1859 questions

Running a scan

When I run a scan to clear disk space it always gets stuck at the same point for 30 - 45 minutes.

Unused application files

C\windows\software distribution\datastore\logs\edbtmp.log

Could you help me resolve pleaase.

1001 views
Apr 14, 2021 at 08:05 AM

werid big files on my D drive

Today I use the disk explorer and found this:
see file.
Idk what is it?
Should I deleat it or keep it?
1195 views
Apr 13, 2021 at 09:26 PM

Проблеммы при использовании виндовс 10

Добрый вечер!
У меня появилось несколько проблем после установки Auslogics BootSpeed, до этого таких проблем никогда небыло.
Перестал обновляться виндовс 10 через центр обновления виндовс, туда захожу, и постоянно только ожидание и ничего не происходит, скрин прикреплю.
Использовал помощник по обновлению виндовс 10 и тоже ошибка и ничего не обновилось, скрин прикреплю.


Еще такой проблемный важный момент.
Мне необходимо активировать оффис от майкрософт, в форму по активации пытаюсь ввести емаил и пароль, и ничего не выходит, ни email, ни пароль, абсолютно никакие буквы и символлы не вводятся с клавиатуры.

Еще есть проблемные моменты следующие.
Раскладка клавиатуры - не всегда срабатывает при нажатии shift+alt приходится делать нажимая мышкой.
Когда хочу посмотреть сети wi-fi которые доступны, (чтобы выбрать свою и ввести логин и пароль), нажимаю на значек сетей, а список сетей не показываются, это происходит не только с открыванием просмотра сетей. Скрин №3. Пустое вылазит и быстро сворачивается.


Еще будьте добры, подскажите как максимально эффективно настроить и использовать Auslogics BootSpeed, или ничего делать не требуется, ПО само качественно обслуживает ПК? на данный момент улучшения не особо видны, а проблемы появились.
Помогите грамотно все настроить, чтобы ПК работал быстро, качественно и без проблем.

1158 views
Apr 12, 2021 at 02:40 PM

Screen Size

Dear Sirs: Your screen is slightly too big for my 19' monitor, so i cannot read to bottom 2 cenbtimeters of the application. Hence thus not being able to resolve the problems in question. Hlow to reduce your sceen size so i can see all of it???.

Chales Waltz

Content hidden to protect privacy

941 views
Apr 11, 2021 at 03:29 AM

ERROR 80073712

WINDOWS 7 ULTIMATE 64 Bt. SERVICE PACK 1.
IMPOSIBLE FOR ME REPAIR
PROBLEM DOWLOAD WINDOWS UPDATES.
THANK YOU.
987 views
Apr 10, 2021 at 08:00 PM

System Booting

When my system boots when i come to user login screen when I try to type my password and click suddenly it goes black it becomes again and again I have to power shutdown suddenly but it allows me to login properly.
871 views
Apr 10, 2021 at 05:05 AM

определение местоположения

Здравствуйте! После обновления виндоус 10 система безопасности блокирует место положения компьютера.Я даже немогу включить -определять моё местоположение.

773 views
Apr 09, 2021 at 04:28 PM

Интернет-соединение

Добрый вечер, подскажите пожалуйста как оптимизировать и повысить скорость интернет-соединения через Wi-Fi?
Спасибо

1034 views
Apr 08, 2021 at 07:05 PM

Installing Auslogics boost speed

Can Auslogics BoostSteed be installed on a second computer?

1048 views
Apr 08, 2021 at 01:17 AM

Printer Interference

My printer is connected via USB (previously by network). Each time I run a scan and fix with Auslogics Boostspeed 12, I have reinstall the printer drivers from the ground up. Why is this? Is there a feature that I should not run to avoid this? Please advise.
1146 views
Apr 07, 2021 at 05:09 PM

activacion Pro

Por favor quiero actualizar mi version a Pro

933 views
Apr 03, 2021 at 10:27 AM

keep losing saved tabs

Hi. For both Microsoft Edge and Google browsers whenever I run Boostspeed after that the tabs i spent hours setting up all disappera and its like the first time running the browser. That used to happen with Firefox browser but not anymore and I have no idea why that one works ok. Is there a way to set up Boostspeed so it NEVER deletes exsiting tabs. I run multiple businesses and have tabs for all suppliers opened and easy to access. I like Auslogics products but why are they set by default to wipe our existing saved tabs and how do I prevent that? Version of browser does not seem to matter. Is there a way I can save tab structure on a browser in case this happens and recover it? Thanks - Brad Fry
1146 views
Apr 02, 2021 at 06:15 PM

graphics card

what graphics card should i upgrade to to get 8.5 rating that your software sujest for me to do
1131 views
Apr 02, 2021 at 03:28 PM

Postgrest SQL_Службы Microsoft

Добрый день!

Вот тут два скрина.

Первый скрин это сама проблема

Второй скрин на что это влияет.
871 views
Apr 01, 2021 at 02:28 PM

Computer Freeze on Restart and Shutdown

Hello,

Everytime I sleep my computer instead of shutting it down and then go back on later to use it and then shut it down it freezes while loading the shutdown. Same thing when I go to restart it. When I don't sleep it before shutting it down it shut's down/restarts without any issues.

Sometimes it says, "Windows has ran into an error, please wait while we send the error report :)". And at the bottom of this page it says please tell your computer expert (something like that) the following: Memory_Management Error 004. After the this page reaches 100% (for sending error report) it just freezes.

The only way I can shut down my computer when all of the above happens is holding the power button down.

Eli

1761 views
Mar 29, 2021 at 02:21 AM

windows 10 up grade

how can I upgrade my windows 10 desktop from 32 bits to windows 10 64 bits without loosing any datas.

1066 views
Mar 28, 2021 at 11:08 AM

If the internet is cut off around the world

how offline activation future / BOOSTSPEED 12 PRO / key /

Content hidden to protect privacy
/ If the internet is cut off around the world

990 views
Mar 27, 2021 at 09:53 PM

no sound, drivers not there

Hi! I've used boostspeed for maybe a year or so, and recently driver updater. Somewhere since driver updater my computer has been off. Also, it should be mentioned that my computer will no longer even work with driver updater. Driver updater turned my computer into a nonfunctional brick, that couldn't even get past boot up. It took me a long time to reset it back to where it was. The driver updater program no longer works on my computer. I tried running it 10 times, each time driver updater program crashes and sends you guys a report.

Somewhere in there something uninstalled my "conexant and real hd audio drivers." Sounds simple enough for me to just go download and reinstall, but ive done that several times and they never show up. I have tried manually downloading and installing, and also let HP installer attempt to install the drivers. But they still don't even show up anywhere on my computer, not on C drive, not under "conexant" file (where there is just USB driver).

I have tried doing system restore like 4 times to put the computer back to an earlier date (when my audio still worked), still no drivers show up. Even my computer will say after the attempted restore point process, "failed to restore system."

So my computer has audio via bluetooth, but not through the headphone jack line in or the laptop speakers. I work in audio and video, so this is an issue. I am literally 3 days late in completing my video projects because i get get sound on this laptop... and getting sound via bluetooth won't cut it with the delay and wrong speaker connections.

I have somewhere in the neighborhood of 100+ apps that i've installed on my computer for video and audio, software keys, licensing programs, etc... amongst others. It took me around 2 weeks to install all of those. I do not want to have to do a complete reinstall of windows to get this my computer to work. Can you please help me figure out what I need to do to get this thing fixed? Any help is appreciated!
1412 views
Mar 26, 2021 at 10:52 PM

Something happen to this device after i ran internet optimization

Sunday I had to re-install windows 7 on my computer. After gettting all the updates, drivers etc. I installed Auslogics Boostspeed 12 on the computer. After running the internet opimization my interenet connection went to hell. I called my ISP and after testing on another PC and Laptop (wired) it had nothing to do with my connection. I even took my desktop and laptop to my brothers who has a different ISP with the same slow results.
I have a 1Gbps connection and before I used to get between 700Mbps to 800Mbps down and 250Mbps up. My last test at speedtest.net was 87.6 Mbps down and and 62.7 Mbps. (Cannot even hit a 100Mbps.) I have the latest drivers and unistalled the device and reinstalled it. Did not run internet optimization after the reinstall and ther results are the same. Auslogics Boostspeed 12 changed something somewhere and I cannot figure out where. I have spent a few days trying to resolve this problem. I really do not want to go back and spend a a couple days reformatting and reinstalling eveything again.
Also just to note at the bottom of the screen where it shows CPU % HDD % Ram % the NET % shows 0 when it used to work before. Even the networking in Taskmanger shows 0% usage even though I have a slow connectionn there is no usage showing.
PC Specs: Attached
Device Manager: Attached

Please Help. I am beyond frustrated at this poing.
Mike

I thought about purchasing a new Network Adapter however I am a retired FF/Medic and live on a tight budget and cannot really afford it and then to discover that did not fix the issue either.
1190 views
Mar 25, 2021 at 07:30 PM

Printer does not print...

Greetings,
After installing your product software, my HP Office Jet Pro 9010 series PCL-3 stopped printing.
Although the printer is wireless connected. The PC sees the printer. HP diagnostics says that the printer is working and connected.
So everything as far as I can observe is connected and working.

When I click the print button in WORD, the printer goes through its process, makes all the clicking sounds and it just stops without printing. I looked at the printer queue and the document loads, then it disappears from the queue and nothing happens.
The printer quiets down and stops dead. Although the printer is connected and on.

By the way, I have a 2 laptops also connected to the printer by WIFI. These laptops do not have your software installed on them. When I print from them, the printer works. So, I know that the printer is working correctly. Besides, it's new!

Thank you... hope you can help...
Al Sosa
1436 views
Mar 25, 2021 at 01:02 PM

Startup Applications Automatically Getting Disabled

Startup Applications Automatically Getting Disabled. They are enabled in the startup in Task Manager and then disabled when I restart the computer. How can I fix this?
808 views
Aug 25, 2022 at 10:14 PM

問題のあるデバイス

System Informationツールで、問題のあるデバイスとして表示される問題の解決方法は、
System BootDpeed 12の機能にありますか?

PROバージョンを有効にするについて

常に” PROバージョンを有効にする ”が表示され、 PROバージョンでは無いようです、入るにはどうしますか? 
ライセンスコードは購入しています、コードを入力すると、畝に " GING ”のHPに入ります、なにかインプットが入りますか?

 Auslogics BootSpeed 12 でアイコンからソフトに入ろうとすれうと、” このアプリは保護のためブロックされました ”と表示され入れません。
ブロックを除去する方法を教えて下さい

Intrigrator problem

How to I correct the Intigrator.exe login problem?
806 views
Feb 18, 2022 at 07:50 AM

Windows11について

Windows11には対応していますでしょうか。
対応していない場合、いつ頃、バージョンアップで可能となりますでしょうか。
805 views
Oct 06, 2021 at 11:33 PM

optimize put topaz studio into reccle bin

recycle bin is getting ful ans auslogics wants to empty it. How to I get topas=z back
805 views
Mar 19, 2022 at 05:32 PM

Активация PRO

почему при вводе ключа регистрации программа не активируется до версии PRO, хотя на сайте пишет, что ключ верный и программа зарегестрирована и так на всех устройствах
805 views
Jan 23, 2022 at 04:38 AM

Проблемы с fps в играх

Здравствуйте, недавно начались проблемы с игровым ноутбуком, а именно низкие fps в играх, для сравнения, буквально месяц назад в игре counter strike global offencive было больше 200 fps, на данный момент выше 60 не поднимается ( проблема не в самой игре, в других тоже самое даже на низких настройках ) Ноутбуку год. Пересмотрев множество видео с вариантами решения проблемы, все равно не повышается качество игры. Уже и очистку, и сканирование делала с помощью вашей программы, все равно не выходит. Пытаюсь также драйвера обновить. Подскажите, пожалуйста, что нужно сделать.
804 views
Jun 26, 2022 at 06:55 PM

Windows Event Viewer and Auslogics BoostSpeed 12

I am having ongoing issues with my MSI GL65 Leopard suddenly "freezing" (GUI becomes totally unresponsive) while I am streaming, using cloud drives (One Drive, SharePoint, etc) or have multiple applications running in Windows (Outlook, Teams, Microsoft Word, etc). I am forced to to hit the power button and reboot -- often losing my work in the progress.

It is not a hardware issue as I have 32G Ram with an Intel i7. I check the Windows Event Viewer and persistently see issues with the "Cloud Files Diagnostic Event Listener", and the application-specific permission settings in COM Server Application.

Is there a way (or a tool in Auslogics) to use the info I find in the WIndows Viewer to address these or any other issues? Is there a Windows Event Viewer diagnostic tool I am unaware of? Am I barking up the wrong tree in using Windows Event Viewer and the real issue is elsewhere and there's a better way to identify the issue?

I am only associating the freezes with these issues because they usually occur right before Critical Error freeze occurs.

Help! And thanks.
803 views
Apr 26, 2022 at 05:25 PM

key not working.

The following two keys of my Dell Inspiron laptop is not workin ;
1) 'Delete' key
2) 'Down arrow' key.

My laptop's system drive is 'C', one of the system folder in drive 'C' is occupying too much of space. I am pretty sure that there are plenty of unnecessary data and file. How can I find which one to keep and which one to delete, pls advice.
802 views
Jan 30, 2022 at 03:14 PM

pictures

After installing BOOTSPEED 12 and doinG a full scan THE PICTURES IN MY PICTURE FOLDER VANISHED FROM MYCOMPUTER
any idea were can I find them
Local disk (c)>users>cocon>Pictures (folders are empty)
801 views
Feb 09, 2022 at 01:44 PM

Ads

I have ads turned OFF in General settings, however an ad pops up everytime after a defrag is completed wanting me to purchase Boostspeed 12. An ad also pops up when I open the program. How do I get rid of these ads since I have purchased this pro version?
They are very annoying and they cover up my scan results after defrag is completed.


Note: I have also turned off all tray notifications in General Settings and I am still getting these pop ups. Please fix.

Thank you


800 views
Feb 12, 2022 at 06:07 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
798 views
Oct 09, 2020 at 06:24 PM

Cannot connect Wifi.无法连接无线网

Hello, I used Auslogics BoostSpeed 13 to clean up the data. After cleaning, my DELL notebook (DELL 5520) could not connect to the wireless network. I could not connect to the network by using the external network card or the external network cable. How should I solve it? Looking forward to your reply, you can also reply me at 1574426325@qq.com


您好,我用Auslogics BoostSpeed 13进行了数据清理,清理之后,我的戴尔笔记本(DELL 5520)无法连接无线网,使用外置网卡、外接网线都无法连接网络。请问应该如何解决?期待您的回复,您也可以回复我的邮箱:

Content hidden to protect privacy

797 views
Jan 05, 2023 at 08:20 AM

Процесс System грузит процессор.

Добрый день, хотел бы задать такой вопрос, процесс System очень сильно грузит процессор призапуске определённого приложения, загрузка порядка 33%-35%. Но если это приложение отключено и запущены какие то други программы, то всё в порядке, System процессор не загружает, подскажите можно ли это как то решить?
797 views
Feb 26, 2022 at 11:54 AM

problems with google and passwords

since I'm install Aulogics and run the program it keeps deleting my programs password and when I try to oprn (IN GOOGLE) facebook I'm getting unresponsive pages....but if I open facebook with EDGE I have no problems.....can you help?
allen iglicki
797 views
Mar 23, 2022 at 02:11 PM

Fn клавиша на ноутбуке

Здравствуйте! Перестала работать клавиша FN + F1, F2 ... и т.д. Не могу в играх убавить звук, яркость. Полагаю перестал работать драйвер отвечающий за эту функцию. Пожалуйста, помогите советом как устранить данную проблему. С уважением, Станислав Викторович.
797 views
Mar 26, 2022 at 02:35 AM

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
796 views
Mar 20, 2021 at 04:45 AM

Cannot open Auslogics 12 on my other laptop

Hi, this may have come through twice, sorry if it has, but I have 3 laptops which I pay to use your excellent software. My other laptop, a Lenovo T520 is showing an error message from MS ...the adminsitrator has blocked me from running the auslogics app. It then says contact the adminsitrator...I am the adminsitrator ..the only user of that machine. Does MS have a problem with Auslogics? Can you help me sort this problem out and enable me to open your software as and wehen I need to...weekly? VMT Chris
796 views
Jan 24, 2022 at 05:56 PM

Disk Partitioning Error

2 years ago, I was messing around with dual-booting and windows partitioning. So much so that an error occured. After I wasn't able to boot back into Windows 10 and deleted ALL my files, I noticed that my maximum capacity was lowered from 256gb to 237gb. It was probably from the dual-booting error. (Was trying to dual-boot an android os or a linux os or smth). I'm running out of storage because I'm too lazy to delete files and I need that 19gb. Respond ASAP, Thanks!
794 views
Oct 20, 2021 at 11:53 AM