1794 questions

Recover Data if possible

HP Laptop Pavilion, Win10, 1 Gig HD, i7 processor
I downloaded Auslogics BoostSpeed 13 Free Edition and read about tasks that would help the speed of my laptop. The only section I used was delete unused programs. It showed me a list and I selected about seven or eight items. And later I opened
my desktop and realized I had lost about 30 shortcut Icons. Many that I still use.
I read thru the inforrmation to try to reverse my action. I used the recovery section but keep seeing a popup window telling me to
turn off my anti-virus and firewall and no data was exchanged (I used a restore date one week earlier.) I tried three different restore dates and they all failed with the same pop-up. My question -is there a procedure for correcting my mistake and possibly recovering my desktop icons? Thanks for any direction.

Franklin Disney
11595 Forest Mere Dr
Bonita Springs, Fl 34135
237 views
Dec 12, 2023 at 06:34 PM

EL PROGRAMA TIENE ALGUNA FUNCION PARA DEJAR WIN 11 COMO ESTABA POR DEFECTO

TODAS LAS TAREAS PRIMARIAS Y SECUNDARIAS, ETC... HAY ALGUNA FORMA DE DEJARLO COMO VIENE WINDOWS 11 POR DEFECTO
191 views
Dec 12, 2023 at 02:24 PM

Неизвестная музыка в наушниках

Когда сижу в наушниках в одном ухе тихо играет музыка. Пробовал закрывать все приложения, смотреть в микшере громкости - проблему не нашел. Прибавление звука системы звук музыки не прибавляет. Музыка явно не из моего плейлиста. Наушники подключены по проводу. Что это может быть и как это можно исправить?
225 views
Dec 11, 2023 at 07:56 PM

help requested

What can i do if I get message : high system resource usage detected. My computer is extremly slow and only became so over last 3 months.
220 views
Dec 11, 2023 at 01:41 PM

enregistrement de la clé

Bonjour, je n'arrive pas à enregistrer la clé, à chaque fois et tant de fois le logiciel me demande enregistrer la clé activer la version pro.
191 views
Dec 08, 2023 at 12:54 AM

Gigabit tuning

What should the settings be for really high speed input. I have gigabit internet and your system is set for really slow internet.
175 views
Dec 07, 2023 at 10:33 PM

MSEdge

Yesterday I ran Auslogics BoostSpeed 13 and it messed up my ability to get into MSEdge. It wasnt until late last night that I figured out what happened but I don't know how to fix it. After running the scan and after clicking on the repair/fix it button, a small screen pops us and asks me to close the following files. They are all msedge.exe (6 or more), but it didn't do that this time and has stopped me from being able to get in MicroSoft Edge. Has my copy of Auslogics BoostSpeed 13 been compromised, have I missed and update or is something else going on? Can you help e with this?
240 views
Dec 05, 2023 at 11:45 PM

possibly reistry danage when running your program

Hello

Two weeks ago I cleaned things up with your program..I rememeber cleaning "empty folders". Not sure if I touched registry clean.
I recently have noticed that my outlook email querries (IMAp etc) does not do a proper search . Only a few items related to the question show up.

Also Onenote desktop does not search and find all items. On other computers One note and outlook work fine. On my main desktop, (which has your program) some items are found on the search but not all that should be there in the querry.

On Onenote web on this machine, all items are searched and work.. Other computers work fine. But onenote deskotop on this one machine only finds few items related to the question. Talking to microsoft they think somethinkg happended to windows search in registry.
Can I recover what might ave been deleted in the cleanup. Are files deleted, stored somewere


Any ideas re the problem.

Thank you

Cliff Shnier
254 views
Dec 03, 2023 at 02:45 PM

エラー2203

東芝のflashair toolというアプリをインストールすると途中で「プロセスはファイルにアクセスできません。別のプロセスがファイルの一部をブロックしています。」と出てインストールできません。auslogicsを使って解決する方法を教えてください。
171 views
Dec 02, 2023 at 04:39 AM

HP Probook crashes

Hello,
I need to know why my laptop crashes when using Auslogics Disk Defrag Pro 11. I've have this program on other devices and it works flawlessly. The program works as it should until it reaches 88% and then it crashes the system and I have to do a hard shutdown which really shouldn't be done. I've uninstalled the Disk Defrag and reinstalled it and the same result. Crashes at 88%.
What could be the issue. This is the only app in use to defrag. Using Win 10 Pro with 16gb of ram, 500 gb SSD and AMD A8 processor at 1.8ghz.
Also I've been using Boost Speed with no hitches but decided due to cost to just subscribe to Disk Defrag only.
Thanks
Sincerely,
William Spicer

PS: I will not use the program on this device until I receive an response
216 views
Nov 30, 2023 at 06:53 PM

Disk Doctor

Hello,

What does the MFT Zone in the Disk Doctor tab mean ?
193 views
Nov 29, 2023 at 01:41 PM

Touch Screen Monitor

My Touch Screen Monitor stopped working and I have gone into Devices and it is not listed under "HID compliant devices" but under Monitor as "GENARIC".
269 views
Nov 29, 2023 at 10:19 AM

Audio problem in Windows 11 Pro

How do I repair Windows 11 Pro sound issues with Auslogics BoostSpeed 13? Thanks!
253 views
Nov 27, 2023 at 02:18 PM

Win 10. Жесткий диск С

Привет! У меня резко , за одну ночь, с дика С пропало 25 Г. Не знаю что делать? Где искать проблему? Как это можно устранить? Не подвергая свой старый ноут переустановки ОС . Windows 10 HOME 22H2 19045.3693 .
221 views
Nov 25, 2023 at 11:27 AM

カラー表示できない

Windows 11で11/10頃からディスプレーがカラー表示しなくなってしまった。
対応方法について示して欲しい。
199 views
Nov 24, 2023 at 10:08 AM

windows 11

is not having windows 11 a permanent problem on my system
206 views
Nov 24, 2023 at 05:31 AM

Drivers update

The drivers updater is included in Auslogics Boostspeed or is a sparately software?
243 views
Nov 22, 2023 at 07:56 PM

cant update due to virtual box

hi
i cant update my windows due to virtual box install
i have uninstall thw virtual box already but still cany install
303 views
Nov 22, 2023 at 01:43 AM

коды

как получить бесплатный код
258 views
Nov 20, 2023 at 12:49 PM

Intallation original software error

please help I can't install the original Imindmap 11 ultimate software, the picture message is attached
899 views
Aug 06, 2020 at 09:53 AM

Upgrading Windows Vista to 10

I have an old Vista laptop and it's pretty slow. Can I upgrade it to Windows 10? Can I use BoostSpeed on Vista?
899 views
Nov 18, 2020 at 03:42 PM

Микрофон

Перестал работать микрофон

899 views
Nov 27, 2020 at 10:31 AM

BoostSpeed Messages

I am not using the computer a lot, but BoostSpeed is regularly giving me messages to do scans or to defrag my SSD. How can I reduce the frequency of these messages?

898 views
Aug 09, 2020 at 05:14 PM

Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

898 views
Nov 12, 2020 at 01:09 PM

defrag 10 running sooo slow

Used to run fast, I have changed the advanced settings, now running slow,
I guess you cannot know which advanced settings I have enabled, (most of them)
what do you think? and what is your best guess as to my problem?

898 views
Aug 09, 2021 at 08:23 AM

This app won't run on your pc

I purchased this software to get rid of "This app won't run on your pc". So far, I have not managed to solve the issue. Is this software capable of fixing this problem?

Thank you,
David Jenkins
510.414.6175
897 views
Jun 01, 2021 at 05:12 AM

window 32

window32 ne répond et ne travaille plus, que dois-je effectuer pour y remédier ?
897 views
Jan 02, 2021 at 02:52 PM

High system usage

My computer always says high system resource usage detected.

897 views
Jan 15, 2021 at 07:30 AM

Disengaged Microphone

I performed some of the scans and tweaks, which resulted in my system's microphone being disengaged. How can I re-engage the microphone that I need for my webinars.
896 views
Jan 30, 2021 at 02:56 PM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

896 views
Oct 22, 2020 at 01:19 PM

USB-C Gigabit Ethernet Mini Adapter does not indetify network

I have just purchased a USB-C Gigabit Ethernet Mini Adapter and I cannot connect to the internet with it. The device connects to my computer and is recognised, but it says "Unidentified Network" and underneath "No Network". My machine uses Windows 10. Can you help fix this problem?

I have exchanged the USB-C device because I thought it was faulty, but the same problem is repeated.
896 views
Mar 19, 2021 at 01:30 AM

Windows Defender Disable Remove

I WOULD YOUR HELP REGARDING REMOVE WINDOWS DEFENDER BECAUSE MY LAPTOP GOES VERY SLOW WHEN IS ON
THANK YOU
SAKLIS DIMITRIS
895 views
Feb 12, 2021 at 08:25 AM

Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

895 views
Oct 12, 2020 at 10:59 PM

completed (order number: 3088xxxxx).

i cannot start boostspeed. they say its for my safety. i do not understand this
C:\Program Files (x86)\Auslogics\BoostSpeed blocked by integrator

895 views
Jan 21, 2022 at 02:50 PM

exploler.exe ошибка приложения сервиса

ПОДСКАЖИТЕ ЧТО ДЕЛАТЬ я очистил ненужные папки в как вдео иображения музыка перезагрузил ноутбук октрываю проводник жду секунд 10 пишет exploler.exe ошибка сервиса преложения и так каждый файл по типу панели инструментов скажите что делать пожалуйста а то меня мама убьет елси узнает она просто инода заходит в мой ноут и бдет спрашиват что уже бл такое и все пипец мене скажите прошу вас переустановка я оюсь делать это или мне надо вызывать мастера , еще я смотрле в инете что там водишь команду srw /scannow пошло до 84 процента сморю пишут показало есть неисправеные файлы исправил некоторые неисправились перезгрузили комп или ноутбук и появился синий экран оно дошло у меня до 84% и я остановил и я сейчас НЕЗНАЮ ЧТО ДЕЛАТЬ СКАЖТЕ ПОЖАЛУЙСТА ЧТО ДЕЛАТЬ ПРОШУУУ ВАС ОТ ВСЕГО СЕРДЦА
НО СЛИ ВЫБИРАЮ ЛЮЮ\БОЙ ФАЙЛ В ВАШЕМ ПРИЛОЖЕНИЕ ВСЕ ОК ЧТО ДЕЛАТЬ Я ВЫДЕЛЮ ЛЮБОЕ ХОРОШО Я ПРОСТО ХОЧУ ЧТОБ ВЫ ЭТО УВИДЕЛИ

895 views
Oct 27, 2020 at 11:59 AM

Suggestion to mute certain notifications

I have an anti-virus program that always run and notified by Boostspeed (an item just added into.... start-up), "C:\Program Files\Bitdefender\Bitdefender 2017\bdagent.exe" , in the Registry/run of the Startup Manager. How can I mute this particular notification from poping up? It is too frequent.
I suggest an exception based notification where we can right-click a particular line in the Startup Manager to mute the message, but still allow it to execute (on startup).

thank you, hoping this feature will still be in version 12.

By-the-way, I could not find "Bitdefender" in the subcategory drop down list for this subject.

895 views
Jan 14, 2021 at 08:24 AM

i got few problems with nmy network can u help please

hi

how are you

i need help please

i have like a lot of issues with my network ( dns - dhcp - ,,,,, etc ) a lot of them


thanks ^^
894 views
Jul 25, 2019 at 10:17 PM

WINDOWS BEHAVING IRRATICALLY

ive been having a lot of problems with windows like windows hangs with static playing through the speakers or randomly restarts or the blue screen of death and even the blue screen error message
ive tried all your fixes pertaining to my issues but it doesnt seem to have helped all that much
please help
894 views
Dec 18, 2020 at 05:19 AM

О USB портах

Уважаемые форумчане!

Постоянно становятся неактивными два USBпорта. Помогает только переустановка Windows.
Неужели нет другого решеия?

894 views
Nov 27, 2020 at 03:44 AM