• Issues with installed software
410 questions

Empty folder program freezing up

Hello there. First time asking for assistance. The AB13 Suite works great except for the empty folder program which freezes up on both computers here at the office. Whole program then does. What now? Thanks....

Paul


717 views
May 16, 2023 at 11:36 AM

Versione Auslogics BoostSpeed 13

Gentile Auslogics, vi chiedo cortesemente se è prevista la possibilità di provare la versione Pro di BoostSpeed anche solo per 24 ore. Grazie e cordiali saluti
720 views
Apr 29, 2023 at 10:40 AM

BoostSpeed11でスキャン、不具合解決をするとGoogleDriveが終了する

お世話になります。
BoostSpeed11のダッシュボードからスキャン、表示された問題を解決すると、インストールされている「GoogleDrive」が終了します。

割り当ててある仮想ドライブも消え、タスクバーのアイコンも消えてGoogleDriveが機能しません。GoogleDriveの再起動も出来ません。
GoogleDriveが終了した時点でGoogleDriveアプリのプログラム自体は削除されないので、
コントロールパネル、プログラムと機能から削除→再起動→ログイン→再インストールが必要になります。

GoogleDriveのインストールフォルダや関連すると思われるレジストリをスキャン対象から除外しましたが、この問題は解決しません。

何か良い方法があれば教えて下さい。
以上、よろしくお願いします。

726 views
Apr 25, 2023 at 02:44 AM

Clearing Privacy History issues

Every day, I start the day, running Advanced System Care, then Glary Utilities, then WiseCare 365, then Auslogics Bootspeed 13, the I reboot and then run ASC again. I have been doing this now, daily, for over 3 years (updating as they are made public). 1st run of ASC... I find privacy issues and then delete them. With Glary's... I run (in Advanced) their "Erase history" under "Privacy" multiple times until I get "Zero" issues found (sometimes up to 15 times to get a zero response). Then I run WiseCare, multipl times (usually around 6 times (main page) and then Under "System Cleaner" I usually only run each section once... sometimes though I run the "Advanced Cleaner" a few times, each time returning a different number of files found and cleaned... but never getting a "zero" found result. NEXT is Auslogics Bootspeed 13 (AB13) I run the main screen, cure the findings... and then I run the "privacy" scan again... and I have done this up to 30 times in a row. The important thing hereis... each time returns a number of files found that is different than the previous time AND there is no pattern to the numbers returned either!

Looking at the past, the Neuroquila virus (circa around 1995) was the first (as far as I know) "polymorphing" virus. It created a "sacrificial virus" to "feed" any existing antivirus program on a machine so that while the antivirus was repairing the created virus the real virus could then attack the antivirus, making it, in the future, always retrun a "no virus found" message to the user. Next, as I recall... comes the concept of "nesting" where when you remove one thing another is created as that one is eliminated.

the above are just 2 examples of why I could be getting the results, daily, that I get BUT... I have stopped these programs after just doing an initial run of each and I have, many, many times stopped them short of doing an all out cleaning and I have done many "all out cleanings" (where I run each program multiple times) and there is a large difference in my end performance of the machine. PS... I do this on all 3 of the machines I have running and NO... I am not making money with my computers... I am a 71 year old man who's retired and od this for cheap thrills and to prove I haven't yet lost my sanity... thank you very much.

Sooooo.... I'd like to buy your program... but only if there's a component in it that let's me state how many times each component within it will run before it stops running.... cause sitting here and re-running these programs for over an hour everyday... just to keep my computer operating at a decent speed (2-I.7... 16 GB Mem, 500 GB SSD, 1- I.5 ... 16GB Mem, 500 GB SSD).

What I want is something I can configure to run multiple passes of the different compnents within your software so I can set it and then go do something else while it scours, re-scourts and rescours again as many times as I want it to.

Cool?
965 views
Apr 24, 2023 at 01:11 PM

BoostSpeed 13 Ansehen der Ergebnisse

Warum kann ich bei BoostSpeed die Ergebnisse nicht lesen? Sowie ich auf "Die Reparatur abgeschlossen. Klicken Sioe hier um die Ergebnisse anzusehen" drücke, verschwindet alles. Ich konne bishe keine Ergenisse mir ansehen.
Im Voraus vielen Dank!!

Regards Hans
701 views
Apr 23, 2023 at 09:44 AM

chrome

my chrome video is not working
699 views
Apr 15, 2023 at 05:49 AM

Licence Auslogics

Bonjour, je suis client chez vous depuis plusieurs années, si je prends la licence pro, aurais je la totalité de votre logiciel avec bien sur la défraguementation des disque SSD? ... Merci pour votre réponse.
Salutations cordiales.
André
697 views
Apr 14, 2023 at 09:49 AM

slow start

Bootspeed is very slow to open on my pc.
707 views
Apr 05, 2023 at 02:53 PM

BoostSpeed reading errors

On the bottom strip of the main display on BoostSpeed there are alternating displays of some statistics for CPU HDD NET and RAM. All of these consistently show 0%. Why are they not reading?
Also I frequently get a pop-up suggeting I clear my browser cache because it contains anywhere from 23 to 46 TERABYTES of data. This is odd because I have only 3 TB of available storage on this machine.
699 views
Apr 05, 2023 at 12:18 PM

Where to find the Optimize Tab

In Auslogics Boostpeed 13 the Optimize Tab disappears in Advanced Mode after closing the app and relaunching Boostpeed 13. I tend to forget or cannot find the tool that creates the Optimize Tab. Which tool houses or creates the Optimize Tab?
670 views
Apr 04, 2023 at 04:14 AM

How do I correct index entry errors?

How do I correct index entry errors?
816 views
Apr 03, 2023 at 05:58 PM

upgrade

do i need an upgrade for home use only
689 views
Apr 01, 2023 at 08:59 AM

вопрос

почему не работает
699 views
Mar 28, 2023 at 04:48 PM

Defrag external usb drive?

Hello,

How to I use defrag 11 on an external USB drive?
My little dirve appears in Windows 10 but doensn't show up in your defrag software for me.

Thanks,
joshua
732 views
Mar 17, 2023 at 07:31 AM

Auslogics - Disk Doctor (Repair)

Hello Sir/Madam.

As per an initial scan with the Disk Doctor, it diagnosed having disk errors on my SSD.

For any further analysis, it states that my SSD will be dismounted and locked while it performs its majic.

My questions:
- What are the consequences if the SSD is not remounted onto my Surface computer,
- Is the Disk Doctor a reliable software, or could I be left in a lurch if the SSD is not reconnected to my computer and
- How long could the repair take. I have a 500 GW SSD.

Regards,

Pietro Di Zanno
883 views
Mar 15, 2023 at 04:35 AM

Auslogics scans

I have been using Auslogics for seceral years now. My question is how long do the results of a scan last. I have noticed for instance that the internet settings hold goo,. the scan in clean-up are good and then the next day they must be deleted again. Does a reboot erase some of youy clean-up for tha same day? Just curious. Any info would be helpfil. Thanks.
783 views
Mar 14, 2023 at 08:36 PM

Registry Cleaner

Hallo Auslogics Team ! Ich hatte mir vor Boostspeed 13 Pro den Auslogics Registry Cleaner Professinal gekauft !
Meine Frage...Sind diese beiden Produktversionen identisch bzw.funktionsgleich ?
Würde mich über schnelle Rückmeldung freuen!
Mit freundlichen Grüßen Klaus Ratje
725 views
Mar 14, 2023 at 01:36 PM

Disk Defrag 11 - Wipe disk blank area function reports 100%, but doesn't actually finish

I know that wiping a large HD can take time, but it reached 100%, the program never repotred it finished. I let it continue to run nearly 12 hours after it reached the 99-100% point. I couldnt close the program either, so I restarted the PC in order to close the program. Dell Percision T3500, 24GB RAM, 8 core Xeon W3540, Win10 x64 on SSD. Everything else runs well. I'm using the paid version of Disk Defrag 11.
726 views
Mar 13, 2023 at 11:13 PM

Start up

When I use Auslogiics to fire up It seems to take a long time befor I can use it
673 views
Mar 12, 2023 at 01:52 PM

habe doch freischaltcode von computerbild

warum kann ich nicht freischalten, wenns nicht geht dann behaltet es eben da bin ich weg
653 views
Mar 12, 2023 at 07:10 AM

Boost Speed

The registry cleaner tells me it has cleaned 14000 or so items from Installed Programs. When I reboot and restart the process, i t still finds the same number of items.

Please advise.
846 views
Dec 27, 2022 at 08:17 PM

of course windows 10 update assistant won't work for anybody with windows 10 version 10240

not kissing auslogics ass but your products work for me - i've purchased quite a few licenses from you in past 6 months

WHEN is auslogics going to create a new product designed specifically to -- F I X -- windows updates ?

Windows 10 update assistant desn't work, you can have a brand new laptop with windows 10 version 10240 and

you will NEVER be able to update to version 20H2

go online and google this famous problem yourself: '..... https://www.google.com/search?q=windows+won%27t+update+to+20H2&source=hp&ei=StRUY7SEMqaq5NoP3eG48AE&iflsig=AJiK0e8AAAAAY1TiWtOlcytSaQ4bxpid44eCLbIptM0H&ved=0ahUKEwi00cqi0vX6AhUmFVkFHd0wDh4Q4dUDCAk&uact=5&oq=windows+won%27t+update+to+20H2&gs_lcp=Cgdnd3Mtd2l6EAMyBQgAEIAEMgYIABAWEB4yBggAEBYQHjIGCAAQFhAeMgYIABAWEB4yBggAEBYQHjIFCAAQhgMyBQgAEIYDOhEILhCPARCPARDqAhCMAxDlAjoRCAAQjwEQjwEQ6gIQjAMQ5QI6CwgAEIAEELEDEIMBOgsILhCABBCxAxCDAToRCC4QgAQQsQMQgwEQxwEQ0QM6DgguEIAEELEDEMcBENEDOggILhCxAxCDAToICAAQsQMQgwE6CAgAEIAEELEDOgUILhCABDoICC4QgAQQsQM6CwguELEDEMcBENEDOg4IABCABBCxAxCDARDJAzoLCC4QgAQQxwEQrwE6DgguELEDEIMBEMcBENEDOg4ILhCABBCxAxDHARCvAToLCC4QgAQQxwEQ0QM6CAgAEBYQHhAKUKbjAViXtwJgyIEDaAJwAHgAgAGBA4gBuxuSAQkxMC4xNi4xLjGYAQCgAQGwAQo&sclient=gws-wiz ......'

Anyways, i'm sure if you auslogics geniuses could create a product that would diagnose te installed Windows 10 -- even

a FRESHLY INSTALLED COPY - and then figure out how to FIX WINDOWS 10 UPDATE it would be great

everytime, i've used windows assistant or used their diseased updare system, my brand new lapop automatically

UN-INSTALLSthe 'update' upon reboot.

good luck, you have a winner on your hands should you FIX the hateful microsoft update problem

really, windows and microsoft SUCK as bad as mscintosh/apple and Their endless built-in-obsolete operating systems

for now ? i've DISABLED all windows updates except for DEFENDER updates every 48 hours

sincerely

lynnpokemonojeff (i will NEVER AGAIN attemptto 'update' my windows 10 version 10240

843 views
Oct 23, 2022 at 05:51 AM

auto run

Hello and good pm. Can you please guide me on how to set boostspeed 13 to run auto.
842 views
Feb 10, 2023 at 07:25 AM

suppression des fichiers en double (copies)

Bonjour, je souhaite supprimer avec votre logiciel les fichiers en double
Quelle est la marche à suivre ?
merci de votre aide
André
833 views
Apr 02, 2022 at 12:16 PM

Notices

I am the target of a very vicious hacker. A short time ago I receieved a notice from Auslogics of a new file that had recently been added into my system. I checked to understand more, then deleted it. However, I was lucky to see this notice. If I am away from my desk and a notice pops up I may miss it. How can I keep track of notices you send so I can circumvent any threats?
832 views
Dec 29, 2022 at 12:17 AM

reports not working

reports does not do anything. I generate a system report, and view report does not do anything
831 views
May 07, 2022 at 09:18 PM

le van hoa

sao khong kich hoat kye duoc
828 views
Dec 31, 2022 at 09:21 PM

Multiple Installations

Do I have the authority to install the full version on a laptop I have or must I buy another subscription? Thank you!
827 views
Feb 19, 2023 at 10:50 PM

SYSTEM SCAN

I have boostspeed 13 Pro. When I do a system scan, the results come back so many mb deframented, etc. But when I resolve, it only clean sonme of them. Maybe 10 mb less. It cleans less on defrag and junk. If i scan again, it cleans all. Why should I have to do it twice? Also, can I set up system scan to be automatically done? And if I can, how do I do it? Please advise.

Thank You,

Doug
gambichler5@aol.com
827 views
Dec 15, 2022 at 09:38 PM

Rescue Center

HABE FOTO dUPLIKATE GELÖSCHT UND INS RrESCUE cENTER VERSCHIEB EN LASSEN:
wIE7WO finde ich das Rescue Center, für den Fall, dass ich die gelöscghten wiederholen möchte?
826 views
Dec 19, 2022 at 03:16 PM

ralentissement

Bonjour, je rencontre un ralentissement limitant l'usage de Google Drive. Les affichages sont très longs, les échanges de contenus encore plus...
Je l'ai réinstallé, sans succès.
824 views
Aug 22, 2022 at 05:42 PM

Fragmentação de SSD

Meu Auslogics BoostSpeed 12, não está identificando meu SSD Patriot 480G.
822 views
Oct 29, 2022 at 06:03 AM

何回cleanningをおこなってもデフラグや調整項目がある

PCのクリーンアップを目指してscanを行っていますが、何回行ってもデフラグや調整項目が表示されます。
PCのどこかに、基本的な問題点があるのか心配しています。
818 views
Nov 27, 2022 at 09:49 AM

How do I correct index entry errors?

How do I correct index entry errors?
816 views
Apr 03, 2023 at 05:58 PM

gpu stop desponding

Error Message: Display Driver Stopped Responding and Has Recovered for my intel hd 2500 in league of legends it freeze
814 views
Jan 11, 2023 at 10:21 AM

Angy Birds

Wie bekomme ich Hyper V auf Lenovo ThinkCentre MT-M9622-CTO
809 views
Dec 06, 2022 at 03:31 PM

Bluetooth driver

When I bought this I ran a scan and was using my wireless mouse after the scan I was unable to use my mouse. Would this software delete my driver if so how would I get it back?
808 views
Sep 26, 2022 at 03:40 AM

Slow startup

Good day, old person here.....

I am using Windows 10, do I need both Google Chrome AND Microsoft Edge? I sometimes receive a message from Auslogics saying I may have a privacy issue and that I should look at my privacy settings... but as there is no indication of what the privacy setting should be or what has changed, I don't know what I am supposed to be checking.

Patience and any help offered would be much appreciated!

Thanks & regards
Jacqueline Collier
808 views
Dec 27, 2022 at 09:45 AM

Removing all traces of google from windows

Is there an efficient way of removing all things (every mention of) Google from my sysem, preferably using your products?

In the pase I have gone through the registry line-by-line and removed anything that says "Google," "Chrome," or "android." this takes a long time and is teadious but I am usually successful in keeping Google out of my life.
803 views
Jun 04, 2022 at 02:26 PM

UPDATE

Hi.
When I see the mesage in my laptop: " You can upgrade" to 13.0.0.2. Visit our web page.
I go to this web and I download the file that you have there.
I install this file, but I can't have the new version.
Could you guys help me?

Thanks
789 views
Dec 11, 2022 at 04:04 PM