958 questions
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C922 Pro stream webcam

After initial total scan of my system the webcam is not working anymore.
Any idea ??
323 views
Aug 24, 2021 at 11:31 AM
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Audio artifact

At first I want sincerely поблагодаритьВас for the remarkable Auslogics BoostSpeed 12 program. The computer has significantly increased performance both in working applications and in games. You're just masters of your business. So I decided to address you with my problem.
Periodic loss of sound for 1 second in the processor power supply mode "balanced," "high performance." In the "energy saving" mode, this is not! Is it possible to solve this problem? The drivers are fresh, so is Windows.
Respect, Yuri.
268 views
Aug 24, 2021 at 07:07 AM
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itunes library

By an accidident I deleted my itune library. I thougt I could delete unused files, but the lkbrary was suddenly gone,,, How can I restore?
168 views
Aug 21, 2021 at 05:53 PM
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Regarding RAM Optimization

Hi, This's Mainak. Today I Activated Your License. Can You Help Me Out How To Enable "RAM Optimization".

Would Like To Have Reply On This.

Thanks
Mainak

189 views
Aug 19, 2021 at 05:33 PM
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Is there something stopping me from changing Windows Installer from manual?

Is there something stopping me from changing Windows Installer from manual?
HP Smart will not install correctly and HP Support says an antivirus or other control program has changed the settings and locked it so outside individuals can not install software on my system?
171 views
Aug 17, 2021 at 07:24 PM
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empty folder cleaned doesn't work

When I click on the box to do away with empty folders, nothing happens. It used to work but I stopped it in the middle of its job.

192 views
Aug 14, 2021 at 11:52 PM
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sistema

w 10 e molto lento come avviamento. .devo lasciarlo in modalita provvisoria per avviarlo piu veloce.12 giga ram
intel inside core i7.thoshiba satellite.scheda video amd radeon graphics
214 views
Aug 14, 2021 at 07:50 PM
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BSOD

Im getting Kmode_Eception not handled, System Service Eception and Unexpcted Kernel Mode Trap when i play game. i couldn't find the problem even i bought your Driver Pro to update all driver it still the same. what is the problem?
199 views
Aug 14, 2021 at 06:48 PM
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EL SISTEMA EN GENERAL TARDA MUCHO EN RESPONDER

el arranque al encender es muy lento ,para abrir archivos tambien tarda mucho asi como navegar en internet
que es lo que se deve hacer.
161 views
Aug 11, 2021 at 05:09 PM
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ярлык гугл профиля

Здравствуйте. Я не знаю как это получилось, но создавая новый профиль в гугл хром программа как я понимаю закрепила в этом профиле свою систему анонимности и безопасности, тк ярлык гугл профиля на панели задач был таким же как и ярлык самой программы.
Как можно этим управлять? Сколько можно создать таких профилей и как можно создать такой профиль осознано если мне это нужно?
С уважением к Вам,
Алексей Соломкин.
-------------------------------------------
Hello. I don't know how it happened, but when creating a new profile in Google Chrome, the program, as I understand it, fixed its anonymity and security system in this profile, because the shortcut of the Google profile on the taskbar was the same as the shortcut of the program itself.
How can this be managed? How many such profiles can be created and how can I create such a profile consciously if I need it?
Best regards to you,
Alexey Solomkin.
155 views
Aug 10, 2021 at 01:43 PM
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Сброс настроек входа в систему Windows

Добрый день!
Каждый раз при использовании сканирования системы утилититой, после перезагрузки сбрасываются пароли для входа в Windows. Настройки сканирования ни к чему не приводят. Спасибо.

217 views
Aug 09, 2021 at 03:41 PM
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boostspeed being blocked

Hi. I have recently downloaded malwarebytes and it wont allow anything through from auslogics and deletes the program then wont let me download boostspeed12 again. I have tried the ignore list, but still no good. any help please? ozzyos

206 views
Aug 09, 2021 at 12:01 PM
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defrag 10 running sooo slow

Used to run fast, I have changed the advanced settings, now running slow,
I guess you cannot know which advanced settings I have enabled, (most of them)
what do you think? and what is your best guess as to my problem?

205 views
Aug 09, 2021 at 08:23 AM
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Pro Version

If I buy the Pro Version what all comes with the package? Thank you.
129 views
Aug 07, 2021 at 03:19 PM
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restarting issue

hello, i've been having an issue with my computer restarting whenever it likes to. i'm not sure what's wrong. i've troubleshooted the ram by removing half and running, and then the other half but that didn't work. i do not have an over heating problem, nor dust build up on cpu.

173 views
Aug 06, 2021 at 12:16 AM
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уведомления

Здравствуйте Очень часто всплывает уведомление Обноружено высокое потребление ресурсов ЧТО это икак исправить? Зарание спасибо!

176 views
Aug 05, 2021 at 01:02 PM
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mise a jour de fonctionalité vers windows 10 version 20H2 bloque a 61%

Bonjour,
Je veux desinstalle Conexant Smart Audio HD qui est supposé creer ce probleme.
Le désinstalleur de Boostspeed ne le troive pas.
POurriez vous me donner une suggestion?
Merci
Cordialement.
186 views
Aug 05, 2021 at 11:19 AM
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Microsoft Office 2013

I used your system yestrday for the first time attempting to release space on my PC.
however,what appears to have happened is that my programme has disappeared and access to all my Office files with it.
Can you undo what has happened as it is very inconvenient?

Kind regards,

Pete Davies

183 views
Aug 05, 2021 at 07:20 AM
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Driver update

Hello,

Subcategory is not correct (cannot select something else), please ignore.

I get a message from the driver updater that a driver is not up to date.
It is about PnP-Monitor Lock
It says:
Outdated driver 16.10.46.576 of 21/01/2019 Remote Utilities LLC
New driver 1.0 15/06/2015 BenQ Inc.

How is it that a newer driver is outdated?
Should I install the older driver?

223 views
Aug 04, 2021 at 02:06 PM
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If I have purchased Boost speed 12, Do I need the registry cleaner product also?

If I have purchased Boost speed 12, Do I need the registry cleaner product also?
155 views
Aug 01, 2021 at 04:16 PM
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Remove write protection your software put on my new external drive

How do I remove write protection from my new segate almost empty drive so I can transfer stuff to it?

349 views
Jul 25, 2020 at 03:31 AM
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BoostSpeed Messages

I am not using the computer a lot, but BoostSpeed is regularly giving me messages to do scans or to defrag my SSD. How can I reduce the frequency of these messages?

349 views
Aug 09, 2020 at 05:14 PM
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pendrive got corrupted when i applied free up space to it by auslogics boostspeed

two days ago i have performed an action named "free space wiper" to my pendrive because i wanted to format my pendrive but befor i proceed to this action i proceed to free space wiper and i have applied to my pendrive , i don't no why but the operation stoped automatically on 33% , then i have tried to restart that operation but my pendrive was not listed on removable devices, then i have eject and remounted but still my pendrive was not listed on removable devices , then i mounted my pendrive to another system luckily that system identified my pendrive but when i tried to perform format operation to my pendrive , that shows me an error that" this disk is write protected" and after that "windows can't format removable drive:H" .....

and that's how my pendrive got corrupted by performing an operation "free space wiper"

349 views
Aug 23, 2020 at 01:20 PM
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UsoClient

Hello Auslogics

It seems that every day I get a warning message about a new 'Daily' task being created. That task is UsoClient (see attachment). There always seems to be three occurences of this program, despite this – so I guess that it is being deleted and recreated by Windows.

No doubt this is a Windows thing, but it would be good to understand what is going on here.

Also, if I try to disable it, despite being a local admin, I get an 'insufficient privs' error (see second attachment).

If this is deemed normal behaviour and the program is trustworthy, is there a way of disabling the warning message, but just for this one program?

Thanks and regards
Phil Parkin

348 views
Dec 28, 2020 at 08:41 AM
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Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

348 views
Nov 12, 2020 at 01:09 PM
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Unzulässige Funktion

Guten Tag

Seit der letzten Reinigung mit Auslogics - empty folder cleaner - habe ich diese Fehlermeldung auf dem PC.

Der PC funktioniert sonst einwandfrei.

MfG
Ch. Rütimann

348 views
Jan 17, 2021 at 09:33 AM
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Microsoft Store no longer works or appears under apps!

Dear team,

Recently I was having problems with Microsoft Store that it kept giving an error message when updating apps (can't remember which one eaxctly). So I reset it as per advice on various forums but since then Microsoft Store has disappeared from Apps and no longer works at all!

Please help / advise.

Thanks,
Simon
348 views
Jan 19, 2021 at 03:28 PM
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Super slow opening of files and folders

Hi hope all is well with you!!
For the last week I am having issues opening any file or folder. It seems like it takes a minute or 2 for them to open. It is driving me nuts.
I have tried most of the items in https://windowsreport.com/file-explorer-slow-windows-10/ with no effect.
Anything you may provide would be appreciated!
Thank you
Robert
348 views
Apr 21, 2021 at 08:33 PM
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windows update slows startups

does this software boostspeed 12 fix the latest update from Microsoft? the 20h k -something that makes startups a lot slower. thanks
348 views
Apr 22, 2021 at 02:20 AM
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Некорректная работа со сторонним ПО

Здравствуйте.
Пользуюсь Auslogics BoostSpeed недавно. Еще не во всем разобрался.
Столкнулся с проблемой что каждый раз после сканирования компьютера и последующей очисткой вашей программой, у меня перестает работать Google Drive File Stream. Уже в исключения вносил папки Google Drive в ProgrammFiles и в папке кэша. Все равно перестает работать.
Подскажите как быть или в чем проблемма.
Система:
Windows 10-Home 64-bit, v.1809, сборка 17763.737.
Intel(R) Core(TM) i5-8265U CPU@1.6-1.8 GHz; RAM - 8 Gb.

347 views
Nov 13, 2019 at 09:57 AM
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How can I keep my pc secure

When updates for win 7 stop, how can I keep my computer safe please. I don't want to upgrade. Thanks.

347 views
Dec 09, 2019 at 03:34 AM
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Несовместимость Auslogic BootSpeed 11 и противовирусных программ:ESET Internet Security версии 12.2, Dr.Web

Установленная у меня лицензионная программа Auslogic BootSpeed 11 постоянно конфликтует с программой ESET Internet Security версии 12.2, а программа Dr.Web Curelt! просто удаляет Auslogic BootSpeed 11, как несущую угрозу компьютеру (вирусная угроза!). Прошу Вас разовбраться в этой проблеме. С уважением, Шишков Руслан Владимирович

347 views
Dec 10, 2019 at 03:49 PM
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One Click Scanner

The former version of BootSpeed -one click Scanner was running much faster that the new one (version 11).
Is that logical ?
(forget the hereabove Subcategory)

347 views
Sep 27, 2019 at 05:06 PM
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rundll32

Hi,
Trying to fix 'Enter your user name and password for th efollowing server' message - when I go into mail accounts and re-enter the password a rundll32 problem comes up. Should I run your software Auslogics Trouble shooter?

Thank you,
John.
347 views
Nov 04, 2020 at 10:48 PM
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блютуз гарнитура

не могу подключить блютуз гарнитуру, система ее видит но не подключает

347 views
Nov 08, 2020 at 03:29 AM
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Is your softwares a virus?

Why my Kaspersky anti virus program treats your softwares as a virus and shows me constantly warnings that I am in risk?
I do not have files to show you th problem because I unisntalled all your programs until I am sure that I am not in risk indeed.

Best regards,

Juarez Almeida.

346 views
Aug 17, 2020 at 04:19 PM
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Как устранить неисправность

Операционная система не загружается. После включения компьютера загрузка операционной системы прекращается, колёсико всё время крутится и крутится. Такое положение может продолжаться и 1 час, и 2 часа и 4 часа. Больше не пробовал. Иногра, но очень редко, после неоднократного включения-выключения компьютера он вдруг после включения через 11-13 секунд, загружает операционную сисчтему, как это происходило после его покупки в магазине,
Вопрос:. В чём заключается неисправность и как эту неисправность устранить?

346 views
Aug 31, 2020 at 02:39 PM
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BoostSpeed Pro Version

Hello Sir,

My question is whether the software Auslogics Registry Cleaner 9 is not already included in the software BoostSpeed in its Pro Version. I will have to purchase and register both softwares? The BoostSpeed Pro Version will not be enough to bring my PC the best performance?
Thanks

345 views
May 21, 2021 at 09:59 AM
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Errore generico su account hotmail.com

Ho un account hotmail su cui accedo senza nessun problema. Alcune app ed alcuni programmi mi danno errore generico sull'account e quando provo a correggerlo mi si apre il correttore di windows 10 che rimane fermo senza riuscire a corregere niente. Allego alcune slide esplicative
345 views
Dec 13, 2020 at 06:17 PM