Home

Windows-related issues

713 questions
Page loader

Browser privacy issue

Good day, old person here.....

I am using Windows 10, do I need both Google Chrome AND Microsoft Edge? I sometimes receive a message from Auslogics saying I may have a privacy issue and that I should look at my privacy settings... but as there is no indication of what the privacy setting should be or what has changed, I don't know what I am supposed to be checking.

Patience and any help offered would be much appreciated!

Thanks & regards
Jacqueline Collier

1432 views
Feb 12, 2025 at 01:47 PM

Random ping spikes

Recently, while I play games my computer has random lag spikes for a few seconds. My computer isnt even a year old yet and just started doing it, how do i fix it?

1432 views
Feb 12, 2025 at 01:47 PM

Keep document lists

How can I keep my document lists?

These disappear from my Start/Documents list and the list in each program (Word, Excel).

I have searched and searched and can't find this referenced.

Thank you.

John Zwolanek
Deforest, Wisconsin, USA

1429 views
Feb 12, 2025 at 01:47 PM

Windows 11 update not recommended for my configuration

Hello! My question is this - Why my configuration is not good enough for Windows 11? Relating to the windows update message.
The hardware is not good enough maybe?

1429 views
Feb 12, 2025 at 01:47 PM
Auslogics BoostSpeed
Download Auslogics BoostSpeed
A full toolkit to clean out junk, fix issues, repair, and tweak your system to give your PC a performance boost—no tech skills needed.

how to transfer data to a new laptop?

Hi. This may be out of your field, but...

I am relaunching a small nonprofit. Part of the process is transferring files from a worn out laptop (using now) to a newer refurbished one. I'm using the free version of Auslogics Speed to clean up the old laptop before transferring data to new. We will be subscribing to the paid version for the newer laptop after I get the transfer done.

In the past, I've had to have someone transfer data using specific cables. Is there an Auslogics or other software that can be used to do the transfer without hardwiring? Novice here techwise. And, it's always been my experience that no matter how successful the data transfer, the folder and files have to be manually reconstructed. A work-around would be great.

I need t leave home now but will return about 4:30 Pacific. Yes, I know that's asking a lot, so I appreciate whatever you can share about the challenges I'm facing.

Onward,
Will Anderson
greenvegans.org

1427 views
Feb 12, 2025 at 01:47 PM

How to check system performance rating?

how to know to know my system performance rating.. whther its doing worst or average. is there any software for that??

1427 views
Feb 12, 2025 at 01:47 PM

Unable to move desktop icons

recently did cleanup and deleted some .ico files. checked Restore and files not located. cannot move desktop icons and a 1-2 minute delay using mouse with no ability to select programs on bootup since Auslogic installed. tried various workarounds via internet to no avail with no help on how to restore missing files. can copy/past icons but not move on desktop. no such problems since last bootup except mouse delay. not able to determine which file to send for review.
1424 views
Feb 12, 2025 at 01:47 PM

как разделить диск?

как произвести разделения диска что бы перенести виндус на другую часть диска ?

1423 views
Feb 12, 2025 at 01:47 PM

ソフトウェアをアンインストールしたのに、ポップアップが引き続き表示される

お世話になります。
ウイルスバスタークラウドをアンインストールしたのですが右下に「期間が切れていますと」広告がアップします。どうしたら良いのでしょうか。
よろしくお願い致します。

1423 views
Feb 12, 2025 at 01:47 PM

How to change location of documents folder?

Can I move the "My Documents" Folder to another location/drive?

1420 views
Feb 12, 2025 at 01:47 PM

Microsoft office documents not opening

For some reason I cannot open any of my previous microsoft office documents, not work nor excel. When I choose to open them it says "You'll need a new app to open this .docx file" Look for an app in microsoft store. Says same when trying to open Excel documents. It was fine last time I used it about a week ago and now cant open any of my documents, nor word blank document templates.

1420 views
Feb 12, 2025 at 01:47 PM

can not download BoostSpeed .exe file

Everytime I try to download the newsest version of BootSpeed, my laptop saves it as an Adobe PDF file and will not open/install. Will completely removing the BootSpeed app and then downloading the newest version work around my problem?

1419 views
Feb 12, 2025 at 01:47 PM
Auslogics Driver Updater
Download Auslogics Driver Updater
A one-click solution to find outdated drivers, install the latest versions, and solve display, sound, and device glitches to keep your machine working smoothly.

Suspicious tmp.exe files needing to be blocked daily

Every day after Windows startup I see a privacy warning from my antivirus software (Trend Micro Maximum Security) that one or more new files in C:\Users\\AppData\Local\Temp is trying to access my C: drive, as it is protected against ransom attack by the antivirus software, and offering to block it.

The files being blocked are all of a certain type, ending .tmp.exe. File properties reveal them to be "7-Zip Standalone Console" files, and are executable.
For instance:
de9f9807-308a-48bf-9311-7495c8765374.tmp.exe
cec08685-b06f-4c1d-a05c-0333f9a5ce4e.tmp.exe

Are you able to tell me what this executable is doing in the background? I am suspicious of it.
(I cannot add an exe file to this submission)

1416 views
Feb 12, 2025 at 01:47 PM

"Safe to Remove" notification does not appear

safe to remove notification does not come on screen when usb devices are removed?

1416 views
Feb 12, 2025 at 01:47 PM

Fortnite fps drops and stutters

I have pretty good fps in fortnite but constant fps drops and stutters, I tried everything i found on the internet but seems like nothing works

1415 views
Feb 12, 2025 at 01:47 PM

Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?
1415 views
Feb 12, 2025 at 01:47 PM

Dont know windows password

my computer is registered with Microsoft in my late wife's name and i dont know her password. how can i overcome this problem witout lpsing every thing?

1410 views
Feb 12, 2025 at 01:47 PM

Memory problems & Upgrade question

I want to upgrade to 13, but the only offer I have is for 3 PC's. I don't have 3; only 1 Is there a discounted rate now and in the future for one app?

I also have a problem with the fact that I have to use 2 memory hog apps. Do you have an app (similar to Iobit's) that will allow me o release unnessecary memory?

1404 views
Feb 12, 2025 at 01:47 PM

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
1403 views
Feb 12, 2025 at 01:47 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
1402 views
Feb 12, 2025 at 01:47 PM