943 questions

Computer Freeze on Restart and Shutdown

Hello,

Everytime I sleep my computer instead of shutting it down and then go back on later to use it and then shut it down it freezes while loading the shutdown. Same thing when I go to restart it. When I don't sleep it before shutting it down it shut's down/restarts without any issues.

Sometimes it says, "Windows has ran into an error, please wait while we send the error report :)". And at the bottom of this page it says please tell your computer expert (something like that) the following: Memory_Management Error 004. After the this page reaches 100% (for sending error report) it just freezes.

The only way I can shut down my computer when all of the above happens is holding the power button down.

Eli

1929 views
Mar 29, 2021 at 02:21 AM

windows 10 up grade

how can I upgrade my windows 10 desktop from 32 bits to windows 10 64 bits without loosing any datas.

1215 views
Mar 28, 2021 at 11:08 AM

no sound, drivers not there

Hi! I've used boostspeed for maybe a year or so, and recently driver updater. Somewhere since driver updater my computer has been off. Also, it should be mentioned that my computer will no longer even work with driver updater. Driver updater turned my computer into a nonfunctional brick, that couldn't even get past boot up. It took me a long time to reset it back to where it was. The driver updater program no longer works on my computer. I tried running it 10 times, each time driver updater program crashes and sends you guys a report.

Somewhere in there something uninstalled my "conexant and real hd audio drivers." Sounds simple enough for me to just go download and reinstall, but ive done that several times and they never show up. I have tried manually downloading and installing, and also let HP installer attempt to install the drivers. But they still don't even show up anywhere on my computer, not on C drive, not under "conexant" file (where there is just USB driver).

I have tried doing system restore like 4 times to put the computer back to an earlier date (when my audio still worked), still no drivers show up. Even my computer will say after the attempted restore point process, "failed to restore system."

So my computer has audio via bluetooth, but not through the headphone jack line in or the laptop speakers. I work in audio and video, so this is an issue. I am literally 3 days late in completing my video projects because i get get sound on this laptop... and getting sound via bluetooth won't cut it with the delay and wrong speaker connections.

I have somewhere in the neighborhood of 100+ apps that i've installed on my computer for video and audio, software keys, licensing programs, etc... amongst others. It took me around 2 weeks to install all of those. I do not want to have to do a complete reinstall of windows to get this my computer to work. Can you please help me figure out what I need to do to get this thing fixed? Any help is appreciated!
1583 views
Mar 26, 2021 at 10:52 PM

No thumbnails

I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.

Can you help?
1731 views
Mar 24, 2021 at 05:13 PM

How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

1558 views
Mar 22, 2021 at 03:45 PM

Windows game bar does not work

Windows game bar does not work when i try press the key combination
1231 views
Mar 20, 2021 at 05:36 PM

тормозит оченьсильно

у меня очень долго думает ноутбук и иногда исчезают с и d диски пока не перезагрузишь не появятся
923 views
Mar 20, 2021 at 12:22 PM

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
885 views
Mar 20, 2021 at 04:45 AM

Bluetooth

No matter what I try, I cannot get my Bluetooth to connect to any of my paired devices. I was able to until recently. Do you suggest I do a repair of Windows 10 without losing files and apps?
1233 views
Mar 19, 2021 at 07:46 PM

Unable to move desktop icons

recently did cleanup and deleted some .ico files. checked Restore and files not located. cannot move desktop icons and a 1-2 minute delay using mouse with no ability to select programs on bootup since Auslogic installed. tried various workarounds via internet to no avail with no help on how to restore missing files. can copy/past icons but not move on desktop. no such problems since last bootup except mouse delay. not able to determine which file to send for review.
880 views
Mar 18, 2021 at 09:09 PM

Speaker Headset or head phones is unplugged message

Suddenly, I have no sound. Have run all the recommended troubleshooting in settings etc., have NEVER used headphones or headset on this laptop, don't know what else to try?
1262 views
Mar 16, 2021 at 08:04 AM

Empty folder function and Document file

How can I safely run Empty Folder file function without destroying important files, such as Document File???????
881 views
Mar 13, 2021 at 02:12 AM

Windows.old

It is possible to delete a windows.old folder with Bootspeed 12 and, if so, how?

866 views
Mar 13, 2021 at 01:12 AM

A problem caused this program to stop interacting with Windows.

Problem Event Name: AppHangB1
Application Name: Ddfs32_400.exe
Application Version: 0.0.0.0
Application Timestamp: 602cd97f
Hang Signature: eff9
Hang Type: 134217728
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1031
Additional Hang Signature 1: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 2: 4777
Additional Hang Signature 3: 477790f40c8afa87ecb7402697914cec
Additional Hang Signature 4: eff9
Additional Hang Signature 5: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 6: 4777
Additional Hang Signature 7: 477790f40c8afa87ecb7402697914cec

Wo steckt der Fehler? - Was soll ich überprüfen?
1492 views
Mar 10, 2021 at 01:31 PM

Error 0xc1900101

Dear Sir/Madame,

I keep getting error 0xc1900101 on Windows Update.
It all started when I switched to new SSD 970 EVO 500GB.
Windows have had updated few times than came version 20H2 which doesn't seem to work.
Updater downloads it, instal it and then during instalation after reboot it colapses around 24%. Then it reboots and I get this error record.
The computer is DELL XPS 13 9360 with i7, 8GB ram.
It runs Windows 10 PRO 1909

Hope You can help
Kamil Adamski
1203 views
Mar 05, 2021 at 02:29 PM

mise à jour logiciel

Bonjour,
Hier j'ai payé le renouvellement de mon abonnement à auslogic Bootspeed 11, et je ne vois pas de mise à jour sur la validité de mon programme qui expire demain.
Pouvez vous me dire si mon paiement à bien été enregistré ? et si mon logiciel va être mis à jour ?
Dans l'attente de vos réponses.
Cordialement.
431 views
Mar 10, 2021 at 07:06 AM

bluetooth headphones

My bluetooth headphones show they are connected buy there is no sound

1255 views
Mar 05, 2021 at 05:03 AM

Error Message

After running Bootspeed for the first time in a long time, I get the error message, "The operating system is not presently configured to run this application." It affects my Bluetooth, plus it is annoying to have the error message popup on my screen every five minutes. Do you recommend that I go to "Restore Points"? I have an early February date available.
1240 views
Mar 04, 2021 at 04:35 PM

backup settings

how can i set a system backup?

1132 views
Mar 01, 2021 at 11:53 AM

que software utilizar para convertir word a Pdf y viceversa

como se abren archivos word de una carpeta sin que se conviertan a Pdf y viceversa

1029 views
Feb 26, 2021 at 02:24 PM

Installation error message

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.
1599 views
Jul 07, 2020 at 04:16 AM

Bluetooth Connectivity

Only getting partcial connectivity on both KOSS wirless speaker and headset.
Currently the headset is showing "Connected Voice".
If disconnected it will show "Driver Error".
Please advise.
Thank you.

1599 views
Aug 04, 2020 at 03:09 PM

Luminosity disappeared

Hello, i have problem, after install bootsped 11, i can't control luminosity because disappeared in central windows 10.
Best regards

1598 views
Sep 14, 2019 at 01:16 PM

ONEdrive freezing PC

How to improve onedrive velocity?
1597 views
Nov 15, 2020 at 04:59 PM

Can't enter settings

Can't enter settings app. Stuck at icon

1597 views
May 22, 2020 at 06:05 AM

Unused Applications - Application Logs

When doing an All Areas Scan the Disk Space never is 'Nothing Found' the result because the following files are always there:
C:\Windows\System32\SleepStudy\ScreenOn\ScreenOnPowerStudyTraceSession-2020 How can I delete, disable the folders of these files. I have gone in to the final files and deleted them, at least I think I have, but the early folders are still there and the Application Logs appear again. How do I get rid of or disable these folders? Thanks!
1596 views
Jul 20, 2020 at 01:40 AM

My Gmail account in Windows mail won't send.

Hello, and Merry Christmas. My gmail in windows10 will receive mail, but will no longer send. I've tried deleting and re-installing trhe account several times. Any ideas? I have no problem using the Gmail website, but I like the Windows10 default mail.
I wish you rain, and lots of rain!
George

1591 views
Dec 25, 2019 at 07:43 AM

My wireless driver is not working

This is the second time this has happened and it has something to do with this softwarre Auslogics 11 after a deep scan took place. But now I cant restore the driver because it seems to be blocked,
The diagnostic's say "Windows can not bind the IP protocol stack to the network."
This is with my wireless adapter and not with my LAN, But I need my wireless adapter asap. Yes I have tried reinstalling the driver and it says the same thing,

1585 views
Apr 15, 2020 at 03:02 PM

Driver Update Stuck

When scanning with the Driver Updater application it stops when scanning the Alienware Command Center Win32 Component Device. It has been sitting there for over 20 minutes.

1584 views
May 21, 2021 at 04:02 PM

Auslogics Driver Updater 1.23.0.2

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
1583 views
Apr 02, 2020 at 01:36 PM

BSOD

I have new core i3 4130 with 500gb hard disk and 8 gb ram with all drivers updated but my windows crashes frequently I have scanned the whole pc no virus found then why is this happening?

1583 views
Dec 19, 2019 at 07:52 AM

no sound, drivers not there

Hi! I've used boostspeed for maybe a year or so, and recently driver updater. Somewhere since driver updater my computer has been off. Also, it should be mentioned that my computer will no longer even work with driver updater. Driver updater turned my computer into a nonfunctional brick, that couldn't even get past boot up. It took me a long time to reset it back to where it was. The driver updater program no longer works on my computer. I tried running it 10 times, each time driver updater program crashes and sends you guys a report.

Somewhere in there something uninstalled my "conexant and real hd audio drivers." Sounds simple enough for me to just go download and reinstall, but ive done that several times and they never show up. I have tried manually downloading and installing, and also let HP installer attempt to install the drivers. But they still don't even show up anywhere on my computer, not on C drive, not under "conexant" file (where there is just USB driver).

I have tried doing system restore like 4 times to put the computer back to an earlier date (when my audio still worked), still no drivers show up. Even my computer will say after the attempted restore point process, "failed to restore system."

So my computer has audio via bluetooth, but not through the headphone jack line in or the laptop speakers. I work in audio and video, so this is an issue. I am literally 3 days late in completing my video projects because i get get sound on this laptop... and getting sound via bluetooth won't cut it with the delay and wrong speaker connections.

I have somewhere in the neighborhood of 100+ apps that i've installed on my computer for video and audio, software keys, licensing programs, etc... amongst others. It took me around 2 weeks to install all of those. I do not want to have to do a complete reinstall of windows to get this my computer to work. Can you please help me figure out what I need to do to get this thing fixed? Any help is appreciated!
1583 views
Mar 26, 2021 at 10:52 PM

взлом компьютера

Моим компьютером кто то упрвлял, я точно не могу сказать как, он запустил игру в стиме, а у меня там общий аккаунт с другим человеком и я не знаю это вирус я подхватил или какой то баг, и вот как мне узнать что теперь мой компьютер точно в безопасности ?

1579 views
Sep 22, 2020 at 10:07 AM

Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

1578 views
Mar 27, 2020 at 01:57 AM

аааа

медленный

1577 views
Jun 28, 2020 at 10:18 AM

system is slow

the system is too damn slow, everythin keeps crashing and all tha stuff... yesterday i encountered a disk read error
plz help.. i had also bought/registered em auslogics driver installer but it kept on crashing and last hour an error came up saying some f***in file was missing and shit.I DIDNT EVEN TOUCH ANYTHIN. i hav avg anti antivirus (thot) and kaspersky tdss killerso yeaa i ran a deep scan and a root kit scan but alas no virus was found either. SO PLZZ HELPP my ames keeeeeep on crashing and stuff
whenever i open somethin well, it only stays 'opened' for like a min or half and then my whole system freezes. i had earlier enabled that whenever there gonna be critical error, bootspeed's gonna restart my system and stuff
SO THAT MEANS WELL IF MY SYSTEM KEEPS ON RESTARTING ON ITS OWN THEN IT EXPERIENCING SOME CRITICAL ERRORS
plz helpp i hv had enough of this shit plzzzz !
i cant even add a file cos my system keeps hangin so i cant even snap a screenshot
plzzz devs help plzz
1575 views
Sep 05, 2020 at 08:29 AM

Windows Update Failed

There were problems installing some updates, but we'll try again later.
2020-03 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4541335) - Error 0x800f081f
How to solve this problem?
1575 views
Apr 02, 2020 at 02:09 PM

System Restore

Desktop just started on off when sitting in sleep mode, A tried to update Microsoft Windows 10, took update, Still on off multi. times daily B, tried System restore tells me could not preform System Restore Still on ,off mode , C What setting in resuce center would fix this System Restore problem.s all from same date around System 3 or 4 from same date close to restore point date. Is Boostspeed 11 causing this problem

1575 views
Apr 16, 2020 at 06:59 PM

boostspeed being blocked

Hi. I have recently downloaded malwarebytes and it wont allow anything through from auslogics and deletes the program then wont let me download boostspeed12 again. I have tried the ignore list, but still no good. any help please? ozzyos

1574 views
Aug 09, 2021 at 12:01 PM

Installation audio realtek

Bonjour,

A chaque recherche de mise a jour sous windows, les mêmes fichiers se réinstalle systématiquement.
Conserne pilotes audio (realtek)

Cordialement,
Denis Schmitt
1573 views
Jul 01, 2020 at 07:23 PM