• Windows-related issues
941 questions

Updates Inoperative

Windows shows installing but nothing happens.

1350 views
May 19, 2020 at 10:33 PM

Error al actualizar windows

Hola soy Jose, tengo un problema al actualizar mi windows me sale siempre el error: Error de descarga: 0xca00a000 tengo una tarjeta grafica AMD
1490 views
May 19, 2020 at 04:21 AM

Edge Chromium

I have the new Microsoft Edge Chromium browser. Boostspeed does not recognize this browser. It will only clean Internet Explorer and the original Microsoft Edge browser. Is there an update coming with Boostspeed that will include this new browser? If so, when?

1504 views
May 17, 2020 at 02:42 PM

Very long time to load the computer! HElp!

can you help me please, I have a laptop that takes a long time to load please help me

1189 views
May 17, 2020 at 07:40 AM

Microsoft services malfunctioning

The Microsoft services are not working properly and some of it's features like EPIC GAMES and MICROSOFT STORE are not working. Can you help me solve that issue on my computer?
:D

1633 views
May 16, 2020 at 02:21 AM

Bought a TP link Bleutooth usb

Dear Support,

I have bought a TP link UB400 USB and inserted it in the USB port immediatly i had connection.
Then i update the drivers for windows from your package i bought two or 3 days ago and it updated the driver to Bleusolell drivers.
fter nothing seems to work anymore on bluetooth aspects.
Also the CSR software downloaded give me u huge pain because i could almost not removed it anymore.

I need the old driver from windows apperently that is not bluesoleil as this is not responding.

The Bleutooth usnb device i can see in the list of devices but will not react.


Thank you fore th help as suh.

regards Rob.

2270 views
May 12, 2020 at 07:48 PM

раздел в Windows 10

не могу настоить диагностические данные и отзывы

1291 views
May 12, 2020 at 08:43 AM

USB flash drive not recognized

How do I get W10 to see my USB flash drive?

1605 views
May 12, 2020 at 08:28 AM

Start Up Error

Every time I start up my laptop I get an Error Message:

RunDLL

There was a problem starting xrWCbgnd.dll

The specified module could not be found.

1282 views
May 11, 2020 at 06:03 PM

......

Системный блок выключается бошльше часа....

1090 views
May 11, 2020 at 09:51 AM

sound in my PC

The sound in my PC has disappeared all of a sudden. Can you help me fix it? I work with Windows 7 professional and my sound card is Realtek, built on the motherboard.
1611 views
May 09, 2020 at 09:49 PM

eliminar sistema operativo de windows extra con su aplicacion

queria eliminar un sistema operativo que le agregue accidentalmente pero no me deja al final me tiro error (lo queria destruir) lo estaba buscando para desbloquearlo pero tampoco aparecia asi que mi pregunta es:
como hacer para eliminar el sistema operativo con su aplicacion? porque a decir verdad no quiero formatear mi disco

1618 views
May 09, 2020 at 02:14 PM

Пропала регулировка яркости

Добрый день. Полностью пропала регулировка яркости после обслуживания через эту программу. Сочитание клавиш FN + яркость не работают. Ползунков нигде нет.

1316 views
May 08, 2020 at 08:52 PM

МОва пк

ЯК ВИПРАВИТИ ЦЕ НА ЗВИЧАЙНУ МОВУ
Åñëè ó âàñ óñòàíîâèëàñü íåêòèâèðîâàííàÿ âåðñèÿ äîáâüòå shfolder.dll â èñêëþ÷åíèÿ àíòèâèðóñà.
1714 views
May 07, 2020 at 09:26 AM

After Auslogics did some repairs, alot doesnt work

I really cant type out the problems im having all because there are so many... I just got a Performace Scan message from Auglogics as I am typing this message stating "its been 6 days since your last scan" but im afraid to run anything on auglogics. I need a Tech that knows computers very well to remote connect to my laptop and see if they can fix some if not all of these problems that came about. I will list some of the problems I am encountering but first I want to say that everthing did work before. I used to be a windows insider but now my diagnostic data is set to basic and i cant chage it to full.. In yellow, at the top of the windows settings page it now says that I do not have authorization or this setting is being controlled by your organizer. I dont have an Organizer. Ive never seen that Yellow Font orginazation control lock or what ever it is, ever before until about a week ago when i ran the last scan with auglogics. Its not just on that Diagnostic sending part, I find that I get that controlled by my orginazation lock out on all kinds of settings and controls. I work as a heavy equipment machinery driver and work doesnt even have comptures, im not in school or connected to any school account.. I bought my own brand new laptop about 3 months ago, its connected on my home network Optimum Internet and my outlook account isnt attached to anything but my Xbox One X and like i said it was never there before... I cant type in any Windows app or the task bar without having to hit the windows key + R and enter C:\Windows\System32\ctfmon.exe and then it works, but needs to be done everytime i turn my laptop on... I used to always have my Samsung Fit 64 gig tiny flat USB and my SDXC 64 gig 170Mbps read/write card set to enable read and write and catch. Not Readyboost.. but now i cant do that. both USB and SDXC are all over the place.. I have gigabyte speed from optimum and yet my whole computer runs slow... I cant type in the search bar and get my apps show up, or update, or power plan. nothing... AND for some reason, Ive NEVER had 4 accounts. when i turn my laptop on i can only log into my account like normal. but then when you look at the account users, theres administrator, then there is like 3 accounts of my name.. i dont know what to do

1636 views
May 06, 2020 at 04:31 PM

Запуск Виндовс

Доброго времени суток. После пользования вашим продуктом у меня стало чтото не то с загрузкой виндовс. Сначала все идет нормально. Загрузка биоса. Потом заставка загрузки виндовс. Потом у меня экран отключается и в таком состоянии минут 15. Экран от ПК не получает никаких сигналов. Как мне это отключить? Что бы была нормальная загрузка рабочего стола после заставки загрузки виндовс? Это началось сразу же после использование Ауслоджик Буст Спида. Откат системы я сделать не могу.

1600 views
May 06, 2020 at 05:50 AM

Отвалился BlueTooth

Добрый день
на обоих моих ноутбука пропал блутус. Возможно что то позволил исправить программе не проконтролировав. Как включить блютус снова? В скрытых девайсай его вижу. Система предлагаетпереустановить драйвер, но дело явно не в этом.

1607 views
Apr 29, 2020 at 06:00 AM

POST interruption

What could be the problem when most of the time during Boot on Message "Warning System Boot fail or post interruption".

Press continue or press del to load bios setup.

1358 views
Apr 27, 2020 at 08:51 AM

Why auslogics boostspeed can't solve this ?

Hello. I'm a regular gamer, but when I play a game, no matter which one, my computer always crashes. Everyday, for months. I have used boostspeed 11 many times to fix this, but despite what Auslogics promised, my computer is no more stable than before. Nothing has changed. So I’m wondering what it pays to pay for software that promises to take care of our computer’s system, if it’s just basic operations that don’t solve anything. If nothing changes, I will not renew my subscription. If you need information about my hardware, don't hesitate to ask me. Thank you. Sincerely, Arnaud

1442 views
Apr 27, 2020 at 08:32 AM

Temperature

I am using Windows 8.1. Is there a provision in BoostSpeed 11, for setting the Disk/Processor Temperature at which the PC will switch off?

1571 views
Apr 22, 2020 at 04:00 PM

Cannot get my computer to read SD cards

I've used your device driver updater and still cannot get my computer to recognize an SD disk.

1536 views
Jun 25, 2020 at 09:54 PM

Disable Edge Swipe in Win10 B2004 update

Hi Folks,
Thx much for your help on prior question!

Please tell me how to permanently, (as in no 'edge swipe restart' on system restart), disable Edge Swipe.

F&*!#ing MSFT does it again; Win10 uppdate 2004 kills cortana local/system search ability, which disappears even finding any settings re Edge Swipe.

Please tell me how to kill kill kill kill forever Win10 Edge Swipe.

Thx very much, Folks!
Scotty :-)
1536 views
Jul 23, 2020 at 11:45 AM

PC Crashing/Freezing

To Whom It May Concern,

In recent weeks, I have been experiencing intermittent crashing/freezing of my PC. This sometimes happens 1/3 times a day or I can go a few days without it occurring at all. It is not, actually, a BSOD - just a "straightforward' freeze or crash.

When accessing the Windows Event Log, the common denominator would appear to be identifed as follows:

Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

I would consider myself reasonably computer savvy, describing myself as a software 'Geek', in addition to having set-up remote computing facilities. However, this is difficult to readily identify and despite, browsing the Internet extensively, I find I cannot resolve or prevent this from crash from occurring.

The only 'fix' I have reviewed is accessing 'Windows Services' that requires the 'Server to be restarted' but as this is already running (having reset itself?) I cannot, actually, do anything:

https://social.technet.microsoft.com/Forums/en-US/cd53a3ed-3833-4a62-8784-2ab3fa0c464e/unable-to-open-the-server-service-performance-object-the-first-four-bytes-dword-of-the-data

Any advice, recommendations or support you an afford me would be very much appreciated.

I am grateful for your attention, time, effort and anticipated co-operation in assisting me to resolve this perplexing and frustrating issue.

Kind regards to you and your colleagues at Auslogics

Ian

Ian Willsher
1533 views
Nov 03, 2020 at 11:11 PM

старая программа на дисе (с) 64 битная называется 7 максисальная

как я могу убрать лишние файлы и програмы остатки 64 битной системы,очистить диск (с)

1533 views
Feb 10, 2020 at 02:40 AM

I just upgraded from 10 home to 10 pro

I recently upgraded my ASUS ROG G551JW from Windows 10 Home to Windows 10 Professional. After upgrading and re installing my apps, running some Auslogics tools, and updating my drivers. I seem to have like every Add On installed and a bunch of virtual this or virtual that, Vwifi and Vethernet. My External SSD (disk letter G) is gone, Ive always had the external SSD running Read and Write to basically have it help the computers performance. I cant Install some apps or change some setting because i will either get some kind of error or it saying that it cant be done on sysWOW32 or 64 im not sure, but something like that... I would greatly GREATLY APPRECIATE if a Tech at Auslogics can remote connect to my pc and take a look at what ever problems he may notice. I received 3 questions when I joined pro and this is my last available question and would really love to have someone who knows about computers, to take a look at it. THANK YOU. Stay safe everyone...

p.s I added one screenshot i had of one of the many problems im encountering.
1531 views
Jul 06, 2020 at 06:56 PM

неисправность воспроизведения через блютус

музыка через блютус стала подклинивать

1530 views
Jun 20, 2020 at 05:15 PM

Regular luz de la pantalla

Quiero saber porque con windows 10 no puedo regular la intensidad de luz de la pantalla. Quiero aumentar o disminuir su intensidad de brillo y no puedo.

1529 views
Nov 27, 2019 at 11:03 PM

Не работает Скайп и Outlook после установки новой версии

Если раньше после установки новой версии переставал работать скайп, то сейчас и Outlook перестал работать....
Скайп не делает звонки
А Outlook не грузится вообще....
А вроде бы раньше неплохая программа была....

1529 views
Jan 05, 2020 at 01:38 PM

BoostSpeed 12 clobbers Voice Recognition.

I am running Windows 10 Build 19042-2009 BoostSpeed 12 Pro. I use Microsofts Voice Recognition with Language Microsoft Speech Recognizer 8.0 for Windows (English - US). When I installed BoostSpeed and run the scan and resolve. It clobbers Voice Recognition. I get this error message after. "Speech recognition could not start because the language configuration is not supported.The recognizer language must match the language of the user interface." Checking the configuration shows that the language configuration is still what it was before it stopped working.

I run the rescue undo, and it still does not allow voice recgnition to run. I have to reinstall windows to get it to work. I have excluded Microsofts Speech folder from appdata and protected several keys in the registry to try to prevent this. Nothing I do seems to resolve the situation.
Please help.

Thank you
1526 views
Dec 26, 2020 at 01:58 AM

Проблема со спящим режимом

Здравствуйте! Исчез совсем из настроек системы спящий режим, после работы программы, помогите исправить, заранее спасибо за безпокойство...

1525 views
Jan 30, 2020 at 03:31 PM

Медленно загружается

Медленно загружается, особенно Google. Что делать? Версия Windows 7 Home.
1525 views
Nov 10, 2019 at 07:11 PM

not fixed

Hi I found your website on the promise that it would sort out the 8000ffff eroor? It hasn't, can it be sorted?
1522 views
Dec 30, 2020 at 11:02 PM

How do I stop starting up when I start the computer

When I start up my computer, PCTuneUp starts up. How do I prevent this from happening.

1519 views
Feb 20, 2021 at 02:58 AM

Процессы

Какие процессы можно закрыть или остановить на компьтере, снижающие производительность и не нужные в конкретны момент времени?

1517 views
Mar 29, 2020 at 04:32 AM

UsoClient

Hello Auslogics

It seems that every day I get a warning message about a new 'Daily' task being created. That task is UsoClient (see attachment). There always seems to be three occurences of this program, despite this – so I guess that it is being deleted and recreated by Windows.

No doubt this is a Windows thing, but it would be good to understand what is going on here.

Also, if I try to disable it, despite being a local admin, I get an 'insufficient privs' error (see second attachment).

If this is deemed normal behaviour and the program is trustworthy, is there a way of disabling the warning message, but just for this one program?

Thanks and regards
Phil Parkin

1516 views
Dec 28, 2020 at 08:41 AM

Crackling sound after few hours

Hi, thank you for your time,

After a few hours of my computer being on, all sounds from the PC will have crackling sounds. There is nothing in particular that triggers it. No specific amount of time before I start to hear it. It has been happening for quite some time now

Thank you
1515 views
Jan 09, 2022 at 06:06 PM

гибернация

Здравствуйте! прошу помочь. после гибернации комп сам через несколько минут включается. зарание спасибо.

1510 views
Jun 27, 2020 at 03:23 PM

NVIDIA 제어판이 안 켜져요

NVIDIA 제어판을 열려고 하면 계속 '현재 NVIDIA GPU에 연결된 디스플레이를 사용하고 있지 않습니다.' 라고 뜹니다. 어떻게 하면 돼나요?

1510 views
Jun 28, 2020 at 03:19 AM

Issues Microsoft Flight Simulator (FS2020)

Hi, I have been a customer of yours for a long time. I am satisfied with the software but now I need to ask a question or rather a report.
I have the license for 3 PCs, and on one PC I have the new MSFS FS2020 simulator. Thanks to the backup I restored the files. The problem is that after deep cleaning privacy, traces in applications, empty folders, registry files, Windows system files could no longer start the game. I thought to warn you and I hope that the problem is solved. Thanks and sorry. My configuration: CPU i7-8700.... Windows 10 PRO.... RAM 48 Gb.... HardDisk M2 NVME samsung 1Tb.... GPU RTX 2060.
1510 views
Oct 01, 2020 at 12:43 PM

battery not charging

my battery is not charging. i lost the invoice from the assus dealer in goa, india namely INTECH COMPUTERS, Porvorim, Goa. He is not giving the duplicate. checked online and saw that the warranty of this laptom expires on May 27, 2020, whereas I bought this laptop in April 2020. I smell something fishing with this dealer. took it to service centre, they say that warranty expired as above, and if at all they can help they want the invoice.

1507 views
Nov 12, 2020 at 12:01 PM