• Windows-related issues
941 questions

i moved folders and files



i moved folders and files from the C: TO EXTRA SELF MADE G: TO FREE SPACE AND from that time i cant open most of the files and am having a hard time i dont know what to do
682 views
Sep 22, 2022 at 11:25 PM

Set up your Computer

Each time I log in to Win 11 I am asked if I want to set up my computer.

Is there any way to removed this annoyance? The app doesn't appear in my list of installed apps.
568 views
Sep 09, 2022 at 07:03 AM

Download Folder files

After using Auslogics BoostSpeed to try and increase the free space on my main drive C, I've accidentally purged my entire Downloads folder and deleted everything that was stored there which made my to try and recover the files. First using Auslogics BoostSpeed to try search for them unsuccessfully as well as several other software that does the same. I've only managed to find few of the files I was looking for during one of the early scans which I foolishly did not try and immediately recover which caused me to no longer be able to find the files in later searches to find more of it.

Is it possible to undo the cleaning processes of Auslogics BoostSpeed so that it could revert the state of the folder to one that never lost its contents?
707 views
Sep 05, 2022 at 01:52 PM

New Folders

After the New Folder option that is usually available after right clicking is somehow gone or disabled, is it possible to regain the ability to create new folders with this PC that I'm using without having to rely on copying existing folders or giving myself blank ones from another PC?
689 views
Sep 05, 2022 at 01:31 PM

Startup Applications Automatically Getting Disabled

Startup Applications Automatically Getting Disabled. They are enabled in the startup in Task Manager and then disabled when I restart the computer. How can I fix this?
965 views
Aug 25, 2022 at 10:14 PM

Cleaning

Gentlemen,
I have Windows 10 64 bit. I have 1.69 TB free space of 1.81 TB. Do you think I should wipe the free space or would it just be a waste of time?

Doug.
901 views
Aug 19, 2022 at 06:51 PM

Store and related apps don't open

Al Microsoft apps including store will not open. I have attempted to restore the app ID service but get an "access denied" popup when clicking "apply". All other methods to restore the service have hailed as well. In conjunction, I am getting a notification that McAfee and Windows Defender are both turned off when McAfee is actually running.
977 views
Aug 19, 2022 at 10:53 AM

Parallels Desktop 18 Compatibility

I have an Apple iMac running macOS Monterey v12.4 with Parallels Desktop 18 and Windows 10.
I’d like to know, can BoostSpeed 12 run in this Virtual Machine environment without any issues?

PS: BoostSpeed 12 is not installed in the Virtual Machine environment yet. I’m simply trying to find out if it has been tested and will work before installing it on my iMac with Parallels Desktop 18.
909 views
Aug 12, 2022 at 03:52 AM

langue

Bonjour,
Pourquoi chaque fois que j'ouvre edge le language est le thai au lieu du francais. pourtant mes options de language pour edge sont le francais. ?
928 views
Aug 11, 2022 at 03:54 AM

Retrieving purged files

How do I retrieve discared files for a particular date. I have hundreds of discarded files but only need those for a single date.
825 views
Aug 10, 2022 at 06:19 PM

disable registeruserdevice

how can i disable registeruserdevice? File does not exist, and ias dangerous
1143 views
Aug 10, 2022 at 11:33 AM

Can You Fix The Auslogics Disk Defrag 10 at Expected Error?

Already to Installed Disk Defrag 10. But Pro Upgrade. That Expected Error it.
And Not To Uninstall.
Can You Fix it?

Thanks To

John Alex
672 views
Aug 06, 2022 at 04:01 PM

Start Up

Hi,
From time to time I get a notification that "Windows Start up took 1m 40sec" or similar with the suggestion that I look at the start up programmes with, I presume, the idea of reducing that time.
I am all for doing just that, however, when I open the Start Up I am confonted with a list of apps which for the most part mean very little to me. I have no idea what disabling any particular app will do; whether it would have a detrimental or beneficial effect on my system.
I would be grateful for any advice or suggestions you may be able to give to help me.
I had thought to supply you with a list of the apps but can find no way to even copy a list into a word document, so maybe you could help me to accomplish that so that you will be better able to help me!
Alternatively, I am happy for you to use remote access.
Regards,
Donald Stewart
1074 views
Aug 04, 2022 at 10:35 PM

IP Address

What is the IP address for this compter
1006 views
Aug 02, 2022 at 09:53 PM

Regestry

Can I use the registry to solve.......How can I turn off "Do you want to allow this app to make changed to your computer" popup for one specific app?

948 views
Jul 29, 2022 at 03:10 PM

aidez-moi à installer Windows11 à partir de Winsdows10

Nom de l'appareil Asus-N732V
Processeur Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz 2.20 GHz
Mémoire RAM installée 10,0 Go
ID de périphérique B97B8955-E5F7-4030-93CD-32FB22878060
ID de produit 00326-10000-00000-AA251
Type du système Système d’exploitation 64 bits, processeur x64
Stylet et fonction tactile La fonctionnalité d’entrée tactile ou avec un stylet n’est pas disponible sur cet écran
878 views
Jul 25, 2022 at 09:22 AM

can not download .exe file

Everytime I try to download the newsest version of BootSpeed, my laptop saves it as an Adobe PDF file and will not open/install. Will completely removing the BootSpeed app and then downloading the newest version work around my problem?
819 views
Jul 24, 2022 at 05:46 PM

Windows cannot access External (G:\) Drive - ????

Recently, my computer stopped being able to access my External Hard Drive. I've restarted, changed USB sockets, tried it on my Windows 7 Notebook - where it works fine. Your Disk doctor has Defragmented it and your Disk Doctor reports that it has errors but no option to fix them.
675 views
Jul 19, 2022 at 11:37 PM

Uso de anti-virus

Com Win11 e Auslogics preciso usar anti-virus?
861 views
Jul 13, 2022 at 01:29 PM

Disk help

I downloaded a disk accidently from a ad do you know what this means because now whenever I turn my pc on it says checking for disks for something


I just put download because I cant make question without
909 views
Jul 11, 2022 at 02:42 PM

Cannot get my computer to read SD cards

I've used your device driver updater and still cannot get my computer to recognize an SD disk.

1536 views
Jun 25, 2020 at 09:54 PM

Disable Edge Swipe in Win10 B2004 update

Hi Folks,
Thx much for your help on prior question!

Please tell me how to permanently, (as in no 'edge swipe restart' on system restart), disable Edge Swipe.

F&*!#ing MSFT does it again; Win10 uppdate 2004 kills cortana local/system search ability, which disappears even finding any settings re Edge Swipe.

Please tell me how to kill kill kill kill forever Win10 Edge Swipe.

Thx very much, Folks!
Scotty :-)
1536 views
Jul 23, 2020 at 11:45 AM

PC Crashing/Freezing

To Whom It May Concern,

In recent weeks, I have been experiencing intermittent crashing/freezing of my PC. This sometimes happens 1/3 times a day or I can go a few days without it occurring at all. It is not, actually, a BSOD - just a "straightforward' freeze or crash.

When accessing the Windows Event Log, the common denominator would appear to be identifed as follows:

Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

I would consider myself reasonably computer savvy, describing myself as a software 'Geek', in addition to having set-up remote computing facilities. However, this is difficult to readily identify and despite, browsing the Internet extensively, I find I cannot resolve or prevent this from crash from occurring.

The only 'fix' I have reviewed is accessing 'Windows Services' that requires the 'Server to be restarted' but as this is already running (having reset itself?) I cannot, actually, do anything:

https://social.technet.microsoft.com/Forums/en-US/cd53a3ed-3833-4a62-8784-2ab3fa0c464e/unable-to-open-the-server-service-performance-object-the-first-four-bytes-dword-of-the-data

Any advice, recommendations or support you an afford me would be very much appreciated.

I am grateful for your attention, time, effort and anticipated co-operation in assisting me to resolve this perplexing and frustrating issue.

Kind regards to you and your colleagues at Auslogics

Ian

Ian Willsher
1533 views
Nov 03, 2020 at 11:11 PM

старая программа на дисе (с) 64 битная называется 7 максисальная

как я могу убрать лишние файлы и програмы остатки 64 битной системы,очистить диск (с)

1533 views
Feb 10, 2020 at 02:40 AM

I just upgraded from 10 home to 10 pro

I recently upgraded my ASUS ROG G551JW from Windows 10 Home to Windows 10 Professional. After upgrading and re installing my apps, running some Auslogics tools, and updating my drivers. I seem to have like every Add On installed and a bunch of virtual this or virtual that, Vwifi and Vethernet. My External SSD (disk letter G) is gone, Ive always had the external SSD running Read and Write to basically have it help the computers performance. I cant Install some apps or change some setting because i will either get some kind of error or it saying that it cant be done on sysWOW32 or 64 im not sure, but something like that... I would greatly GREATLY APPRECIATE if a Tech at Auslogics can remote connect to my pc and take a look at what ever problems he may notice. I received 3 questions when I joined pro and this is my last available question and would really love to have someone who knows about computers, to take a look at it. THANK YOU. Stay safe everyone...

p.s I added one screenshot i had of one of the many problems im encountering.
1531 views
Jul 06, 2020 at 06:56 PM

неисправность воспроизведения через блютус

музыка через блютус стала подклинивать

1530 views
Jun 20, 2020 at 05:15 PM

Regular luz de la pantalla

Quiero saber porque con windows 10 no puedo regular la intensidad de luz de la pantalla. Quiero aumentar o disminuir su intensidad de brillo y no puedo.

1529 views
Nov 27, 2019 at 11:03 PM

Не работает Скайп и Outlook после установки новой версии

Если раньше после установки новой версии переставал работать скайп, то сейчас и Outlook перестал работать....
Скайп не делает звонки
А Outlook не грузится вообще....
А вроде бы раньше неплохая программа была....

1529 views
Jan 05, 2020 at 01:38 PM

BoostSpeed 12 clobbers Voice Recognition.

I am running Windows 10 Build 19042-2009 BoostSpeed 12 Pro. I use Microsofts Voice Recognition with Language Microsoft Speech Recognizer 8.0 for Windows (English - US). When I installed BoostSpeed and run the scan and resolve. It clobbers Voice Recognition. I get this error message after. "Speech recognition could not start because the language configuration is not supported.The recognizer language must match the language of the user interface." Checking the configuration shows that the language configuration is still what it was before it stopped working.

I run the rescue undo, and it still does not allow voice recgnition to run. I have to reinstall windows to get it to work. I have excluded Microsofts Speech folder from appdata and protected several keys in the registry to try to prevent this. Nothing I do seems to resolve the situation.
Please help.

Thank you
1526 views
Dec 26, 2020 at 01:58 AM

Проблема со спящим режимом

Здравствуйте! Исчез совсем из настроек системы спящий режим, после работы программы, помогите исправить, заранее спасибо за безпокойство...

1525 views
Jan 30, 2020 at 03:31 PM

Медленно загружается

Медленно загружается, особенно Google. Что делать? Версия Windows 7 Home.
1525 views
Nov 10, 2019 at 07:11 PM

not fixed

Hi I found your website on the promise that it would sort out the 8000ffff eroor? It hasn't, can it be sorted?
1523 views
Dec 30, 2020 at 11:02 PM

How do I stop starting up when I start the computer

When I start up my computer, PCTuneUp starts up. How do I prevent this from happening.

1519 views
Feb 20, 2021 at 02:58 AM

Процессы

Какие процессы можно закрыть или остановить на компьтере, снижающие производительность и не нужные в конкретны момент времени?

1518 views
Mar 29, 2020 at 04:32 AM

UsoClient

Hello Auslogics

It seems that every day I get a warning message about a new 'Daily' task being created. That task is UsoClient (see attachment). There always seems to be three occurences of this program, despite this – so I guess that it is being deleted and recreated by Windows.

No doubt this is a Windows thing, but it would be good to understand what is going on here.

Also, if I try to disable it, despite being a local admin, I get an 'insufficient privs' error (see second attachment).

If this is deemed normal behaviour and the program is trustworthy, is there a way of disabling the warning message, but just for this one program?

Thanks and regards
Phil Parkin

1517 views
Dec 28, 2020 at 08:41 AM

Crackling sound after few hours

Hi, thank you for your time,

After a few hours of my computer being on, all sounds from the PC will have crackling sounds. There is nothing in particular that triggers it. No specific amount of time before I start to hear it. It has been happening for quite some time now

Thank you
1515 views
Jan 09, 2022 at 06:06 PM

гибернация

Здравствуйте! прошу помочь. после гибернации комп сам через несколько минут включается. зарание спасибо.

1511 views
Jun 27, 2020 at 03:23 PM

NVIDIA 제어판이 안 켜져요

NVIDIA 제어판을 열려고 하면 계속 '현재 NVIDIA GPU에 연결된 디스플레이를 사용하고 있지 않습니다.' 라고 뜹니다. 어떻게 하면 돼나요?

1511 views
Jun 28, 2020 at 03:19 AM

Issues Microsoft Flight Simulator (FS2020)

Hi, I have been a customer of yours for a long time. I am satisfied with the software but now I need to ask a question or rather a report.
I have the license for 3 PCs, and on one PC I have the new MSFS FS2020 simulator. Thanks to the backup I restored the files. The problem is that after deep cleaning privacy, traces in applications, empty folders, registry files, Windows system files could no longer start the game. I thought to warn you and I hope that the problem is solved. Thanks and sorry. My configuration: CPU i7-8700.... Windows 10 PRO.... RAM 48 Gb.... HardDisk M2 NVME samsung 1Tb.... GPU RTX 2060.
1510 views
Oct 01, 2020 at 12:43 PM

battery not charging

my battery is not charging. i lost the invoice from the assus dealer in goa, india namely INTECH COMPUTERS, Porvorim, Goa. He is not giving the duplicate. checked online and saw that the warranty of this laptom expires on May 27, 2020, whereas I bought this laptop in April 2020. I smell something fishing with this dealer. took it to service centre, they say that warranty expired as above, and if at all they can help they want the invoice.

1507 views
Nov 12, 2020 at 12:01 PM