943 questions

Computer Freeze on Restart and Shutdown

Hello,

Everytime I sleep my computer instead of shutting it down and then go back on later to use it and then shut it down it freezes while loading the shutdown. Same thing when I go to restart it. When I don't sleep it before shutting it down it shut's down/restarts without any issues.

Sometimes it says, "Windows has ran into an error, please wait while we send the error report :)". And at the bottom of this page it says please tell your computer expert (something like that) the following: Memory_Management Error 004. After the this page reaches 100% (for sending error report) it just freezes.

The only way I can shut down my computer when all of the above happens is holding the power button down.

Eli

1929 views
Mar 29, 2021 at 02:21 AM

windows 10 up grade

how can I upgrade my windows 10 desktop from 32 bits to windows 10 64 bits without loosing any datas.

1215 views
Mar 28, 2021 at 11:08 AM

no sound, drivers not there

Hi! I've used boostspeed for maybe a year or so, and recently driver updater. Somewhere since driver updater my computer has been off. Also, it should be mentioned that my computer will no longer even work with driver updater. Driver updater turned my computer into a nonfunctional brick, that couldn't even get past boot up. It took me a long time to reset it back to where it was. The driver updater program no longer works on my computer. I tried running it 10 times, each time driver updater program crashes and sends you guys a report.

Somewhere in there something uninstalled my "conexant and real hd audio drivers." Sounds simple enough for me to just go download and reinstall, but ive done that several times and they never show up. I have tried manually downloading and installing, and also let HP installer attempt to install the drivers. But they still don't even show up anywhere on my computer, not on C drive, not under "conexant" file (where there is just USB driver).

I have tried doing system restore like 4 times to put the computer back to an earlier date (when my audio still worked), still no drivers show up. Even my computer will say after the attempted restore point process, "failed to restore system."

So my computer has audio via bluetooth, but not through the headphone jack line in or the laptop speakers. I work in audio and video, so this is an issue. I am literally 3 days late in completing my video projects because i get get sound on this laptop... and getting sound via bluetooth won't cut it with the delay and wrong speaker connections.

I have somewhere in the neighborhood of 100+ apps that i've installed on my computer for video and audio, software keys, licensing programs, etc... amongst others. It took me around 2 weeks to install all of those. I do not want to have to do a complete reinstall of windows to get this my computer to work. Can you please help me figure out what I need to do to get this thing fixed? Any help is appreciated!
1583 views
Mar 26, 2021 at 10:52 PM

No thumbnails

I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.

Can you help?
1734 views
Mar 24, 2021 at 05:13 PM

How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

1558 views
Mar 22, 2021 at 03:45 PM

Windows game bar does not work

Windows game bar does not work when i try press the key combination
1231 views
Mar 20, 2021 at 05:36 PM

тормозит оченьсильно

у меня очень долго думает ноутбук и иногда исчезают с и d диски пока не перезагрузишь не появятся
923 views
Mar 20, 2021 at 12:22 PM

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
885 views
Mar 20, 2021 at 04:45 AM

Bluetooth

No matter what I try, I cannot get my Bluetooth to connect to any of my paired devices. I was able to until recently. Do you suggest I do a repair of Windows 10 without losing files and apps?
1234 views
Mar 19, 2021 at 07:46 PM

Unable to move desktop icons

recently did cleanup and deleted some .ico files. checked Restore and files not located. cannot move desktop icons and a 1-2 minute delay using mouse with no ability to select programs on bootup since Auslogic installed. tried various workarounds via internet to no avail with no help on how to restore missing files. can copy/past icons but not move on desktop. no such problems since last bootup except mouse delay. not able to determine which file to send for review.
880 views
Mar 18, 2021 at 09:09 PM

Speaker Headset or head phones is unplugged message

Suddenly, I have no sound. Have run all the recommended troubleshooting in settings etc., have NEVER used headphones or headset on this laptop, don't know what else to try?
1262 views
Mar 16, 2021 at 08:04 AM

Empty folder function and Document file

How can I safely run Empty Folder file function without destroying important files, such as Document File???????
881 views
Mar 13, 2021 at 02:12 AM

Windows.old

It is possible to delete a windows.old folder with Bootspeed 12 and, if so, how?

866 views
Mar 13, 2021 at 01:12 AM

A problem caused this program to stop interacting with Windows.

Problem Event Name: AppHangB1
Application Name: Ddfs32_400.exe
Application Version: 0.0.0.0
Application Timestamp: 602cd97f
Hang Signature: eff9
Hang Type: 134217728
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1031
Additional Hang Signature 1: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 2: 4777
Additional Hang Signature 3: 477790f40c8afa87ecb7402697914cec
Additional Hang Signature 4: eff9
Additional Hang Signature 5: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 6: 4777
Additional Hang Signature 7: 477790f40c8afa87ecb7402697914cec

Wo steckt der Fehler? - Was soll ich überprüfen?
1492 views
Mar 10, 2021 at 01:31 PM

Error 0xc1900101

Dear Sir/Madame,

I keep getting error 0xc1900101 on Windows Update.
It all started when I switched to new SSD 970 EVO 500GB.
Windows have had updated few times than came version 20H2 which doesn't seem to work.
Updater downloads it, instal it and then during instalation after reboot it colapses around 24%. Then it reboots and I get this error record.
The computer is DELL XPS 13 9360 with i7, 8GB ram.
It runs Windows 10 PRO 1909

Hope You can help
Kamil Adamski
1203 views
Mar 05, 2021 at 02:29 PM

mise à jour logiciel

Bonjour,
Hier j'ai payé le renouvellement de mon abonnement à auslogic Bootspeed 11, et je ne vois pas de mise à jour sur la validité de mon programme qui expire demain.
Pouvez vous me dire si mon paiement à bien été enregistré ? et si mon logiciel va être mis à jour ?
Dans l'attente de vos réponses.
Cordialement.
431 views
Mar 10, 2021 at 07:06 AM

bluetooth headphones

My bluetooth headphones show they are connected buy there is no sound

1256 views
Mar 05, 2021 at 05:03 AM

Error Message

After running Bootspeed for the first time in a long time, I get the error message, "The operating system is not presently configured to run this application." It affects my Bluetooth, plus it is annoying to have the error message popup on my screen every five minutes. Do you recommend that I go to "Restore Points"? I have an early February date available.
1240 views
Mar 04, 2021 at 04:35 PM

backup settings

how can i set a system backup?

1132 views
Mar 01, 2021 at 11:53 AM

que software utilizar para convertir word a Pdf y viceversa

como se abren archivos word de una carpeta sin que se conviertan a Pdf y viceversa

1029 views
Feb 26, 2021 at 02:24 PM

Why does boostspeed try to defragment SSDs?

Why at all? Especially when Diskeeper 18 from Condusiv is running? How can I disable just that portion of Boostspeed so it never interferes and puts unnecessary load on the SSD?
976 views
Apr 04, 2022 at 08:42 PM

пропал звук на ноутбуке

пропал звук на ноутбуке похоже не может найти драйвера
974 views
Jun 05, 2022 at 07:17 PM

battery is not displayed in pannel

Dear sir,
I have hp15s laptop. the battery iof the laptop is not visible. and whenever i remove the charging cable the laptop turns off automaticaly. how can i check if my battery is realy worn out or there is some issue with the connector
967 views
Mar 04, 2022 at 04:21 AM

Storage issues

I recently sync my iphone to my laptop and i do like certain features but the problem i have is i get get a grasp on how to manage what goes where and the biggest issue is my onedrive and icloud storage is full and my google storage is getting there. i cant figure out how to stop the duplicate copies and 24 hour constant downloading.......
967 views
Oct 16, 2019 at 03:00 AM

How to remove 0 data files

Is it possible to find all files with 0 kb and deleted them?
I have many mp4 and mp3 files that have ZERO data all over in different folders and drives.

Thank you

966 views
Jan 02, 2021 at 02:05 AM

G-HUB

Since I updated the USB driver my G-HUB with logitech dosn't recognice my keyboard or mouse. What shall I do?
966 views
Sep 16, 2023 at 12:24 PM

Startup Applications Automatically Getting Disabled

Startup Applications Automatically Getting Disabled. They are enabled in the startup in Task Manager and then disabled when I restart the computer. How can I fix this?
965 views
Aug 25, 2022 at 10:14 PM

High system resource usage detected

To whom correspond: A few months ago I have been experiencing a slow response on my computer.

Every day I do a scanning and resolve of issues found through this tool, however still suffering this issue.

Is there something you can help. My computer is a LENOVO AIO 520-24AST.

AMD A12-9720P RADEON R7, 12 COMPUTE CORES 4C+8G 2.70 GHz

Windows 10 Home, 21H2 VERSION

Hard disk with 1T storage (298 GB used , and 631 GB free)

I will be looking forward for your response.

Regards
964 views
Jan 07, 2022 at 01:46 AM

Duda

Estimados amigos:

He escuchado y leído buena reseñas de ustedes, por eso instalé el programa, sin embargo, en un foro de tecnología, leí que Microsoft, no recomendaba instalar optimizadores, pues podrían dañar el sistema Windows.

¿Qué tan cierto es esto?

Feliz año 2021.
964 views
Dec 30, 2020 at 11:45 PM

Question about conflict with avanced programs

Hi, i have installed in my notebook windows 10 home some avanced programs, my question is... if i install Auslogics Boostspeed 11, what configuration i need to make? I dont like to have problems with this avanced aplications

Oracle database 11g server (Have service running)
Oracle Virtual Box (Have service running)
VMWare workstation player (Have service running)
Informatica power center 9.6.1(Have service running)
SQL managment studio 18 (Have service running)
SQL Server 2019 (Have service running)
Microsoft azure (Have service running)
Visual Studio 19 (Have some service running)
Power BI (Have service running)
Microsoft machine learning Server (Have service running)

My notebook is HP AMD Raizer 7 3700U with 12 Gb Memoy and 2 TB hard disk with windows 10 64 bits
962 views
Jan 07, 2021 at 02:47 AM

ファンクションが間違っています

Auslogics BoostSpeed 11 でクリーンアップ後(使っていないファイル/ホルダーを削除?)、PC立ち上げ時に以下のメッセージが出ます。
無視して進めれば、通常の動作をしているように見えます(今のところトラブルは起こりません)が、何が起こっているのでしょうか?
どうすれば、このメッセージを消すことが出来るのでしょうか?

C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2202.10603.0_x64_...\Win32Bridge.Server.exe
ファンクションが間違っています。

ちなみに、C:\Program Files\WindowsApps を開こうとすると、
「このフォルダーへアクセスするアクセス許可が拒否されています。」というメッセージが出ます。
961 views
Mar 28, 2022 at 12:43 AM

windows 10 very slow

Hi,

My windows 10 always very busiy in 15-20 minutes almost every morning. I have install auslogic and it has make my workstation
far faster then. But after 2-3 weeks my workstation is back very slow / freeze and sometime s takes more than 30 minutes before it
can be used again

The disk activity always 100% in the morning for about 15-20 minutes . Have installed also the free version of AVG




959 views
Jun 02, 2022 at 07:15 AM

Корзина

почему, после того, как ваша программа предлагает мне отчистить корзину, после сканирования и предложения исправить ошибки, корзина остается не очищенной? у меня возникает подозрение, что фактически ваша программа только создает видимость работы, а на самом деле ничего не делает!
958 views
Oct 31, 2021 at 04:03 PM

Defrag Ultimate

I have Boostspeed 12.

Is there any benefit in having Defrag Ultimate? Boostspeed 12 includes defrag. Can Defrag Ultimate do anything the defrag in Boostspeed can't do?

Is Defrag Ultimate only intended to be used with Boostspeed 11, and earlier versions of Boostspeed?

Thank you.
954 views
Apr 14, 2022 at 01:46 AM

I registered my account to windows insider but when I click get started in my computer's settings, it tell me that "we can't talk to our service at this moment please try again later", I tried this again and again but it does the same.

I registered my account to windows insider but when I click get started in my computer's settings, it tell me that "we can't talk to our service at this moment please try again later", I tried this again and again but it does the same. I tried a lot of fixese but they all don't work.
953 views
Jun 29, 2021 at 08:06 PM

Активация PRO

почему при вводе ключа регистрации программа не активируется до версии PRO, хотя на сайте пишет, что ключ верный и программа зарегестрирована и так на всех устройствах
951 views
Jan 23, 2022 at 04:38 AM

no responcive pc

after a couple of min from when i boot the pc up and it loads into window 10 the system. become un responsive and take for ever to open anything. there is no virus or malware that i can see or detected.
950 views
Apr 21, 2021 at 04:11 PM

boot speed

Dear Sir,

I had purchased your software to solve issues like slow booting , taking more time in opening software etc

Till today after running all programs from your software , I find no improvement in boot speed etc.

Please let know how to solve the problems

regards
t k venkatesh
948 views
May 25, 2021 at 02:51 PM

Regestry

Can I use the registry to solve.......How can I turn off "Do you want to allow this app to make changed to your computer" popup for one specific app?

948 views
Jul 29, 2022 at 03:10 PM

Windows Event Viewer and Auslogics BoostSpeed 12

I am having ongoing issues with my MSI GL65 Leopard suddenly "freezing" (GUI becomes totally unresponsive) while I am streaming, using cloud drives (One Drive, SharePoint, etc) or have multiple applications running in Windows (Outlook, Teams, Microsoft Word, etc). I am forced to to hit the power button and reboot -- often losing my work in the progress.

It is not a hardware issue as I have 32G Ram with an Intel i7. I check the Windows Event Viewer and persistently see issues with the "Cloud Files Diagnostic Event Listener", and the application-specific permission settings in COM Server Application.

Is there a way (or a tool in Auslogics) to use the info I find in the WIndows Viewer to address these or any other issues? Is there a Windows Event Viewer diagnostic tool I am unaware of? Am I barking up the wrong tree in using Windows Event Viewer and the real issue is elsewhere and there's a better way to identify the issue?

I am only associating the freezes with these issues because they usually occur right before Critical Error freeze occurs.

Help! And thanks.
948 views
Apr 26, 2022 at 05:25 PM