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about mouse

my pc keyboard and mouse is not working properly

1 answer

1166 views

mayur

Oct 24, 2020 at 06:27 AM

ask

i have licence for home version
and i install pro version
how can i back to home v

1 answer

1135 views

KHALLAF AHMED

Oct 23, 2020 at 04:28 PM

Device-related issues / WebCams Issues

I have a Logitech C920s webcam. Everything was working perfectly fine until Wednesday evening. At that time I started doing a bunch of maintenance within BoostSpeed. Something in my system was changed, and now I get a BSOD whenever I boot my computer when the webcam is plugged in. If I remove the webcam from the USB port, then the computer boots fine.

I've run two different anti-virus programs (including your Anti-Malware) and I also have your driver updater. Plus I made sure that I have the latest version of Logitech's LogiCapture software. And it does not appear that there were any Windows updates (other than Defender) since last week.

So...at this point I cannot use my webcam and I'm fairly certain it was due to some change made within BoostSpeed.

Please help me fix this. Is there an audit log in BoostSpeed that shows what settings were changed?

3 answers

1232 views

tacobravo

Oct 23, 2020 at 11:28 AM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

3 answers

1162 views

Raffy

Oct 22, 2020 at 01:19 PM

PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130

1 answer

1103 views

Mohamed Farid

Oct 22, 2020 at 01:46 AM

立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか？

1 answer

1220 views

パスワードを失念しました

Oct 20, 2020 at 06:43 AM

Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

1 answer

830 views

Oscar Marinez

Oct 19, 2020 at 05:28 PM

Device-related issues / Sound Issues

Microphones disabled

After I installed Auslogics and ran all the tests, my camera and microphone were disabled. I managed to turn the camera back on but not the microphone even after going into my Privacy settings and enabling it. It happened on both machines, one with a Logitech headset and the other with a Jabra 510 speaker. Both microphones are still not functioning. Please advise. I am running Windows 10 on both desktops.

1 answer

1253 views

chip

Oct 16, 2020 at 04:14 PM

Windows-related issues / Battery Issues

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1 answer

1454 views

Malwa

Oct 14, 2020 at 03:43 PM

Device-related issues / Display Issues

Unable to make screen lighter or darker

I don't remember what I did when I used the Auslogics BoostSpeed 11 free version. I can't recover the previous windows versions, because they were deleted. I went to the recovery center and it didn't help me with retrieving my lost files. Prior to trying this software, I was able to control the brightness of my screen. I have tried to load the HP graphics, and it says that my computer doesn't meet the requirements.

1 answer

1240 views

Paula G

Oct 14, 2020 at 09:09 AM

Issues with Auslogics software / BoostSpeed

Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

3 answers

1127 views

Ralph

Oct 12, 2020 at 10:59 PM

Device-related issues / Sound Issues

audio

Perchè quandop accendo il pc l audio non funziona?Devo sempre disabilitare i suoni?grazie

1 answer

1005 views

ruggiero

Oct 12, 2020 at 01:42 PM

Issues with Auslogics software / Duplicate File Finder

Word Document Files

Does your Duplicate File Finder work only on image, video, audio, archives and application files?
How to find duplicate Word document files, pdf files etc ?

1 answer

1498 views

Shaili

Oct 12, 2020 at 04:46 AM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian

1 answer

868 views

Adrian

Oct 09, 2020 at 06:24 PM

Desktop

I have lost my icons on the desktop!

1 answer

1096 views

William Benny Hawthorne

Oct 08, 2020 at 02:28 AM

No reconoce Disco duro Externo

cuando conecto mi Disco Duro Externo, la pc no la reconoce.

1 answer

1302 views

JORGE

Oct 07, 2020 at 08:05 PM

Issues with Auslogics software / BoostSpeed

Как корректно обновить программу Auslogics?

Здравствуйте. Сегоодня вышла новая версия программы и возникает резонный вопрос - как установить обновление? Придется полностью удалять старую версию (с помощью спецпрограмм типа Revo) и устанавливать новую? Или есть еще другой вариант?

1 answer

980 views

Guerman

Oct 07, 2020 at 08:12 AM

Windows-related issues / Screen Issues

Lock-screeen blury

Hello!
When starting my computer (or when locked) I'm allways directly prompted for password or pin, whith a blury picture in background.
However I like those beautyful pictures and would like to see them clearly prior to logging in. What to do?
/Björn-Ove

2 answers

1251 views

Björn-Ove

Oct 05, 2020 at 09:43 AM

Window.old folder

Hello¨
The PC had Update to 2004 Versione, now has the PC ond big 30GB Windows.old folder. why can i the folder delete

2 answers

1253 views

SiegerKleber

Oct 05, 2020 at 07:31 AM

Issues with Auslogics software / BoostSpeed

Lost Hystory

Why I lost my all hystory on Chrome after clean up with BoostSpeed11?

How disable cleaning/deleting hystory and cache in tyhe app?

1 answer

1048 views

limen

Oct 05, 2020 at 02:13 AM

ARQUIVOS CONTAMINADOS POR TROJANS

Como o auslogics bootspeed informa que tudo no meu computador esta correto se meu antivirus informa que ele esta contaminado por Trojans, pop up etc...
O sistema foi atualizado compulsoriamente pela Microsoft para o win 11.

1 answer

567 views

Joel

Sep 21, 2023 at 09:56 PM

Device-related issues / PC Managment

Managing more than 1 PC with Bootspeed 13

Hi
Can I use the same licence to upgrade other PCs to BootSpeed 13 Pro?
What is required for our second PC to be upgraded to Pro?
Thanks
Russ

3 answers

567 views

Russ Adams

Jul 13, 2023 at 02:09 AM

Windows Update

Error message: "Your device is missing important security and quality fixes.", tried several fixes...no result.

1 answer

567 views

Kerry Jordan

Sep 09, 2023 at 02:19 AM

Device-related issues / работа ноутбука

стабильная и быстрая работа ПК

Здравствуйте! Мой ноутбук для домашнего использования, сложность с тем что он очень долго загрудается и все остальные процессы идут с зависанием и долгой загрузкой, скачала вашу программу, как могла сама что то удаляла с компьютера, но знаний у меня в этой области нет, как мне оптимизировать его содержимое для стабильной работы и чтобы сканирование на мусор проходило автоматически.
Спасибо

1 answer

566 views

ALISA

Nov 09, 2023 at 06:24 PM

Privacy Leaks

How do I correct Windows privacy leaks?

1 answer

565 views

Jean

Sep 27, 2023 at 05:26 PM

file explorer

since my updates yesterday file explorer has stopped working
I tried to reset using a previous reset point but that did not work

1 answer

565 views

JHofton

Jan 26, 2023 at 02:58 PM

Windows-related issues / Network Issues

IIS

How do I configure IIS to work on ASUS Vivobook

1 answer

564 views

Gredhawk

Mar 24, 2024 at 10:06 PM

Issues with installed software / McAfee

Looking For a Software Replacement

I am looking for software that will replace at least all of the features of McAfe Life Sale and some. Do you have a software program(s) that will do this and if so what are they and how much do they cost?

1 answer

564 views

Jim

Aug 10, 2023 at 03:51 PM

Issues with installed software / Camera

Recording locks up.

Sometimes a pop-up behind a screen that I am unaware of, like BoostSpeed, will render an application or camera immobile. How do I keep pop ups from happening? What can I do?

1 answer

563 views

Andrew

Nov 01, 2023 at 07:49 PM

Is it safe to delete this keys

Hi,

I tried to uninstall a software, but that doesn't seem to have gone well.
It is 4k video downloader.

Reinstalling doesn't work because I get the message that it is still there on my PC.

Now I have downloaded your software and when I search for keys of this 4k software, I get a list of almost 500 keys, see photo.

When I check, when I stand on it with the cursor, it all shows 4k.

Now my question is, is this safe to remove?

Thanks in advance for your cooperation.

Yours sincerely

John de Vries

Content hidden to protect privacy

1 answer

563 views

John

Nov 17, 2023 at 11:15 AM

Quicken Lock

Occassionally, Quicken crashes. When it does, I must either force quit BoostSpeed or Restart my computer. This is because BoostSpeed locks the Quicken data file. I would like to exclude this file (or the containing folder) from any scanning or "interference" from BoostSpeed - can I do this? Is there any way to prevent BoostSpeed from tormenting my Quicken Files?

1 answer

563 views

AGDBG

Aug 27, 2023 at 11:10 PM

register drag ssd use

i have ssd, if i do registery defrag, will it slow down?

1 answer

563 views

Onur Can Alan

Dec 30, 2022 at 06:56 PM

Issues with installed software / 問い合わせ

ドライバーアップデーター

ドライバーアップデーターがファイイヤーウオールの設定を確認してくださいと表示されます

1 answer

562 views

user9159

Sep 10, 2023 at 12:11 AM

Issues with installed software / Collegamento al telefono

stringa di ricerca

Buongiorno, ho eseguito una ricerca per stirnga e non ho ottenuto risultati, ho eseguito la stessa ricerca con regedit e sono uscite diverse voci di registro, come mai?
Cosa devo fare per ottenere questi risultati con la vostra app e per cancellarli senza cercarli e selezionarli uno ad uno con regedit?
Grazie.

1 answer

561 views

Giorgio

Sep 22, 2023 at 07:43 AM

Issues with installed software / µTorrent

ПРОГРАММЫ

ГДЕ ЛУЧШИИ САЙТЫ ДЛЯ СКАЧИВАНИЯ ПРОГРАММ ДЛЯ НОУТА

1 answer

561 views

инопланитянен

Aug 29, 2023 at 01:52 PM

Device-related issues / Browser Cache

Notification about cleaning browser cache

Hi,

I get notifications that I need to clear my browser cache.
What is the best action to do so in Boostspeed 13?

2 answers

560 views

Martijn Schoonhoven

Apr 21, 2023 at 01:46 PM

Issues with installed software / Acronis DriveCleanser

heute kein Zugang zum Abruf der Treiber-Daten

Gibt es ein technisches Problem beim Zugang zum Datenserver?

1 answer

560 views

Jens Welle

Sep 07, 2023 at 02:18 PM

Issues with installed software / Accounting Software

upgraging lost my registered status

Hi,
I upgraded my computer with a different motherboard, a new i7 cpu and new ddr4 memory, but my hard drives, my graphics card and sound card plus power supply are still the same. When I turned on my computer I see that my status went from registered to unregistered. How do I get it to be registered again. It's not a different computer, just upgraded.

Thanks,
Chris K.

1 answer

559 views

metalmansguitars@gmail.com

Oct 20, 2023 at 11:49 PM

Privacy Monitoring

Does Auslogics have a feature to stop data broker sites from obtaining personal info?

1 answer

559 views

halleystevens

Apr 01, 2023 at 07:56 PM

files

I have tried all the solutions I have gotten from the net, all the videos from youtube and still cannot crete new folders on my desk. The new folder icon is not responding

Thank you for any help

1 answer

558 views

LOU

Feb 07, 2022 at 02:16 AM