383 questions

Windows Key

My windows key on my keyboard does not work and I have tried to run different tasks in the task manager and several other things but nothing seems to work. I saw on your website that this program can help.

145 views
Feb 22, 2020 at 04:07 AM

SLOW NETWORK PERFORMANCE

BROWSER, eDGE, eXPLORER 11, CHROME ARE FREEZING AND ARE OPERATING SLOWER. i KNOW THAT TOOLS HAVE A WAY OF IMPROVING PERFORMANCE BUT AFER OPTIMIZING IS WHEN IT STARTED. i DONOT KNOW THE BEST MAUAL SPECIFICATIOS.
wHAT IS THE BEST WAY TO FIX THIS?

168 views
Feb 18, 2020 at 07:19 PM

first display has unwanted text on it

recently when I start my computer the display show a list of system information on the right side of screen. It does not appear on subeuent pages. I can not get rid of it or find the dourse

181 views
Feb 16, 2020 at 06:17 PM

driver updater

when i run driver updater i lose keyboard capability on my ms surface.
I had to undo the updates to regain use of my keyboard.

236 views
Feb 14, 2020 at 06:09 PM

error message

2020-02 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 Version 1909 for x64 (KB4534132) - Error 0x80073712

I keep getting this error it wont down load
185 views
Feb 13, 2020 at 02:16 PM

Notifications

I can not find a way to BLOCK New Auslogics Notifications of upgrades . I have blocked Registry notifications tring to end pop ups of Auslogic Up-grades . IF you can not seem to have FREE upgrades for presently purchased Auslogics 11 , then simply place your up grades into an Auslogics 12 and STOP bugging members with you desiring money for upgrades . Your Subcategory answer question makes NO sense ! This is an Auslogics 11 Programming delima ,none of the subcategory comment shown above have nothing to do with Auslogics 11 , that I know of, as of yet.

167 views
Feb 13, 2020 at 01:03 PM

Настройка RDP

Windows Server 2016. Как настроить удаленный доступ к этому серверу через RDP? Все где надо включено, а доступа нет. Выдает ошибку "Произошла внутренняя ошибка". Причем к другому серверу с Windows Server 2016 доступ есть.

203 views
Feb 11, 2020 at 06:22 PM

Auslogics Configuration of Windows old version

I remember that I had an option in previous versions that allowed me to change things in Windows like Legal Rights, or Comments page before login to Windows or right after it.
However, I cant find what is that option in the current version. Could you please help me out?
I prepare storyboards for training and I would like to have a page with some personal information.
Thanks in advance.

Fernando Salmeron

199 views
Feb 11, 2020 at 05:48 PM

viewing bottom of page.

Start buttons etc., at bottom of page are often off the page.
taskbar is at top of screen
reducing page size ratio is no help
Please help.

184 views
Feb 11, 2020 at 12:54 PM

Richiesta di un consiglio

Buongiorno,
desideravo un Vs. consiglio:
sono già in possesso di Auslogics Disk Defrag 9.

Per migliorare in generale le prestazioni del mio computer sono indeciso se acquistare:
A) Driver Updater
oppure
B) BoostSpeed 11

domanda: BoostSpeed 11 include già anche Driver Updater ?

... non vorrei acquistare programmi uguali ...

Cosa mi consigliate di acquistare? Driver Updater oppure BoostSpeed 11 ?

Grazie e un cordiale saluto.

204 views
Feb 11, 2020 at 10:46 AM

Error in install new version

Error in install new version

205 views
Feb 10, 2020 at 04:55 AM

старая программа на дисе (с) 64 битная называется 7 максисальная

как я могу убрать лишние файлы и програмы остатки 64 битной системы,очистить диск (с)

206 views
Feb 10, 2020 at 02:40 AM

Microsoft Visial C++

Hi

I keep getting a message pop up (see attatched)

I have no idea what I have done to cause it to pop up, I also have no idea how to cure it. I have the latest DirectX and as far as I know everything else is up-to-date including Windows.
Most of the time I just hide the message because if I cancel it, it pops back up. However it is now preventing me from launching Unreal Engine so I cannot ignore it any longer I need to sort it out.

Please priovide your answer in simple terms as although I am computer savvy I am no master under the bonnet,programming etc.

181 views
Feb 09, 2020 at 03:47 PM

bootspeed 5

I have bootswpeed 5 on windows 7. I recently purchases 11 for other windows 10 computer.. I downloaded 11 on windows 7 and now have access to bootspeed 5 and 11 on this 7 computer. Revo uninstaller does not show 5. best way to uninstall bootspeed 5? thanks, jimz

155 views
Feb 09, 2020 at 01:43 AM

Offline Defragmentation

Is it possible to do offline defragmentation of system files using BoostSpeed 11

183 views
Feb 07, 2020 at 12:13 AM

my internal speakers are not working anymore

Hi, After purchasing and downloading auslogics boostspeed, driver update, defragmenter and anti-malware, my windows 10 laptops interal speakers are no longer working or even being detected by my computer. I have no idea how to fix this to get them re-enabled. Please help!!

183 views
Feb 03, 2020 at 04:25 PM

Sound just stopped again

I have had this problem multiple times.
Usually I just delete all sound drivers using Device Mgr.. then restart..
But..
Why does sound fail?
Is there a way to fix through AusLogics?

198 views
Feb 01, 2020 at 11:26 PM

Cannot install new version of Pro v11.xxx

Whenever I get the message "a new version 11.~ is available, the download completes but will not install.
Check snip pic attached.

187 views
Feb 01, 2020 at 05:27 PM

Double Clicking

Lately (last several weeks) the vast majority of my on-screen selections require a 'double click' on the mouse in order for advancing. How can I correct this so movement on-screen can be accomplished with just a single click on the mouse? Could this be an associated problem with Boostspeed's notice of "Hish system resource usage detected' and I "might experience extreme PC slowdown"?

155 views
Jan 31, 2020 at 02:56 PM

used auslogics freeupdater tool after that was given message please wait while updating.

I have premium I used the auslogics free updater to download updates and dnow my computer is bootlooping it dosent even get to the windows screen what can I do I have all sorts of problems with your software please adise what I can do pc boots then turns off boots then turns of or tries to boot,this was fater I updated a driver that I was told was out of date by your system.

156 views
Jan 31, 2020 at 02:27 AM

BSOD

I have new core i3 4130 with 500gb hard disk and 8 gb ram with all drivers updated but my windows crashes frequently I have scanned the whole pc no virus found then why is this happening?

117 views
Dec 19, 2019 at 07:52 AM

Temperature

I am using Windows 8.1. Is there a provision in BoostSpeed 11, for setting the Disk/Processor Temperature at which the PC will switch off?

117 views
Apr 22, 2020 at 04:00 PM

RAM

Hi, what benefits I would get if I increase thr RAM to 16GB instead of 8GB as it is now? would that enhance the overall performance of my laptop?
Thank you

115 views
Jun 26, 2020 at 10:13 PM

Very long time to load the computer! HElp!

can you help me please, I have a laptop that takes a long time to load please help me

115 views
May 17, 2020 at 07:40 AM

неисправность воспроизведения через блютус

музыка через блютус стала подклинивать

114 views
Jun 20, 2020 at 05:15 PM

Malware

How can I minimize the picking up of malware by using your toolkit?

114 views
Apr 25, 2020 at 10:50 PM

Print spooler issues

My computer keeps dropping its print spooler. I reload windows and it works until I install Auslogics Speed Booster. Any fixes?

113 views
Jun 26, 2020 at 08:49 PM

I just upgraded from 10 home to 10 pro

I recently upgraded my ASUS ROG G551JW from Windows 10 Home to Windows 10 Professional. After upgrading and re installing my apps, running some Auslogics tools, and updating my drivers. I seem to have like every Add On installed and a bunch of virtual this or virtual that, Vwifi and Vethernet. My External SSD (disk letter G) is gone, Ive always had the external SSD running Read and Write to basically have it help the computers performance. I cant Install some apps or change some setting because i will either get some kind of error or it saying that it cant be done on sysWOW32 or 64 im not sure, but something like that... I would greatly GREATLY APPRECIATE if a Tech at Auslogics can remote connect to my pc and take a look at what ever problems he may notice. I received 3 questions when I joined pro and this is my last available question and would really love to have someone who knows about computers, to take a look at it. THANK YOU. Stay safe everyone...

p.s I added one screenshot i had of one of the many problems im encountering.
113 views
Jul 06, 2020 at 06:56 PM

Disco duro se encuentra al 100%

Hola, ultimamente he notado que mi disco duro se encuentra al 100% y las aplicaciones se abren lento, cuando tenia windows 7 no me pasaba esto supongo que es por el sistema operativo tengo windows 10 pro, ¿habra una solucion para bajar el uso del disco ?

113 views
Apr 28, 2020 at 02:59 AM

Загрузка с SSD

Добрый день!
Кое как удалось установить windows 10 на SSD. но при первой же перезагрузке с него не загрузиться никак.
В меню загрузок F9 есть выбор ситем вин 8,1 том1, вин 8,1 том 6 и вин 10, но при выборе вин10 произходит перезагрузка и все заново. В биосе P8Z77-V LX2 (ver. 2501) этот SSD(GPT,NTFS) не виден.
Прошу о помощи!
112 views
Jul 13, 2020 at 12:15 PM

My Gmail account in Windows mail won't send.

Hello, and Merry Christmas. My gmail in windows10 will receive mail, but will no longer send. I've tried deleting and re-installing trhe account several times. Any ideas? I have no problem using the Gmail website, but I like the Windows10 default mail.
I wish you rain, and lots of rain!
George

112 views
Dec 25, 2019 at 07:43 AM

Windows 10 Disc Optimizer

I have a Samsung Portable SSD T5 (1Terabyte) connected to my Lenovo Ideapad PC Laptop (running Windows 10 64bit) via the USB 3 port.
Windows and Samsung SSD software are both up-to-date. When I run the Windows 10 Disc Optimiser it does not detect the Samsung SSD and only shows my harddrive SSD therefore I cannot optimise it using Windows 10. I have tried connecting it to the other USB ports on my PC (these are both USB 2) but the result is the same.
Do you have any idea what can be causing this and is there a solution ?
(My Samsung SSD is detected by BoostSpeed 11 in the "Optimize" section)
I have included a screenshot of the Windows 10 "Optimise Drives" window on my PC if that helps.
Many thanks for your kind attention.

112 views
May 20, 2020 at 02:09 PM

Keyboard shift keys non-functioning, also upper case symbols (ie "@")

Hello,
After receiving the most recent Win 10 update and installing it, both shift keys have stopped working and I can't get upper case symbols.
I'm writing this on my old desktop, winxp. the Laptop in question is running Win10 having originally run on

Win7, then Win8 and now Win 10.
iVe tried rollback, updating drivers and restarting, deleting and reinstalling, checking Sticky Keys etc, also checking language layout.
I'm at my wit's end, can you help me please?
Regards,
Sue Youell

111 views
Oct 22, 2019 at 02:31 PM

Error Message

Greetings,

Please open "Screen Shot" of error.

Thank you for your help in this matter.

Long Time Auslogice Customer

V/r

J. Aguero

111 views
Oct 27, 2019 at 02:31 AM

I could not update the Drvers

I have problems on Diver Updater: I could not update my old drivers with the update drivers from you, When I do the mouse pad is not working any more. I have to restore the system. I need your help to update the Drivers.

110 views
Nov 17, 2019 at 09:10 AM

booster 11 for windows 10

hi,
i downloaded the booster 11 for windows 10.
the booster 11 shows as 32 bit. ideally i need a booster 11 64 bit.
i am using windows 10 on a 64bit system.

do i have to reinstall for booster 11 for 64 bit. if so, can you send me the link as it just auto-downloads the 32bit.

another questions is i have anti-malaware and everytime i shut down the computer and restart the next day, i have to reinstall all over again.
is it because of my anti-virus norton that i use? can you assist me on that as well.
thanks/regards/tony

110 views
May 23, 2020 at 09:39 AM

ssd disk defrag

Auslogics Disk Defrag does not recognize my c drive as a ssd drive. It recognizes other drives as ssd drives just not the c drive. What do I do?

109 views
Nov 06, 2019 at 01:56 PM

Regular luz de la pantalla

Quiero saber porque con windows 10 no puedo regular la intensidad de luz de la pantalla. Quiero aumentar o disminuir su intensidad de brillo y no puedo.

108 views
Nov 27, 2019 at 11:03 PM

After Auslogics did some repairs, alot doesnt work

I really cant type out the problems im having all because there are so many... I just got a Performace Scan message from Auglogics as I am typing this message stating "its been 6 days since your last scan" but im afraid to run anything on auglogics. I need a Tech that knows computers very well to remote connect to my laptop and see if they can fix some if not all of these problems that came about. I will list some of the problems I am encountering but first I want to say that everthing did work before. I used to be a windows insider but now my diagnostic data is set to basic and i cant chage it to full.. In yellow, at the top of the windows settings page it now says that I do not have authorization or this setting is being controlled by your organizer. I dont have an Organizer. Ive never seen that Yellow Font orginazation control lock or what ever it is, ever before until about a week ago when i ran the last scan with auglogics. Its not just on that Diagnostic sending part, I find that I get that controlled by my orginazation lock out on all kinds of settings and controls. I work as a heavy equipment machinery driver and work doesnt even have comptures, im not in school or connected to any school account.. I bought my own brand new laptop about 3 months ago, its connected on my home network Optimum Internet and my outlook account isnt attached to anything but my Xbox One X and like i said it was never there before... I cant type in any Windows app or the task bar without having to hit the windows key + R and enter C:\Windows\System32\ctfmon.exe and then it works, but needs to be done everytime i turn my laptop on... I used to always have my Samsung Fit 64 gig tiny flat USB and my SDXC 64 gig 170Mbps read/write card set to enable read and write and catch. Not Readyboost.. but now i cant do that. both USB and SDXC are all over the place.. I have gigabyte speed from optimum and yet my whole computer runs slow... I cant type in the search bar and get my apps show up, or update, or power plan. nothing... AND for some reason, Ive NEVER had 4 accounts. when i turn my laptop on i can only log into my account like normal. but then when you look at the account users, theres administrator, then there is like 3 accounts of my name.. i dont know what to do

106 views
May 06, 2020 at 04:31 PM

I am not getting full gigabit speed on only my computer.

Hello all, happy holidays!

Unfortunately things aren't so smooth for me right now, I have just installed gigabit internet in my home, but I'm having the problem that my computer is not getting the full speed. I know the modem is putting out 940 average, because I have an eero Pro connected to it and that reads 940, and my dad's laptop on wired connection also reads 900 average, it is only my computer that is not getting the full speed on the same wired connection. It gets on average 250 Mbps, sometimes stooping lower and upload is always the same speed at 40 Mbps up.

I am using a Cat6 cable not 5 ft from the standard xfinity modem, I have reset my network settings and flushed my DNS. I have used DNS Benchmark to make a custom list of the fastest DNS Servers for me. I have downloaded and check my ethernet adapter with Intel PROSET and everything checks out. My adapter has a max speed of 1 Gbps (Intel(R) Ethernet Connection (2) I218-V). I have run virus and malware scans and came out clean. I have tried disabling windows firewall and running only ipv4 or 6. Among other things I have tried A LOT of troubleshooting and my knowledge has limited me at this point

105 views
Dec 27, 2019 at 02:53 AM