1795 questions

DirectX Windows Feature Install Prompt

A piece of software on my new Windows 11 system apparently requires the DirectX Windows Optional Feature set to run and I am continually receiving a prompt to install the feature, even though the features are already installed. I get prompted mulitple times per day to install DIrect X even though it's already installed. I've tried removing and resinstalling the optional feature and still get prompted to install it multiple times per day. I do not know what software is prompting this install. The prompt I receive is in the attached screenshot. I am not a game player, so it's not a legacy game that requires the feature. I'd really appreciate your help. Here is info about my system:

Device name SDM_Surface
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 8.00 GB (7.84 GB usable)
Device ID EA2A80B9-A4BB-44B8-AFA6-40B2186CF2E1
Product ID 00356-06270-54861-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

Edition Windows 11 Home
Version 21H2
Installed on ‎12/‎3/‎2021
OS build 22000.652
Serial number 0F003S7214801J
Experience Windows Feature Experience Pack 1000.22000.652.0

Thanks!
Scott
758 views
May 08, 2022 at 08:19 PM

reports not working

reports does not do anything. I generate a system report, and view report does not do anything
513 views
May 07, 2022 at 09:18 PM

Unintalled software packahe

I only use mu PC for flight simulation practive. Iecently uninstalled a program called Traffic Global. IT contined over twelve thousand files. Every time I run the Duplicate Filesprogram, the files continue to show up although I removed Traffiv Global weeks ago. Can you advise? Thanks!

Jack Sullivan
588 views
May 07, 2022 at 01:28 AM

Cartel que aparece cada vez que enciendo la CPU.

Hola. No lo manejo al programa como corresponde, pero tengo un problema que no me lo resuelve. Cada vez que prendo la CPU, aparece un cartel del antivirus de windows 11, que no lo puedo sacar. Me pueden orientar?
518 views
May 04, 2022 at 04:50 PM

Yellow light

Why is the yellow light on my mic flashing. I am using Windows 11 64 bit
597 views
May 03, 2022 at 06:11 PM

my system speed

how to know to know my system performance rating.. whther its doing worst or average. is there any software for that??
596 views
May 03, 2022 at 02:59 PM

Escaneo selectivo de carpetas

Hola,

No deseo escanear todo el disco sino solamente seleccionar algunas carpetas.

¿Permite Auslog escanear carpetas selectivas, por ejemplo, de Mis Documentos?

Favor indicar los pasos detalladamente ya que no soy tecnológico.

Gracias
Neilton FD
527 views
May 02, 2022 at 01:01 AM

WLan

Seit einiger Zeit wird mein Drahtlosnetzwerk nicht mehr in der Liste der verfügbaren Netzwerke angezeigt, ohne dass ich irgendwelche Änderungen vorgenommen hätte. Wie bekomme ich mein Netzuwerk wieder in die Anzeige?
610 views
Apr 29, 2022 at 12:53 PM

display driver

card: geforce rtx 2060. During a recent driver update that failed the old nvidia driver was replaced by the basicdisplay.sys driver and my card is no longer even recognised by my system. Nvidia driver update fails. i've tried every fix listed, nothing works. Windows update fails with the 0x800703f1 error for everything now. You own driver updater now hangs at connecting to the cloud. I even tired a manual instal. that failed as well. How can i reinstall a display driver?
535 views
Apr 29, 2022 at 01:45 AM

Uninstall

How do I uninstall your program(s) from my Windows 10 PC?

It's not in/on my programs list to uninstall.

Thank you
Ronald Cloud
669 views
Apr 28, 2022 at 01:36 PM

Architecture X64 Auslogiscs

Hello, may I ask you how can I download x64 bit software auslogics bootspeed 12 ?

Best regards,
Doniel H.
601 views
Apr 28, 2022 at 04:04 AM

False alarms

I have this problem for many years now and I cannot find out what’s happening. When I start Windows, I hear a number of times the ding dong sound of hardware that is connecting and disconnecting. When I look into the Control Panel > Devices and printers, I see an icon showing up and disappearing. The label says: Unknown USB device (Device Descriptor Request failed). I checked all hardware connected to the PC more than once and for each piece of hardware there’s is an icon in the Control Panel. So I really don’t know to which piece of hardware this additional icon is related. After about 20 ding dongs, the sounds stops by itself. Sometimes this issue has gone for some time, but it returns as suddenly as it has been gone.
Any comment on this issue would be appreciated.

I made a .nfo file, but I cannot attach this file to this request form.
469 views
Apr 27, 2022 at 08:29 PM

Windows Event Viewer and Auslogics BoostSpeed 12

I am having ongoing issues with my MSI GL65 Leopard suddenly "freezing" (GUI becomes totally unresponsive) while I am streaming, using cloud drives (One Drive, SharePoint, etc) or have multiple applications running in Windows (Outlook, Teams, Microsoft Word, etc). I am forced to to hit the power button and reboot -- often losing my work in the progress.

It is not a hardware issue as I have 32G Ram with an Intel i7. I check the Windows Event Viewer and persistently see issues with the "Cloud Files Diagnostic Event Listener", and the application-specific permission settings in COM Server Application.

Is there a way (or a tool in Auslogics) to use the info I find in the WIndows Viewer to address these or any other issues? Is there a Windows Event Viewer diagnostic tool I am unaware of? Am I barking up the wrong tree in using Windows Event Viewer and the real issue is elsewhere and there's a better way to identify the issue?

I am only associating the freezes with these issues because they usually occur right before Critical Error freeze occurs.

Help! And thanks.
603 views
Apr 26, 2022 at 05:25 PM

when right click in file explorer, it load very slow

my laptop is so far no problem, but everytime when i am using the file explorer, when i right click certain file, it load for a long time. My laptop is quite new, it is nitro 5 and i don't know why this issue exist, I am looking forward to solve this issue. thanks a lot!
682 views
Apr 26, 2022 at 06:11 AM

REQUEST AS IN YESTERDAY.

All your product/services come as individuals and yet the best features are the one recommending one another. My question is, Why don't you make a Premium Product that covers at least three or four at best of those top rated/recommended softwares into one individual "Auslogics Armored AI" or something like that?

Reason I'm asking this, I'm broke.
536 views
Apr 22, 2022 at 11:50 PM

Contex menu delay on desktop shortcuts and explorer folders

When I right click on a shortcut on the desktop or on a file folder in the file explorer it can take up to 2 minutes to come up. Once it does everything exicutes normaly. If I right click on an empty space on the desktop or on a file in the explorer the contex menu works as it should.
I have uninstalled cortana, disabled all contex menu options with this program, and checked and repaired all regestery items. I don't have any idea what else to do. I use the right mouse click a lot and when the delay happens it is very disruptive to workflow.

780 views
Apr 20, 2022 at 05:45 PM

Removal of leftover files and registry entries after uninstall. (crashplan)

I need to remove leftover files and settings of uninstalled software, in particular I need to remove crashplan pro in order to have a clean setup and do a new installation without any registry entries or old files.

470 views
Apr 18, 2022 at 06:26 PM

letters are very thin -hard to read

Dear Sir/Madam
After optimization the letters on facebook or on internet websites are vey thin and hard to read. How do i return back to previous settings? Its very difficult to read text/comments on web

How do i revert back changes
I have attach a typical page with current letter style. Can it be made more visible ? not bigger just more clear

Thank you
Andreas Y
537 views
Apr 17, 2022 at 09:46 AM

Windows 10 Pro Licencia Retail - No actualiza versión 21H2 - Error 0x800f0922

Recientemente adquirí Licencia Windows 10 Pro.
Introduje el nuevo código de la Licencia en Actualización y Seguridad/Activación/Cambio de licencia.

Regularmente la Actualización solicita Reinicio.
Cuando se lleva a cabo sigue los pasos de Descarga, Instalación, luego Reinicio.
Durante el Reinicio la pantalla deja ver:
"Buscando actualizaciones", "Instalando" (se ve la evolución porcentual) y cuando casi llega a 100%; "No pudimos instalar actualizaciones", "No apague el equipo"
Luego Reinicia nuevamente y se repite lo mencionado.
Y finalmente abre la pantalla de presentación Windows.

Al revisar de nuevo el menú de Actualizaciones, aparece error 0x800f90922.

Aunque ejecuté diversas operaciones (vistas en Youtube), ninguna me dio resultado.

Es posible su ayuda para solucionar éste problema?, por favor.
Gracias! - Saludos
542 views
Apr 16, 2022 at 06:54 PM

いつもエラーが出て困っていて、このソフトで解消できるようになりませんか?

ファイル C:\Users\BAMOTO\Desktop\●●画像●●\新しいフォルダー (6) のバックアップ中に問題が発生しました。
エラー:(STATUS_WAIT_2 (0x80070002))

バックアップとるとこのエラーが出てバックアップに支障が出ています
どうにかなりませんでしょうか?
ネットで調べてもこれと言って解決策が見つかりません

このエラーがこのソフトで解消できるようになればよいのですが
よろしくお願いします
763 views
Apr 16, 2022 at 01:54 AM

Discounts

Hello Team!

Have been using a free version of your BoostSpeed program and liked it a lot. Thank you for such excellent software. I was wondering if it's possible to get a discount on the pro version as I would really like to use it fully.

Thanks
1067 views
Oct 29, 2021 at 04:51 PM

Problema con Auslogics Driver Updater

Buenos dias, tengo un problema con la aplicacion Auslogics Driver Update, ya solicite anteriormente me solucionen este problema, inclusive me solicitaron que reinstale el aplicativo, pero no se soluiciona este proble, por favor tengo que actualizar algunos drivers, pero se queda la PC congelada cuando va hacr la actualizacion de dichos driver, para constancia les envio fotos del problema.

1065 views
Feb 16, 2021 at 03:07 PM

Why auslogics boostspeed can't solve this ?

Hello. I'm a regular gamer, but when I play a game, no matter which one, my computer always crashes. Everyday, for months. I have used boostspeed 11 many times to fix this, but despite what Auslogics promised, my computer is no more stable than before. Nothing has changed. So I’m wondering what it pays to pay for software that promises to take care of our computer’s system, if it’s just basic operations that don’t solve anything. If nothing changes, I will not renew my subscription. If you need information about my hardware, don't hesitate to ask me. Thank you. Sincerely, Arnaud

1063 views
Apr 27, 2020 at 08:32 AM

Boost speed does not recognise pro

I have been using pro version for several years now it asks me to activate pro which it rquires me to pay for which is totally wrong as I renewed my subscription in 2021. It also tell me that an admistrator has blocked me opening the program, this is aloso wrong as I am the system operator and have not blocke Boostspeed. I have re- installed the program and re entered the key 3 times so far it will not work correctly as it tell me tah I don not have pro which is WRONG.
Colin Summerfield
1062 views
Jan 21, 2022 at 10:59 AM

windows run slow

hi , my windows be slowly than when i buy it and i don t know what should i do for it , i think its for that my computer ruuning some applications atumotacely and i should close them in the task bar , what shoud i do?
1060 views
Sep 12, 2019 at 01:23 PM

Start Menu Disappeared

A few weeks ago while using Windows 10 on my desktop computer, the monitor momentarily went black then came back on. But since then the Start Menu is totally missing. After clicking on Start button, an error message comes up now.

1060 views
Jan 13, 2020 at 05:11 PM

Driver update

Hello,

Subcategory is not correct (cannot select something else), please ignore.

I get a message from the driver updater that a driver is not up to date.
It is about PnP-Monitor Lock
It says:
Outdated driver 16.10.46.576 of 21/01/2019 Remote Utilities LLC
New driver 1.0 15/06/2015 BenQ Inc.

How is it that a newer driver is outdated?
Should I install the older driver?

1060 views
Aug 04, 2021 at 02:06 PM

Goods

Auslogics softweare Goods normal or better other brand name Goods

1059 views
Mar 26, 2020 at 01:09 AM

No generic, or cliche answers and then a subjective hardware ?

Please dont "mail" this in! I am realtively PC savvy, not an IT genius, but I built this PC and have a little knowledge about a lot of things but I want to know hidden or not-well-known settingsto enhance speed and performance of my PC ...so What tweaks should I implement or adjust, that BootSpeed12 will do for me, to get the fatest possible PC? IE dont tell about turning off start up apps or processes etc, I already knoiw that... and lastly...
what should be next PC build under $1000 (not including monitor) give me CPU, HDD,RAM and GPU specs
Impress me!
This is not really a right or wrong answer so pleae cosult your collegaues because it will be challenging to surprise or impress me but there are so many settings on this software that there are bound to be 'Illuminati type of stuff
1059 views
Jan 13, 2021 at 10:55 PM

Sudden switch to No Error Mode

I am using a ASUS N73S system with W10-64, Windows standard firewall and Kaspersky antivirus. All softwares are update and everything runs fine.
Working with IExplorer and Edge in parallel, suddenly the screen turns black and the system is blocked during 3 or 4 seconds, then the screen pops up again and the system reactivates in Without Error Mode. I have to reboot and the system reactivate in Normal Mode. This looks like a stability problem, but maybe a compatibility case between edge and ie.
Thank you to help me

1059 views
Nov 08, 2019 at 09:15 AM

integrator.exe грузит процессор

Процесс integrator.exe грузит процессор постоянно, как это исправить?

1056 views
Dec 31, 2020 at 07:13 PM

Suggestion / Idea

Hello Auslogics

This is not a question for you, merely an idea for additional software functionality. I think it could be a great feature.

I sometimes look at Event Logs for my Windows 10 PC, usually filtering out 'Information' type logs.

There are often events there that are errors. Sometimes these errors are happening thousands of times a day, but they happen silently and do not appear to impact my day to day work. But they must be hurting performance.

But if there was an 'Analyse Event Log Results' feature in BoostSpeed, which provided helpful feedback to users about those errors and suggested ways of resolving them, I would definitely use it.

I bet it would not be easy though!

Best regards
Phil
1056 views
Nov 04, 2021 at 08:38 AM

slow running windows

do i need to change my windows ? its 10 but its very old

1055 views
Mar 08, 2020 at 12:56 PM

BootSpeed 12 installation software

I just bought an additional laptop can I use my paid subscription and install it in my computer

1055 views
Mar 02, 2021 at 09:47 AM

Cannot use keyboard Up and Down arrows in Windows Clipboard History since today.

I have been using windows clipboard daily as a part of my routine, always used to copy my contents using that. But now when i use Windows+V the Clipboard manager pops up left or right of the screen and when i use arrow keys chrome is scrolling(Copying contents to chrome).
Earlier i selected the copied contents using arrow keys and used Enter key to enter the data, Now its not working, i need to use mouse every single time.
1053 views
Sep 27, 2020 at 12:25 PM

Re-enable the Windows key on the keyboard

How do I Re-enable the Windows key on the keyboard. Something in Boostspeed disabled it.
1053 views
Nov 14, 2022 at 05:14 PM

cleaning done or not done?

Each time when I do a manual clean of: one click scanner, reg cleaner, duplicate file finder, deep disk cleaner, the page displays the following message.
This has not been cleaned since (date), Also, immediately after the internet optimiser has been run and optimised and rebooted it requires another scan to optimise straight after the reboot.
I looks as if the program does all the tasks required but does not record it as being done.
Your comments appreciated
Bill

1052 views
Sep 06, 2020 at 05:37 AM

defrag ssd

you product wants to defrag and tweak my ssd is this safe?

1050 views
May 06, 2020 at 09:29 AM

Windows 11

I have a Lenova Yoga 510 14ISK i7-6500

Apparently my machine is not compatible for the Windows 11 upgrade.

What do I need to do to make it compatible?
1048 views
Dec 01, 2021 at 09:15 PM

Blank Windows Security Window

Recently had a SSD disk fail and had to have my new one imaged with Windows 11. Since then, Windows Defender shows only a blank window, as does the new MS Defender preview. I've tried everything posted online short of doing a reset and having to reload all of my software (painful because in some cases that means persuading a company to let me reuse a license key and because it tkes forever, even just for Office 365 and Adobe CC. Is there anything worth trying before I give up and do that? I'm new to BoostSpeed and might have missed something there, but I did clean out garbage from the registry, among other things.

Suggestions wecome. My understanding is that Defender is operating but not lettting me see that it is operating. I wish I could be sure of that.
1047 views
Mar 02, 2022 at 03:27 PM