1897 questions

Sound not working

Sound is not playing from built in speakers. It only plays through 3.5mm jack.
1235 views
Sep 16, 2019 at 03:22 PM

Luminosity disappeared

Hello, i have problem, after install bootsped 11, i can't control luminosity because disappeared in central windows 10.
Best regards

1520 views
Sep 14, 2019 at 01:16 PM

Wireless not working

Hi,
I ran a cleanup of the system yesterday and it siad it would enter a new driver for me. I said OK and now the wireless is not working. I have reinstalled all files that I thought may contain the information to no avail. What can I do to rsolve this?

1425 views
Sep 12, 2019 at 10:56 PM

windows run slow

hi , my windows be slowly than when i buy it and i don t know what should i do for it , i think its for that my computer ruuning some applications atumotacely and i should close them in the task bar , what shoud i do?
1369 views
Sep 12, 2019 at 01:23 PM

Time Lag with using both mouse and keyboard; Slow Computer

Can you tell me how to fix wireless mouse and keyboard lag? My computer is running slow and ran One Click Scanner, Updated all BIOS firmware, Windows 10 and Device Drivers, ran virus and malware applications, did a clean install of Windows 10, eliminated and reinstalled mouse and keyboard drivers, replaced monitor, graphics card and its driver, defragged drives, removed cloud-based backup storage, and removed non-essential processes and software.

At this point, I'm about ready to pull all my hair out. I can't seem to find the cause. The only finding has been:

BIOS and chipset behavior
________________________________________
The highest measured SM BIOS interrupt or other stall was 127 microseconds. This is considered poor behavior. Your system may have difficulty handling multimedia in real-time and may be subject to unexpected stutters and unresponsive behavior.


Ron
2338 views
Sep 11, 2019 at 08:40 PM

Taboptimizer is causing a 32 bit program to crash

How do I disable Taboptimizer in BoostSpeed 11. I have verified that is is a program in the BoostSpeed directory on the Windows 10 computer. If I do not run BoostSpeed, then I do not have the problem. I can send crash logs if that helps. I would rather just disable Taboptimizer or not use it.

1499 views
Sep 10, 2019 at 08:56 PM

Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

1130 views
Sep 09, 2019 at 06:44 PM

Unable to to Receive Emails on Laptop and Desktop, etc

Since changing my password wuth my ISP and on Thunderbird, I am unable to receive emails on my Desktop, and now for some reason, I can n longer send them either. I also have problems with laptop, I can send but not receive emails.


Error message on Desktop: "An error occurred while sending mail, the mail server responded: SMTP.auth. Not alowed on Port 25"

For replies use:

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Roger Hilton

1209 views
Sep 06, 2019 at 12:23 AM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
5026 views
Sep 03, 2019 at 11:18 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

1519 views
Sep 01, 2019 at 05:05 PM

Delete"pagefile.sys"

Please edit a BAT file to clean up the C disk for me.
My Email"

Content hidden to protect privacy
"Thank You Very Much.
I wanna delete"pagefile.sys"

1265 views
Aug 30, 2019 at 01:57 PM

Having to re-enter my Microsoft account info many times.....

Like your program. However it knocks off all Microsoft "connections" making me have to re-enter my PW frequently to stay signed in to my account. Getting annoying.
1713 views
Aug 29, 2019 at 02:39 PM

Blue Screen Stop Code

I get : Kernel Mode Heap Corruption

1417 views
Aug 24, 2019 at 12:26 PM

code

I cannot retreive my code for boostspeed 10 I got early this year, can you send it to me so I can sign up for bootspeed 11 PRO

Thanks a lot

874 views
Aug 21, 2019 at 01:03 PM

windows search do not work

after using your softver , I lost windows search ;( . On my PC , on windows search table , word are not displayed . I try everithing from the google and you tube , but stil not work . Please help me to resolve this problem , I use this functiont every day
5090 views
Aug 15, 2019 at 06:46 PM

Kaspersky will not run

Following the registration of Boostspeed 11, when I try to run my Kaspersky Total Security scan it stops at 1% and will not scan any further. Is there a setting in the Boostspeed 11 that is causing this and what do I need to do to rectify this

1045 views
Aug 14, 2019 at 09:45 PM

Scheduler

Hi, how to navigate to the scheduler in the new BoostSpeed 11?

1009 views
Aug 11, 2019 at 01:34 AM

Restricted volume on a new hard drive

I installed a 3 TB hard dive on my desktop. I can only use 2TB with Wndows 10. How can use all of the new hard drive?
928 views
Aug 10, 2019 at 02:02 PM

Language

Hi

Want to know how to put Bootspeed 10 in french. Thank you

973 views
Aug 08, 2019 at 06:59 PM

Skype

I can't receive or send Skype calls on my computer. It's probably my settings. Advice, please!

5010 views
Aug 06, 2019 at 05:29 PM

reparer windows 10

MON WINDOWS 10 NE FONCTIONNE PAS BIEN PAR DE BARRE DES TACHES NI L EXPLORATEUR DE WINDOWS
1134 views
Feb 21, 2021 at 10:01 AM

Fences Requires Reentry of Product Code Everytime BoostSpeed Runs

Hi,

I have had Fences for many years. When BoostSpeed runs its weekly maintenance, I must re-enter the Fences Product Key to re-register the product. I do this and Fences works fine again.

This problem occurred several years ago and you provided a fix where BoostSpeed does not delete/address a file required for Fences related to the product key.

Would you please re-send those instructions if that would resolve the issue or advise other solutions to resolve?

Thank you,
Rich Sullivan
1134 views
Jan 29, 2023 at 03:28 PM

windows 10

How many of the tools in BoostSpeed 11 can be used on a SSD?

1133 views
Mar 06, 2020 at 03:10 PM

Cross mark on wifi symbol

This happens sometimes . When i on the laptop there is a red cross mark on wifi button and when i on the wifi it doesnot detect any network . But after I off and on the aeroplane mode and the system a lot of times it goes off . It is not related to the function key which disables it as i tried it .
1133 views
Mar 20, 2021 at 06:00 AM

DNS server

Hi! Thanks for the help! I would like to change my local DNS server to a faster one! I have used Namebench to scan for one but the Auslogics app blocks my upgrade. Can I tempoarily disable Auslogics to change the server or must I uninstall the app then reinstall it after I get a new DNS server? I always do a network scan to set the perameters which does help but it help to get a better DNS! What can I do? Thank You, Craig Stone Jackson Ca.
1131 views
Nov 06, 2021 at 06:47 PM

Ma webcam ne fonctionne plus

Bonjour,
Suite à des modifications de BootSpeed, la webcam de mon ASUS VivoBook Pro 17 N705FD ne fonctionne plus.
Elle a commencé à se mettre en 4/6, puis elle est maintenant déconnectée !
J'ai désinstallé le programme et coché l'option "restaurer les changements éffectués", mais cela n'a pas résolu le problème.
Best regards,
loupherv
1131 views
Jul 16, 2021 at 08:38 AM

Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

1131 views
Nov 12, 2020 at 01:09 PM

Sound Fades In and Out

With hte update of Windows t0 the sound on my computer fades in and out. I have used the troubleshooter; however, it is of no help at all.

I have a HP Pavilion 15t-n200 CTO Notebook PC and HP is of no use any longer as my warranty has run out and as my computer is almost seven years old it probably cannot be renewed. My laptop has a Conexant Audio driver HD,

I am considering buying a new computer but before spending $1000, I want to be sure there isns't something I can do with the one I have.
1131 views
Dec 03, 2021 at 03:06 AM

Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

1130 views
Sep 09, 2019 at 06:44 PM

Eliminar una partición creada por Windows

Mi laptop HP tiene una memoria de 120GB. De los cuales hay una partición llamada HP_RECOVERY (G) que ocupa 21GB.
Cuando adquirí la laptop traía el Windows 7, ahora tiene el Windows 10.
Todo el disco duro lo uso para instalar software, no hay archivos de ningún tipo almacenados excepto los del sistema y de las aplicaciones que tengo instaladas.
Todos los datos de otro tipo (básicamente imagenes),los manejo a través de discos duros externos.
Deseo eliminar la partición (G) con el fin de abrir más espacio en el disco duro de la laptop, ¿Es posible?
1128 views
Feb 24, 2021 at 10:40 PM

The networks are not displayed

The networks are not displayed after the last winoes 10 update 21H1
1128 views
Oct 15, 2021 at 07:19 PM

Uninstall

I used Windows to uninstall this software. Is there anyway to find out if there was any junk left behind?
Or on any software that has been uninstalled with the Windows Programs.
1128 views
Jun 23, 2021 at 12:51 PM

Very long time to load the computer! HElp!

can you help me please, I have a laptop that takes a long time to load please help me

1127 views
May 17, 2020 at 07:40 AM

BoostSpeed ​​11

Приветствую уважаемые! Во-первых:после оптимизации жёсткого диска"С" SSD c ОС , диск перестал открываться в предварительной программе запуска(BIOC) Windows 10 pro версии 1903, прекидывал диски местами результатов нет " Мёртвый" подскажите как его реанимироваь??? Пришлось записывать ОС на обычный жесткий диск. В цело мне ваша программа нонравилась - поддержка обяного жесткого диска значительно лучше чем другие...

1127 views
Oct 26, 2019 at 04:09 PM

pendrive got corrupted when i applied free up space to it by auslogics boostspeed

two days ago i have performed an action named "free space wiper" to my pendrive because i wanted to format my pendrive but befor i proceed to this action i proceed to free space wiper and i have applied to my pendrive , i don't no why but the operation stoped automatically on 33% , then i have tried to restart that operation but my pendrive was not listed on removable devices, then i have eject and remounted but still my pendrive was not listed on removable devices , then i mounted my pendrive to another system luckily that system identified my pendrive but when i tried to perform format operation to my pendrive , that shows me an error that" this disk is write protected" and after that "windows can't format removable drive:H" .....

and that's how my pendrive got corrupted by performing an operation "free space wiper"

1126 views
Aug 23, 2020 at 01:20 PM

Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

1125 views
Oct 12, 2020 at 10:59 PM

Outlook 2013

I cannot no longer open a browser in Outlook 2013 after using your registry cleaner. Let's not play games like we have been doing since July 2020. Support is a JOKE!!!

1125 views
Nov 02, 2020 at 11:28 PM

Start Up

AOL Software Problem:
I have AOL Desktop Gold & it worked good for a few years, then when I signed in, the orange ball appeared, and after that, nothing; AOL trtied to fix it, via reinstall but couldn't. Any suggestions?

I have aused Hewlette Packard Desktop PC, was Windows XP Now Windows 7. Petium 4 processor, 2GB Memory
1124 views
Aug 27, 2021 at 04:56 PM

update 11.2.0.1

How to update Auslogics BoostSpeed 11 ? in

Content hidden to protect privacy
?

1124 views
Nov 23, 2019 at 10:34 PM

Error 15

How to fix "Access Denied Error 15 This request was blocked by the security rules" in Windows 10 Pro with Edge browser?

The date and time information for this PC is correct.
I am not using any Proxy or VPN for my internet connections.
I am NOT able to access this website with Windows 10 Pro PC using the Google Chrome browser
I am able to access this website with another Windows 10 Pro PC using the Google Chrome or the Edge browser
1124 views
Jun 08, 2021 at 05:50 PM