• Issues with Auslogics software
251 questions

Is your softwares a virus?

Why my Kaspersky anti virus program treats your softwares as a virus and shows me constantly warnings that I am in risk?
I do not have files to show you th problem because I unisntalled all your programs until I am sure that I am not in risk indeed.

Best regards,

Juarez Almeida.

1077 views
Aug 17, 2020 at 04:19 PM

Blocked URL's

Sir,

I don't know how to use Auslogics BootSpeed11 yet and just did something like scanning etc... .
Now, could it be that by using this program that some websites be blocked by, because of security issues for example ?
If so, how can I get this blocked sites back to use ?

I don't think this should be happen but it's just a question.
It is this site I can't get back because as is mention ---->404 - File or directory not found:
https://client.atlasfmi.com/en-US/Dashboard

Thank you so much for your support.
Alex Janssens (Iepenburger)

1552 views
Aug 13, 2020 at 02:41 PM

Do I need to defrag/optimize SSD

I have installed a new 1 TB SSD on my laptop. Your program initially set up to optimize and defrag it. I researched online, and no one recommends doing this as it will dimish the life of the SSD. Questions:

1. Do I need to enable this option?
2. Will using this program to clean up the registry do any damage or shorten life of the SSD?
3. I found online that it is not recommended to shred files on an SSD. If I have sensitve files that I deleted, on a SSD, is it permanently removed/unrecoverable by deletion or I should still use your shred operation?

In all of the above, I just want to make sure your program doesn't damage the life of the SSD. I also want to know if your features affect the SSD negatively or if it is needed at all. What is the positive impact of it on my SSD and operation?

2018 views
Aug 09, 2020 at 10:51 PM

BoostSpeed Messages

I am not using the computer a lot, but BoostSpeed is regularly giving me messages to do scans or to defrag my SSD. How can I reduce the frequency of these messages?

1052 views
Aug 09, 2020 at 05:14 PM

ключ

как узнать свой ключ программы для переустановки.где он хранится?

956 views
Aug 09, 2020 at 02:41 AM

How to remove

Why when i run registry cleaner it leaves this file.HKEY_CLASSES_ROOT\Mime\Database\Content Type\image/vnd.ms-dds
Invalid file type reference.
Failed to fix

1276 views
Jul 31, 2020 at 04:48 PM

Remove write protection your software put on my new external drive

How do I remove write protection from my new segate almost empty drive so I can transfer stuff to it?

987 views
Jul 25, 2020 at 03:31 AM

Unable to uninstall application using Uninstall Manager of Boostspeed 11

I installed SmartDraw2020 application (free version) from the Net. Now, when I want to uninstall it, it is not showing up either in control panel or in BoostSpeed under Uninstall Manager tab. There is Uninstall option for this App when I access through Windows 10 Start Menu (see screenshot attached), but it is not uninstalling from there, due to some error (Could not open Install.log file message).

I am surprised why it is not even listed in Boostspeed under Uninstall Manager. Can you please help me?

1325 views
Jul 22, 2020 at 02:23 PM

猫モードについて

家族も本ソフトを持っておりますが、家族の環境ではメンテナンス画面で猫モードの表示がありません。

設定などによって猫モードが表示されないといった条件などがありますでしょうか。

1149 views
Jul 21, 2020 at 07:09 AM

Demande Information

Bonjour,

Comment faire pour Rechercher des fichiers doublons sur un Réseau NAS

Avec mes remerciements

Courtoisement

Jacques LOGEAY

1501 views
Jul 18, 2020 at 06:14 PM

Зависание прогаммы

Почему Auslogics BoostSpeed 11- 32 бита, когда будет для 64 битных windows 10?
Постоянно при запуске зависает намертво.

1420 views
Jul 17, 2020 at 05:56 PM

отключение не нужного

как в этой программе можно ли отключить все не нужно и что бы пк летатал пк нужен исключительно для игр и хотелось бы отключить все не нужное ну я не знаю половины тут не чего если можно подскажите что делать

1716 views
Jul 14, 2020 at 03:44 PM

Standard SATA AHCI Controller

I successfully uupdated all my outdated drivers using the Update Drivers app, except this one:

When I attempt to update driver for Standard SATA AHCI Controller the boot device becomes unaccessible, and I need to reset the system with restore point.

Do I really need to update it, and if yes then how I can resolve this issue

1615 views
Jul 01, 2020 at 01:12 AM

h78

Уважаемые господа!
Я получил извещение об доступном обновлении программы. Япопытался кликнуть обновление, но ссылка не кликается.... эта же проблема с отчетами, когда я пытаюсь кликнуть подробный отчет, он не кликается.
Что мне предпринять для устранения этой ошибки?

1177 views
Jun 30, 2020 at 04:15 AM

Reklamation !

Wann hören Sie endlich auf mit Ihrer Reklame zu Bombardieren .Es ist sehr Làstig !!!! mit gruss M.Monnier

1310 views
Jun 28, 2020 at 05:46 PM

disk defrag integrated into boostspeed 11.5

I have both the boostspeed 11.5 and the defrag ultimate
Question:
It seems like the integrated defrag in boostspeed 11.5 is the old version not the new ultimate

What would be the advantage of getting the ultimate version if it is not integrated - what does the integrated version NOT do that the ultimate version does?

1557 views
Jun 17, 2020 at 06:05 PM

broken link to update 16 June

The link for your current update is broken

1301 views
Jun 16, 2020 at 12:36 AM

Cat protection turns on every time i boot my Intel I7 Win 10 Machine

cat protetion goes on everytime I turn off my Intel I7 win 10 machine

I am locked out every time I boot, I reset it off see that it is saved but next time I log on its on again

1061 views
Jun 15, 2020 at 04:28 PM

проблемы с Auslogics BootSpeed 11

Уважаемые господа!
Я получил извещение об доступном обновлении программы. Япопытался кликнуть обновление, но ссылка не кликается.... эта же проблема с отчетами, когда я пытаюсь кликнуть подробный отчет, он не кликается.
Что мне предпринять для устранения этой ошибки?

1172 views
Jun 15, 2020 at 04:08 PM

Dashboard popup

Hello,

I have asked this question before and the help I got didn't help one bit.

The Dashboard keeps popping up at the most inconveniant times to the point of be annoying.
When the Dashboard pops up everything stops until I acknowledge it or close it.
It always pops up while I'm gaming, while working with photos, reading my e-mail, and even while I'm working with my annimation programs and interfears with anything else to the point I'm beginning to think you created a virus program.
This has got to stop.
The other previous versions never did this and Im not the only one having the same problem.
I have several friends and family members I talked into buying this program who are having the same problem with theirs also.
Thats Seven (7) people besides me who are about to ask for refunds if we can't stop the Dashboard popups.
I have tried everything I could find from unchecking notices to automatic maintinance and the popups still continue.
Even the suggestions you gave me didn't help stop the pops.

Our 60 days is coming up on the 17th of this month for asking for our refunds.
Help us or refund us.

Thanks again, I think,
Stephen M.

1804 views
Jun 08, 2020 at 08:17 PM

Недопустимое значение реестра при попытке открыть JPG файлы

Здравствуйте!
Не могли бы помочь со следующей проблемой.
После сканирования и устранения ошибок программой BootSPeed при попытке открыть файлы JPG кликом мышки появляется сообщение "Недопустимое для реестра значение".
Спсибо,
Валерий.

1294 views
Dec 04, 2019 at 06:36 AM

Can't install update

On two occasions, I attempted to install the updated version of Boost Speed 11. Each time I got the Blue Screen of Death. That's unacceptable for the $50 I paid for the full registered version. Please advise a fix.

1293 views
Oct 28, 2019 at 01:45 PM

Xтобы Auslogics BoostSpeed 12 не отключал службу «Служба сенсорной клавиатуры и панели рукописного ввода».

Здравствуйте. у меня Auslogics BoostSpeed 12, программа шикарная. Но есть одни минус, когда она производит сканирование то отключается «Служба сенсорной клавиатуры и панели рукописного ввода». Эта служба нужна не только для компьютеров с сенсорными экраном, она отвечает за то, чтобы выводить слава по мере ввода букв, как в Android и IOS. Я печатаю ногой, и мне эта функция очень сильно облегчает печатать тексты в Windows 10. Чтобы Auslogics BoostSpeed 12 не отключала Службу сенсорной клавиатуры и панели рукописного ввода, в настройках программы я вынужден отключать пункт «Продуктивность», а эта сильно урезать функционал. Поэтому прошу в дальнейших версиях исправить эту проблему, чтобы Auslogics BoostSpeed 12 не отключал службу «Служба сенсорной клавиатуры и панели рукописного ввода».
Александр

1291 views
Dec 11, 2020 at 08:09 PM

file backup

posso cambiare la posizione del salvataggio dei backup generati da software?

1284 views
Nov 21, 2019 at 06:37 AM

Compressing the operating system

Hi, what are the cons of compressing the OS ?
Is it safe?

1283 views
Dec 12, 2020 at 04:07 AM

AUSOLOGICS 12 UPDATE NOTIFCATION

Dear Support, I have Auslogics Boostspeed 12 on my machine. There was a flash on the screen of 12.2.0.0 a recommended update.
So my question is there was nothing in that flash update telling me if its a to pay for update or for free. This need to be shown in my book. Do you see where I am coming from with this? It shows what the big fixes are with the new update but yet nothing about if you hit the link if there is a small payment involved. This needs to be incorporated as part of any firmware update in my book. Regards Paul

1277 views
Oct 01, 2021 at 02:23 AM

IMEがスキャン後停止する。

Windows10のinsider Programに参加しています。 Boostspeed10を1年半ほど使っており、Win10 build188xxごろまでは問題がありませんでした。ところがそれ以降のビルドから、IMEが無効になるようになり、Windows のバグかと思っていました。
ところが、ふと思いついてBoostSpeedのスキャンで削除したファイルを戻すと、IMEが復活しました。 Windowsのアップデートの際にBoostspeedとバッティングするような変更があったのかもしれないと思っています。

今、Boostspeed11を使っており、システムにかかわる項目を大幅に外して使っています。
いつも使うのは クリーンアップと保護です。
トラブルはIMEだけですので、IMEにかかわる項目だけ外してスキャンしたいとおもいます。
クリーアップ・保護の項目で外すべきものをお教えください。

1276 views
Dec 04, 2019 at 12:32 PM

How to remove

Why when i run registry cleaner it leaves this file.HKEY_CLASSES_ROOT\Mime\Database\Content Type\image/vnd.ms-dds
Invalid file type reference.
Failed to fix

1276 views
Jul 31, 2020 at 04:48 PM

integrator.exe грузит процессор

Процесс integrator.exe грузит процессор постоянно, как это исправить?

1275 views
Dec 31, 2020 at 07:13 PM

Bit Replica

Found area to at least attach info from last two sent to Tech Support.
Screenshot is only partial list of ewrrors. I like BS 11-12, but this product should go in the trash.
What the hell is the subcategory for when you cant put anything in related to the BitEReplica software issue.
You should hire someone that understands people, not zeros and ones.

1273 views
May 05, 2021 at 04:59 AM

slow computer.

hello, im valeri i have to ask why is my computer slow? pls send me the answer
i have to thank this program for helping me and i rly would like if this progarm helps me more
thank u -valeri

1271 views
Dec 18, 2019 at 04:01 PM

BoostSpeed actions on Windows 10 Shut Down

I use Microsoft Office 2003 and one of the features maintains a list of recently used files in each of Word, Excel and Outlook. Recently the recently used files list in these three programs has been cleared following shut down at the end of the day so that when I restart my computer the next day the recently used file lists are empty and start being repopulated during the course of the day but again are cleared following the final shut down of the day.

My question is - is there a feature of Boostspeed that is clearing these lists and how do I change it so that it doesn't happen?

Regards, Harry McBride

1269 views
Sep 14, 2020 at 01:34 AM

Pop-Up Product Sales Window

Hi-

I just recently purchased your Bootspeed system--which is great and full of great features that I typically have to buy many programs to do. I keep getting an ad pop-up to buy your other products and when I check off DON'T SHOW AGAIN, it just does that. It's annoying and a turn off..

Thanks,

Steven

1267 views
Mar 08, 2020 at 09:16 AM

BoostSpeed 12 deleting my Spotify playlist files

EWhy does every time i run the BoostSpeed 12 scan it deletes all of my Spotify downloaded playlist files?

1267 views
Aug 25, 2021 at 03:48 PM

Disc doctor

Disc doctor advices that I have a disc errpr pn my main drive. How do I rectify this

1265 views
Aug 19, 2020 at 06:52 AM

Disk Defrag pro not showing new drive

I have just installed a new external hard drive (G) and the drive is not displayed in the list of disks in Auslogics Disk defrag 10. Could you please advise me how to correct the issue.

Sorry but I did not know which sub category was appropriate

1262 views
Feb 07, 2021 at 02:06 PM

bootspeed 5

I have bootswpeed 5 on windows 7. I recently purchases 11 for other windows 10 computer.. I downloaded 11 on windows 7 and now have access to bootspeed 5 and 11 on this 7 computer. Revo uninstaller does not show 5. best way to uninstall bootspeed 5? thanks, jimz

1261 views
Feb 09, 2020 at 01:43 AM

Error Message

Greetings,

Please open "Screen Shot" of error.

Thank you for your help in this matter.

Long Time Auslogice Customer

V/r

J. Aguero

1260 views
Oct 27, 2019 at 02:31 AM

Windows Slimmer question

After scanning for old windows libraries and initializing the cleaning process. It says process completed but no files are cleaned. Still 2.7 Gig installed on rescan and same problem on re-cleaning. What to do? Thanks
Sorry, I couldn't find a catagory for Windows Slimmer questions

1257 views
Dec 11, 2020 at 04:33 AM

Your Defrag program

Can you explain this? I downloaded the "free" defrag version last Saturday. It worked perfectly. On Sunday, I dod my usual maintenance, which includes defragmentation and back-up. Again, it worked perfectly. Today, when I was working I got a message indicating that a "defragment" was urgently needed. So I did yet another defragmentation. Then, for some reason which
I cannot explain, I downloaded the "pro" version of your product. Once it was completed, I did yet another defragmentation. To my surprise, there were files that required yet another defragmentation. My question is, why? Should I really trust that your software is actually doin what it is supposed to?

1245 views
May 24, 2021 at 02:00 PM