1897 questions

tastatur

warum fällt die tastatur bei einem notebook von captiva gekauft 01.01..2021 komplett aus diesess schreibe ich mit der bildschirmtastatur. neupreis: 1.459,- €

CAPTIVA 43,9 cm (17.3") GB7 726IG 20V1
(PB71DDS-G) RTX 2060 6GB/FHD 144 Hz NB
WVA/i7-10750H/MC/SSD 500GB/HDD
1TB/32768/WLAN/BT/w/o OS
1 1459,00 1459,00St
201,24Umsatzsteuer 16 %
1.459,00Summe Brutto
1.459,00Endsumme
EUR
EUR
EUR
1.257,76Gesamt Netto 16 % EUR
Zahlbar per Paypal
DHL National Standard
Zahlung:
Spediteur:
Bedingungen:

inbetriebnahme im januar 2021, ausfall tastatur anfang april 2024
486 views
Apr 23, 2024 at 02:09 PM

Sound interface stopped working on Windows 11

My good old Line 6 Toneport KB37, midi controller, and external soundcard combo stopped working on my new PC.

When running on an Asus TUF H310M with a Core i5 9400F and 16GB of RAM, it was working just fine.

Now, on the new setup, a Gigabyte Aorus Elite B760M with a Core i5 13th gen and 32GB of DDR5 RAM, the installation and driver setup ran okay. However, when playing any kind of music or sound file in any player, including YouTube, streaming services, you name it, it doesn't work. The sound feels 'cropped'; it plays extremely slow and low pitched, clearly malfunctioning.

Cubase 12 doesn't even recognize the device or the ASIO drivers for configuration.

I've been using the Toneport KB37 for music production and as a general soundcard for years, and on the old PC, it still works perfectly.

The same USB cable is being used on both PCs.

Am I missing any kind of configuration, new driver, or something that could make it work with Windows 11?

Thanks in advance for your time and help. Any kind of tip or suggestion will be extremely appreciated.
520 views
Apr 19, 2024 at 04:17 AM

Can I download any of your software on trial basis?

Hi,
Presently I am on trial bases using Auslogics Registry Cleaner 10.
My question is simple. Can I download and install any of the software you offer on a trial basis and if yes please tell me how.
I am mostly curious about the computer speed up app version #13...
Thank you kindly-
Jackson
548 views
Apr 12, 2024 at 04:16 PM

HDD 100%

Is there an easy fix to get rid of an HDD 100% issue. Tried resetting RAM limits.
576 views
Apr 10, 2024 at 07:41 PM

Free disk space issue

I have two external HD of exactly the same size, 3.63 TB, they both hace exactly the same amount of data stored on them both, 1.84 TB, 2240 files, 61 folders. My issue is that the "free space" shows a difference amount, 1.50 TB verse 1.55 TB. I have ensured that recycle bin on them both are empty and ran every program that would make sense with the confines of BoostSpeed 13 and nothing seems to make any difference. This isn't the only example of this sort of thing happening. I'm bewildered. Please advise.

By the way, I wasn't sure what to pick above for "Device" so I randomly picked something.
695 views
Apr 03, 2024 at 05:30 PM

deleted files

If I use duplicate file finder and click delete is the original also deleted?
593 views
Apr 03, 2024 at 02:34 PM

PC not powering up

Hi,

after replacing processor 1600 x to 5600 x and motherboard MSI B350m to ASUS B550m-a, PC won't power up when it was shut down for a few hours.. It will only start after multiple tries and cables disconnection.. etc after about 20 to 30 minutes.. Once it is up and running no issues whatsoever.. Now i leave it on sleep mode..

The new peocessor and motherboard are second hand ones..

We replaced CMOS battery but it did not solve the problem..

Any tips please?

Thank you

511 views
Apr 02, 2024 at 12:40 PM

Drive is 81% fragmented and disk defragmenter does not defrag, just states completed.

Drive is 81% fragmented and disk defragmenter does not defrag, just states completed. How to get the drive to defrag/optimize?
530 views
Apr 02, 2024 at 12:33 PM

RunDLL Error Messge keeps popping up

I get this message everytime Boostspeed runs:

There was a problem starting TaskSchedulerHelper.dll The specified module could not be found.
507 views
Mar 31, 2024 at 06:20 PM

Enable TPM 2.0

Enabling TPM 2.0 on HP All In-One Model: 22-b020na
623 views
Mar 31, 2024 at 03:33 PM

Cannot access tools

I tried to access tools on Boostspeed 13 but got notice "LIbrary not registered" How do I fix this?
766 views
Mar 31, 2024 at 03:21 AM

Windows File Explore doesn't respond

I did the four scans suggested under Maintenance and the File Explorer has stopped working. I've tried several fixes suggested on line, but nothing works. What to do?
478 views
Mar 30, 2024 at 09:33 PM

Auslogics icon for all users

I want to know how my husband can get Auslogics on his side of our computer? He tried to download the new version but encountered an error! Is there a fix for this?
541 views
Mar 30, 2024 at 08:27 PM

Auslogics Driver Updater should I cancel or wait for installation to finish?

I am trying to update my Nvidia GeForce GTX 960 driver via Auslogics Driver Updater and it's taking a very long time to install. I began the process yesterday (29/03/24) at around 7pm and expected it to take a long time to back-up the old driver setting and then download the new driver. I've come back to my computer at 30/03/24 at 1pm and it is still installing.

Should I continue to wait (and if so, for how long) or should I cancel the installation and rollback to the older driver?

I have changed my power setting to High without any permission to go to sleep so the PC has not gone into sleep mode mid-process. I have also shut down most non-critical background processes (Steam, OneDrive, etc) to let Auslogics Driver Updater have as much CPU / RAM as needed.

Thank you
544 views
Mar 30, 2024 at 12:04 PM

Search

Windows search is gone. How to reload
547 views
Mar 28, 2024 at 03:37 PM

IIS

How do I configure IIS to work on ASUS Vivobook
563 views
Mar 24, 2024 at 10:06 PM

Power cord

I have a pc and monitor and the cables got mixed up when moving house.
My monitor is Acer K222HQLBID 21.5 Inch HDMI Monitor.
My personal computer is PACKARD BELL - iMedia S 2885 Desktop PC

One of the cables is a 5amp cable and the other is a 10 amp cable. They both have the same connection at the other end to attach to the equipment.
I cannot find the manuals and am having no success online to find the answer.

Do you know which cable is for the monitor and which cable is for the personal computer.

Which devise is used with the 5 amp cable and which device is used with the 10 amp cable?
536 views
Mar 24, 2024 at 07:32 PM

BSOD

Facing constant BSOD issue
515 views
Mar 23, 2024 at 08:19 PM

Function Keys

how can I change my function key default action
1853 views
Mar 23, 2024 at 02:31 PM

Computer shuts down instead on going to sleep

My Computer shuts down instead on going to sleep. So I have to reboot to start up. Any help would be greatly appreciated.
Thank You
~Bill
506 views
Mar 23, 2024 at 04:19 AM

Відсутнє налаштування

Зникло налаштування "Яскравість" в Центрі підтримки портативних ПК...
746 views
Jan 11, 2022 at 11:43 AM

Driver is Unavailable

My Win 10 (64bit) PC can find my Epson printer on my local network, connected by ethernet cable to my router, and installs the "necessary files". However, afterward in my settings it shows the printer with "Driver is Unavailable" and nothing will print. Both my wife's PC and all of our iPhones/iPads have no issues printing so I know it is connected properly and functional. The only device having an issue is my PC. I have removed the printer and reinstalled it multiple times with the same result. I have also downloaded and installed the newest drivers available from Epson for this printer but somehow my computer does not seem to be able to find or recognize them. A support request has been sent to Epson but so far any suggestions from their automated response system have not be successful.
746 views
Sep 16, 2023 at 12:58 PM

bluetooth dissapeared from device manager after cleanup

Hi,
I did a rigorous cleanup and driver update on a old(er) laptop, after years of limited maintenance. Using Auslogic software (driver update,bootspeed,duplicate finder) and some manual cleaning/updating, Something went wrong, not sure exactly where. Now I can not use/connect bluetooth devices anymore. I tried to solve it by doing some reasearch on the internet but can not find the solution. Otherwise the Laptop is working fine and is a lot faster.
Enclosed you will find some information of the laptop and screenshots of what I think is relevant information.
I also noticed that Bluetooth is not longer available at the 'action center' and 'device manager'. The latter one still shows some bluetooth devices but is hidden and do not seem to be the relevant items.
In 'Settings> bluetooth and other devices', the previously connected bluetooth devices are still there but it clearly states that bluetooth is turned off.
Could you please advise me on how to solve this.

Enclosed a couple of prinscreens of the systems and the above mentioned screens.
FYI I am an experienced user, however certanly not a Windows specialist.

Kind regards.

Perry Parengkuan
745 views
Nov 14, 2023 at 08:58 AM

impossible de supprimer adobe acrobat cause FullTrustNotifier.exe

bonjour,
Comment supprimer adobe acrobat reader ensachant que lorsque je commence la procedure, il stoppe la uninstall car fullTrustNotifier.exe n'est pas marque comme installé, j'ai pourtant desactive le Adobe genuine notifier dans les services windows, supprimer les cles de registre notifierClient et supprimer manuellement les repertoires, mais je ne peux pas desisntaller depuis l'appli windows des programmes ni meme modifier, corriger, ou installer une autre version.
Toute aide est la bienvenue et le logiciel d'adobe pour nettoyer les mauvaises desinstallation: AdobeAcroCleaner, ne fonctionne pas, il ne repond pas en 10 sec apres le lancement..bref, tout pour plaire
Merci
Cordialement
744 views
Feb 21, 2024 at 05:01 PM

Выделенная память

Подскажите, почему у меня выделенной памяти всегда больше, чем используемой?
Как можно ее очищать? Вручную или атвоматически.
743 views
May 30, 2023 at 07:46 PM

App error

This pops up on the system info, "application errors": Any fix for it?
Name, Value, Advanced
Application Error: Faulting application name: svchost.exe_FrameServer, version: 10.0.19041.1566, time stamp: 0x1f37eb46Faulting module name: RsProvider.dll, version: 1.30.0.0, time stamp: 0x57ee1a06Exception code: 0xc0000005Fault offset: 0x000000000007bd6dFaulting process id: 0x2300Faulting application start time: 0x01d883048cd13be0Faulting application path: C:\WINDOWS\System32\svchost.exeFaulting module path: C:\Program Files\Realtek\RsProviders\RsProvider.dllReport Id: ff0c9809-f014-46e1-8f75-b7775e36760aFaulting package full name: Faulting package-relative application ID: 6/18/2022 6:14:18 AM
740 views
Jun 18, 2022 at 11:41 AM

Windows 10 not shutting down, keeps restarting

When I shut down (even Shift + shutdown or hibernate) the computer (i5-4460 with 16 GB Ram, ASUS H97m PLUS) the PC instantly reboots. Have to do hard shutdown with power button.
I have tried a few "fixes", e.g.
In Startup and recovery, used "Restart" for clean start,
Start in "Safe Mode",
Untick "Automatic restart",
Removed or substituted all devices, hard drives plus mouse and keyboard, even monitor and RAM, except Graphics card - no fix. Defragged and scanned hard drives for errors.
Pressed power button with power disconnected.
Re-installed Windows and updated.
All fans and heatsinks not clogged with dust.
Edited Registry = "No Auto Reboot With Logged On User"!

I have recent system images saved but none before the problem started!

Any suggestions? Thank you, David
740 views
Apr 07, 2022 at 07:31 AM

Bluetooth driver

When I bought this I ran a scan and was using my wireless mouse after the scan I was unable to use my mouse. Would this software delete my driver if so how would I get it back?
740 views
Sep 26, 2022 at 03:40 AM

Unable to update Windows 11 to 22H2....

My computer has stopped being able to use Windows Update to install normal updates, including Windows 11 22H2. All software and drivers are up to date. I have late generation motherboard (Asus Rampage VI Extreme), intel CPU 10980XE, and nVidia 3090. I have followed multiple scripts from the internet to clean out the software update folder. Any ideas?
740 views
Dec 25, 2022 at 08:29 PM

Removing all traces of google from windows

Is there an efficient way of removing all things (every mention of) Google from my sysem, preferably using your products?

In the pase I have gone through the registry line-by-line and removed anything that says "Google," "Chrome," or "android." this takes a long time and is teadious but I am usually successful in keeping Google out of my life.
738 views
Jun 04, 2022 at 02:26 PM

Windows 11, PC Sleeps when it shouldn't

My W11 (Home edition) desktop PC has the following settings

'Power mode' set to 'Best performance' and

'When plugged in, put my device to sleep after' set to 'Never'.

Despite this, the PC goes to sleep after a few minutes of being idle, which in turn kills RDP sessions which I do not want to happen.

There must be other settings somewhere which are overriding the 'Never' setting. Please help me understand what they are and how to change them.

Thank you and best regards
Phil Parkin
738 views
Dec 17, 2022 at 12:02 PM

Slow startup

Good day, old person here.....

I am using Windows 10, do I need both Google Chrome AND Microsoft Edge? I sometimes receive a message from Auslogics saying I may have a privacy issue and that I should look at my privacy settings... but as there is no indication of what the privacy setting should be or what has changed, I don't know what I am supposed to be checking.

Patience and any help offered would be much appreciated!

Thanks & regards
Jacqueline Collier
738 views
Dec 27, 2022 at 09:45 AM

gpu stop desponding

Error Message: Display Driver Stopped Responding and Has Recovered for my intel hd 2500 in league of legends it freeze
737 views
Jan 11, 2023 at 10:21 AM

советы из Youtube не помогают

Имею постоянную проблему с обновлением Windows 11. Посоветуйте действенній алгоритм решения. Или лучше переустановить?
737 views
Mar 01, 2023 at 07:46 AM

Desaparecen los textos

Buenas tardes,

¿como puedo resolver el problema de qué en ocasiones desaparecen los textos en algunos programas, emails, cuadros de diálogo, menús de ventanas y nombres en los íconos de archivos? y no reaparecen hasta que reinicio sesión en windows.
735 views
Oct 24, 2022 at 09:15 PM

Angy Birds

Wie bekomme ich Hyper V auf Lenovo ThinkCentre MT-M9622-CTO
735 views
Dec 06, 2022 at 03:31 PM

Это чтото не позволяет мне разделить диск

Я хотел разделить свой ссд на часть для виндоус и для игр, но я не могу потому что мне мешает только один файл. У него нет расположения и удалить я его тоже не могу
733 views
Jan 08, 2023 at 07:42 PM

Background processes

I have the idea that background processes lower the framerates of my flight simulator, leading to stutters. When I examine the resource monitor, I see that about 200 background processes are running, even when totally none program is active. I cannot image why all those processes are neccessary. All those processes have names that doesn't give my any insight in what all those processes are doing. How can I find out which processes I can stop and which are mandatory?
730 views
Nov 15, 2022 at 10:25 AM

How to upgrade a graphics card

According to Auslogics Tweak Manager my graphics card needs a upgrade
My graphics performance is at 5.1 and the average sytem performance is 7.5.
How do I upgrade my graphics card?
730 views
Oct 14, 2022 at 02:20 PM

How to fix

I am being told there are errors on my C Disc. How do I fix them please.
729 views
Feb 23, 2022 at 02:51 AM