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1219 views

hezam

Aug 03, 2020 at 10:19 PM

lock screen password

how can i return my window lock screen password

1240 views

hezam

Aug 03, 2020 at 10:12 PM

Edge

How can I get rid of the edge browser starting up every time I click on Auslogics programs. I use google chrome and I will prefer that one in the future..?

Windows-related issues / Other Issues

1489 views

Jan Slotten

Aug 03, 2020 at 07:29 PM

system windows 8?

How do I change what system it shows? I have always had windows 10 on this computer.

Issues with Auslogics software / Registry Cleaner

1216 views

juliebabe

Jul 31, 2020 at 05:16 PM

How to remove

Why when i run registry cleaner it leaves this file.HKEY_CLASSES_ROOT\Mime\Database\Content Type\image/vnd.ms-dds
Invalid file type reference.
Failed to fix

1209 views

Ronnie

Jul 31, 2020 at 04:48 PM

Ноутбук периодически внезапно сам уходит в режим сна, хотя данную возможность я выключил. Происходит в любое время и в любой момент. Хоть в браузере сижу, хоть в игры играю. Резко гаснет экран и ноутбук оказывается в режиме сна из которого потом приходится выходить

Device-related issues / Sound Issues

1295 views

Black

Jul 30, 2020 at 10:34 AM

No streaming sound after you scan and fix

Why don't I have any streaming sound on prime video, you tube, netflix, etc. after you scan and resolve? Very annoying. How to I fix this, so I can enjoy my videos.

Device-related issues / Sound Issues

1205 views

tea77450

Jul 30, 2020 at 12:38 AM

Microphone not working

In optimizing, cleaning, scanning or whatever, my computer (Surface Pro3) has lost its microphone. It won't even allow me to troubleshoot it indicating sometimes that I don't have sufficient privileges though I am the adminstrator.

What happened?

And, more importantly, how do I fix it?

Issues with installed software / Acronis

1486 views

KSNelson

Jul 29, 2020 at 08:25 PM

Restore

Can I ask you a question of restoring an image?

1511 views

Bob Grosmann

Jul 29, 2020 at 04:16 PM

El teclado salta atrás al escribir

When typing it is as if the keyboard were pressing only the tab, and other than that it sometimes only moved backwards. A few words back. That happens after having the computer turned on for a while, that is, it does not turn on that way. As time passes, it starts with that situation of going only words back when typing or leaving the current text box as if pressing tab.

Device-related issues / Sound Issues

1646 views

Christopher

Jul 28, 2020 at 12:18 AM

problem after running resolve all issues early this morning

All devices listed under sound video and game controllers have yellow error triangles and when you open properties for each it shows "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)" I have rebooted, uninstalled all and rebooted and nothing changes usb audio has red x and no audio output device is installed and usb camera says camera in use by another app. I have disconnected both after uninstalling in device manager, rebooted then plugged them back in all still come up with error triangles and audio / camera are not functioning.

2 answers

1269 views

Tony Newiss

Jul 26, 2020 at 10:15 PM

Device-related issues / Display Issues

I2C

Hi Folks;
What can you tell me about I2C This device cannot start. (Code 10).

I have tried many fixes with no success.

This is the Touch Screen driver in an HP Envy 360.

Thanks.

George Jamison

1570 views

jamisgj

Jul 25, 2020 at 04:12 PM

Remove write protection your software put on my new external drive

How do I remove write protection from my new segate almost empty drive so I can transfer stuff to it?

Windows-related issues / Cortana Issues

964 views

Wayne Emerson

Jul 25, 2020 at 03:31 AM

Disable Edge Swipe in Win10 B2004 update

Hi Folks,
Thx much for your help on prior question!

Please tell me how to permanently, (as in no 'edge swipe restart' on system restart), disable Edge Swipe.

F&*!#ing MSFT does it again; Win10 uppdate 2004 kills cortana local/system search ability, which disappears even finding any settings re Edge Swipe.

Please tell me how to kill kill kill kill forever Win10 Edge Swipe.

Thx very much, Folks!
Scotty :-)

1457 views

whraglyn

Jul 23, 2020 at 11:45 AM

No me deja instalar programas pues este me devuelve una referencia

Lo que sucede es que anterior mente mi computador no le servia el programa Word y pues yo lo desintale y al intentar eliminar mis archivos para volver lo a instalar eliminar, quizas algunos archivos necesarios para Windows, pero el probrema llego en realidad, cuan al intentar instalar de nuevo el office,este se daño, y me dice que Windows ha devuelto una referencia, y asi con todos lo programas, e incluso me desactivo varia aplicaciones, es decir, este no deja instalar programas

1163 views

Jhon

Jul 22, 2020 at 11:17 PM

Unable to uninstall application using Uninstall Manager of Boostspeed 11

I installed SmartDraw2020 application (free version) from the Net. Now, when I want to uninstall it, it is not showing up either in control panel or in BoostSpeed under Uninstall Manager tab. There is Uninstall option for this App when I access through Windows 10 Start Menu (see screenshot attached), but it is not uninstalling from there, due to some error (Could not open Install.log file message).

I am surprised why it is not even listed in Boostspeed under Uninstall Manager. Can you please help me?

1246 views

Mike

Jul 22, 2020 at 02:23 PM

computer not turning on

my computer turning on and turning off

cpu fan not spnning but other fan are spinning

i cleaned the fan but also not spinning

I tried other cpu fan but also not spinning

cannot boot into the windows

1656 views

Md ibrahim hussain

Jul 22, 2020 at 07:36 AM

猫モードについて

家族も本ソフトを持っておりますが、家族の環境ではメンテナンス画面で猫モードの表示がありません。

設定などによって猫モードが表示されないといった条件などがありますでしょうか。

Issues with installed software / ATOK

1079 views

gb_p1t

Jul 21, 2020 at 07:09 AM

ATOK ジャストシステム契約管理エージェント「管理のサービス」が停止になってしまう

ワンクリックでスキャンしたのち、ジャストシステム契約管理サービスが停止になってしまう。その度に、コントロールパネルからサービスへと開いて、「サービスの起動」を開始しなければならない。これをコントロールパネルからのサービスを開かずに、常に自動にするようにするには
どのように対処すればよいか。

Auslogic BoostSpeed 11 PRO

1939 views

Jul 20, 2020 at 03:51 AM

Unused Applications - Application Logs

When doing an All Areas Scan the Disk Space never is 'Nothing Found' the result because the following files are always there:
C:\Windows\System32\SleepStudy\ScreenOn\ScreenOnPowerStudyTraceSession-2020 How can I delete, disable the folders of these files. I have gone in to the final files and deleted them, at least I think I have, but the early folders are still there and the Application Logs appear again. How do I get rid of or disable these folders? Thanks!

2 answers

1524 views

Wayne Boss

Jul 20, 2020 at 01:40 AM

Cannot connect Wifi.无法连接无线网

Hello, I used Auslogics BoostSpeed 13 to clean up the data. After cleaning, my DELL notebook (DELL 5520) could not connect to the wireless network. I could not connect to the network by using the external network card or the external network cable. How should I solve it? Looking forward to your reply, you can also reply me at 1574426325@qq.com

您好，我用Auslogics BoostSpeed 13进行了数据清理，清理之后，我的戴尔笔记本(DELL 5520)无法连接无线网，使用外置网卡、外接网线都无法连接网络。请问应该如何解决？期待您的回复，您也可以回复我的邮箱：

Content hidden to protect privacy

2 answers

886 views

Eason

Jan 05, 2023 at 08:20 AM

Активация PRO

почему при вводе ключа регистрации программа не активируется до версии PRO, хотя на сайте пишет, что ключ верный и программа зарегестрирована и так на всех устройствах

885 views

Val.K

Jan 23, 2022 at 04:38 AM

Computer freezes for 5 - 6 seconds every 2 - 3 minutes, maybe less.

Hi there,

In a nutshell - my desktop freezes for about 5 - 8 seconds and it seems to occur every 2 - 3 minutes. ....It just locked as I'm writting this.

I run your Auslogics BoostSpeed, am computer literate for the most part and just not sure what to do. My specs are:

Device name DESKTOP-D49TFE8
Processor Intel(R) Core(TM) i3-8100 CPU @ 3.60GHz 3.60 GHz
Installed RAM 8.00 GB (7.88 GB usable)
Device ID 6A682698-5FFB-4679-9302-CD1FB7F46F2A
Product ID 00325-81079-36435-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 10 Home
Version 21H1
Installed on ‎11/‎27/‎2020
OS build 19043.1348
Experience Windows Feature Experience Pack 120.2212.3920.0

Thank you very much,

Lance Losey

885 views

Lance Losey

Nov 20, 2021 at 07:31 PM

Windows Event Viewer and Auslogics BoostSpeed 12

I am having ongoing issues with my MSI GL65 Leopard suddenly "freezing" (GUI becomes totally unresponsive) while I am streaming, using cloud drives (One Drive, SharePoint, etc) or have multiple applications running in Windows (Outlook, Teams, Microsoft Word, etc). I am forced to to hit the power button and reboot -- often losing my work in the progress.

It is not a hardware issue as I have 32G Ram with an Intel i7. I check the Windows Event Viewer and persistently see issues with the "Cloud Files Diagnostic Event Listener", and the application-specific permission settings in COM Server Application.

Is there a way (or a tool in Auslogics) to use the info I find in the WIndows Viewer to address these or any other issues? Is there a Windows Event Viewer diagnostic tool I am unaware of? Am I barking up the wrong tree in using Windows Event Viewer and the real issue is elsewhere and there's a better way to identify the issue?

I am only associating the freezes with these issues because they usually occur right before Critical Error freeze occurs.

Help! And thanks.

885 views

Karlin McNeill

Apr 26, 2022 at 05:25 PM

Иконка

Почему иконка стала оранжевым

Windows-related issues / Other Issues

885 views

fleonid783

Dec 01, 2020 at 09:29 AM

Процесс System грузит процессор.

Добрый день, хотел бы задать такой вопрос, процесс System очень сильно грузит процессор призапуске определённого приложения, загрузка порядка 33%-35%. Но если это приложение отключено и запущены какие то други программы, то всё в порядке, System процессор не загружает, подскажите можно ли это как то решить?

882 views

Plum6um

Feb 26, 2022 at 11:54 AM

Paid for Pro version via paypal yesterday but no activation code sent

Hello, I paid for your pro version via paypal yesterday but have not receivedan activation code. I could possibly have given a wrong e-mail address.
Name is David Jamieson and e-mail should be *********** although I sometimes use ************
Can you please check what is wrong? I will have to contact paypal to stop payment if I don't get a quick answer. Thanks in advance, David JAMIESON

881 views

Davi Jamieson

Jul 12, 2019 at 11:59 AM

key not working.

The following two keys of my Dell Inspiron laptop is not workin ;
1) 'Delete' key
2) 'Down arrow' key.

My laptop's system drive is 'C', one of the system folder in drive 'C' is occupying too much of space. I am pretty sure that there are plenty of unnecessary data and file. How can I find which one to keep and which one to delete, pls advice.

Issues with installed software / ACDSee Photo Studio Ultimate 2018

881 views

Bobby Regmi

Jan 30, 2022 at 03:14 PM

pictures

After installing BOOTSPEED 12 and doinG a full scan THE PICTURES IN MY PICTURE FOLDER VANISHED FROM MYCOMPUTER
any idea were can I find them
Local disk (c)>users>cocon>Pictures (folders are empty)

Issues with installed software / Acronis System Report

880 views

ALLEN IGLICKI

Feb 09, 2022 at 01:44 PM

PROバージョンを有効にするについて

常に” PROバージョンを有効にする ”が表示され、 PROバージョンでは無いようです、入るにはどうしますか？　
ライセンスコードは購入しています、コードを入力すると、畝に " GING ”のHPに入ります、なにかインプットが入りますか？

　Auslogics BootSpeed 12 でアイコンからソフトに入ろうとすれうと、” このアプリは保護のためブロックされました ”と表示され入れません。
ブロックを除去する方法を教えて下さい

Issues with installed software / Google Chrome

879 views

PROバージョンを有効にするについて

Feb 15, 2022 at 12:44 PM

Bootspeed pro

I own a copy of Bootdspeed Pro. I cannot delete the Google cookies from Protect browser.
Help.

Dr. Brian Casey

879 views

bocuse94

Dec 17, 2022 at 01:22 AM

Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?

Issues with installed software / MSI Center

879 views

GEBaldy

Apr 25, 2021 at 07:46 AM

Fn клавиша на ноутбуке

Здравствуйте! Перестала работать клавиша FN + F1, F2 ... и т.д. Не могу в играх убавить звук, яркость. Полагаю перестал работать драйвер отвечающий за эту функцию. Пожалуйста, помогите советом как устранить данную проблему. С уважением, Станислав Викторович.

877 views

Станислав

Mar 26, 2022 at 02:35 AM

Windows11について

Windows11には対応していますでしょうか。
対応していない場合、いつ頃、バージョンアップで可能となりますでしょうか。

Issues with installed software / Google Chrome

875 views

akira.nakayama

Oct 06, 2021 at 11:33 PM

Does this leave adult website traces

So these "rammerhead" links like rammer.rude.li ive been using for accessing anything that is adult and is purported to have privacy becuase its a browser inside your browser that has a different IP to prevent ISP from seeing your activity but it is deteced in adult website traces in privacy of auslogics? is this not really private and is just a false sense of security like incognito?

875 views

CLOSEDACCOUNT

Feb 11, 2024 at 03:12 AM

Regestry

Can I use the registry to solve.......How can I turn off "Do you want to allow this app to make changed to your computer" popup for one specific app?

Issues with installed software / Configurações

875 views

Robert

Jul 29, 2022 at 03:10 PM

Auslogics BoostSpeed

Game Mode...como ativar?

Issues with installed software / Settings

874 views

Mariotrix

May 17, 2022 at 05:50 PM

I have ads turned OFF in General settings, however an ad pops up everytime after a defrag is completed wanting me to purchase Boostspeed 12. An ad also pops up when I open the program. How do I get rid of these ads since I have purchased this pro version?
They are very annoying and they cover up my scan results after defrag is completed.

Note: I have also turned off all tray notifications in General Settings and I am still getting these pop ups. Please fix.

Thank you

874 views

Rodney

Feb 12, 2022 at 06:07 PM