943 questions

Computer Freeze on Restart and Shutdown

Hello,

Everytime I sleep my computer instead of shutting it down and then go back on later to use it and then shut it down it freezes while loading the shutdown. Same thing when I go to restart it. When I don't sleep it before shutting it down it shut's down/restarts without any issues.

Sometimes it says, "Windows has ran into an error, please wait while we send the error report :)". And at the bottom of this page it says please tell your computer expert (something like that) the following: Memory_Management Error 004. After the this page reaches 100% (for sending error report) it just freezes.

The only way I can shut down my computer when all of the above happens is holding the power button down.

Eli

1929 views
Mar 29, 2021 at 02:21 AM

windows 10 up grade

how can I upgrade my windows 10 desktop from 32 bits to windows 10 64 bits without loosing any datas.

1215 views
Mar 28, 2021 at 11:08 AM

no sound, drivers not there

Hi! I've used boostspeed for maybe a year or so, and recently driver updater. Somewhere since driver updater my computer has been off. Also, it should be mentioned that my computer will no longer even work with driver updater. Driver updater turned my computer into a nonfunctional brick, that couldn't even get past boot up. It took me a long time to reset it back to where it was. The driver updater program no longer works on my computer. I tried running it 10 times, each time driver updater program crashes and sends you guys a report.

Somewhere in there something uninstalled my "conexant and real hd audio drivers." Sounds simple enough for me to just go download and reinstall, but ive done that several times and they never show up. I have tried manually downloading and installing, and also let HP installer attempt to install the drivers. But they still don't even show up anywhere on my computer, not on C drive, not under "conexant" file (where there is just USB driver).

I have tried doing system restore like 4 times to put the computer back to an earlier date (when my audio still worked), still no drivers show up. Even my computer will say after the attempted restore point process, "failed to restore system."

So my computer has audio via bluetooth, but not through the headphone jack line in or the laptop speakers. I work in audio and video, so this is an issue. I am literally 3 days late in completing my video projects because i get get sound on this laptop... and getting sound via bluetooth won't cut it with the delay and wrong speaker connections.

I have somewhere in the neighborhood of 100+ apps that i've installed on my computer for video and audio, software keys, licensing programs, etc... amongst others. It took me around 2 weeks to install all of those. I do not want to have to do a complete reinstall of windows to get this my computer to work. Can you please help me figure out what I need to do to get this thing fixed? Any help is appreciated!
1583 views
Mar 26, 2021 at 10:52 PM

No thumbnails

I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.

Can you help?
1731 views
Mar 24, 2021 at 05:13 PM

How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

1558 views
Mar 22, 2021 at 03:45 PM

Windows game bar does not work

Windows game bar does not work when i try press the key combination
1231 views
Mar 20, 2021 at 05:36 PM

тормозит оченьсильно

у меня очень долго думает ноутбук и иногда исчезают с и d диски пока не перезагрузишь не появятся
923 views
Mar 20, 2021 at 12:22 PM

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
885 views
Mar 20, 2021 at 04:45 AM

Bluetooth

No matter what I try, I cannot get my Bluetooth to connect to any of my paired devices. I was able to until recently. Do you suggest I do a repair of Windows 10 without losing files and apps?
1233 views
Mar 19, 2021 at 07:46 PM

Unable to move desktop icons

recently did cleanup and deleted some .ico files. checked Restore and files not located. cannot move desktop icons and a 1-2 minute delay using mouse with no ability to select programs on bootup since Auslogic installed. tried various workarounds via internet to no avail with no help on how to restore missing files. can copy/past icons but not move on desktop. no such problems since last bootup except mouse delay. not able to determine which file to send for review.
880 views
Mar 18, 2021 at 09:09 PM

Speaker Headset or head phones is unplugged message

Suddenly, I have no sound. Have run all the recommended troubleshooting in settings etc., have NEVER used headphones or headset on this laptop, don't know what else to try?
1262 views
Mar 16, 2021 at 08:04 AM

Empty folder function and Document file

How can I safely run Empty Folder file function without destroying important files, such as Document File???????
881 views
Mar 13, 2021 at 02:12 AM

Windows.old

It is possible to delete a windows.old folder with Bootspeed 12 and, if so, how?

866 views
Mar 13, 2021 at 01:12 AM

A problem caused this program to stop interacting with Windows.

Problem Event Name: AppHangB1
Application Name: Ddfs32_400.exe
Application Version: 0.0.0.0
Application Timestamp: 602cd97f
Hang Signature: eff9
Hang Type: 134217728
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1031
Additional Hang Signature 1: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 2: 4777
Additional Hang Signature 3: 477790f40c8afa87ecb7402697914cec
Additional Hang Signature 4: eff9
Additional Hang Signature 5: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 6: 4777
Additional Hang Signature 7: 477790f40c8afa87ecb7402697914cec

Wo steckt der Fehler? - Was soll ich überprüfen?
1492 views
Mar 10, 2021 at 01:31 PM

Error 0xc1900101

Dear Sir/Madame,

I keep getting error 0xc1900101 on Windows Update.
It all started when I switched to new SSD 970 EVO 500GB.
Windows have had updated few times than came version 20H2 which doesn't seem to work.
Updater downloads it, instal it and then during instalation after reboot it colapses around 24%. Then it reboots and I get this error record.
The computer is DELL XPS 13 9360 with i7, 8GB ram.
It runs Windows 10 PRO 1909

Hope You can help
Kamil Adamski
1203 views
Mar 05, 2021 at 02:29 PM

mise à jour logiciel

Bonjour,
Hier j'ai payé le renouvellement de mon abonnement à auslogic Bootspeed 11, et je ne vois pas de mise à jour sur la validité de mon programme qui expire demain.
Pouvez vous me dire si mon paiement à bien été enregistré ? et si mon logiciel va être mis à jour ?
Dans l'attente de vos réponses.
Cordialement.
431 views
Mar 10, 2021 at 07:06 AM

bluetooth headphones

My bluetooth headphones show they are connected buy there is no sound

1255 views
Mar 05, 2021 at 05:03 AM

Error Message

After running Bootspeed for the first time in a long time, I get the error message, "The operating system is not presently configured to run this application." It affects my Bluetooth, plus it is annoying to have the error message popup on my screen every five minutes. Do you recommend that I go to "Restore Points"? I have an early February date available.
1240 views
Mar 04, 2021 at 04:35 PM

backup settings

how can i set a system backup?

1132 views
Mar 01, 2021 at 11:53 AM

que software utilizar para convertir word a Pdf y viceversa

como se abren archivos word de una carpeta sin que se conviertan a Pdf y viceversa

1029 views
Feb 26, 2021 at 02:24 PM

Microsoft store

Since getting your software i have been running into a some problems with the Microsoft store. I keep on getting errors when trying to dowload items. is there a solution for this?

1419 views
Nov 23, 2019 at 02:17 PM

Медленно рабоатет ноутбук

Windows 10 на ноутбуке стал медленне работать. Программы долго открываются и в самих программах операции выполняются дольше. Как можно решить проблему, а потом поддерживать компьютер в рабочем состоянии?

1416 views
Jan 29, 2020 at 05:21 PM

Windows Firewal Disable

I NEED YOUR HELP HOW CAN I DISABLE WINDOWS DEFENDER WINDOWS 10

1414 views
Jun 19, 2020 at 09:29 PM

Unable to download standard apps like calculator etc

I am using Windows 10 Pro Version 20H2 OS build 19042.964. recently some of the basic windows apps like Caculator, Calendar etc are not working in my system. Windows Defender firewall is also not running. Any solutions please advice.
1406 views
May 05, 2021 at 12:50 PM

Cant Access app

I can access everything on my computer except for a application and winrar after updating my windows.


It shows Windos cannot access the specified device, path or file. You may not have the appropiate permissiong to access the item. I reformated my pc and its the same.

1406 views
Jun 15, 2020 at 10:42 PM

обновление windows10

сколько трафика примерно нужно потратить для обновления windows 10 версия 1909 до версии 2004 в гигабайтах

1404 views
Jun 15, 2020 at 05:11 AM

activate windows 10

I was on Insider program which loaded enterprise edition a few years ago.

When computer crashed it reloaded a windows 10 home and now wants me to activate the 10 program. I paid for a win 10 home edition but it will not accept the activation code because of the enterpirse edition I just use without the activation. I tried talking to microsoft and not any answer.

PTGinter

1404 views
Jun 22, 2020 at 01:49 AM

windows random shutdown

event viewer shows kernel power error after I restart the laptop.
kindly help thank you.
1403 views
Oct 24, 2019 at 04:24 PM

how to find and permanently scrub wipe erase delete WIN10 VSS/ Shadow Copy files

Have disabled VSS ok.
Can find no way to erase existing files created by VSS, and they have eaten up neary 50% of my hdd over the last year.

Any help much appreciated!

Best Regards,
Scotty :-)

1403 views
May 24, 2020 at 08:18 PM

Windows 10 Reliability Monitor issue.

I am using Windows 10 20H2 version and BoostSpeed 12 new version.
Control Panel>Security and Maintenance>Reliability Monitor activated history is not available but for 1 day, no computer
reliability and problem history is shown in the graphic display. I have a lap top computer with the same setup as my desktop
and deleted BoostSpeed 12 from the laptop. The reliability and problem history started to show up on the chart. I conclude that there is something in the BoostSpeed software that is affecting this control panel issue. Got any fixes?
1400 views
Dec 30, 2020 at 04:42 AM

Ошибка драйвера

Пожалуйста, подскажите к чему может привести следующая ошибка и можно ли её исправить. ОС Windows 10.

Ошибка драйвера устройства "Intel(R) Management Engine Interface" (вложение файл 1). Запуск этого устройства невозможен (код 10). Аналогичный статус этого устройства показывает Auslogics BoostSpeed 12.

Переустановка драйвера средствами Windows ситуацию не изменила.

Программа Auslogics Driver Updater определила, что все драйверы актуальны (вложение файл 2).
1400 views
Aug 01, 2021 at 05:00 AM

slow running windows

do i need to change my windows ? its 10 but its very old

1396 views
Mar 08, 2020 at 12:56 PM

Cortana

I have removed Microsoft edge and Cortana from my computer but on start up it shows in the Event Viewer that there is always 2 errors relating to searching for the Cortana package (Appx PackageSync). Just wondering if you know how I can stop my computer from looking for Cortana at all.

Regards
John
1393 views
Dec 08, 2020 at 12:25 AM

Discounts

Hello Team!

Have been using a free version of your BoostSpeed program and liked it a lot. Thank you for such excellent software. I was wondering if it's possible to get a discount on the pro version as I would really like to use it fully.

Thanks
1391 views
Oct 29, 2021 at 04:51 PM

No generic, or cliche answers and then a subjective hardware ?

Please dont "mail" this in! I am realtively PC savvy, not an IT genius, but I built this PC and have a little knowledge about a lot of things but I want to know hidden or not-well-known settingsto enhance speed and performance of my PC ...so What tweaks should I implement or adjust, that BootSpeed12 will do for me, to get the fatest possible PC? IE dont tell about turning off start up apps or processes etc, I already knoiw that... and lastly...
what should be next PC build under $1000 (not including monitor) give me CPU, HDD,RAM and GPU specs
Impress me!
This is not really a right or wrong answer so pleae cosult your collegaues because it will be challenging to surprise or impress me but there are so many settings on this software that there are bound to be 'Illuminati type of stuff
1390 views
Jan 13, 2021 at 10:55 PM

Sudden switch to No Error Mode

I am using a ASUS N73S system with W10-64, Windows standard firewall and Kaspersky antivirus. All softwares are update and everything runs fine.
Working with IExplorer and Edge in parallel, suddenly the screen turns black and the system is blocked during 3 or 4 seconds, then the screen pops up again and the system reactivates in Without Error Mode. I have to reboot and the system reactivate in Normal Mode. This looks like a stability problem, but maybe a compatibility case between edge and ie.
Thank you to help me

1390 views
Nov 08, 2019 at 09:15 AM

Windows 10 Restart Stalls

I recently had to do a Windows re-install (repair technician did in shop) because of BSOD issue related to dell driver. I bought BoostSpeed 11 to try keep my PC in good operating condition and help with many of the Windows issues including fixing a restart problem. Since the re-install of windows, restart actually restarted just once. Now when try restart it just goes through the motions, on screen message says restarting windows and monitor goes dark (power is on) but restart does not happen. I wait 5 minutes and then press power button to shutdown. I repress power button to bring windows back on. Windows 10, using this method takes usually between 45 to 60 seconds.

If it wasn't for windows updates I could live with not using the restart option. However, windows update requires the restart so I expect it to fail each time there is an update. Recently did scan and did the suggested tweaks in the Maintain section of BoostSpeed 11. Any thoughts or suggestions?
1387 views
Aug 08, 2020 at 02:50 PM

Start Menu Disappeared

A few weeks ago while using Windows 10 on my desktop computer, the monitor momentarily went black then came back on. But since then the Start Menu is totally missing. After clicking on Start button, an error message comes up now.

1386 views
Jan 13, 2020 at 05:11 PM

Startup

How can i speed up windows startup
1385 views
Aug 08, 2020 at 01:49 AM

Недавние

Как сделать так, чтобы сохранялись последние книги в Файл/Последние? Происходит автоматическая очитска и ничего не остаётся.
Каждый день всё пусто.

1385 views
Jan 15, 2021 at 07:18 AM