839 questions
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I want to remove the arrows on the deskyop icons

I want to remove the arrows on the deskyop icons, see the enclosed picture

Tony Bell
180 views
Apr 28, 2021 at 12:04 PM
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My dispay turned pink

Hello, my display turned pink. I wonder if it is due to Auslogics activity. Can u help me resolve this? I am using Asus Laptop X505Z
216 views
Apr 26, 2021 at 03:07 AM
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Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?
171 views
Apr 25, 2021 at 07:46 AM
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Disk Defrag

Why does Auslogics Boostspeed 12 recommend doing an SSD defrag when all the experts say that an SSD drive should not be optimized because it decreases it's life span?

185 views
Apr 23, 2021 at 12:39 PM
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windows update slows startups

does this software boostspeed 12 fix the latest update from Microsoft? the 20h k -something that makes startups a lot slower. thanks
249 views
Apr 22, 2021 at 02:20 AM
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DNS SERVER NOT WORKING

TROUBLE shoot then it say configeration correct but have dns server not responding and not getting the speed of 400mb I'm paying for.
190 views
Apr 21, 2021 at 09:13 PM
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Super slow opening of files and folders

Hi hope all is well with you!!
For the last week I am having issues opening any file or folder. It seems like it takes a minute or 2 for them to open. It is driving me nuts.
I have tried most of the items in https://windowsreport.com/file-explorer-slow-windows-10/ with no effect.
Anything you may provide would be appreciated!
Thank you
Robert
234 views
Apr 21, 2021 at 08:33 PM
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no responcive pc

after a couple of min from when i boot the pc up and it loads into window 10 the system. become un responsive and take for ever to open anything. there is no virus or malware that i can see or detected.
155 views
Apr 21, 2021 at 04:11 PM
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not letting me login

"Something went wrong. Your account might not have been added."
197 views
Apr 20, 2021 at 10:54 PM
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XLStartホルダーの中のファイルが勝手に削除されてしまう。

XLStartホルダーに入れてあるユーザー定義関数のファイルが毎回削除されてしまいます。これを防ぐにはどうすればいいでしょうか。
159 views
Apr 19, 2021 at 11:52 PM
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Браузер Opera

После сканирования удаляет все пароли как отключить

156 views
Apr 19, 2021 at 05:41 AM
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Windows 10 Update Error Code 0x80070bc9

I haven't been able to update my Laptop running Windows 10 to the most recent update (sent in April 2021). I get an error Windows 10 Update Error Code 0x80070bc9 ... But I used the Windows Troubleshooter in Windows to try and fix it but was unsuccessful.

Do you have a tool to address this and repair Windows Update software or whatever is wrong?

199 views
Apr 18, 2021 at 03:31 PM
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Thumbnail files disappear

After run the Scan and optimize the windows, I found the thumbnail cache files were disappear. How can I recover?
Because I waste much time to open and preview the photos and video thumbnail in Windows Explorer.
And how can I prevent the BoostSpeed delete my thumbnail cache files in my Windows 10 in the future?
Thank you very much!
156 views
Apr 18, 2021 at 08:15 AM
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Оптимизация и дефрагментация

В чем коротко отличие оптимизации от дефрагментации HDD ?

133 views
Apr 17, 2021 at 05:57 PM
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Проблема с HDD диском

Доброго времени суток. у меня случается проблема с жестким диском (seagate barracuda 1TB), при работе прогрмм находяшихся в нем, он часто вылетает. Замена сата порта и сата кабеля не помогает. Диск относил в сервес центр, говорят исправен. Помогает только ваша программа Auslogics boostSpeed, но помогает где то только на месяц пользования компьютером. Что мне делать?
127 views
Apr 17, 2021 at 09:25 AM
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Compare configuration changes in boostspeed

I have your software in three computers as the license allows, but I can't find how to compare configuration between them, specially in the custom scan and clean for boostspeed. For example in one computer my login screen still shows the photo microsoft chooses, but on the other it doesn't. Maybe you have that in a config or xml file. It may be good to be able to compare.

Regards,
Paul

169 views
Apr 16, 2021 at 07:48 PM
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system updates

problems doing updates
128 views
Apr 16, 2021 at 06:38 PM
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Missing Printer Driver in Device Manager

Hello-

I'm not sure if this was the cause after running scans, but the 'Printer Driver' listed in the Device Manager has disaapeared. How to I get it back? I tried reinstalling the HP drivers the Printer Driver listed is still not there. I have 'Image Devices' listed with the HP Scanner driver listed (but nothing else). I have attached a pix of my Device Manager.

Thank you

Steven
123 views
Apr 16, 2021 at 11:14 AM
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MSFS e Windows10 PRO

Hi, I own BS12 on two pCs. One PC I use only with gaming apps and the other and I use it exclusively for home, online and with the web. BS12 on pc where I don't play works great. BS12 that works on the pc where I play and in particular with Microsoft FlightSimulator, BS12 after thorough cleaning tends to get your PC blocked. I tried to exclude gaming apps but apparently windows is tightly connected. I had to reinstall windows 10 pro. In my opinion, it also depends on the Deep-Clean function and Empty Folders Cleanup. I can't use these two functions. On the pc where I play I am not satisfied! On the pc I use for all other functions is OK. Tips?
145 views
Apr 15, 2021 at 08:12 AM
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Running a scan

When I run a scan to clear disk space it always gets stuck at the same point for 30 - 45 minutes.

Unused application files

C\windows\software distribution\datastore\logs\edbtmp.log

Could you help me resolve pleaase.

177 views
Apr 14, 2021 at 08:05 AM
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Система пишет , что принтер не подключен

Доброго времение суток! После сканирования компьютера Boos и обновления драйверов с помощью Вашей программы, система стала выдаать ошибку 45 при раюоте принтера HP 1020. Как это исправить?
391 views
May 18, 2020 at 02:51 PM
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disk defrag integrated into boostspeed 11.5

I have both the boostspeed 11.5 and the defrag ultimate
Question:
It seems like the integrated defrag in boostspeed 11.5 is the old version not the new ultimate

What would be the advantage of getting the ultimate version if it is not integrated - what does the integrated version NOT do that the ultimate version does?

390 views
Jun 17, 2020 at 06:05 PM
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My wireless driver is not working

This is the second time this has happened and it has something to do with this softwarre Auslogics 11 after a deep scan took place. But now I cant restore the driver because it seems to be blocked,
The diagnostic's say "Windows can not bind the IP protocol stack to the network."
This is with my wireless adapter and not with my LAN, But I need my wireless adapter asap. Yes I have tried reinstalling the driver and it says the same thing,

390 views
Apr 15, 2020 at 03:02 PM
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SLOW NETWORK PERFORMANCE

BROWSER, eDGE, eXPLORER 11, CHROME ARE FREEZING AND ARE OPERATING SLOWER. i KNOW THAT TOOLS HAVE A WAY OF IMPROVING PERFORMANCE BUT AFER OPTIMIZING IS WHEN IT STARTED. i DONOT KNOW THE BEST MAUAL SPECIFICATIOS.
wHAT IS THE BEST WAY TO FIX THIS?

389 views
Feb 18, 2020 at 07:19 PM
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ноутбук Dell перестал распознавать оригинальное зарядное устройство Dell и АКБ не заряжается как раньше.

Здравствуйте!

Ноутбук Dell перестал распознавать оригинальное зарядное устройство Dell и АКБ не заряжается так как раньше.
Ноутбук был приобретен новым и я единственный владец. Раньше всё было в порядке. Установка вашего ПО и запуск всех инструментов пока ничего не дал. Я не могу понять в чём причина?
Ваш софт и фирменный софт Dell сообщает что АКБ находится в отличном состоянии. Сама Windows 7 pro показывает что АКБ подключена к З/У, но сообщает что АКБ не заряжается. АКБ не заряжается даже при полном выключении или перезагрузке ноутбука.
Как решение я вижу возможность также перепрошить BIOS. Пожалуйста, помогите решить вопрос.
Спасибо!

С уважением,
Николай
388 views
Apr 15, 2020 at 07:08 AM
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Your help please

I called tech support to fix the follwintg problem "rquires elevation" I am still getting the same thing on numerous sites. Is there
no one that can fix this? Tried you on line solution but it does not work as described.

387 views
Jan 03, 2020 at 04:44 AM
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аааа

медленный

386 views
Jun 28, 2020 at 10:18 AM
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Installation audio realtek

Bonjour,

A chaque recherche de mise a jour sous windows, les mêmes fichiers se réinstalle systématiquement.
Conserne pilotes audio (realtek)

Cordialement,
Denis Schmitt
385 views
Jul 01, 2020 at 07:23 PM
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100% disk usage shown in windows 10

i have tried all the videos in youtube but task manager continuously shows 100% disk
which slows down computer startup increasing boot time
what should i do?

385 views
Apr 10, 2020 at 06:24 PM
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100% disk usage

hi there, i am having a issue with my disk usage, my disk usage is at 100% a lot of the time when nothing is showing up in task manager as far as usage, any help on this issue would be greatly appreciated,
kind regards
pete

384 views
Apr 01, 2020 at 09:37 AM
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bost speed

ярлык на раб столе стал белый иеще проблема вы видите

384 views
Jul 05, 2020 at 06:11 PM
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Edge Chromium

I have the new Microsoft Edge Chromium browser. Boostspeed does not recognize this browser. It will only clean Internet Explorer and the original Microsoft Edge browser. Is there an update coming with Boostspeed that will include this new browser? If so, when?

384 views
May 17, 2020 at 02:42 PM
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startup

If I have to restart, it takes 20 minutes or more to load completely. I have basically nothing in startup and can't figure out what is making this take so long. It's the same whether a restart or new start. The hard drive is only a little over half full with lots of pictures. Logically it has to be in either ASUS or windows (10). It's very frustrating and because it takes so long to load, I leave it running. For quite a few years I paid for a service that cleaned the system once a month and helped with any problem. I am no longer using it as it was expensive and even though I stressed the startup time issue, they never improved it.

You can see a lot about the machine, but it doesn't say it's an ASUS 15" laptop, purchased in September of 2014, model R510LAVS51 with core i5
I didn't know if you needed this, but I'd rather give you unnecessary information than have you come back to me.

thanks so much
debbie engleson

383 views
Jul 08, 2020 at 12:42 AM
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Intel bluetooth drivers

Hi there, im having issues with my bluetooth headset. Sounds choppy. Tried unintalling my bluetooth drivers but they cant be found?

383 views
Aug 06, 2020 at 11:12 PM
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Adding WiFi to HP EliteDesk G2 TWR that does not seem to have WiFi built-in

I have HP EliteDesk G2 TWR with motherboard specs per below. I need to have WiFi as a back-up to existing LAN hardwired internet connection. It does not seem to have WiFi as option built-in. I bought Netgear Model A7000 AC1900 WiFi USB adaptor, and i installed software etc,,, but that does not seem to work either. Per motherboard specs below there would appear to be two open slots available.

1. Any suggestions as to getting the external WiFi USB adaptor that I already bought to work?

2. or do I need to get/install some sort of PCI wifi adaptor/card?
Or what... help?

Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available


Name, Value
Motherboard
Manufacturer: HP
Product: 8053
Version: KBC Version 05.39
Serial Number: PESUC0ECY9Y2X0
Ports: 38
Slots: 4

Ports
Port Connector 0: Keyboard Port
Port Connector 1: Mouse Port
Port Connector 2: Serial Port 16550A Compatible
Port Connector 3: Serial Port 16550A Compatible
Port Connector 4: Video Port
Port Connector 5: Video Port
Port Connector 6: Video Port
Port Connector 7: Network Port
Port Connector 8: Audio Port
Port Connector 9: Audio Port
Port Connector 10: Audio Port
Port Connector 11: Audio Port
Port Connector 12: Audio Port
Port Connector 13: USB
Port Connector 14: USB
Port Connector 15: USB
Port Connector 16: USB
Port Connector 17: USB
Port Connector 18: USB
Port Connector 19: USB
Port Connector 20: USB
Port Connector 21: USB
Port Connector 22: USB
Port Connector 23: USB
Port Connector 24: 8251 Compatible
Port Connector 25: 8251 Compatible
Port Connector 26: 8251 Compatible
Port Connector 27: 8251 Compatible
Port Connector 28: 8251 Compatible
Port Connector 29: None
Port Connector 30: None
Port Connector 31: None
Port Connector 32: None
Port Connector 33: None
Port Connector 34: None
Port Connector 35: None
Port Connector 36: None
Port Connector 37: Keyboard Port

System Slots
Slot1 / X16PCIEXP: In Use
Slot2 / X1PCIEXP1: In Use
Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available

BIOS Details
Name: N01 Ver. 02.47
Manufacturer: HP
Version: N01 Ver. 02.47
Copyright: HPQOEM - 0
Date: 4/28/2020
Size: 16,384 KB
382 views
Sep 16, 2020 at 05:48 PM
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Driver Updater

I am unable to install my copy of Driver Updater because McAfee considers it a virus. What should I do?

382 views
Mar 28, 2020 at 01:49 PM
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After Auslogics did some repairs, alot doesnt work

I really cant type out the problems im having all because there are so many... I just got a Performace Scan message from Auglogics as I am typing this message stating "its been 6 days since your last scan" but im afraid to run anything on auglogics. I need a Tech that knows computers very well to remote connect to my laptop and see if they can fix some if not all of these problems that came about. I will list some of the problems I am encountering but first I want to say that everthing did work before. I used to be a windows insider but now my diagnostic data is set to basic and i cant chage it to full.. In yellow, at the top of the windows settings page it now says that I do not have authorization or this setting is being controlled by your organizer. I dont have an Organizer. Ive never seen that Yellow Font orginazation control lock or what ever it is, ever before until about a week ago when i ran the last scan with auglogics. Its not just on that Diagnostic sending part, I find that I get that controlled by my orginazation lock out on all kinds of settings and controls. I work as a heavy equipment machinery driver and work doesnt even have comptures, im not in school or connected to any school account.. I bought my own brand new laptop about 3 months ago, its connected on my home network Optimum Internet and my outlook account isnt attached to anything but my Xbox One X and like i said it was never there before... I cant type in any Windows app or the task bar without having to hit the windows key + R and enter C:\Windows\System32\ctfmon.exe and then it works, but needs to be done everytime i turn my laptop on... I used to always have my Samsung Fit 64 gig tiny flat USB and my SDXC 64 gig 170Mbps read/write card set to enable read and write and catch. Not Readyboost.. but now i cant do that. both USB and SDXC are all over the place.. I have gigabyte speed from optimum and yet my whole computer runs slow... I cant type in the search bar and get my apps show up, or update, or power plan. nothing... AND for some reason, Ive NEVER had 4 accounts. when i turn my laptop on i can only log into my account like normal. but then when you look at the account users, theres administrator, then there is like 3 accounts of my name.. i dont know what to do

382 views
May 06, 2020 at 04:31 PM
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Запрет на програмную смену фокуса

Добрый день. Вопрос один, может подскажите, как то можно без сторонего софта(в реестре может), ограничить право программам переключать фокус между окнами? Т.е. например какая-то программа в фоне запускает новое окно, и оно открывается по верх текущего(активного).
Ну грубо говоря программа обновлялась апдейтером, и по завершению обновления запустилась, таким образом переключив фокус на себя

382 views
Jan 10, 2020 at 12:10 PM
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Медленно рабоатет ноутбук

Windows 10 на ноутбуке стал медленне работать. Программы долго открываются и в самих программах операции выполняются дольше. Как можно решить проблему, а потом поддерживать компьютер в рабочем состоянии?

382 views
Jan 29, 2020 at 05:21 PM
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help needed

Hi, I don't think it's about you, but if you can help me I'll be very grateful.
i have two devices
1.micro sd 16GB apacer
2.flash memory 16GB apacer
these two device now is WRITE PROTECTED and i have download every tools and tricks exist in world for flash these but no one responding.
now pls pls pls pls pls pls help me in my country there is no official represent from apacer or others pls help me tnx a lot and i very respect u and ur works and apps

respectful.TOOFAN

381 views
Apr 16, 2020 at 08:42 AM