How do I fix error - 0x800700c1

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

Hi - new customer. Purchased the Driver Update SW. I'm finding that the driver update wants to update my Windows 10 AMD A8-7410 APU with AMD Radeon R5 Graphics even after a successful update. I believe it's not updating successfully even though it indicartes that the update has been successful. Can you help me troubleshoot. What detail do you need from me?

How can i speed up windows startup

I know Chrome is a resource hog but how can I control system resources to mitigate this? My HP ENVY laptop has 16 GB of RAM.

ive been having a lot of problems with windows like windows hangs with static playing through the speakers or randomly restarts or the blue screen of death and even the blue screen error message
ive tried all your fixes pertaining to my issues but it doesnt seem to have helped all that much
please help

Добрый вечер!
У меня появилось несколько проблем после установки Auslogics BootSpeed, до этого таких проблем никогда небыло.
Перестал обновляться виндовс 10 через центр обновления виндовс, туда захожу, и постоянно только ожидание и ничего не происходит, скрин прикреплю.
Использовал помощник по обновлению виндовс 10 и тоже ошибка и ничего не обновилось, скрин прикреплю.


Еще такой проблемный важный момент.
Мне необходимо активировать оффис от майкрософт, в форму по активации пытаюсь ввести емаил и пароль, и ничего не выходит, ни email, ни пароль, абсолютно никакие буквы и символлы не вводятся с клавиатуры.

Еще есть проблемные моменты следующие.
Раскладка клавиатуры - не всегда срабатывает при нажатии shift+alt приходится делать нажимая мышкой.
Когда хочу посмотреть сети wi-fi которые доступны, (чтобы выбрать свою и ввести логин и пароль), нажимаю на значек сетей, а список сетей не показываются, это происходит не только с открыванием просмотра сетей. Скрин №3. Пустое вылазит и быстро сворачивается.


Еще будьте добры, подскажите как максимально эффективно настроить и использовать Auslogics BootSpeed, или ничего делать не требуется, ПО само качественно обслуживает ПК? на данный момент улучшения не особо видны, а проблемы появились.
Помогите грамотно все настроить, чтобы ПК работал быстро, качественно и без проблем.

Is there anything that adMFT corrupt - Error code = 6. Please run 'chkdsk C: /r'dresses the MFT other than a full restore? I received "an error message and my backup(Macrium) is failing."

Что такое Lenovo UEFI System Firmware 9YCN39WW?
Как исправить ошибку драйвера?

Hi:

since I installed this program, I have lost my google default search engine and cannot reactivate it with chrome's settings. My searches are defaulting to Yahoo.

Mr. Mario

I am not having any windows 10 problems but am a little concerned about your optimization feature to remove outdated windows files. In my case there are 43.16 GB or 28,000 items indicated that could be cleared. The warning is that after this some files may have to be downloaded from Microsoft. Is this amount of files typical. My system has had Windows 7 on up so maybe this would help but there are so many of these files I dont want to crash my system. Any tips or advice on this would be appreciated

Mark

I used malwarebytes to eliminate issues regarding popups and since then I cannot hear any videos. I have tried everything from chrome settings (BTW no sound on Explorer or Edge either) up to and including this software to correct. However to no avail.

There must be something I am missing...please help.
Bob