1897 questions

Must re-enter product code in Fences after weekly scheduled maintenance

Hello,

Boostspeed runs every Sunday morning as part of scheduled maintenance I set-up. After it runs, I am prompted to re-enter my product key for Fences. I do this and Fences works fine. This is a nuicance though as I should not need to do this - the Fences registration is valid. Given the timing is consistent, I am assuming Boostpeed is causing this issue.

Several weeks ago, I did exempt my Anti-Virus software from scanning the Fences folder which contains the registration certificate. However, the prompts continue.

If Boostspeed is indeed causing this issue, is there a way to have it avoid removing/maninpulating the registration of this software so I don't have to re-enter the product code weekly?

Attached is the dialogue box that appears requesting to re-enter the product key.

Thanks,
Rich Sullivan

1069 views
Mar 22, 2021 at 08:41 PM

How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

1485 views
Mar 22, 2021 at 03:45 PM

Dégragmentation

Bonjour,

Lorsque j'effectues une défragmentation de mon ssd avec l'option pour sdd, ils reste des carrées en rouge.
J'ai sélectionné dans les options 'tous les fichiers'.

Egalement l'indicateur ne se met pas a 0%

Cordialement
Denis Schmitt

1140 views
Mar 21, 2021 at 05:42 PM

Корректировка

Привет! У меня вопрос по программе Ausjogics BoostSpeed. Дело в том, что при каждом новом запуске загружается рекламное окно с предложением дополнить вашими прграммными продуктами мою систему. Это окно сжирает много ресурсов системы, что приводит к зависанию и потере времени, значительной потере. Как можно отключить данное окно? Ведь то , что меня интересовало, я уже приобрёл. Не хотелось бы получать разочарование от вашей продукции.
С уважением, Алексей.

847 views
Mar 21, 2021 at 11:50 AM

Boostspeed

Boostspeed 12 startet immer wenn Windows 7 geöffnet wird.
Wie kann man das verhindern?

1047 views
Mar 20, 2021 at 05:43 PM

Windows game bar does not work

Windows game bar does not work when i try press the key combination
1159 views
Mar 20, 2021 at 05:36 PM

тормозит оченьсильно

у меня очень долго думает ноутбук и иногда исчезают с и d диски пока не перезагрузишь не появятся
895 views
Mar 20, 2021 at 12:22 PM

Cross mark on wifi symbol

This happens sometimes . When i on the laptop there is a red cross mark on wifi button and when i on the wifi it doesnot detect any network . But after I off and on the aeroplane mode and the system a lot of times it goes off . It is not related to the function key which disables it as i tried it .
1131 views
Mar 20, 2021 at 06:00 AM

Defragmenter related question

There was no option for auslogics defragment so i chose a wrong category.My question is about defragment.Does defragmenting the hard disk HDD daily damage the hard disk or corrupt it ?

1074 views
Mar 20, 2021 at 05:50 AM

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
858 views
Mar 20, 2021 at 04:45 AM

Bluetooth

No matter what I try, I cannot get my Bluetooth to connect to any of my paired devices. I was able to until recently. Do you suggest I do a repair of Windows 10 without losing files and apps?
1155 views
Mar 19, 2021 at 07:46 PM

USB-C Gigabit Ethernet Mini Adapter does not indetify network

I have just purchased a USB-C Gigabit Ethernet Mini Adapter and I cannot connect to the internet with it. The device connects to my computer and is recognised, but it says "Unidentified Network" and underneath "No Network". My machine uses Windows 10. Can you help fix this problem?

I have exchanged the USB-C device because I thought it was faulty, but the same problem is repeated.
1156 views
Mar 19, 2021 at 01:30 AM

Unable to move desktop icons

recently did cleanup and deleted some .ico files. checked Restore and files not located. cannot move desktop icons and a 1-2 minute delay using mouse with no ability to select programs on bootup since Auslogic installed. tried various workarounds via internet to no avail with no help on how to restore missing files. can copy/past icons but not move on desktop. no such problems since last bootup except mouse delay. not able to determine which file to send for review.
852 views
Mar 18, 2021 at 09:09 PM

Speaker Headset or head phones is unplugged message

Suddenly, I have no sound. Have run all the recommended troubleshooting in settings etc., have NEVER used headphones or headset on this laptop, don't know what else to try?
1168 views
Mar 16, 2021 at 08:04 AM

Ошибка при рагистрации

По чему произошла ошибка при регистрации

1030 views
Mar 14, 2021 at 10:18 AM

Empty folder function and Document file

How can I safely run Empty Folder file function without destroying important files, such as Document File???????
857 views
Mar 13, 2021 at 02:12 AM

Windows.old

It is possible to delete a windows.old folder with Bootspeed 12 and, if so, how?

844 views
Mar 13, 2021 at 01:12 AM

A problem caused this program to stop interacting with Windows.

Problem Event Name: AppHangB1
Application Name: Ddfs32_400.exe
Application Version: 0.0.0.0
Application Timestamp: 602cd97f
Hang Signature: eff9
Hang Type: 134217728
OS Version: 6.3.9600.2.0.0.272.7
Locale ID: 1031
Additional Hang Signature 1: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 2: 4777
Additional Hang Signature 3: 477790f40c8afa87ecb7402697914cec
Additional Hang Signature 4: eff9
Additional Hang Signature 5: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 6: 4777
Additional Hang Signature 7: 477790f40c8afa87ecb7402697914cec

Wo steckt der Fehler? - Was soll ich überprüfen?
1395 views
Mar 10, 2021 at 01:31 PM

Remote Desktop Service

Where can I disable inside BoostSpeed 12 to not disable the Remote Desktop Service? Each time I reboot my PC I loose the ability to remote to my PC at the office because the service is disabled.

1182 views
Mar 09, 2021 at 07:04 PM

Error 0xc1900101

Dear Sir/Madame,

I keep getting error 0xc1900101 on Windows Update.
It all started when I switched to new SSD 970 EVO 500GB.
Windows have had updated few times than came version 20H2 which doesn't seem to work.
Updater downloads it, instal it and then during instalation after reboot it colapses around 24%. Then it reboots and I get this error record.
The computer is DELL XPS 13 9360 with i7, 8GB ram.
It runs Windows 10 PRO 1909

Hope You can help
Kamil Adamski
1135 views
Mar 05, 2021 at 02:29 PM

Installation of Logitech Options hang indefinitely

I just bought MX ANYWHERE 2S mouse. Logitech web page insists I must have the LOGITECH OPTIONS executable to parameter the mouse. So I tried to install, but the installation does not complete.

That's it for now.

7943 views
Jul 26, 2019 at 07:34 AM

DVD-writer does not write music on CDs

My DVD-writer does not write audio files on CD when I try to create nusic CDs. The reverse is possible and it also plays dvds.
6040 views
Nov 13, 2019 at 01:42 AM

Need license key

I upgraded from Boostspeed 10 Pro (license key: G2AEG-XXXXX-3WNYY-XXXXX-G79JL) to Boostspeed 11 Pro. However, I did not reveive a license key for version 11. I have attached a copy of the transaction. Can you help me with this? Thanks.

5569 views
Jul 22, 2019 at 11:06 PM

Computer freezes up

One of the reasons I purchased Ausilogic is to help me with performance. My computer freezes up for 10 seconds or so every few minutes. I don't know if hardware is failing, if there is a miscatch among compenentry.
How can we use your products to solve it.
So far, I haven't been able to eleminate this problem

5281 views
Dec 09, 2019 at 03:58 PM

system

Hello. I have an asus notebook F3L. Windows 7 system. There will be no more new year updated. I do not know if I should install a new Windows 10? if the computer is old and how it will work

5254 views
Nov 28, 2019 at 10:34 AM

Drive error alert but the scan shows nothing

Hello,

In the menu that pops up when I hover the BoostSpeed icon in the system tray there is information that I have a drive error. I have run the standard disk scan but it doesn't show any errors on any of my drives.
Should I run a deep scan?
I have decided to bother you with this and not simply run the deep scan because I have had a number of situations with various computer equipment that could be descrived as "unlucky" and I am reluctant to do anything that isn't necesarry to my system.

Kind regards,

Konrad Wozniak
5234 views
Sep 17, 2019 at 03:09 PM

BoostSpeed PRO not activating

I purchased BoostSpeed PRO on 5 Jul (ord#

Content hidden to protect privacy
) for $29.95 as I was an existing BoostSpeed 10 customer. I cannot get the PRO version to activate. If I go to the Auslogics store and enter the new key that was provided with my purchase, I am told that I may either use the FREE version or purchase the PRO version for $59.95! I have already done this with my status as a current customer, which entitled me to the 50% discount. Why can't I get PRO to activate? There are features that won't work without the PRO version! I have a DELL XPS 8930 x64 computer with Windows 10 version 1903 installed.

5229 views
Jul 06, 2019 at 08:51 PM

Will not update to 11.2.03.03

Auslogics BoostSpeed 11.2.03.01 Can Not update to 11.2.03.03 Please help!

5208 views
Nov 25, 2019 at 11:42 PM

Unknown Software Running

Hi - I see this widget on my desktop all the time and I am not sure what it is. Trying to Google it said it was part of Chrome but I uninstalled Chrome and its still there - I'd really like to remove it, it's annoying and seems to provide no useful function. Picture attached.

5200 views
Oct 26, 2019 at 05:36 PM

CANNOT FIND SYSTEM RESTORE

My System Restore program seems to be gone.When i press System Restore in the Control Panel it thinks my computer is Windows &.It's Windows 10.How do i make a restore point?

5177 views
Dec 27, 2019 at 12:32 PM

Error message

I have tried several times to update Windows 10 Home but continue to receive error message Ox80073712 .Can you help?

5148 views
Nov 19, 2019 at 01:58 PM

Displaying wrong color/crap in photos

Hello
After using boost speed I discover that my paintshop pro and canon software dont display photos properly.
As you can see in attached file it is totaly wrong and also on canon.
I have done a complete reinstallation af paintshop pro according to advice from corel and it didn help.
So boostspeed has done something, but I dont know where to restore from.
Please help.
Thanks

Regards,
Erik

5124 views
Sep 16, 2019 at 05:49 PM

cannot delete HKEY Acronis

Cannot install/activate Acronis s/w due to Registry problem

5105 views
Dec 24, 2019 at 05:54 PM

update from 11.2.0.1

11/25/2019 Sorry to11.2.0.3 update!

Content hidden to protect privacy

5092 views
Nov 25, 2019 at 11:50 PM

windows search do not work

after using your softver , I lost windows search ;( . On my PC , on windows search table , word are not displayed . I try everithing from the google and you tube , but stil not work . Please help me to resolve this problem , I use this functiont every day
5088 views
Aug 15, 2019 at 06:46 PM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
5024 views
Sep 03, 2019 at 11:18 PM

speed

Auslogics BoostSpeed 11 - I get messages saying that a high resource consumption has been detected. You may encounter extreme PC slowdowns.Tell me what to do?

5021 views
Nov 28, 2019 at 04:29 PM

Skype

I can't receive or send Skype calls on my computer. It's probably my settings. Advice, please!

5008 views
Aug 06, 2019 at 05:29 PM

speed

Here is a screenshot of the page, how to solve the problem?

5000 views
Dec 02, 2019 at 07:21 PM

error 400

Have been getting error 400 messages lately, like a lot! Mostly I can just highlight the text in the sedarch box, press enter again and I get where I am going but this isn't right. Help!
Thanks!
Rob Green
4999 views
Jul 24, 2019 at 12:56 PM