug 18, 2020 at 11:49 AM

Microphone not Working

How to fix microphone not work

1865 views
Aug 15, 2020 at 04:05 AM

I cannot hear anything on videos etc

I used malwarebytes to eliminate issues regarding popups and since then I cannot hear any videos. I have tried everything from chrome settings (BTW no sound on Explorer or Edge either) up to and including this software to correct. However to no avail.

There must be something I am missing...please help.
Bob

1658 views
Aug 15, 2020 at 04:16 AM

PC cannot see a webcam

A webcam physically presents on my PC, but system cannot recognize it. I tried many apps to detect a webcam but they did not help.

Thanks in advance.
1903 views
May 16, 2021 at 05:28 PM

Bluetooth device connected but not playing sound

My handsfree blue tooth device will connect but the sound will still go through the computer's speaker and not the bluetooth. What is causing this?

1972 views
Aug 11, 2020 at 06:37 AM

Mic access disabled, how to restore it?

Somehow it happen, now I look how to get back access

1704 views
Aug 11, 2020 at 06:20 AM

No se puede cambiar el brillo de la pantalla

Quisiera que me ayuden con un problema,
puede que halla activado algo por accidente de este programa y ahora ya no puedo cambiar el brillo de la pantalla no encuentro ninguna configuracion, tampoco es un problema de controlador grafico ya lo actualize.
Ayudenme a solucionarlo

2004 views
Aug 11, 2020 at 09:52 AM

No streaming sound after BoostSpeed scan and fix

Why don't I have any streaming sound on prime video, you tube, netflix, etc. after you scan and resolve? Very annoying. How to I fix this, so I can enjoy my videos.

1885 views
Jul 31, 2020 at 12:27 PM
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