943 questions

A little advice before running this feature

I am not having any windows 10 problems but am a little concerned about your optimization feature to remove outdated windows files. In my case there are 43.16 GB or 28,000 items indicated that could be cleared. The warning is that after this some files may have to be downloaded from Microsoft. Is this amount of files typical. My system has had Windows 7 on up so maybe this would help but there are so many of these files I dont want to crash my system. Any tips or advice on this would be appreciated

Mark
1292 views
Oct 27, 2020 at 03:49 AM

Turn indexing back on

Hello! Bootspeed disabled indexing. How do I enable it back?
1444 views
Oct 26, 2020 at 03:26 PM

RDP keeps disabling on every machine that has boostspeed installed

I have my own domain with a virtual environment as well as several physical endpoints (mostly laptops). None of the virtual machines have boostpseed installed, only the majority of the physical machines. I have RDP enabled by group policy.

I notice that intermittently (seems to do it when it wants to), if I reboot a laptop or other physical endpoint, the machine will boot up with the "termservice" disabled, even though groupm policy enforces this to be on.

After troubleshooting group policy, uninstalling all other security software, and weeks of various other troubleshooting methods, the only commonality I can find is that all the machines that do this have boostspeed installed.

I found this post
https://qa.auslogics.com/question/225

And followed the instructions there. I also turned off the performance monitor in boostspeed via the settings, but the issue is still persisting. My next step I guess is to uninstall boostspeed from all of my machines but I figured I would reach out before I give up on the product.
1478 views
Oct 26, 2020 at 01:20 PM

key product W10PRO missed

Hi, I have AuslogicsBoostSpeed ​​11 licensed on 3 computers. 2 computers, the oldest, have windows 8.1 PRO. Newer computers have Windows 10 PRO. In the SOFTWARE-SYSTEM INFORMATION-OPERATING SYSTEM section the product key normally appears while on the PC with W10PRO the alphanumeric character string of the product key is covered with the capital B letters. I wanted to know why the code is hidden before it appeared. Thanks for the reply. Alex

1332 views
Oct 25, 2020 at 05:01 PM

Напортачил...

Я перенёс папку "Загрузки" из положения по умолчанию на диск D, но не создал отдельной папки, и теперь "Загрузки" - это весь диск D. Получается бардак.
При попытке вернуть всё по умолчанию или перенести в другое место, пишет: "Не удалось сформировать список обычных подкаталогов в "D:\System Volume Information".
Отказано в доступе.

Как вернуть положение по умолчанию???
1141 views
Oct 25, 2020 at 11:38 AM

ask

i have licence for home version
and i install pro version
how can i back to home v
1203 views
Oct 23, 2020 at 04:28 PM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

1235 views
Oct 22, 2020 at 01:19 PM

PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130
1163 views
Oct 22, 2020 at 01:46 AM

立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか?
1311 views
Oct 20, 2020 at 06:43 AM

Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

855 views
Oct 19, 2020 at 05:28 PM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1572 views
Oct 14, 2020 at 03:43 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
889 views
Oct 09, 2020 at 06:24 PM

Desktop

I have lost my icons on the desktop!
1162 views
Oct 08, 2020 at 02:28 AM

Lock-screeen blury

Hello!
When starting my computer (or when locked) I'm allways directly prompted for password or pin, whith a blury picture in background.
However I like those beautyful pictures and would like to see them clearly prior to logging in. What to do?
/Björn-Ove
1323 views
Oct 05, 2020 at 09:43 AM

Window.old folder

Hello¨
The PC had Update to 2004 Versione, now has the PC ond big 30GB Windows.old folder. why can i the folder delete
1320 views
Oct 05, 2020 at 07:31 AM

I applied Tweaks and now I have no sound

Is there a way to revert applied/recommended tweaks? After applying tweaks through the application, I no longer have sound and I get an error when I try to play video files
1254 views
Oct 04, 2020 at 11:09 PM

原因不明起動しない

Windows 10 64
症状
電源を押す
電源ボタンとその隣の起動ボタンが伝統する(チカチカ。。。正常)
1分後消える
数分後 画面に「修復している」と出る
その後様々な修復Optionが出るが、起動していないので何もできない
。。
同じことを繰り返していると突然起動できる(現在のように)
上記の状態が前触れもなく発生する
1485 views
Oct 04, 2020 at 12:51 PM

teredo blocked

how can i fix my teredo?its blocked

1087 views
Oct 02, 2020 at 08:33 AM

Про производительность компьютера

Дорогие разработчики программы Auslogics BootSpeed, у меня проблема.
Я хотел повысить fps помоему я снял что-то с диспетчера задач,и вводил команды в консоль в игре CS:GO в мастерской карте BENCHMARK. И, до этих изменении у меня было около 70-100 fps, а сейчас fps 40-60. Что мне делать? Подскажите, пожалуйста!
1005 views
Oct 02, 2020 at 05:44 AM

Issues Microsoft Flight Simulator (FS2020)

Hi, I have been a customer of yours for a long time. I am satisfied with the software but now I need to ask a question or rather a report.
I have the license for 3 PCs, and on one PC I have the new MSFS FS2020 simulator. Thanks to the backup I restored the files. The problem is that after deep cleaning privacy, traces in applications, empty folders, registry files, Windows system files could no longer start the game. I thought to warn you and I hope that the problem is solved. Thanks and sorry. My configuration: CPU i7-8700.... Windows 10 PRO.... RAM 48 Gb.... HardDisk M2 NVME samsung 1Tb.... GPU RTX 2060.
1510 views
Oct 01, 2020 at 12:43 PM

Проблема с командой "Спящий режим"

Вместо команды "Спящий режим" выполняется "Перезагрузка".
1132 views
Nov 07, 2021 at 11:44 AM

Deleting A folder and file

Hi there,
How can I delete a file and folder that won't delete?

1131 views
Nov 26, 2019 at 05:17 AM

Зависание

Добрый вечер! Сегодня завис компютер и никак не отвисал, пока не выключил с кнопки, совсем недавно была установлена система и диск ссд

1129 views
Dec 12, 2020 at 04:01 PM

Boot Speed, or Restart Speed

The main reason I bought this program was to help increase my boot speed. it's 4 minutes and 15 seconds. After running the Pro version of the program the boot speed is still the same. I deselected a bunch of items in the startup screen and it's still the same. I don't understand why it takes so long. Please help.I'm not sure if this is a windows question or a software question. thanks. Paul
1127 views
Feb 11, 2021 at 04:14 PM

je n'arrive pas à formater

Bonjour, je n'arrive pas à formater, j'avais windows 8.1 pro cela marcher très bien ,j'ai été visité par des hakers. pertubation de mon ordinateur ,j'ai restalllé le logiciel 8.1 pro ,il m' installé version entreprise evaluation! j' ai acheté windows 10 famille ce ne marche pas. j'ai téléchargé le logiciel formatage de bas niveau cela ne marche pas . je suis embété pouvez vous le faire à ma place pour je puisse tous réintaller, merci d'avance de votre compréhention ,en attente de votre réponse M AUBOURG Didier (FRANCE)

VEUILLEZ AGREES MES SALUTATIONS DISTINGUEES

M AUBOURG Didier (FRANCE)

1124 views
May 31, 2021 at 06:42 AM

Windows 10

У меня сломалась корзина на диске L. Как это устранить?

1120 views
Feb 14, 2021 at 05:46 AM

please solve driver problem

my computer show unknown device please solve driver problem

1119 views
Dec 10, 2019 at 02:05 PM

mise a jour de fonctionalité vers windows 10 version 20H2 bloque a 61%

Bonjour,
Je veux desinstalle Conexant Smart Audio HD qui est supposé creer ce probleme.
Le désinstalleur de Boostspeed ne le troive pas.
POurriez vous me donner une suggestion?
Merci
Cordialement.
1116 views
Aug 05, 2021 at 11:19 AM

funzionamento windowes10

Non posso fare un punto di ripristino
1114 views
Feb 22, 2021 at 05:23 AM

Повышенное потребление ресурсов

Периодически всплывает уведомление о повышенном потреблении ресурсов. По клику открывается Task Manager, из информации в котором я понимаю только, что процессор загружен на 100%, оперативная память тоже. Я и сам замечаю, что компьютер часто тормозит и процессор нагревается до 50 градусов.
Компьютер новый (моноблок Lenovo, W10), программ в автозагрузке не более десяти. Прежний моноблок, которому более пяти лет с W 8.1, на котором установлено гораздо больше программ, ведёт себя гораздо резвее.
И что со всем этим делать? В Task Manager не вижу каких-либо инструментов. Уж не сама ли ваша программа Auslogics Boost Speed 11 тормозит систему?

1114 views
Apr 18, 2020 at 05:17 PM

WinSxS Folder

On my Win10 desktop - running Build 19044.1618 - the WinSxS folder has grown to 12 GB. Windows Slimmer as well as dism.exe Cleanup show 6 GB thereof as obsolete. However, neither Windows Slimmer nor dism.exe do a cleanup. Any idea how to get rid of those obsolete 6 GB?
Best regards/HMeihoefer
1111 views
Mar 15, 2022 at 03:30 PM

Correct pagefile number for 4gb ram ddr2?

i am having some issues with pagefile's maximum and minimum numbers. when i set the numbers to minimum= 3583 and maximum= 6184. my game, GTA V, has some graphical bugs. like the textures dissapear when im driving to fast. and the game after a time playing it crashes. so whats the ideal number to put in the pagefile for 4gb ram ddr2?
my specs:

windows 8.1 pro
amd phenom quadcore 9600 2.30 ghz
4gb ram ddr2
nvidia gt 710 2gb vram

i also have it set to minimum and maximum 6184 because its the currently alocated number in the bottom of the pagefile window
1111 views
Aug 29, 2020 at 01:48 AM

lenteur

Bonjour à vous et merci d'avance pour votre réponse, cordialement.

Pourquoi malgré les mises à jours et tout et tout, je trouve mon pc d'une lenteur et ceux malgré qu'il est loin d'être plein.

Merci pour votre temps, Mr Rome
1109 views
Jul 12, 2021 at 02:26 AM

my computer does not connect to my bluetooth headphone

whenever i try to connect my blutooth over ear headphones with my windows it doesn't get connected and it's very difficult for me to use as i have to attend frequent meetings and lectures and moreover with my smartphone its very difficult as i have to zoom minute details in order to see, therefore i need a quick solution for this problem as fast as it could be.
1107 views
Sep 09, 2021 at 09:19 AM

descaras

me han desaparecido documentos en la carpeta de descargas al actualizar a la nueva version
1104 views
Jan 28, 2021 at 03:44 PM

Right Click opens very slowly

Right click on file explorer options (such as copy) takes forever to load. Right click on any file takes forwver to load options.

Tried to purchase Boostspeed Pro but website would not advance to chaeckout?
1104 views
Dec 19, 2021 at 10:14 PM

Bad block on SSD

For one month, impossible make à backup with Acronis. A bad block is the cause of that misfunction. I use CHKDSK with no stable résult. What can i do ?
1103 views
Oct 05, 2021 at 01:26 PM

DirectX Windows Feature Install Prompt

A piece of software on my new Windows 11 system apparently requires the DirectX Windows Optional Feature set to run and I am continually receiving a prompt to install the feature, even though the features are already installed. I get prompted mulitple times per day to install DIrect X even though it's already installed. I've tried removing and resinstalling the optional feature and still get prompted to install it multiple times per day. I do not know what software is prompting this install. The prompt I receive is in the attached screenshot. I am not a game player, so it's not a legacy game that requires the feature. I'd really appreciate your help. Here is info about my system:

Device name SDM_Surface
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 8.00 GB (7.84 GB usable)
Device ID EA2A80B9-A4BB-44B8-AFA6-40B2186CF2E1
Product ID 00356-06270-54861-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

Edition Windows 11 Home
Version 21H2
Installed on ‎12/‎3/‎2021
OS build 22000.652
Serial number 0F003S7214801J
Experience Windows Feature Experience Pack 1000.22000.652.0

Thanks!
Scott
1103 views
May 08, 2022 at 08:19 PM