Windows-related issues

A piece of software on my new Windows 11 system apparently requires the DirectX Windows Optional Feature set to run and I am continually receiving a prompt to install the feature, even though the features are already installed. I get prompted mulitple times per day to install DIrect X even though it's already installed. I've tried removing and resinstalling the optional feature and still get prompted to install it multiple times per day. I do not know what software is prompting this install. The prompt I receive is in the attached screenshot. I am not a game player, so it's not a legacy game that requires the feature. I'd really appreciate your help. Here is info about my system:

Device name SDM_Surface
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 8.00 GB (7.84 GB usable)
Device ID EA2A80B9-A4BB-44B8-AFA6-40B2186CF2E1
Product ID 00356-06270-54861-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

Edition Windows 11 Home
Version 21H2
Installed on ‎12/‎3/‎2021
OS build 22000.652
Serial number 0F003S7214801J
Experience Windows Feature Experience Pack 1000.22000.652.0

Thanks!
Scott

6 answers

1103 views

Scott M

May 08, 2022 at 08:19 PM

Yellow light

Why is the yellow light on my mic flashing. I am using Windows 11 64 bit

1 answer

892 views

ohn

May 03, 2022 at 06:11 PM

my system speed

how to know to know my system performance rating.. whther its doing worst or average. is there any software for that??

1 answer

870 views

irs

May 03, 2022 at 02:59 PM

Windows-related issues / Cortana Issues

Escaneo selectivo de carpetas

Hola,

No deseo escanear todo el disco sino solamente seleccionar algunas carpetas.

¿Permite Auslog escanear carpetas selectivas, por ejemplo, de Mis Documentos?

Favor indicar los pasos detalladamente ya que no soy tecnológico.

Gracias
Neilton FD

1 answer

846 views

Neilton Faria Dantas

May 02, 2022 at 01:01 AM

Windows Event Viewer and Auslogics BoostSpeed 12

I am having ongoing issues with my MSI GL65 Leopard suddenly "freezing" (GUI becomes totally unresponsive) while I am streaming, using cloud drives (One Drive, SharePoint, etc) or have multiple applications running in Windows (Outlook, Teams, Microsoft Word, etc). I am forced to to hit the power button and reboot -- often losing my work in the progress.

It is not a hardware issue as I have 32G Ram with an Intel i7. I check the Windows Event Viewer and persistently see issues with the "Cloud Files Diagnostic Event Listener", and the application-specific permission settings in COM Server Application.

Is there a way (or a tool in Auslogics) to use the info I find in the WIndows Viewer to address these or any other issues? Is there a Windows Event Viewer diagnostic tool I am unaware of? Am I barking up the wrong tree in using Windows Event Viewer and the real issue is elsewhere and there's a better way to identify the issue?

I am only associating the freezes with these issues because they usually occur right before Critical Error freeze occurs.

Help! And thanks.

3 answers

948 views

Karlin McNeill

Apr 26, 2022 at 05:25 PM

when right click in file explorer, it load very slow

my laptop is so far no problem, but everytime when i am using the file explorer, when i right click certain file, it load for a long time. My laptop is quite new, it is nitro 5 and i don't know why this issue exist, I am looking forward to solve this issue. thanks a lot!

1 answer

987 views

Phua_cy

Apr 26, 2022 at 06:11 AM

Contex menu delay on desktop shortcuts and explorer folders

When I right click on a shortcut on the desktop or on a file folder in the file explorer it can take up to 2 minutes to come up. Once it does everything exicutes normaly. If I right click on an empty space on the desktop or on a file in the explorer the contex menu works as it should.
I have uninstalled cortana, disabled all contex menu options with this program, and checked and repaired all regestery items. I don't have any idea what else to do. I use the right mouse click a lot and when the delay happens it is very disruptive to workflow.

1 answer

1169 views

William Trombley

Apr 20, 2022 at 05:45 PM

Removal of leftover files and registry entries after uninstall. (crashplan)

I need to remove leftover files and settings of uninstalled software, in particular I need to remove crashplan pro in order to have a clean setup and do a new installation without any registry entries or old files.

1 answer

613 views

VirtualZen

Apr 18, 2022 at 06:26 PM

Windows 10 Pro Licencia Retail - No actualiza versión 21H2 - Error 0x800f0922

Recientemente adquirí Licencia Windows 10 Pro.
Introduje el nuevo código de la Licencia en Actualización y Seguridad/Activación/Cambio de licencia.

Regularmente la Actualización solicita Reinicio.
Cuando se lleva a cabo sigue los pasos de Descarga, Instalación, luego Reinicio.
Durante el Reinicio la pantalla deja ver:
"Buscando actualizaciones", "Instalando" (se ve la evolución porcentual) y cuando casi llega a 100%; "No pudimos instalar actualizaciones", "No apague el equipo"
Luego Reinicia nuevamente y se repite lo mencionado.
Y finalmente abre la pantalla de presentación Windows.

Al revisar de nuevo el menú de Actualizaciones, aparece error 0x800f90922.

Aunque ejecuté diversas operaciones (vistas en Youtube), ninguna me dio resultado.

Es posible su ayuda para solucionar éste problema?, por favor.
Gracias! - Saludos

1 answer

872 views

Miguel Villasanti

Apr 16, 2022 at 06:54 PM

いつもエラーが出て困っていて、このソフトで解消できるようになりませんか？

ファイル C:\Users\BAMOTO\Desktop\●●画像●●\新しいフォルダー (6) のバックアップ中に問題が発生しました。
エラー:(STATUS_WAIT_2 (0x80070002))

バックアップとるとこのエラーが出てバックアップに支障が出ています
どうにかなりませんでしょうか？
ネットで調べてもこれと言って解決策が見つかりません

このエラーがこのソフトで解消できるようになればよいのですが
よろしくお願いします

10 answers

1251 views

user19593

Apr 16, 2022 at 01:54 AM

Windows-related issues / Other Issues

Defrag Ultimate

I have Boostspeed 12.

Is there any benefit in having Defrag Ultimate? Boostspeed 12 includes defrag. Can Defrag Ultimate do anything the defrag in Boostspeed can't do?

Is Defrag Ultimate only intended to be used with Boostspeed 11, and earlier versions of Boostspeed?

Thank you.

1 answer

954 views

DouglasVH

Apr 14, 2022 at 01:46 AM

Windows-related issues / Other Issues

transferring data and Auslogics

Hi. This may be out of your field, but...

I am relaunching a small nonprofit. Part of the process is transferring files from a worn out laptop (using now) to a newer refurbished one. I'm using the free version of Auslogics Speed to clean up the old laptop before transferring data to new. We will be subscribing to the paid version for the newer laptop after I get the transfer done.

In the past, I've had to have someone transfer data using specific cables. Is there an Auslogics or other software that can be used to do the transfer without hardwiring? Novice here techwise. And, it's always been my experience that no matter how successful the data transfer, the folder and files have to be manually reconstructed. A work-around would be great.

I need t leave home now but will return about 4:30 Pacific. Yes, I know that's asking a lot, so I appreciate whatever you can share about the challenges I'm facing.

Onward,
Will Anderson
greenvegans.org

1 answer

866 views

Green Vegans

Apr 12, 2022 at 08:41 PM

High System Usage

I keep getting a High System Usage mesage from Auslogics, although run windows pro 10 with 8gig of memory on this old desktop but I never get it on my laptop with much the same programs.

1 answer

502 views

Peter Collins

Apr 10, 2022 at 12:39 PM

What emptied by downloads folder

I recently did a scan and later a deep clean, I now find my dowloads folder is empty

1 answer

636 views

Albert Field

Apr 08, 2022 at 04:46 PM

Windows 10 not shutting down, keeps restarting

When I shut down (even Shift + shutdown or hibernate) the computer (i5-4460 with 16 GB Ram, ASUS H97m PLUS) the PC instantly reboots. Have to do hard shutdown with power button.
I have tried a few "fixes", e.g.
In Startup and recovery, used "Restart" for clean start,
Start in "Safe Mode",
Untick "Automatic restart",
Removed or substituted all devices, hard drives plus mouse and keyboard, even monitor and RAM, except Graphics card - no fix. Defragged and scanned hard drives for errors.
Pressed power button with power disconnected.
Re-installed Windows and updated.
All fans and heatsinks not clogged with dust.
Edited Registry = "No Auto Reboot With Logged On User"!

I have recent system images saved but none before the problem started!

Any suggestions? Thank you, David

3 answers

757 views

David Craig

Apr 07, 2022 at 07:31 AM

Problems with Windows Update-Valentin Batalak

Hello,
I had some problems installing Win 10 updates. The problem keeps recurring and I would like information from your support.
You may find this error code helpful: (0x80080005), which is the message that keeps popping up:
The device is missing important security and quality patches!
Regards,
Valentin Batalak

3 answers

898 views

user19425

Apr 07, 2022 at 07:15 AM

slow response time on windows right-click

read your article on slow right-click functionality and evaluating your product; where do i find the option to troubleshoot this issue

1 answer

659 views

gchollick

Apr 04, 2022 at 09:16 PM

BSOD

Im getting Kmode_Eception not handled, System Service Eception and Unexpcted Kernel Mode Trap when i play game. i couldn't find the problem even i bought your Driver Pro to update all driver it still the same. what is the problem?

3 answers

1032 views

rasinblood

Aug 14, 2021 at 06:48 PM

no default app

hello,my laptop has had an issue where the settings app does not open because it does not have an app associated with it. How can i fix this issue? It does not open at all.

1 answer

1031 views

Uendi

May 08, 2021 at 03:09 PM

Right click loads too long on files and apps

I recently updated my windows 8.1 to windows 10 and now my right click is loading too long when I right click on files and apps.

And I have tried every possible method and still can’t solve it.

1 answer

1030 views

ARUN SRINIVASAN

May 30, 2021 at 05:30 AM

Is there some way to uninstall or disable some Windows "Features?"

For a number of reasons, I use Firefox as my default browser on this and other devices with Chrome as a secondary browser for some specific compatibility needs, but Windows is trying to force me to use their irritatingly disfunctional "Edge" browser. So far, I've had some success in decreasing the frequency at which WIndows pesters me to use the Ede browser, but I have not been able to completely eliminate this often intrusive problem. Is there some way to safely uninstall or completely disable the Edge browser?

Near the right end of the task bar at the bottom of my screen, Windows has an irritating "feature" that displays weather information and frequently presents a pop-up with news items and similar information. Id there some way to eliminate or uninstall this "feature?"

1 answer

1029 views

ChuckF

Jun 06, 2021 at 03:34 AM

que software utilizar para convertir word a Pdf y viceversa

como se abren archivos word de una carpeta sin que se conviertan a Pdf y viceversa

1 answer

1029 views

German Carlos Lopez A

Feb 26, 2021 at 02:24 PM

Computer randomly turns off but i can turn it back on

While i am playing games my computer seems to suddenly turn off i can turn it back on with no problem but it randomly happens every 2 hours ish.

1 answer

1027 views

Elegant

Nov 12, 2019 at 02:06 AM

I am unable to switch to keyboard Chinese Input Method after using Auslogics BootstSpeed

After using the Auslogics BootstSpeed and the function of cleaning the Registry files, I found that I am not able to switch back to Chinese input method anymore and I can only type in English. I tried to type the hotkey "Left Ctrl +Shift", nothing happened. I tried "Ctrl + Space" or "Win + Space", also nothing happended. The small icon at shows "EN" at the bottom right corner was disappeared (see attached).

I tried to find the file "ctfmon.exe" and excute, but it doesn't work. I tried to add this command at the startup, it also doesn't work.

I tried to delete the language pack and reinstall, it also doesn't work.

The only moment that I can see the langauge menu comes out again is that when I was in the situation of "User Account Control" when the computer requires administrator status to run some program (see attached).

I am pretty desperate and really need your help. Thank you!

1 answer

1020 views

Johnson

Dec 18, 2021 at 04:41 AM

Input Lag

I have a really good PC and it's very high system. Why do I have a lot of input lag when I'm playing games?

1 answer

1016 views

Nawaf Alshammari

May 18, 2021 at 05:54 PM

My mouse freezes, lags which was not doing in the past

I am a long time professional and I am actually quite tech savvy. I use the computer very very clean (obsessive level) But my mouse started to lag recently. I have downloaded Auslogics Pro (thats how we met) Even though I liked the software, it didnt solve the problem.

My laptop is Dell Vostro with i7 and 8GB Ram. Fairly new one (less than 1 year) But even with a simple operation (like opening Skype) it starts to level up fan noise and mouse starts to flicker, lag from time to time.

I formated everything on my computer (because this was not the case until very recently) but even that didnt help.

What can be the reason?

1 answer

1014 views

Onur

Dec 09, 2020 at 07:46 PM

Committ Page Memory Use

After about 4 hours of just Windows running with no other programs, the Commit Charge memory fills to 100% and I have to restart the computer. I have the settings set to automatic that control teh Commit Charge memory and it doesn't seem to prevent the problem from occurring. Any other suggestions to correct this?

1 answer

1014 views

Len

Oct 29, 2021 at 07:22 PM

Windows-related issues / Other Issues

what diveces can be added to make compatable with windows 11

How bring Motherboard up to date when it is 11 years old and running windows 10 ok I don't have aTPM 2.0 conection avalable or anything else that will make it happen?

3 answers

1013 views

oldmosiah

Oct 20, 2021 at 04:22 PM

PROCESSES IN SYSTEM

PC OS OVERLOADING FULLY IN 4GB AMD 99%

1 answer

1013 views

Koga Bakamaru

Apr 15, 2020 at 10:44 AM

Windows Blickpunkt-Bilder

Nach BoosSpeed12 wechseln die Windows 10 Blickpunkt-Bilder nicht mehr und muß von mir manuell repariert werden. Welche Einstellungen können das verhindern?

1 answer

1013 views

HWedler

Jan 22, 2022 at 11:15 AM

Windows 11

I've upgraded to Windows 11. Are there any issues using BoostSpeed with Win11 that I should be aware of?

Also, I have Norton Anti-virus. Are the two programs compatible or working against each other?

1 answer

1012 views

Katherine Burgess

Jan 14, 2022 at 08:13 PM

Windows-related issues / Network Issues

wifi and bluetooth issue

my wifi is not working

1 answer

1010 views

charles

Jan 08, 2022 at 04:50 AM

Windows-related issues / Other Issues

my pc shuts down by itself

everytime at night when i put my computer to sleep mode the pc shuts down during the night and i dont know how to solve that

1 answer

1008 views

marcost

Dec 03, 2020 at 04:03 PM

Laptop slow on startup

Hi there,

I have a new laptop with a high spec. However, for the first hour each day, it runs as slowly as an old 486 machine, then suddenly it catches up with itself and runs superbly all day.

I've checked everything:
Programs in the Start menu
ESET and OneDrive behaviour
Updates behaviour
BIOS settings
Everything I can think of and a hundred things I've learned about...

I've uninstalled some of the programs, but now I'm thinking I should uninstall everything and reinstall Windows 10.

Any ideas before I try the Windows 10 reinstall?

NOTES (1) I did try the upgrade to Windows 11 when I first got the machine, however, I didn't like it and went back to Windows 10; it was slow in the short time that I ran Windows 11 too, so I don't konw if that means something, like maybe it's a hardware issue? (2) It was a demo machine in the store where I bought it.

1 answer

1006 views

NeilB

Dec 27, 2021 at 11:14 AM

Windows-related issues / Other Issues

IP Address

What is the IP address for this compter

1 answer

1006 views

Rich$T

Aug 02, 2022 at 09:53 PM

Про производительность компьютера

Дорогие разработчики программы Auslogics BootSpeed, у меня проблема.
Я хотел повысить fps помоему я снял что-то с диспетчера задач,и вводил команды в консоль в игре CS:GO в мастерской карте BENCHMARK. И, до этих изменении у меня было около 70-100 fps, а сейчас fps 40-60. Что мне делать? Подскажите, пожалуйста!

1 answer

1005 views

magzhan

Oct 02, 2020 at 05:44 AM

Right Click Menu

Hello, My question is this: From time to time when I right mouse button click on a file on the desktop or in a folder the computer just freezes with the little blue circle turning for like 20-30 seconds before the right click menu will pop up, it does not do it all the time and seems random and there does not seem to be a reason for this, I have followed all the tutorials online that I could find and that is even why I purchased your software but nothing seems to solve this annoying issue, hopefully you can help. I am also attaching a screen shot to my computer spec details

3 answers

1003 views

David Stevens

Feb 24, 2021 at 07:21 PM