1748 questions
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external hard drive recovery

so i have ran check disk a few times on a external hard drive to see if i can possibly repair the thing and if not recover some things that are still on it. windows does not recognize the drive but 3rd party software does, so as i'm running check disk it sees one bad sector like at somewhat of the begging of the scan then it continues and runs almost to the end of the scan but does'nt qiute finish the scan, instead it suddenly stops, the screen goes black for a second and then it reboots windows and thats it. no log of what happened at the time of crash or the condition of the drive or the end result...nothing. so i'm wondering if you can shed some light on the situation and maybe some remedies if any? thanks, cweklund

P.S. under device at the top of this inquery what I choose does'nt apply to my question i just had to put something there so it would send. this is in regards to an external drive i have.
326 views
Feb 05, 2023 at 12:28 AM
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Annoying Windows Pop Up Notification

A few months ago, it started to show up an annoying Windows pop up message stating that my laptop (Lenovo, Windows 10) needs DirectPlay feature. I don't even know what is DirectPlay neither what is used for. The message displays two options: install or skip installation of DirectPlay. No matter what I choose it keeps showing up every time I turn on my laptop.
my question is: how can I get rid of this annoying pop up Windows notification?
399 views
Feb 04, 2023 at 08:42 PM
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Memory Insufficient

I am running Auslogics Disk Defrag 11 on a Windows 2012 R2 server.
Version 11.0.0.2
Full Version (PRO)
I have two drives I am trying to defrag. It used to work but now I am getting "Memory insufficient to perform this operation"

The drives are large:
R drive 83 TB - 19 TB free
S drive 40 TB - 18 TB free
It has 128 GB of memory
Page file is set set to automatic
I have a similar server and it does not have any issues.
Any settings or suggestions I could try.
I have been running Auslogic for about a year with no problem but since the last update I started having this problem on this one server.
334 views
Feb 03, 2023 at 08:39 PM
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Drive local do Windows C:

I have on disk C: With 166 GB, the Windows 11 operating system and I just want the drive C: for Windows. In recent days it has been full and does not allow me to manage the available space, as it has free only 1.6 GB and honestly I do not know how to reduce files in C: which I find too risky because I can collapse the system. What was at risk of happening today. I ask: can you help me? Thanks
Manuel Araújo
358 views
Feb 02, 2023 at 04:44 PM
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Fehler 0x80070570

Kann auf einen Ordner nicht mehr zugreifen. Was kann ich machen?
327 views
Feb 02, 2023 at 12:51 PM
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RAM is getting full most of the time

Hi,

I have an 8GB RAM and getting full most of the time.

Is there a way or app that can auto optimize my RAM?

Looking forward to your reply.

Many thanks!

Regards,

Mark
305 views
Feb 02, 2023 at 12:54 AM
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auslogics boostspeed

i hava auslogics boostspeed 12 and i paied for the new version 13. i didn't get he new version. can you send me a link to download the ne version.
448 views
Feb 01, 2023 at 05:48 PM
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fichiers très très longs (240-250 caractères)

Solution pour les supprimer ils sont souvent dans USERS et/où windows 11
328 views
Jan 31, 2023 at 04:08 AM
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Memory problems & Upgrade question

I want to upgrade to 13, but the only offer I have is for 3 PC's. I don't have 3; only 1 Is there a discounted rate now and in the future for one app?

I also have a problem with the fact that I have to use 2 memory hog apps. Do you have an app (similar to Iobit's) that will allow me o release unnessecary memory?
424 views
Jan 31, 2023 at 01:50 AM
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Moving the $HOME$ Folder to amother drive

1. I regularily reinstall my system and need to move the system directories to another location.
2. I have an application that is looking to install a directory on the $HOME$ directory - currently this is on my C Drive and I need to move it to the D Drive.

I am looking for a script that will change the $HOME$ folder to the D Drive.

Please an you help I currently use windows 10 but will eventually be upgrading to windows 11
376 views
Jan 30, 2023 at 10:38 AM
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Fences Requires Reentry of Product Code Everytime BoostSpeed Runs

Hi,

I have had Fences for many years. When BoostSpeed runs its weekly maintenance, I must re-enter the Fences Product Key to re-register the product. I do this and Fences works fine again.

This problem occurred several years ago and you provided a fix where BoostSpeed does not delete/address a file required for Fences related to the product key.

Would you please re-send those instructions if that would resolve the issue or advise other solutions to resolve?

Thank you,
Rich Sullivan
517 views
Jan 29, 2023 at 03:28 PM
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Auslogics Boost speed

I subscribed to Boost spoeed 9 a while ago and it worked as expected.. It had a function of Scan Repair and sleep.. good for the end of the day.
However as the program is up dated it no longert has that function and I find I have to buy a new licence for each up date. . With out the scan repair and sleep ,it seems not now wortyh paying for more up dates.
What can i do and shall i lookj for another program that will do that for me

Thank you

Bob Parr
343 views
Jan 28, 2023 at 10:50 PM
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Stop disbaling it

How do i get your software to not to disable Windows Search and search indexer
321 views
Jan 27, 2023 at 07:24 PM
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utilidade

vale a pena ter este aplicativo instalado para uso domestico..
328 views
Jan 27, 2023 at 02:55 PM
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file explorer

since my updates yesterday file explorer has stopped working
I tried to reset using a previous reset point but that did not work
344 views
Jan 26, 2023 at 02:58 PM
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imagen de sistema

¿Se puede crear una imagen del sistema operativo en aulosgics boostspeed 13?
333 views
Jan 25, 2023 at 06:06 AM
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PEDRO ANDRE MENDES (PAM)

DA PRIMEIRA VEZ DESTE ME PROGRAMAS DEFACTO MUITO BONS AGORA DAS ME UM AUSLOGICS PARA O QUE TE DIGO
TAS BEM?



ISTO PAGA SE E COMO E QUE COM DUAS INTERNETES FAZES UM SUPOSTO GATE WAY PARA JUNTARES AS DUAS E TERS MAIS NET?
336 views
Jan 23, 2023 at 08:14 PM
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interceptação da snmptrap.exe

Ontem ao entrar não lembro bem, se foi no gerenciamento do dispositivo ou outro, daí vi essas palavras que eu antes
nunca havia visto. Lembrei logo de espionagem. Daí fui pesquisar e li que pode ser perigoso esse app. e ao mesmo tempo
que tbm pode ser útil. O que eu faço? deleto ou deixo no otebook??? Agradeço
308 views
Jan 22, 2023 at 06:14 AM
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VELOCIDADE E ESPAÇO I5

olá, sobre o assunto da firewall a resposta é excelente.


tens alguma informação de como alterar a VELOCIDADE RELOGIO da minha parte.


no entanto MODO JOGO ou BOOST

3 questoes.


pedro andre mendes
map
311 views
Jan 21, 2023 at 11:34 PM
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Right mouse click or Double click slow respond

when I Right mouse click or Double click on a file it takes almost 90 second to 2 minutes to respond in window explorer
344 views
Jan 18, 2023 at 06:00 PM
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BoostSpeed 12 deleting my Spotify playlist files

EWhy does every time i run the BoostSpeed 12 scan it deletes all of my Spotify downloaded playlist files?

832 views
Aug 25, 2021 at 03:48 PM
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Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

832 views
Oct 12, 2020 at 10:59 PM
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WINDOWS BEHAVING IRRATICALLY

ive been having a lot of problems with windows like windows hangs with static playing through the speakers or randomly restarts or the blue screen of death and even the blue screen error message
ive tried all your fixes pertaining to my issues but it doesnt seem to have helped all that much
please help
831 views
Dec 18, 2020 at 05:19 AM
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completed (order number: 3088xxxxx).

i cannot start boostspeed. they say its for my safety. i do not understand this
C:\Program Files (x86)\Auslogics\BoostSpeed blocked by integrator

831 views
Jan 21, 2022 at 02:50 PM
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activacion Pro

Por favor quiero actualizar mi version a Pro

831 views
Apr 03, 2021 at 10:27 AM
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Defrag an SSD

I have been told not to defrag an SSD. Damage can result. True? If yes, how do I disable from Scan in BS!@?
830 views
Dec 10, 2020 at 10:57 PM
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i got few problems with nmy network can u help please

hi

how are you

i need help please

i have like a lot of issues with my network ( dns - dhcp - ,,,,, etc ) a lot of them


thanks ^^
830 views
Jul 25, 2019 at 10:17 PM
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logiciel

à l'ouverture de l'application un message d'erreur : 0x0000007E
j'ai supprimé 1 fois le logiciel
j'ai enregistré une nouvelle fois et à l'ouverture,jèai le méme message d'erreur

830 views
Nov 28, 2019 at 10:39 AM
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Slower Internet Speeds

Hello, I have verizon gigabit internet. Since February I built a pc and was enjoying 700 mbps speeds using ethernet connection to my Nighthawk XR500. For the last couple months, I have been experience under 50 mbps speed and cannot figure out why. I have tried updating drivers and software and firmware but nothing has worked. I purchased boostspeed and optimized but has not worked. Any help would be appreciated. I get speeds of around 500 to 600 on my phone.
830 views
Dec 24, 2020 at 01:46 AM
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Upgrading Windows Vista to 10

I have an old Vista laptop and it's pretty slow. Can I upgrade it to Windows 10? Can I use BoostSpeed on Vista?
830 views
Nov 18, 2020 at 03:42 PM
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defrag 10 running sooo slow

Used to run fast, I have changed the advanced settings, now running slow,
I guess you cannot know which advanced settings I have enabled, (most of them)
what do you think? and what is your best guess as to my problem?

829 views
Aug 09, 2021 at 08:23 AM
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WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

828 views
Oct 22, 2020 at 01:19 PM
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USB-C Gigabit Ethernet Mini Adapter does not indetify network

I have just purchased a USB-C Gigabit Ethernet Mini Adapter and I cannot connect to the internet with it. The device connects to my computer and is recognised, but it says "Unidentified Network" and underneath "No Network". My machine uses Windows 10. Can you help fix this problem?

I have exchanged the USB-C device because I thought it was faulty, but the same problem is repeated.
828 views
Mar 19, 2021 at 01:30 AM
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Transferring Speed Boost, Defrag and Registry Cleaner to new computer

Need to do a clean reinstall of the operating system. Do I need to uninstall products before doing this.

828 views
Oct 29, 2021 at 06:26 PM
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Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

828 views
Nov 12, 2020 at 01:09 PM
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Windows Defender Disable Remove

I WOULD YOUR HELP REGARDING REMOVE WINDOWS DEFENDER BECAUSE MY LAPTOP GOES VERY SLOW WHEN IS ON
THANK YOU
SAKLIS DIMITRIS
827 views
Feb 12, 2021 at 08:25 AM
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This app won't run on your pc

I purchased this software to get rid of "This app won't run on your pc". So far, I have not managed to solve the issue. Is this software capable of fixing this problem?

Thank you,
David Jenkins
510.414.6175
827 views
Jun 01, 2021 at 05:12 AM
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window 32

window32 ne répond et ne travaille plus, que dois-je effectuer pour y remédier ?
827 views
Jan 02, 2021 at 02:52 PM
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Skype cannot sign in for several time

Hi,

It's pretty offen when my Skype cannot login or I'm unable to make any calls or send messages. My connection is fine, Windows works pretty good. Is ther any way to understand wha't going on?
826 views
Jul 30, 2019 at 02:23 PM
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Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

826 views
Sep 09, 2019 at 06:44 PM