943 questions

Computer Freeze on Restart and Shutdown

Hello,

Everytime I sleep my computer instead of shutting it down and then go back on later to use it and then shut it down it freezes while loading the shutdown. Same thing when I go to restart it. When I don't sleep it before shutting it down it shut's down/restarts without any issues.

Sometimes it says, "Windows has ran into an error, please wait while we send the error report :)". And at the bottom of this page it says please tell your computer expert (something like that) the following: Memory_Management Error 004. After the this page reaches 100% (for sending error report) it just freezes.

The only way I can shut down my computer when all of the above happens is holding the power button down.

Eli

1929 views
Mar 29, 2021 at 02:21 AM

windows 10 up grade

how can I upgrade my windows 10 desktop from 32 bits to windows 10 64 bits without loosing any datas.

1215 views
Mar 28, 2021 at 11:08 AM

no sound, drivers not there

Hi! I've used boostspeed for maybe a year or so, and recently driver updater. Somewhere since driver updater my computer has been off. Also, it should be mentioned that my computer will no longer even work with driver updater. Driver updater turned my computer into a nonfunctional brick, that couldn't even get past boot up. It took me a long time to reset it back to where it was. The driver updater program no longer works on my computer. I tried running it 10 times, each time driver updater program crashes and sends you guys a report.

Somewhere in there something uninstalled my "conexant and real hd audio drivers." Sounds simple enough for me to just go download and reinstall, but ive done that several times and they never show up. I have tried manually downloading and installing, and also let HP installer attempt to install the drivers. But they still don't even show up anywhere on my computer, not on C drive, not under "conexant" file (where there is just USB driver).

I have tried doing system restore like 4 times to put the computer back to an earlier date (when my audio still worked), still no drivers show up. Even my computer will say after the attempted restore point process, "failed to restore system."

So my computer has audio via bluetooth, but not through the headphone jack line in or the laptop speakers. I work in audio and video, so this is an issue. I am literally 3 days late in completing my video projects because i get get sound on this laptop... and getting sound via bluetooth won't cut it with the delay and wrong speaker connections.

I have somewhere in the neighborhood of 100+ apps that i've installed on my computer for video and audio, software keys, licensing programs, etc... amongst others. It took me around 2 weeks to install all of those. I do not want to have to do a complete reinstall of windows to get this my computer to work. Can you please help me figure out what I need to do to get this thing fixed? Any help is appreciated!
1583 views
Mar 26, 2021 at 10:52 PM

No thumbnails

I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.

Can you help?
1733 views
Mar 24, 2021 at 05:13 PM

How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

1558 views
Mar 22, 2021 at 03:45 PM

Windows game bar does not work

Windows game bar does not work when i try press the key combination
1231 views
Mar 20, 2021 at 05:36 PM

тормозит оченьсильно

у меня очень долго думает ноутбук и иногда исчезают с и d диски пока не перезагрузишь не появятся
923 views
Mar 20, 2021 at 12:22 PM

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
885 views
Mar 20, 2021 at 04:45 AM

Bluetooth

No matter what I try, I cannot get my Bluetooth to connect to any of my paired devices. I was able to until recently. Do you suggest I do a repair of Windows 10 without losing files and apps?
1233 views
Mar 19, 2021 at 07:46 PM

Unable to move desktop icons

recently did cleanup and deleted some .ico files. checked Restore and files not located. cannot move desktop icons and a 1-2 minute delay using mouse with no ability to select programs on bootup since Auslogic installed. tried various workarounds via internet to no avail with no help on how to restore missing files. can copy/past icons but not move on desktop. no such problems since last bootup except mouse delay. not able to determine which file to send for review.
880 views
Mar 18, 2021 at 09:09 PM

Speaker Headset or head phones is unplugged message

Suddenly, I have no sound. Have run all the recommended troubleshooting in settings etc., have NEVER used headphones or headset on this laptop, don't know what else to try?
1262 views
Mar 16, 2021 at 08:04 AM

Empty folder function and Document file

How can I safely run Empty Folder file function without destroying important files, such as Document File???????
881 views
Mar 13, 2021 at 02:12 AM

Windows.old

It is possible to delete a windows.old folder with Bootspeed 12 and, if so, how?

866 views
Mar 13, 2021 at 01:12 AM

A problem caused this program to stop interacting with Windows.

Problem Event Name: AppHangB1
Application Name: Ddfs32_400.exe
Application Version: 0.0.0.0
Application Timestamp: 602cd97f
Hang Signature: eff9
Hang Type: 134217728
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1031
Additional Hang Signature 1: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 2: 4777
Additional Hang Signature 3: 477790f40c8afa87ecb7402697914cec
Additional Hang Signature 4: eff9
Additional Hang Signature 5: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 6: 4777
Additional Hang Signature 7: 477790f40c8afa87ecb7402697914cec

Wo steckt der Fehler? - Was soll ich überprüfen?
1492 views
Mar 10, 2021 at 01:31 PM

Error 0xc1900101

Dear Sir/Madame,

I keep getting error 0xc1900101 on Windows Update.
It all started when I switched to new SSD 970 EVO 500GB.
Windows have had updated few times than came version 20H2 which doesn't seem to work.
Updater downloads it, instal it and then during instalation after reboot it colapses around 24%. Then it reboots and I get this error record.
The computer is DELL XPS 13 9360 with i7, 8GB ram.
It runs Windows 10 PRO 1909

Hope You can help
Kamil Adamski
1203 views
Mar 05, 2021 at 02:29 PM

mise à jour logiciel

Bonjour,
Hier j'ai payé le renouvellement de mon abonnement à auslogic Bootspeed 11, et je ne vois pas de mise à jour sur la validité de mon programme qui expire demain.
Pouvez vous me dire si mon paiement à bien été enregistré ? et si mon logiciel va être mis à jour ?
Dans l'attente de vos réponses.
Cordialement.
431 views
Mar 10, 2021 at 07:06 AM

bluetooth headphones

My bluetooth headphones show they are connected buy there is no sound

1256 views
Mar 05, 2021 at 05:03 AM

Error Message

After running Bootspeed for the first time in a long time, I get the error message, "The operating system is not presently configured to run this application." It affects my Bluetooth, plus it is annoying to have the error message popup on my screen every five minutes. Do you recommend that I go to "Restore Points"? I have an early February date available.
1240 views
Mar 04, 2021 at 04:35 PM

backup settings

how can i set a system backup?

1132 views
Mar 01, 2021 at 11:53 AM

que software utilizar para convertir word a Pdf y viceversa

como se abren archivos word de una carpeta sin que se conviertan a Pdf y viceversa

1029 views
Feb 26, 2021 at 02:24 PM

Scanners ignore folders configured to skip in Preferences

Please check attachements. I added folders to be ignored y scanner, but even in Default Scan (in Daschboard) seems that all folders are scanned.
659 views
Nov 15, 2023 at 09:45 AM

slow response time on windows right-click

read your article on slow right-click functionality and evaluating your product; where do i find the option to troubleshoot this issue
659 views
Apr 04, 2022 at 09:16 PM

Mots de passe

Bonjour,

BootSpeed a chaque analyse du système, il me supprime les mot de passe et a chaque fois je suis obligé de resaisir ce dernier.
Comment effectuer de facon que BS ne supprime plus les mots de passe ?

Cordialement
Denis Schmitt
659 views
Sep 06, 2023 at 05:34 PM

tried to fix humming but it didnt help and made the speakers quiet

hello ive just tried to fix a buzzing sound coming from my speaker i downloaded it restarted my computer, but it didnt help the buzzings still there and now the speaker is really quiet from the fix
657 views
Jun 13, 2022 at 07:35 AM

low speed of windows

Hi
the speed of my windows is low
what can i do for this
656 views
Sep 11, 2023 at 02:42 PM

transfert photos depuis icloud

hi
depuis ce matin quand je telecharge mes photos depuis icloud elles sont dans un format different

extension heic
et je n'arrive plus a les lire


please i want to have a french answer ty
655 views
Oct 16, 2023 at 06:39 AM

lost files

how do I get files back that were mysteriously lost
655 views
Mar 22, 2023 at 07:47 PM

Cannot reinstall MS365 after gone missing

my current & active MS365 suite just vanished from the system, and when I try to download/install the apps on my laptop, it get all the way through the process untl final 10% when get error mressage 30015-11(3221225506). I have dismounterd all system defence software (firewalls, defender, anti-virus) while downloading to remove these as potential constraints, and I have enabled the Windows Update features on the services list (cmd - services.msc)- which were showing as disabled. These however always revert back to 'disabled' once leave the page/screen. I also ran sfc /scannow to check for corrupted files - but all good. Can you assist please
652 views
Mar 12, 2023 at 08:09 PM

Audio problem in Windows 11 Pro

How do I repair Windows 11 Pro sound issues with Auslogics BoostSpeed 13? Thanks!
652 views
Nov 27, 2023 at 02:18 PM

синий екран с ошибкой 0ха0000001

Добрий день как исправить проблему с ошибкой 0ха0000001 способи с ютуба не помогают через програму я вияснил повреждений файл amdkmdag.sys но не знаю что с ним делать пожалуста помогите мне.
651 views
Apr 02, 2023 at 10:32 AM

HDD 100% in Task Manager

Здравствуйте.
У меня проблема с работоспособностью компьютера.
Загруженность диска 100% в диспетчере задач.
Обновлял драйвера черед Ваш Driver Updater, после чего компьютер стал дольше выполнять задачи.
Выполнил восстановление.
Запустил BoostSpeed13.
Вроде бы получилось настроить, и когда компьютер простаивает, то значения не поднимаются до 100%.
Но тем не менее, значения принимают, при выполнении задач.
Ищу решение по этому вопросу.

С уважением,
Максим
650 views
Oct 19, 2023 at 10:57 AM

Diagnostic Policy Service Cannot Start.

Diagnostic Policy Service Cannot Start. Access is Denied – Error 5 Fix


649 views
Nov 02, 2023 at 09:42 PM

Keyboard built-in has been made mostly garbage

Keyboard built-in has been made mostly garbage, by enemy espionager. I do not seem to have backup to fix it nor for resetting Windows.
(These words are from a USB keyboard.)
648 views
Jul 24, 2023 at 03:40 AM

IIS

How do I configure IIS to work on ASUS Vivobook
645 views
Mar 24, 2024 at 10:06 PM

AUTOMATION ERROR THE OBJECT INVOKED HAS DISCONNECTED FROM ITS CLIENTS RUN-TIME ERROR

PLEASE HELP!!!!!!! I INSTALLED A PROGRAM CALLED "QUANTUM RESONANCE MAGNETIC ANALYZER" ON COMPUTER EVERY THING INSTALLED FINE, IT CREATED A DESK ICON ETC... BUT WHEN I TRY TO OPEN THE PROGRAM UP THE MESSAGE IN THE SUBJECT ABOVE IS WHAT I KEEP GETTING. I TRIED EVERYTHING!!!!!!!!!!!!!!!! I RESTARTED THE COMPUTER, I DID THE SFL /SCANNOW THING, I DISABLED MY VIRUS PROTECTION, I UPDATED DRIVERS BUT NOTHING!!!!!!! IM TRULY AT A LOSS IM VERY FRUSTRATED BECAUSE I PAID OVER 100 DOLLARS FOR THE PROGRAM AND I CANT USE IT! SO CAN YOU PLEASE HELP? OR WILL I HAVE TO TRY TO SEND THE PROGRAM BACK? I HAVE HP COMPUTER WINDOWS 10 MICROSOFT THANK YOU! MY NAME IS KENNETH BINGHAM
643 views
Oct 15, 2023 at 01:12 AM

laptop is shutting down 30 sec

Hello

Let me tell you that I am satisfied with the performance of the BostSpeed 13. Great Job.

I run the program, and everything is fine. The speed of the PC is unbelievable.

Except that, why does the laptop shut down 30 sec later under the electricity power and does not shut down when it is on battery power supply? Following the startup with battery I insert the plug of the electricity power and everting is running correctly. The matter is under electricity power plug in start up.

What can be the problem?

Looking forward for your answers,

Regards,

Erol

PC Details:

MSI PX60 2QD
C: SSD 250GB



643 views
Dec 23, 2023 at 03:57 PM

Drive C: - Reports Disk has errors

The subject report appears in the attached PDF file. APPARENTLY YOUR SYSTEM DOESN'T ACCEPT PDF FILES SO THE FOLLOWING INFORMATION WILL HAVE TO DO.

Despite the statement that the report provides details on disk error check AND REPAIR RESULTS, the report simply states that my C:Drive has errors.
There is no indication as to what the errors are or that they have been repaired; on the contrary the errors have not been identified nor have they apparently been repaired.

How do I find out what the errors are and how do I repair them?

Regards, Harry McBride
640 views
Jan 26, 2022 at 08:59 PM

What emptied by downloads folder

I recently did a scan and later a deep clean, I now find my dowloads folder is empty
636 views
Apr 08, 2022 at 04:46 PM

Windows Update

Error message: "Your device is missing important security and quality fixes.", tried several fixes...no result.
636 views
Sep 09, 2023 at 02:19 AM