Windows-related issues

A piece of software on my new Windows 11 system apparently requires the DirectX Windows Optional Feature set to run and I am continually receiving a prompt to install the feature, even though the features are already installed. I get prompted mulitple times per day to install DIrect X even though it's already installed. I've tried removing and resinstalling the optional feature and still get prompted to install it multiple times per day. I do not know what software is prompting this install. The prompt I receive is in the attached screenshot. I am not a game player, so it's not a legacy game that requires the feature. I'd really appreciate your help. Here is info about my system:

Device name SDM_Surface
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 8.00 GB (7.84 GB usable)
Device ID EA2A80B9-A4BB-44B8-AFA6-40B2186CF2E1
Product ID 00356-06270-54861-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

Edition Windows 11 Home
Version 21H2
Installed on ‎12/‎3/‎2021
OS build 22000.652
Serial number 0F003S7214801J
Experience Windows Feature Experience Pack 1000.22000.652.0

Thanks!
Scott

6 answers

1103 views

Scott M

May 08, 2022 at 08:19 PM

Yellow light

Why is the yellow light on my mic flashing. I am using Windows 11 64 bit

1 answer

892 views

ohn

May 03, 2022 at 06:11 PM

my system speed

how to know to know my system performance rating.. whther its doing worst or average. is there any software for that??

1 answer

870 views

irs

May 03, 2022 at 02:59 PM

Windows-related issues / Cortana Issues

Escaneo selectivo de carpetas

Hola,

No deseo escanear todo el disco sino solamente seleccionar algunas carpetas.

¿Permite Auslog escanear carpetas selectivas, por ejemplo, de Mis Documentos?

Favor indicar los pasos detalladamente ya que no soy tecnológico.

Gracias
Neilton FD

1 answer

846 views

Neilton Faria Dantas

May 02, 2022 at 01:01 AM

Windows Event Viewer and Auslogics BoostSpeed 12

I am having ongoing issues with my MSI GL65 Leopard suddenly "freezing" (GUI becomes totally unresponsive) while I am streaming, using cloud drives (One Drive, SharePoint, etc) or have multiple applications running in Windows (Outlook, Teams, Microsoft Word, etc). I am forced to to hit the power button and reboot -- often losing my work in the progress.

It is not a hardware issue as I have 32G Ram with an Intel i7. I check the Windows Event Viewer and persistently see issues with the "Cloud Files Diagnostic Event Listener", and the application-specific permission settings in COM Server Application.

Is there a way (or a tool in Auslogics) to use the info I find in the WIndows Viewer to address these or any other issues? Is there a Windows Event Viewer diagnostic tool I am unaware of? Am I barking up the wrong tree in using Windows Event Viewer and the real issue is elsewhere and there's a better way to identify the issue?

I am only associating the freezes with these issues because they usually occur right before Critical Error freeze occurs.

Help! And thanks.

3 answers

948 views

Karlin McNeill

Apr 26, 2022 at 05:25 PM

when right click in file explorer, it load very slow

my laptop is so far no problem, but everytime when i am using the file explorer, when i right click certain file, it load for a long time. My laptop is quite new, it is nitro 5 and i don't know why this issue exist, I am looking forward to solve this issue. thanks a lot!

1 answer

987 views

Phua_cy

Apr 26, 2022 at 06:11 AM

Contex menu delay on desktop shortcuts and explorer folders

When I right click on a shortcut on the desktop or on a file folder in the file explorer it can take up to 2 minutes to come up. Once it does everything exicutes normaly. If I right click on an empty space on the desktop or on a file in the explorer the contex menu works as it should.
I have uninstalled cortana, disabled all contex menu options with this program, and checked and repaired all regestery items. I don't have any idea what else to do. I use the right mouse click a lot and when the delay happens it is very disruptive to workflow.

1 answer

1169 views

William Trombley

Apr 20, 2022 at 05:45 PM

Removal of leftover files and registry entries after uninstall. (crashplan)

I need to remove leftover files and settings of uninstalled software, in particular I need to remove crashplan pro in order to have a clean setup and do a new installation without any registry entries or old files.

1 answer

613 views

VirtualZen

Apr 18, 2022 at 06:26 PM

Windows 10 Pro Licencia Retail - No actualiza versión 21H2 - Error 0x800f0922

Recientemente adquirí Licencia Windows 10 Pro.
Introduje el nuevo código de la Licencia en Actualización y Seguridad/Activación/Cambio de licencia.

Regularmente la Actualización solicita Reinicio.
Cuando se lleva a cabo sigue los pasos de Descarga, Instalación, luego Reinicio.
Durante el Reinicio la pantalla deja ver:
"Buscando actualizaciones", "Instalando" (se ve la evolución porcentual) y cuando casi llega a 100%; "No pudimos instalar actualizaciones", "No apague el equipo"
Luego Reinicia nuevamente y se repite lo mencionado.
Y finalmente abre la pantalla de presentación Windows.

Al revisar de nuevo el menú de Actualizaciones, aparece error 0x800f90922.

Aunque ejecuté diversas operaciones (vistas en Youtube), ninguna me dio resultado.

Es posible su ayuda para solucionar éste problema?, por favor.
Gracias! - Saludos

1 answer

872 views

Miguel Villasanti

Apr 16, 2022 at 06:54 PM

いつもエラーが出て困っていて、このソフトで解消できるようになりませんか？

ファイル C:\Users\BAMOTO\Desktop\●●画像●●\新しいフォルダー (6) のバックアップ中に問題が発生しました。
エラー:(STATUS_WAIT_2 (0x80070002))

バックアップとるとこのエラーが出てバックアップに支障が出ています
どうにかなりませんでしょうか？
ネットで調べてもこれと言って解決策が見つかりません

このエラーがこのソフトで解消できるようになればよいのですが
よろしくお願いします

10 answers

1251 views

user19593

Apr 16, 2022 at 01:54 AM

Windows-related issues / Other Issues

Defrag Ultimate

I have Boostspeed 12.

Is there any benefit in having Defrag Ultimate? Boostspeed 12 includes defrag. Can Defrag Ultimate do anything the defrag in Boostspeed can't do?

Is Defrag Ultimate only intended to be used with Boostspeed 11, and earlier versions of Boostspeed?

Thank you.

1 answer

954 views

DouglasVH

Apr 14, 2022 at 01:46 AM

Windows-related issues / Other Issues

transferring data and Auslogics

Hi. This may be out of your field, but...

I am relaunching a small nonprofit. Part of the process is transferring files from a worn out laptop (using now) to a newer refurbished one. I'm using the free version of Auslogics Speed to clean up the old laptop before transferring data to new. We will be subscribing to the paid version for the newer laptop after I get the transfer done.

In the past, I've had to have someone transfer data using specific cables. Is there an Auslogics or other software that can be used to do the transfer without hardwiring? Novice here techwise. And, it's always been my experience that no matter how successful the data transfer, the folder and files have to be manually reconstructed. A work-around would be great.

I need t leave home now but will return about 4:30 Pacific. Yes, I know that's asking a lot, so I appreciate whatever you can share about the challenges I'm facing.

Onward,
Will Anderson
greenvegans.org

1 answer

866 views

Green Vegans

Apr 12, 2022 at 08:41 PM

High System Usage

I keep getting a High System Usage mesage from Auslogics, although run windows pro 10 with 8gig of memory on this old desktop but I never get it on my laptop with much the same programs.

1 answer

502 views

Peter Collins

Apr 10, 2022 at 12:39 PM

What emptied by downloads folder

I recently did a scan and later a deep clean, I now find my dowloads folder is empty

1 answer

636 views

Albert Field

Apr 08, 2022 at 04:46 PM

Windows 10 not shutting down, keeps restarting

When I shut down (even Shift + shutdown or hibernate) the computer (i5-4460 with 16 GB Ram, ASUS H97m PLUS) the PC instantly reboots. Have to do hard shutdown with power button.
I have tried a few "fixes", e.g.
In Startup and recovery, used "Restart" for clean start,
Start in "Safe Mode",
Untick "Automatic restart",
Removed or substituted all devices, hard drives plus mouse and keyboard, even monitor and RAM, except Graphics card - no fix. Defragged and scanned hard drives for errors.
Pressed power button with power disconnected.
Re-installed Windows and updated.
All fans and heatsinks not clogged with dust.
Edited Registry = "No Auto Reboot With Logged On User"!

I have recent system images saved but none before the problem started!

Any suggestions? Thank you, David

3 answers

757 views

David Craig

Apr 07, 2022 at 07:31 AM

Problems with Windows Update-Valentin Batalak

Hello,
I had some problems installing Win 10 updates. The problem keeps recurring and I would like information from your support.
You may find this error code helpful: (0x80080005), which is the message that keeps popping up:
The device is missing important security and quality patches!
Regards,
Valentin Batalak

3 answers

898 views

user19425

Apr 07, 2022 at 07:15 AM

slow response time on windows right-click

read your article on slow right-click functionality and evaluating your product; where do i find the option to troubleshoot this issue

1 answer

659 views

gchollick

Apr 04, 2022 at 09:16 PM

Scanners ignore folders configured to skip in Preferences

Please check attachements. I added folders to be ignored y scanner, but even in Default Scan (in Daschboard) seems that all folders are scanned.

14 answers

659 views

dwa6

Nov 15, 2023 at 09:45 AM

slow response time on windows right-click

read your article on slow right-click functionality and evaluating your product; where do i find the option to troubleshoot this issue

1 answer

659 views

gchollick

Apr 04, 2022 at 09:16 PM

Mots de passe

Bonjour,

BootSpeed a chaque analyse du système, il me supprime les mot de passe et a chaque fois je suis obligé de resaisir ce dernier.
Comment effectuer de facon que BS ne supprime plus les mots de passe ?

Cordialement
Denis Schmitt

7 answers

659 views

Denis68000

Sep 06, 2023 at 05:34 PM

Windows-related issues / humming

tried to fix humming but it didnt help and made the speakers quiet

hello ive just tried to fix a buzzing sound coming from my speaker i downloaded it restarted my computer, but it didnt help the buzzings still there and now the speaker is really quiet from the fix

1 answer

657 views

Damo

Jun 13, 2022 at 07:35 AM

low speed of windows

Hi
the speed of my windows is low
what can i do for this

1 answer

656 views

MOJGAN

Sep 11, 2023 at 02:42 PM

transfert photos depuis icloud

hi
depuis ce matin quand je telecharge mes photos depuis icloud elles sont dans un format different

extension heic
et je n'arrive plus a les lire

please i want to have a french answer ty

1 answer

655 views

CLO DE LYON

Oct 16, 2023 at 06:39 AM

lost files

how do I get files back that were mysteriously lost

1 answer

655 views

wayne

Mar 22, 2023 at 07:47 PM

Cannot reinstall MS365 after gone missing

my current & active MS365 suite just vanished from the system, and when I try to download/install the apps on my laptop, it get all the way through the process untl final 10% when get error mressage 30015-11(3221225506). I have dismounterd all system defence software (firewalls, defender, anti-virus) while downloading to remove these as potential constraints, and I have enabled the Windows Update features on the services list (cmd - services.msc)- which were showing as disabled. These however always revert back to 'disabled' once leave the page/screen. I also ran sfc /scannow to check for corrupted files - but all good. Can you assist please

2 answers

652 views

Joel Norton

Mar 12, 2023 at 08:09 PM

Windows-related issues / Sound Issues

Audio problem in Windows 11 Pro

How do I repair Windows 11 Pro sound issues with Auslogics BoostSpeed 13? Thanks!

7 answers

652 views

pitkon

Nov 27, 2023 at 02:18 PM

синий екран с ошибкой 0ха0000001

Добрий день как исправить проблему с ошибкой 0ха0000001 способи с ютуба не помогают через програму я вияснил повреждений файл amdkmdag.sys но не знаю что с ним делать пожалуста помогите мне.

1 answer

651 views

Artem

Apr 02, 2023 at 10:32 AM

Windows-related issues / HDD Problem

HDD 100% in Task Manager

Здравствуйте.
У меня проблема с работоспособностью компьютера.
Загруженность диска 100% в диспетчере задач.
Обновлял драйвера черед Ваш Driver Updater, после чего компьютер стал дольше выполнять задачи.
Выполнил восстановление.
Запустил BoostSpeed13.
Вроде бы получилось настроить, и когда компьютер простаивает, то значения не поднимаются до 100%.
Но тем не менее, значения принимают, при выполнении задач.
Ищу решение по этому вопросу.

С уважением,
Максим

3 answers

650 views

Maxim

Oct 19, 2023 at 10:57 AM

Diagnostic Policy Service Cannot Start.

Diagnostic Policy Service Cannot Start. Access is Denied – Error 5 Fix

1 answer

649 views

Lucalivelier

Nov 02, 2023 at 09:42 PM

Keyboard built-in has been made mostly garbage

Keyboard built-in has been made mostly garbage, by enemy espionager. I do not seem to have backup to fix it nor for resetting Windows.
(These words are from a USB keyboard.)

1 answer

648 views

PlenaZigurmerkato

Jul 24, 2023 at 03:40 AM

Windows-related issues / Network Issues

IIS

How do I configure IIS to work on ASUS Vivobook

1 answer

645 views

Gredhawk

Mar 24, 2024 at 10:06 PM

AUTOMATION ERROR THE OBJECT INVOKED HAS DISCONNECTED FROM ITS CLIENTS RUN-TIME ERROR

PLEASE HELP!!!!!!! I INSTALLED A PROGRAM CALLED "QUANTUM RESONANCE MAGNETIC ANALYZER" ON COMPUTER EVERY THING INSTALLED FINE, IT CREATED A DESK ICON ETC... BUT WHEN I TRY TO OPEN THE PROGRAM UP THE MESSAGE IN THE SUBJECT ABOVE IS WHAT I KEEP GETTING. I TRIED EVERYTHING!!!!!!!!!!!!!!!! I RESTARTED THE COMPUTER, I DID THE SFL /SCANNOW THING, I DISABLED MY VIRUS PROTECTION, I UPDATED DRIVERS BUT NOTHING!!!!!!! IM TRULY AT A LOSS IM VERY FRUSTRATED BECAUSE I PAID OVER 100 DOLLARS FOR THE PROGRAM AND I CANT USE IT! SO CAN YOU PLEASE HELP? OR WILL I HAVE TO TRY TO SEND THE PROGRAM BACK? I HAVE HP COMPUTER WINDOWS 10 MICROSOFT THANK YOU! MY NAME IS KENNETH BINGHAM

1 answer

643 views

drake

Oct 15, 2023 at 01:12 AM

Windows-related issues / Battery Issues

laptop is shutting down 30 sec

Hello

Let me tell you that I am satisfied with the performance of the BostSpeed 13. Great Job.

I run the program, and everything is fine. The speed of the PC is unbelievable.

Except that, why does the laptop shut down 30 sec later under the electricity power and does not shut down when it is on battery power supply? Following the startup with battery I insert the plug of the electricity power and everting is running correctly. The matter is under electricity power plug in start up.

What can be the problem?

Looking forward for your answers,

Regards,

Erol

PC Details:

MSI PX60 2QD
C: SSD 250GB

1 answer

643 views

erol

Dec 23, 2023 at 03:57 PM

Drive C: - Reports Disk has errors

The subject report appears in the attached PDF file. APPARENTLY YOUR SYSTEM DOESN'T ACCEPT PDF FILES SO THE FOLLOWING INFORMATION WILL HAVE TO DO.

Despite the statement that the report provides details on disk error check AND REPAIR RESULTS, the report simply states that my C:Drive has errors.
There is no indication as to what the errors are or that they have been repaired; on the contrary the errors have not been identified nor have they apparently been repaired.

How do I find out what the errors are and how do I repair them?

Regards, Harry McBride

1 answer

640 views

HARRY

Jan 26, 2022 at 08:59 PM