1859 questions

Running a scan

When I run a scan to clear disk space it always gets stuck at the same point for 30 - 45 minutes.

Unused application files

C\windows\software distribution\datastore\logs\edbtmp.log

Could you help me resolve pleaase.

1001 views
Apr 14, 2021 at 08:05 AM

werid big files on my D drive

Today I use the disk explorer and found this:
see file.
Idk what is it?
Should I deleat it or keep it?
1195 views
Apr 13, 2021 at 09:26 PM

Проблеммы при использовании виндовс 10

Добрый вечер!
У меня появилось несколько проблем после установки Auslogics BootSpeed, до этого таких проблем никогда небыло.
Перестал обновляться виндовс 10 через центр обновления виндовс, туда захожу, и постоянно только ожидание и ничего не происходит, скрин прикреплю.
Использовал помощник по обновлению виндовс 10 и тоже ошибка и ничего не обновилось, скрин прикреплю.


Еще такой проблемный важный момент.
Мне необходимо активировать оффис от майкрософт, в форму по активации пытаюсь ввести емаил и пароль, и ничего не выходит, ни email, ни пароль, абсолютно никакие буквы и символлы не вводятся с клавиатуры.

Еще есть проблемные моменты следующие.
Раскладка клавиатуры - не всегда срабатывает при нажатии shift+alt приходится делать нажимая мышкой.
Когда хочу посмотреть сети wi-fi которые доступны, (чтобы выбрать свою и ввести логин и пароль), нажимаю на значек сетей, а список сетей не показываются, это происходит не только с открыванием просмотра сетей. Скрин №3. Пустое вылазит и быстро сворачивается.


Еще будьте добры, подскажите как максимально эффективно настроить и использовать Auslogics BootSpeed, или ничего делать не требуется, ПО само качественно обслуживает ПК? на данный момент улучшения не особо видны, а проблемы появились.
Помогите грамотно все настроить, чтобы ПК работал быстро, качественно и без проблем.

1158 views
Apr 12, 2021 at 02:40 PM

Screen Size

Dear Sirs: Your screen is slightly too big for my 19' monitor, so i cannot read to bottom 2 cenbtimeters of the application. Hence thus not being able to resolve the problems in question. Hlow to reduce your sceen size so i can see all of it???.

Chales Waltz

Content hidden to protect privacy

941 views
Apr 11, 2021 at 03:29 AM

ERROR 80073712

WINDOWS 7 ULTIMATE 64 Bt. SERVICE PACK 1.
IMPOSIBLE FOR ME REPAIR
PROBLEM DOWLOAD WINDOWS UPDATES.
THANK YOU.
987 views
Apr 10, 2021 at 08:00 PM

System Booting

When my system boots when i come to user login screen when I try to type my password and click suddenly it goes black it becomes again and again I have to power shutdown suddenly but it allows me to login properly.
871 views
Apr 10, 2021 at 05:05 AM

определение местоположения

Здравствуйте! После обновления виндоус 10 система безопасности блокирует место положения компьютера.Я даже немогу включить -определять моё местоположение.

773 views
Apr 09, 2021 at 04:28 PM

Интернет-соединение

Добрый вечер, подскажите пожалуйста как оптимизировать и повысить скорость интернет-соединения через Wi-Fi?
Спасибо

1034 views
Apr 08, 2021 at 07:05 PM

Installing Auslogics boost speed

Can Auslogics BoostSteed be installed on a second computer?

1049 views
Apr 08, 2021 at 01:17 AM

Printer Interference

My printer is connected via USB (previously by network). Each time I run a scan and fix with Auslogics Boostspeed 12, I have reinstall the printer drivers from the ground up. Why is this? Is there a feature that I should not run to avoid this? Please advise.
1146 views
Apr 07, 2021 at 05:09 PM

activacion Pro

Por favor quiero actualizar mi version a Pro

933 views
Apr 03, 2021 at 10:27 AM

keep losing saved tabs

Hi. For both Microsoft Edge and Google browsers whenever I run Boostspeed after that the tabs i spent hours setting up all disappera and its like the first time running the browser. That used to happen with Firefox browser but not anymore and I have no idea why that one works ok. Is there a way to set up Boostspeed so it NEVER deletes exsiting tabs. I run multiple businesses and have tabs for all suppliers opened and easy to access. I like Auslogics products but why are they set by default to wipe our existing saved tabs and how do I prevent that? Version of browser does not seem to matter. Is there a way I can save tab structure on a browser in case this happens and recover it? Thanks - Brad Fry
1146 views
Apr 02, 2021 at 06:15 PM

graphics card

what graphics card should i upgrade to to get 8.5 rating that your software sujest for me to do
1131 views
Apr 02, 2021 at 03:28 PM

Postgrest SQL_Службы Microsoft

Добрый день!

Вот тут два скрина.

Первый скрин это сама проблема

Второй скрин на что это влияет.
872 views
Apr 01, 2021 at 02:28 PM

Computer Freeze on Restart and Shutdown

Hello,

Everytime I sleep my computer instead of shutting it down and then go back on later to use it and then shut it down it freezes while loading the shutdown. Same thing when I go to restart it. When I don't sleep it before shutting it down it shut's down/restarts without any issues.

Sometimes it says, "Windows has ran into an error, please wait while we send the error report :)". And at the bottom of this page it says please tell your computer expert (something like that) the following: Memory_Management Error 004. After the this page reaches 100% (for sending error report) it just freezes.

The only way I can shut down my computer when all of the above happens is holding the power button down.

Eli

1761 views
Mar 29, 2021 at 02:21 AM

windows 10 up grade

how can I upgrade my windows 10 desktop from 32 bits to windows 10 64 bits without loosing any datas.

1066 views
Mar 28, 2021 at 11:08 AM

If the internet is cut off around the world

how offline activation future / BOOSTSPEED 12 PRO / key /

Content hidden to protect privacy
/ If the internet is cut off around the world

991 views
Mar 27, 2021 at 09:53 PM

no sound, drivers not there

Hi! I've used boostspeed for maybe a year or so, and recently driver updater. Somewhere since driver updater my computer has been off. Also, it should be mentioned that my computer will no longer even work with driver updater. Driver updater turned my computer into a nonfunctional brick, that couldn't even get past boot up. It took me a long time to reset it back to where it was. The driver updater program no longer works on my computer. I tried running it 10 times, each time driver updater program crashes and sends you guys a report.

Somewhere in there something uninstalled my "conexant and real hd audio drivers." Sounds simple enough for me to just go download and reinstall, but ive done that several times and they never show up. I have tried manually downloading and installing, and also let HP installer attempt to install the drivers. But they still don't even show up anywhere on my computer, not on C drive, not under "conexant" file (where there is just USB driver).

I have tried doing system restore like 4 times to put the computer back to an earlier date (when my audio still worked), still no drivers show up. Even my computer will say after the attempted restore point process, "failed to restore system."

So my computer has audio via bluetooth, but not through the headphone jack line in or the laptop speakers. I work in audio and video, so this is an issue. I am literally 3 days late in completing my video projects because i get get sound on this laptop... and getting sound via bluetooth won't cut it with the delay and wrong speaker connections.

I have somewhere in the neighborhood of 100+ apps that i've installed on my computer for video and audio, software keys, licensing programs, etc... amongst others. It took me around 2 weeks to install all of those. I do not want to have to do a complete reinstall of windows to get this my computer to work. Can you please help me figure out what I need to do to get this thing fixed? Any help is appreciated!
1412 views
Mar 26, 2021 at 10:52 PM

Something happen to this device after i ran internet optimization

Sunday I had to re-install windows 7 on my computer. After gettting all the updates, drivers etc. I installed Auslogics Boostspeed 12 on the computer. After running the internet opimization my interenet connection went to hell. I called my ISP and after testing on another PC and Laptop (wired) it had nothing to do with my connection. I even took my desktop and laptop to my brothers who has a different ISP with the same slow results.
I have a 1Gbps connection and before I used to get between 700Mbps to 800Mbps down and 250Mbps up. My last test at speedtest.net was 87.6 Mbps down and and 62.7 Mbps. (Cannot even hit a 100Mbps.) I have the latest drivers and unistalled the device and reinstalled it. Did not run internet optimization after the reinstall and ther results are the same. Auslogics Boostspeed 12 changed something somewhere and I cannot figure out where. I have spent a few days trying to resolve this problem. I really do not want to go back and spend a a couple days reformatting and reinstalling eveything again.
Also just to note at the bottom of the screen where it shows CPU % HDD % Ram % the NET % shows 0 when it used to work before. Even the networking in Taskmanger shows 0% usage even though I have a slow connectionn there is no usage showing.
PC Specs: Attached
Device Manager: Attached

Please Help. I am beyond frustrated at this poing.
Mike

I thought about purchasing a new Network Adapter however I am a retired FF/Medic and live on a tight budget and cannot really afford it and then to discover that did not fix the issue either.
1190 views
Mar 25, 2021 at 07:30 PM

Printer does not print...

Greetings,
After installing your product software, my HP Office Jet Pro 9010 series PCL-3 stopped printing.
Although the printer is wireless connected. The PC sees the printer. HP diagnostics says that the printer is working and connected.
So everything as far as I can observe is connected and working.

When I click the print button in WORD, the printer goes through its process, makes all the clicking sounds and it just stops without printing. I looked at the printer queue and the document loads, then it disappears from the queue and nothing happens.
The printer quiets down and stops dead. Although the printer is connected and on.

By the way, I have a 2 laptops also connected to the printer by WIFI. These laptops do not have your software installed on them. When I print from them, the printer works. So, I know that the printer is working correctly. Besides, it's new!

Thank you... hope you can help...
Al Sosa
1436 views
Mar 25, 2021 at 01:02 PM

REQUEST AS IN YESTERDAY.

All your product/services come as individuals and yet the best features are the one recommending one another. My question is, Why don't you make a Premium Product that covers at least three or four at best of those top rated/recommended softwares into one individual "Auslogics Armored AI" or something like that?

Reason I'm asking this, I'm broke.
708 views
Apr 22, 2022 at 11:50 PM

auslogics boostspeed

i hava auslogics boostspeed 12 and i paied for the new version 13. i didn't get he new version. can you send me a link to download the ne version.
707 views
Feb 01, 2023 at 05:48 PM

Browswer history

Before I installed Boostspeed, I used to be able to start typing a website into my browser and it would recognize what I was doing and fill in the rest for me. Super convenient for sites that I use all the time like banks. Now that doesn't work anymore and I really miss it. How do I get it back? Thanks!
707 views
Jan 13, 2022 at 10:20 PM

display driver

card: geforce rtx 2060. During a recent driver update that failed the old nvidia driver was replaced by the basicdisplay.sys driver and my card is no longer even recognised by my system. Nvidia driver update fails. i've tried every fix listed, nothing works. Windows update fails with the 0x800703f1 error for everything now. You own driver updater now hangs at connecting to the cloud. I even tired a manual instal. that failed as well. How can i reinstall a display driver?
706 views
Apr 29, 2022 at 01:45 AM

Can not print

Since I did the clean up on my computer I can not print. It is a network printer and the IP guy said the connection is good but something is blocking my computer from seeing the printer and communicating with it.
705 views
Jul 05, 2022 at 02:40 PM

Memory problems & Upgrade question

I want to upgrade to 13, but the only offer I have is for 3 PC's. I don't have 3; only 1 Is there a discounted rate now and in the future for one app?

I also have a problem with the fact that I have to use 2 memory hog apps. Do you have an app (similar to Iobit's) that will allow me o release unnessecary memory?
704 views
Jan 31, 2023 at 01:50 AM

The Wireless Network Adapter cuts out

I keep losing the wifi connection while I am online. The Windows troubleshooter states the wireless network adapter has to be reset--which is does and the wifi works again...temporarily. Then it cuts out again and I go through the same drill, over and over.

What is messing with the WNA? No other device in my house using the wifi has this problem. Only my laptop I am using now.

Thanks...Shane Ostrom

704 views
Dec 28, 2022 at 08:20 PM

no sound/no f6 light for no sound

hard disk crash...reloaded win10 not from backup
reload drivers multiple time
computer works
no sound
hp pavillion/i7gen10/b&o sound/nvidia
702 views
Oct 12, 2022 at 03:37 PM

cell phone

can i put bootspeed on my cell phone
702 views
Dec 29, 2022 at 09:30 PM

Recover deleted files

I stupidly deleted files from my Seagate backup, OneDrive, and computer. How can I get them back? I have tried Recuva but it does not work. The Windows Recovery does not work. Any suggestions particularly any software that really works?

Thanks,
Srbuckeye
700 views
Apr 29, 2023 at 08:20 PM

Explorer

When searching for files and folders, two panels are convenient, but there is no such mode in Explorer. Why?
699 views
Jun 05, 2022 at 08:59 PM

PC slows down after a period of being on, following re-boot.

This has happened a while (over a year): I leave my PC on 24/7 to get updates, etc.

After I re-boot it works fine but several hours or perhaps a day later, the PC slows down and re-quires another re-boot.

I just noticed today, after upgrading to V 12.3.0.1 that, although it still slows down, I selected the Disable BoostSpeed instead of leaving BoostSpeed running in the background, and the PC immediately sped up to normal! This is the first time I have tried that.

Have you run into this anomoly before and/or do you have a fix for this?

Many thanks!
699 views
Jun 30, 2022 at 06:08 PM

Browser cleanup

How do I get Cyber Protect Home Office to remove privacy issues in my browsers? I have thousands (yes, thousands) of pointers or cookies identified in the scan that never get removed. None of the previous versions of BoostSpeed would remove the offending files either. Thank you.
698 views
Sep 07, 2022 at 09:22 PM

Пропал сигнал микрофона

ПОсле установки программы и первоначального сканирования программа запроила перезагрузку. ПОсле перезагрузки сигнал от микрофона пропал. Ни приложения, ни само ОС не может получить от него сигнал. Хотя при поиске проблем через настройки ничего не обнаруживается.
698 views
Dec 22, 2022 at 08:47 PM

Escaneo selectivo de carpetas

Hola,

No deseo escanear todo el disco sino solamente seleccionar algunas carpetas.

¿Permite Auslog escanear carpetas selectivas, por ejemplo, de Mis Documentos?

Favor indicar los pasos detalladamente ya que no soy tecnológico.

Gracias
Neilton FD
698 views
May 02, 2022 at 01:01 AM

Auslogics - Disk Doctor (Repair)

Hello Sir/Madam.

As per an initial scan with the Disk Doctor, it diagnosed having disk errors on my SSD.

For any further analysis, it states that my SSD will be dismounted and locked while it performs its majic.

My questions:
- What are the consequences if the SSD is not remounted onto my Surface computer,
- Is the Disk Doctor a reliable software, or could I be left in a lurch if the SSD is not reconnected to my computer and
- How long could the repair take. I have a 500 GW SSD.

Regards,

Pietro Di Zanno
696 views
Mar 15, 2023 at 04:35 AM

Retrieving purged files

How do I retrieve discared files for a particular date. I have hundreds of discarded files but only need those for a single date.
695 views
Aug 10, 2022 at 06:19 PM

Intel Graphics Installer Not Prompt Back After Loading For Install

Dear Sir /Madam,

I'm facing Intel Graphics Installer not prompt back after loading for continue install start on version Driver 31.0.101.4644 WHQL. Need some advice what when wrong and how to resolve.
695 views
Aug 31, 2023 at 02:54 AM

of course windows 10 update assistant won't work for anybody with windows 10 version 10240

not kissing auslogics ass but your products work for me - i've purchased quite a few licenses from you in past 6 months

WHEN is auslogics going to create a new product designed specifically to -- F I X -- windows updates ?

Windows 10 update assistant desn't work, you can have a brand new laptop with windows 10 version 10240 and

you will NEVER be able to update to version 20H2

go online and google this famous problem yourself: '..... https://www.google.com/search?q=windows+won%27t+update+to+20H2&source=hp&ei=StRUY7SEMqaq5NoP3eG48AE&iflsig=AJiK0e8AAAAAY1TiWtOlcytSaQ4bxpid44eCLbIptM0H&ved=0ahUKEwi00cqi0vX6AhUmFVkFHd0wDh4Q4dUDCAk&uact=5&oq=windows+won%27t+update+to+20H2&gs_lcp=Cgdnd3Mtd2l6EAMyBQgAEIAEMgYIABAWEB4yBggAEBYQHjIGCAAQFhAeMgYIABAWEB4yBggAEBYQHjIFCAAQhgMyBQgAEIYDOhEILhCPARCPARDqAhCMAxDlAjoRCAAQjwEQjwEQ6gIQjAMQ5QI6CwgAEIAEELEDEIMBOgsILhCABBCxAxCDAToRCC4QgAQQsQMQgwEQxwEQ0QM6DgguEIAEELEDEMcBENEDOggILhCxAxCDAToICAAQsQMQgwE6CAgAEIAEELEDOgUILhCABDoICC4QgAQQsQM6CwguELEDEMcBENEDOg4IABCABBCxAxCDARDJAzoLCC4QgAQQxwEQrwE6DgguELEDEIMBEMcBENEDOg4ILhCABBCxAxDHARCvAToLCC4QgAQQxwEQ0QM6CAgAEBYQHhAKUKbjAViXtwJgyIEDaAJwAHgAgAGBA4gBuxuSAQkxMC4xNi4xLjGYAQCgAQGwAQo&sclient=gws-wiz ......'

Anyways, i'm sure if you auslogics geniuses could create a product that would diagnose te installed Windows 10 -- even

a FRESHLY INSTALLED COPY - and then figure out how to FIX WINDOWS 10 UPDATE it would be great

everytime, i've used windows assistant or used their diseased updare system, my brand new lapop automatically

UN-INSTALLSthe 'update' upon reboot.

good luck, you have a winner on your hands should you FIX the hateful microsoft update problem

really, windows and microsoft SUCK as bad as mscintosh/apple and Their endless built-in-obsolete operating systems

for now ? i've DISABLED all windows updates except for DEFENDER updates every 48 hours

sincerely

lynnpokemonojeff (i will NEVER AGAIN attemptto 'update' my windows 10 version 10240

694 views
Oct 23, 2022 at 05:51 AM

Win 10 Issue

Right click on desktop icons very slow or screen freezes up. Suggestions how to resolve... Boost Speed 13 has not fixed problem.
694 views
May 15, 2023 at 06:08 PM