1899 questions

Drive error alert but the scan shows nothing

Hello,

In the menu that pops up when I hover the BoostSpeed icon in the system tray there is information that I have a drive error. I have run the standard disk scan but it doesn't show any errors on any of my drives.
Should I run a deep scan?
I have decided to bother you with this and not simply run the deep scan because I have had a number of situations with various computer equipment that could be descrived as "unlucky" and I am reluctant to do anything that isn't necesarry to my system.

Kind regards,

Konrad Wozniak
5238 views
Sep 17, 2019 at 03:09 PM

Displaying wrong color/crap in photos

Hello
After using boost speed I discover that my paintshop pro and canon software dont display photos properly.
As you can see in attached file it is totaly wrong and also on canon.
I have done a complete reinstallation af paintshop pro according to advice from corel and it didn help.
So boostspeed has done something, but I dont know where to restore from.
Please help.
Thanks

Regards,
Erik

5127 views
Sep 16, 2019 at 05:49 PM

Sound not working

Sound is not playing from built in speakers. It only plays through 3.5mm jack.
1235 views
Sep 16, 2019 at 03:22 PM

Luminosity disappeared

Hello, i have problem, after install bootsped 11, i can't control luminosity because disappeared in central windows 10.
Best regards

1520 views
Sep 14, 2019 at 01:16 PM

Wireless not working

Hi,
I ran a cleanup of the system yesterday and it siad it would enter a new driver for me. I said OK and now the wireless is not working. I have reinstalled all files that I thought may contain the information to no avail. What can I do to rsolve this?

1425 views
Sep 12, 2019 at 10:56 PM

windows run slow

hi , my windows be slowly than when i buy it and i don t know what should i do for it , i think its for that my computer ruuning some applications atumotacely and i should close them in the task bar , what shoud i do?
1369 views
Sep 12, 2019 at 01:23 PM

Time Lag with using both mouse and keyboard; Slow Computer

Can you tell me how to fix wireless mouse and keyboard lag? My computer is running slow and ran One Click Scanner, Updated all BIOS firmware, Windows 10 and Device Drivers, ran virus and malware applications, did a clean install of Windows 10, eliminated and reinstalled mouse and keyboard drivers, replaced monitor, graphics card and its driver, defragged drives, removed cloud-based backup storage, and removed non-essential processes and software.

At this point, I'm about ready to pull all my hair out. I can't seem to find the cause. The only finding has been:

BIOS and chipset behavior
________________________________________
The highest measured SM BIOS interrupt or other stall was 127 microseconds. This is considered poor behavior. Your system may have difficulty handling multimedia in real-time and may be subject to unexpected stutters and unresponsive behavior.


Ron
2338 views
Sep 11, 2019 at 08:40 PM

Taboptimizer is causing a 32 bit program to crash

How do I disable Taboptimizer in BoostSpeed 11. I have verified that is is a program in the BoostSpeed directory on the Windows 10 computer. If I do not run BoostSpeed, then I do not have the problem. I can send crash logs if that helps. I would rather just disable Taboptimizer or not use it.

1501 views
Sep 10, 2019 at 08:56 PM

Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

1131 views
Sep 09, 2019 at 06:44 PM

Unable to to Receive Emails on Laptop and Desktop, etc

Since changing my password wuth my ISP and on Thunderbird, I am unable to receive emails on my Desktop, and now for some reason, I can n longer send them either. I also have problems with laptop, I can send but not receive emails.


Error message on Desktop: "An error occurred while sending mail, the mail server responded: SMTP.auth. Not alowed on Port 25"

For replies use:

Content hidden to protect privacy



Roger Hilton

1210 views
Sep 06, 2019 at 12:23 AM

Not Receiving Emails

I am no longer able to receive emails but can send them, I have heard that there could be corruption in the system, can you help with this issue?
I have tried by re-installig the software,but I find all the settings arestill there, whereas I used to have ti restore backups.

Roger Hilton
5027 views
Sep 03, 2019 at 11:18 PM

Avira keeps deleting Boost Speed and all Auslogic *.exe files as a PUA.

Hi there,

I have been on mail with Mr. Alex Bratton of your Support Team. I am a registered purchaser of the Auslogics Boost Speed software, and I have had immense trouble with installing and running it as my Avira antivirus software keeps deleting all Auslogics *.exe files as PUAs having the virus "Auslogics.o" as reported in the Avira quarantine log.

Alex had suggested that I put Auslogics on the Avira scanner EXCEPTIONS list - which I did, but to no avail. Do they have an axe to grind with your software ? I have even sent an e-mail to Avira support telling them hat Auslogics software originates from a Company having its website www.auslogics.com, and to definately check both the antecedents of the Auslogics Company and their software as genuine and not PUA - and thus I requested them to reconsider the action against yyour software exe files. Theu have not yet got back to me regarding this.

I have so far installed and re-installed your Boost Speed software over 5 times since its purchase on 28.08.2019, and each time Avira deletes the *.exe files as well as the entire Auslogics folder in the C:\Program Files (x86) path, every time I shut-down and boot-up my laptop. And all this after making Auslogics an "exception" in the antivirus and real-time protection scanner settings of the Avira software .

Could your team please have a word with the Avira development team to resolve the vixing issue, as I am most certain there will be many othercustomers worldwide using both the Avira and the Aulogics softwares and facing these issues ?

I have actually reached a point of near frustration, as both the Avira and Auslogics softwares do a great job individually, but DO NOT LIKE EACH OTHER (cannot function together) as seen on my laptop !!

Kindly update me on a solution to this problem.

Many thanks,

Savio da Rocha Lobo,

Content hidden to protect privacy

1519 views
Sep 01, 2019 at 05:05 PM

Delete"pagefile.sys"

Please edit a BAT file to clean up the C disk for me.
My Email"

Content hidden to protect privacy
"Thank You Very Much.
I wanna delete"pagefile.sys"

1266 views
Aug 30, 2019 at 01:57 PM

Having to re-enter my Microsoft account info many times.....

Like your program. However it knocks off all Microsoft "connections" making me have to re-enter my PW frequently to stay signed in to my account. Getting annoying.
1713 views
Aug 29, 2019 at 02:39 PM

Blue Screen Stop Code

I get : Kernel Mode Heap Corruption

1417 views
Aug 24, 2019 at 12:26 PM

code

I cannot retreive my code for boostspeed 10 I got early this year, can you send it to me so I can sign up for bootspeed 11 PRO

Thanks a lot

874 views
Aug 21, 2019 at 01:03 PM

windows search do not work

after using your softver , I lost windows search ;( . On my PC , on windows search table , word are not displayed . I try everithing from the google and you tube , but stil not work . Please help me to resolve this problem , I use this functiont every day
5091 views
Aug 15, 2019 at 06:46 PM

Kaspersky will not run

Following the registration of Boostspeed 11, when I try to run my Kaspersky Total Security scan it stops at 1% and will not scan any further. Is there a setting in the Boostspeed 11 that is causing this and what do I need to do to rectify this

1045 views
Aug 14, 2019 at 09:45 PM

Scheduler

Hi, how to navigate to the scheduler in the new BoostSpeed 11?

1009 views
Aug 11, 2019 at 01:34 AM

Restricted volume on a new hard drive

I installed a 3 TB hard dive on my desktop. I can only use 2TB with Wndows 10. How can use all of the new hard drive?
928 views
Aug 10, 2019 at 02:02 PM

Eratic mouse

I have just installed a new Microsoft wireless "Comfort" keyboard an mouse.Now the mouse jumps all over the screen all the time.
I have almost no control over the positioing of the pointer. Can you help?
715 views
Apr 25, 2023 at 07:17 PM

作業終了時に下記内容が表示されます

作業終了時に下記内容が表示されます
「いくつかの調整を有効にするため、コンピュ-タを再起動するする必要があります。」
どうすれば、改善するのですか。
715 views
Feb 21, 2023 at 07:13 AM

Duplicate fiel search on networked drive

I have a Netgear ReadyNAS 104 running v 6.10.9 with SMB, NFS and FTP services running. I seek a duplicate file app to reduce the number of duplicate files on the networked backup device folders. These folders are primarily PC backups of user files, like docs, pics and music. I can also access these files using Windows File Explorer with a mapped network drive.

Does Auslogic have a product that will do this? PC is WIndows 11 Pro. Nwtwork is wired and with a L2 managed gigabit switch using DHCP and static addresses. Looking to aviod downloading backup folders to a Windows PC and using a duplciate file app then uploading back to the NAS.
714 views
Jan 03, 2024 at 03:18 PM

How to stop Opera assistant

How do I turn off Opera assistant?
714 views
Nov 04, 2022 at 03:00 PM

Browsers run slooooow with WIN 11

Ever since I installed WIN11 the broswers (I've tried both Edge and Chrome) run at glacial speed, taking a second or two to respond to a mouse click. Sometimes a scan with Boost Speed seems to fix the problem sometimes now. Sometimes it disappears after a period of time, only to reappear after the computer has been asleep. I've tried all the fixes I've found online (remove extensions, etc.) and like the Boost Speed scan, the fix is only temporary if it works at all. Any advice?
714 views
Mar 18, 2022 at 05:56 PM

how to fix stop code kernel data inpage error

My computer have this problem very often can you help me, please. Thank you so much
714 views
Mar 02, 2023 at 03:38 AM

Auslogic 13 update problem

Trying to update the new version from 13.0.0.1 to 13.0.0.2 - updater stating that Auslogic 13 is running and it will shut down program and proceed with update - this goes on and doesn't work
712 views
Nov 29, 2022 at 10:53 PM

windowsupdateの更新履歴が消えた

Boostspeed13のマイダッシュボードのシステムスキャンを実行した後、windowsupdateの今までの更新履歴が消えてしまいました。更新履歴が消えない設定を教えてください。

Windows11 22h2 osビルド 22621.819
Boostspeed 13.0.0.1
711 views
Nov 22, 2022 at 01:42 AM

Long Boot time and black screen while booting

I have a ACER Nitro 5 laptop (windows 10 home original), mainly for entry level gaming. I am using laptop/desktop from last 12 years and I have moderate knoweldge on S/w issues, how to keep the laptop fast (by defragmenting, registry cleaning etc.). Recently I am facing Boot issues thats getting frustrating. Initially it started with long booting time, it was taking 7-10 minutes to reach to user account (Pin), and during that time the CPU and GPU fan speed was getting super fast (like during heavy usage).
Now from last couple of days, once I switch the laptop on, no display is coming, its just a black screen. However, CPU light was on, Key-board backlit was on and fan was rotating, but no display. If I wait the also nothing happening. Every time I need to force shut down it (by long pressing) and then if I restart again, its getting started properly.

Not sure what's the issue. I have checked prgrams that starts while booting, no issue there. No external device was attaching with my laptop while booting. stopped windown fast boot service also. But no progress.

Please suggest. can it be my HDD (1 TB I have) getting damaged? suggest if any other reason might be there.
711 views
Nov 23, 2021 at 12:32 PM

Richiesta di pulizia del browser web

Buonasera,
quando per "risolvere tutti gli elementi" la schermata mi chiede di chiudere tutte le applicazioni aperte, mi elenca n. 5 msedege.exe che non riesco a chiudere né manualmente né col pulsante "chiudi tutto". Utilizzando "Ignora", mi rimangono 214 tracce nel browser web ed il semaforo mi rimane rdi colore rosso.
Cosa posso fare?
Ringrazio anticipatamente per il disturbo.

710 views
Oct 05, 2021 at 06:47 PM

Uninstall Issues, Disk Explorer

Hi,



I need assistance deleting Microsoft. SeaofThieves_2.118.3572.2_x64 from the main drive. I've tried different uninstallers and forced uninstalls, but it does not want to uninstall. I need access to related folders/Windowsapps. Disk Explorer is guiding me to the contents folder from Sea of Thieves, but I still can't delete any files.

Regards

 

Morty 


709 views
May 04, 2023 at 04:17 PM

settings

after installing Auslogic BoostSpeed, Anti-Malware, Driver Ipdater, and Defrag Ultimate, and running and updating per program informaion, i have 2 issues.
1. The Window keyboard key does not work when pressed or clicke on.
2. Entering the command setting on the window search bar gets me to window settings, but clicking on System will notopen it and hangs the whole Setting menu.
3. The usb microphone is recognized when plugged in the usb but it's not working.
709 views
Nov 15, 2023 at 03:58 PM

slow ram

I have tried several times to speed up my computer, but to no avail... I am not very technical, so that doesnt help... the main problem is there are apps that make the screen just stop, and lag for a while... please help
708 views
Nov 12, 2021 at 03:52 PM

Microsoft EDGE

I'm becoming more than agittated with the over aggesive nature of this program trying to delete my browser and inserting itself on my system. Is there away of gettin this stiopped, have sent a number of e-mails to microsoft, windows insider and others. Any guidence you can supply will be greatly welcomed.

Tom Lalonde sargontomnetscape.net
708 views
Sep 23, 2022 at 05:35 PM

Cドライブの件

お世話になります。
私の使用している機種は、デル製 Insupiron 5490 AIO、デバイス名 DELL2021、プロセッサ  Intel(R) Core(TM) i5-10210U CPU @ 1.60GHz 2.11 GHz、実装RAM:8GB、Windous 10 Homeの21H です。
旧機種からの移行時、アプリを多くコピーしたため、Cドライブの空きが少なくなり、自分なりに不要なアプリをアンインストール、大きなデータをDドライブに移しました。しかしながら、容量221GBに対し、空きが14GBと少なくなりました。どのような作業業をすれば、空き容量を多くできるのでしょうか?
707 views
Feb 17, 2022 at 08:43 PM

usb mouse

when i plug in a usb mouse or dongle for wifi or bluetooth mouse they do not work .In device manager i get a code 10 message windows cant start device . I have tried updateing driver ,best driver already installed. Your driver updater doesnt find anything .
can you help please
707 views
Jul 22, 2023 at 01:07 PM

computer slow

hello my computer is 7 yrs old barely anything on it but slow what can i do to improve overall maintenance
707 views
Dec 09, 2022 at 12:56 PM

PROBLEME CONNEXION

Bonjour,

J'ai un problème de connexion tant sur ma messagerie mails (Orange) que sur certains sites qui nécessitent notamment une connexion via FRANCE CONNECT ou les banques

Je pense avoir fait un bon nettoyage par votre biais mais en même temps je ne sais pas exactement ce qu'il faudrait supprimer...
Est-ce que le fait d,avoir Google Chrome est mieux ?
Est-ce que j'ai Kaspersky et CCleaner et maintenant Auslogics, ça ne fait pas interférance
car c'est vraiment des interférances : pas toujours les mêmes blocages mais toujours en début de connexion (par ex, quand je veux changer de comptes de messagerie alors que les 3 sont sur Orange...)

merci et à bientôt !
706 views
Oct 27, 2022 at 02:05 PM

cooler temperature

were I can manage coolers in my comp? and were I can see the collers speed
706 views
Oct 30, 2021 at 08:25 PM