943 questions

Computer Freeze on Restart and Shutdown

Hello,

Everytime I sleep my computer instead of shutting it down and then go back on later to use it and then shut it down it freezes while loading the shutdown. Same thing when I go to restart it. When I don't sleep it before shutting it down it shut's down/restarts without any issues.

Sometimes it says, "Windows has ran into an error, please wait while we send the error report :)". And at the bottom of this page it says please tell your computer expert (something like that) the following: Memory_Management Error 004. After the this page reaches 100% (for sending error report) it just freezes.

The only way I can shut down my computer when all of the above happens is holding the power button down.

Eli

1929 views
Mar 29, 2021 at 02:21 AM

windows 10 up grade

how can I upgrade my windows 10 desktop from 32 bits to windows 10 64 bits without loosing any datas.

1215 views
Mar 28, 2021 at 11:08 AM

no sound, drivers not there

Hi! I've used boostspeed for maybe a year or so, and recently driver updater. Somewhere since driver updater my computer has been off. Also, it should be mentioned that my computer will no longer even work with driver updater. Driver updater turned my computer into a nonfunctional brick, that couldn't even get past boot up. It took me a long time to reset it back to where it was. The driver updater program no longer works on my computer. I tried running it 10 times, each time driver updater program crashes and sends you guys a report.

Somewhere in there something uninstalled my "conexant and real hd audio drivers." Sounds simple enough for me to just go download and reinstall, but ive done that several times and they never show up. I have tried manually downloading and installing, and also let HP installer attempt to install the drivers. But they still don't even show up anywhere on my computer, not on C drive, not under "conexant" file (where there is just USB driver).

I have tried doing system restore like 4 times to put the computer back to an earlier date (when my audio still worked), still no drivers show up. Even my computer will say after the attempted restore point process, "failed to restore system."

So my computer has audio via bluetooth, but not through the headphone jack line in or the laptop speakers. I work in audio and video, so this is an issue. I am literally 3 days late in completing my video projects because i get get sound on this laptop... and getting sound via bluetooth won't cut it with the delay and wrong speaker connections.

I have somewhere in the neighborhood of 100+ apps that i've installed on my computer for video and audio, software keys, licensing programs, etc... amongst others. It took me around 2 weeks to install all of those. I do not want to have to do a complete reinstall of windows to get this my computer to work. Can you please help me figure out what I need to do to get this thing fixed? Any help is appreciated!
1583 views
Mar 26, 2021 at 10:52 PM

No thumbnails

I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.

Can you help?
1731 views
Mar 24, 2021 at 05:13 PM

How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

1558 views
Mar 22, 2021 at 03:45 PM

Windows game bar does not work

Windows game bar does not work when i try press the key combination
1231 views
Mar 20, 2021 at 05:36 PM

тормозит оченьсильно

у меня очень долго думает ноутбук и иногда исчезают с и d диски пока не перезагрузишь не появятся
923 views
Mar 20, 2021 at 12:22 PM

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
885 views
Mar 20, 2021 at 04:45 AM

Bluetooth

No matter what I try, I cannot get my Bluetooth to connect to any of my paired devices. I was able to until recently. Do you suggest I do a repair of Windows 10 without losing files and apps?
1233 views
Mar 19, 2021 at 07:46 PM

Unable to move desktop icons

recently did cleanup and deleted some .ico files. checked Restore and files not located. cannot move desktop icons and a 1-2 minute delay using mouse with no ability to select programs on bootup since Auslogic installed. tried various workarounds via internet to no avail with no help on how to restore missing files. can copy/past icons but not move on desktop. no such problems since last bootup except mouse delay. not able to determine which file to send for review.
880 views
Mar 18, 2021 at 09:09 PM

Speaker Headset or head phones is unplugged message

Suddenly, I have no sound. Have run all the recommended troubleshooting in settings etc., have NEVER used headphones or headset on this laptop, don't know what else to try?
1262 views
Mar 16, 2021 at 08:04 AM

Empty folder function and Document file

How can I safely run Empty Folder file function without destroying important files, such as Document File???????
881 views
Mar 13, 2021 at 02:12 AM

Windows.old

It is possible to delete a windows.old folder with Bootspeed 12 and, if so, how?

866 views
Mar 13, 2021 at 01:12 AM

A problem caused this program to stop interacting with Windows.

Problem Event Name: AppHangB1
Application Name: Ddfs32_400.exe
Application Version: 0.0.0.0
Application Timestamp: 602cd97f
Hang Signature: eff9
Hang Type: 134217728
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1031
Additional Hang Signature 1: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 2: 4777
Additional Hang Signature 3: 477790f40c8afa87ecb7402697914cec
Additional Hang Signature 4: eff9
Additional Hang Signature 5: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 6: 4777
Additional Hang Signature 7: 477790f40c8afa87ecb7402697914cec

Wo steckt der Fehler? - Was soll ich überprüfen?
1492 views
Mar 10, 2021 at 01:31 PM

Error 0xc1900101

Dear Sir/Madame,

I keep getting error 0xc1900101 on Windows Update.
It all started when I switched to new SSD 970 EVO 500GB.
Windows have had updated few times than came version 20H2 which doesn't seem to work.
Updater downloads it, instal it and then during instalation after reboot it colapses around 24%. Then it reboots and I get this error record.
The computer is DELL XPS 13 9360 with i7, 8GB ram.
It runs Windows 10 PRO 1909

Hope You can help
Kamil Adamski
1203 views
Mar 05, 2021 at 02:29 PM

mise à jour logiciel

Bonjour,
Hier j'ai payé le renouvellement de mon abonnement à auslogic Bootspeed 11, et je ne vois pas de mise à jour sur la validité de mon programme qui expire demain.
Pouvez vous me dire si mon paiement à bien été enregistré ? et si mon logiciel va être mis à jour ?
Dans l'attente de vos réponses.
Cordialement.
431 views
Mar 10, 2021 at 07:06 AM

bluetooth headphones

My bluetooth headphones show they are connected buy there is no sound

1256 views
Mar 05, 2021 at 05:03 AM

Error Message

After running Bootspeed for the first time in a long time, I get the error message, "The operating system is not presently configured to run this application." It affects my Bluetooth, plus it is annoying to have the error message popup on my screen every five minutes. Do you recommend that I go to "Restore Points"? I have an early February date available.
1240 views
Mar 04, 2021 at 04:35 PM

backup settings

how can i set a system backup?

1132 views
Mar 01, 2021 at 11:53 AM

que software utilizar para convertir word a Pdf y viceversa

como se abren archivos word de una carpeta sin que se conviertan a Pdf y viceversa

1029 views
Feb 26, 2021 at 02:24 PM

RunDLL Error Messge keeps popping up

I get this message everytime Boostspeed runs:

There was a problem starting TaskSchedulerHelper.dll The specified module could not be found.
583 views
Mar 31, 2024 at 06:20 PM

Festplattenbereinigung rückgängig machen

Hallo,

am 10.05 wurde eine Festplattenbereinigung durchgeführt. Dabei wurden Datein gelöscht, die nicht gelöscht werden sollteb. Es fehlen ganze Ordner von Dateinen, die dadurch gelöscht wurden.

Wie kann dieser vorgang wieder rückgängig gemacht werden?

es handelt sich speziell umd den "Download" ordner auf der SSD Festplatte C

"Festplattenbereinigung: Heruntergeladene Dateien"

Alle Daten sind gelöscht undich benötige diese jedoch.
583 views
May 10, 2024 at 12:54 AM

Screen Saver Retreval

After a through clening I seem to have lost the screen saver prompt. The program is there and working - but it does not turn on when directed. How do I rescue the code that seems to be lost?
581 views
Feb 18, 2024 at 11:47 PM

MAPPING USB PORTS TO COM PORTS

Im having trouble with not enough COM Ports for external, USB devices.

With only 1 Si Labs Enhanced and Standard port, and 1 port for the system, as seen in Device Manage, how can I run, for example, more than one sftwr program - intended for a Ham radio transceiver - plus an external, USB microphone plus other external HDD, with or without an external USB Hub?

Why does my HP All-in-one, WIN11 system, work with the internal camera but NOT the internal microphone?

Do I need "virtual ports"? Do I need special drivers and/or hardware?

Thanks.

Phil
581 views
Aug 23, 2023 at 02:51 AM

System Scan

Every time I run a system scan Boostspeed highlights the TCP/IP internet setting as needing attention. It then says it's resolved it. This occurs on every system scan run.
Any thoughts?
580 views
Nov 17, 2022 at 09:38 AM

Recovery points

I have windows 11, and Auslogics, but cannot locate the reovery points in either.

How does one locate, to use if necessary?
580 views
Dec 24, 2023 at 08:30 PM

Privacy Monitoring

Does Auslogics have a feature to stop data broker sites from obtaining personal info?
578 views
Apr 01, 2023 at 07:56 PM

files

I have tried all the solutions I have gotten from the net, all the videos from youtube and still cannot crete new folders on my desk. The new folder icon is not responding

Thank you for any help
575 views
Feb 07, 2022 at 02:16 AM

Memory Insufficient

I am running Auslogics Disk Defrag 11 on a Windows 2012 R2 server.
Version 11.0.0.2
Full Version (PRO)
I have two drives I am trying to defrag. It used to work but now I am getting "Memory insufficient to perform this operation"

The drives are large:
R drive 83 TB - 19 TB free
S drive 40 TB - 18 TB free
It has 128 GB of memory
Page file is set set to automatic
I have a similar server and it does not have any issues.
Any settings or suggestions I could try.
I have been running Auslogic for about a year with no problem but since the last update I started having this problem on this one server.
575 views
Feb 03, 2023 at 08:39 PM

Ускорить работу компьютера

Здравствуйте!

Как я могу ускорить работу компьютера?
575 views
May 12, 2022 at 06:07 AM

vignettes

Votre logiciels a apparemment affecté certains liens, car on ne voit plus les vignettes des photos dans les Fichiers.
Pour les voir il faut les ouvrir les photos dans leur lecteur.
Peut-on les récupérer?
J'ai déjà suivi les indications usuelles de Windows sans résultat.
Est-ce une coincidence?
Merci.
573 views
Jan 15, 2024 at 10:23 PM

my battery is working fine but it says its health is bad is that a problem?

So when i test my battery health it says that its health is terrible and reccomends me to change it while its working just fine should i change it or not?
572 views
Mar 14, 2024 at 02:42 AM

Не понимаю куда девается память

Как мне посмотреть последнии скачанные данные и понять что у меня занимает память? Я буквально скачал расширение на гугл и у меня пропало два гигабайта, как это работает (винодоус 10)
571 views
Nov 18, 2023 at 05:06 PM

Computer shuts down instead on going to sleep

My Computer shuts down instead on going to sleep. So I have to reboot to start up. Any help would be greatly appreciated.
Thank You
~Bill
569 views
Mar 23, 2024 at 04:19 AM

File Explorer

Since running Deep Disk Cleaner the File Explorer view options are now greyed out!
568 views
Nov 13, 2022 at 07:14 AM

Win 10. Жесткий диск С

Привет! У меня резко , за одну ночь, с дика С пропало 25 Г. Не знаю что делать? Где искать проблему? Как это можно устранить? Не подвергая свой старый ноут переустановки ОС . Windows 10 HOME 22H2 19045.3693 .
568 views
Nov 25, 2023 at 11:27 AM

Set up your Computer

Each time I log in to Win 11 I am asked if I want to set up my computer.

Is there any way to removed this annoyance? The app doesn't appear in my list of installed apps.
568 views
Sep 09, 2022 at 07:03 AM

DirectPlay issue

Every since I installed Auslogics driver updater I keep getting a message that I need to install directplay. Directplay won't install on my computer and if I choose to skip the installation the attached notification constantly comes up. Is Auslogics driver updater or Bootspeed calling for this outdated windows feature. If I uninstall driver updater I don't get that notification.
564 views
Oct 21, 2022 at 05:25 PM

What does this DOS/DSS commandline Window temporarily at bootup mean?

SInce installing Auslogics BoostSpeed, it hasn't been happening, but what does this mean?
564 views
Nov 01, 2023 at 07:52 PM

Stop disbaling it

How do i get your software to not to disable Windows Search and search indexer
563 views
Jan 27, 2023 at 07:24 PM