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Issues with Auslogics software

Subcategories (9)
Name:Questions:Last update:
Duplicate File Finder1727.07.2025
Disk Defrag2624.07.2025
Registry Cleaner808.07.2025
BoostSpeed29625.06.2025
Windows Slimmer715.04.2025
Driver Updater1513.11.2024
BitReplica211.08.2023
Anti-Malware510.01.2023
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378 questions
Page loader

Install BoostSpeed on another computer

I just bought an additional laptop can I use my paid subscription and install it in my computer

1972 views
Mar 02, 2021 at 11:46 AM

Logging in to dashboard

How can i put a shortcut on Start page (or Taskbar) to log in to my Auslogics dashboard?

1970 views
Jan 16, 2020 at 08:34 AM

Transferring Auslogics licenses to a new computer

Need to do a clean reinstall of the operating system. Do I need to uninstall products before doing this.

1962 views
Nov 02, 2021 at 09:55 AM

Зависание прогаммы

Почему Auslogics BoostSpeed 11- 32 бита, когда будет для 64 битных windows 10?
Постоянно при запуске зависает намертво.

1959 views
Jul 21, 2020 at 11:49 AM
Auslogics BoostSpeed
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A full toolkit to clean out junk, fix issues, repair, and tweak your system to give your PC a performance boost—no tech skills needed.

Disk Defrag pro not showing new drive

I have just installed a new external hard drive (G) and the drive is not displayed in the list of disks in Auslogics Disk defrag 10. Could you please advise me how to correct the issue.

Sorry but I did not know which sub category was appropriate

1950 views
Feb 12, 2021 at 06:43 AM

cleaning done or not done?

Each time when I do a manual clean of: one click scanner, reg cleaner, duplicate file finder, deep disk cleaner, the page displays the following message.
This has not been cleaned since (date), Also, immediately after the internet optimiser has been run and optimised and rebooted it requires another scan to optimise straight after the reboot.
I looks as if the program does all the tasks required but does not record it as being done.
Your comments appreciated
Bill

1941 views
Sep 07, 2020 at 09:22 AM

Windows Slimmer not cleaning files

After scanning for old windows libraries and initializing the cleaning process. It says process completed but no files are cleaned. Still 2.7 Gig installed on rescan and same problem on re-cleaning. What to do? Thanks
Sorry, I couldn't find a catagory for Windows Slimmer questions

1935 views
Feb 17, 2021 at 03:53 PM

How to remove

Why when i run registry cleaner it leaves this file.HKEY_CLASSES_ROOT\Mime\Database\Content Type\image/vnd.ms-dds
Invalid file type reference.
Failed to fix

1930 views
Aug 04, 2020 at 07:19 AM

Is compressing the operating system safe?

Hi, what are the cons of compressing the OS ?
Is it safe?

1928 views
Dec 14, 2020 at 05:30 PM

BoostSpeed 12 update free?

Dear Support, I have Auslogics Boostspeed 12 on my machine. There was a flash on the screen of 12.2.0.0 a recommended update.
So my question is there was nothing in that flash update telling me if its a to pay for update or for free. This need to be shown in my book. Do you see where I am coming from with this? It shows what the big fixes are with the new update but yet nothing about if you hit the link if there is a small payment involved. This needs to be incorporated as part of any firmware update in my book. Regards Paul

1918 views
Oct 04, 2021 at 01:22 AM

Another defragmentation required after multiple defragmentations

Can you explain this? I downloaded the "free" defrag version last Saturday. It worked perfectly. On Sunday, I dod my usual maintenance, which includes defragmentation and back-up. Again, it worked perfectly. Today, when I was working I got a message indicating that a "defragment" was urgently needed. So I did yet another defragmentation. Then, for some reason which
I cannot explain, I downloaded the "pro" version of your product. Once it was completed, I did yet another defragmentation. To my surprise, there were files that required yet another defragmentation. My question is, why? Should I really trust that your software is actually doin what it is supposed to?

1918 views
May 25, 2021 at 04:03 AM

toggle "attempt to change DNS" notification.

This appears to be a notification issue. I frequently switch my network usage to wireless, from ethernet, and back again. How can I configure Speedboost 11 NOT to notify me each time this occurs? Thank you!

1911 views
Aug 21, 2020 at 09:08 AM
Auslogics Driver Updater
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A one-click solution to find outdated drivers, install the latest versions, and solve display, sound, and device glitches to keep your machine working smoothly.

Microsoft Office error "Operatng system is not presently configured to run this application"

I recently installed Microsoft Office 2019 on my Win 10 computer. Each time I use your Bootspeed 11 software, and when I access my Office 2019 software, I get an error message "Operatng system is not presently configured to run this application". What can I do to correct this? I am reluctant to use Auslogics software if it continues to prevent me from accessing my MS office software. Please advise. Thank you.

1909 views
Oct 06, 2020 at 06:42 AM

Auslogics BootSpeed 11の設定をdefaultに戻す方法を教えて下さい

Auslogics BootSpeed 11を使い始めてまだ1週間程度ですが、あまり知識がないのにいろいろな設定を自己流で行ったので、これが最適な設定か分からなくなりました。
そこで、いちど設定をデフォルトの出荷時状態に戻すほうほうを教えて下さい。設定は再度考えて必要最小限に戻すつもりです。

1909 views
Jan 09, 2020 at 02:17 AM

slow computer.

hello, im valeri i have to ask why is my computer slow? pls send me the answer
i have to thank this program for helping me and i rly would like if this progarm helps me more
thank u -valeri

1907 views
Dec 19, 2019 at 12:24 PM

Cнизилась скорось интернета после оптимизации BoostSpeed

Здравствуйте. выполнил обслуживание всех пунктов в программе Auslogics BoostSpeed 11 и снизилась скорось интернета по Wi Fi, а также задержка подсключения к нему. например скорость была 5 мегабит,сек, теперь 0,3. На других устройствах все впорядке.

1901 views
Dec 14, 2020 at 05:38 AM

stop removing saved information during cleanup

how to keep boostspeed from removing my passwords and form data information from edge browser. I saw it once, but like everything, I cant find it now (LOL)

Thank you

1897 views
Jan 22, 2020 at 09:04 AM

Disc doctor

Disc doctor advices that I have a disc errpr pn my main drive. How do I rectify this

1896 views
Aug 19, 2020 at 07:05 AM

broken link to update 16 June

The link for your current update is broken

1894 views
Jun 18, 2020 at 04:13 AM

How to remove programs that are not listed ?

I recently looked into the Auslogics Startup Manager and Shell Extensions and I was alarmed to discover that 2 programs are listed as Dangerous. I have checked the web which lists these 2 program as 58% malicious. The programs relate to the Motherboard hardware installation. They are ASUS.com and atkexComSvc.exe. According to the various web sites the way to remove them is to go to Control Panel Programs and Features and to uninstall. But on my configuration they are not listed in the program list. Auslogics reports them as Dangerous. How do I use Auslogics to disable/remove/unistall?

1893 views
Oct 09, 2020 at 12:26 PM