Bootspeed 12 hung at 13% complete

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Ken Ritter

Asked Nov 15, 2021 at 10:43 PM

Issues with Auslogics software / BoostSpeed

Bootspeed 12 hung at 13% complete

Started a scan and it is in Stability with a message that says 12047, scanning please wait. Detail screen says 13% complete. Its been like this for 24 hours. What do I do now?

browser: msedge.exe
oS: Windows 10 x32 Home Edition (build: 19043)
winPath: C:\WINDOWS\
userDir: C:\Users\Ken\AppData\Roaming\
freeRam: 2111094784
locale: enu
programDir: C:\Program Files\Auslogics\BoostSpeed\
disks:
- 0:
  - n: C:\
  - freeSize: 67963232256
- 1:
  - n: D:\
  - freeSize: 243232423936
- 2:
  - n: Q:\
  - freeSize: 3786022912
- 3:
  - n: S:\
  - freeSize: 730165248
monitors:
- 0:
  - x: 0
  - y: 0
  - dX: 1280
  - dY: 800
  - pPI: 96
  - primary: 1
monitorDevices:
- screenW: 1280
- screenH: 800
- list:
  - 0:
    - name: Default Monitor
    - type:
    - manufacturer:
    - width: 1280
    - height: 800
    - ppiX: 96
    - ppiY: 96
    - availability: Running or Full Power
  - 1:
    - name: LCD 1280x800
    - type:
    - manufacturer: Lenovo
    - width: -1
    - height: -1
    - ppiX: 96
    - ppiY: 96
    - availability: Offline
startups:
- list:
  - 0:
    - name: OneDriveSetup
    - command: C:\Windows\System32\OneDriveSetup.exe /thfirstsetup
    - location: HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: NT AUTHORITY\LOCAL SERVICE
  - 1:
    - name: OneDriveSetup
    - command: C:\Windows\System32\OneDriveSetup.exe /thfirstsetup
    - location: HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: NT AUTHORITY\NETWORK SERVICE
  - 2:
    - name: OneDrive
    - command: "C:\Users\Ken\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
    - location: HKU\S-1-5-21-1792768920-195224049-1098324625-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Ken-PC\Ken
  - 3:
    - name: CiscoSpark
    - command: C:\Users\Ken\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Webex Teams\Webex Teams.lnk /minimized /autostartedWithWindows=true
    - location: HKU\S-1-5-21-1792768920-195224049-1098324625-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Ken-PC\Ken
  - 4:
    - name: CiscoMeetingDaemon
    - command: "C:\Users\Ken\AppData\Local\WebEx\ciscowebexstart.exe" /daemon /from=autorun
    - location: HKU\S-1-5-21-1792768920-195224049-1098324625-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Ken-PC\Ken
  - 5:
    - name: SecurityHealth
    - command: %windir%\system32\SecurityHealthSystray.exe
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 6:
    - name: SynLenovoHelper
    - command: %ProgramFiles%\Synaptics\SynTP\SynLenovoHelper.exe
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 7:
    - name: IgfxTray
    - command: C:\WINDOWS\system32\igfxtray.exe
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 8:
    - name: HotKeysCmds
    - command: C:\WINDOWS\system32\hkcmd.exe
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 9:
    - name: Persistence
    - command: C:\WINDOWS\system32\igfxpers.exe
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 10:
    - name: SynTPEnh
    - command: %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
cpus:
- list:
  - 0:
    - codeName: Merom
    - descr: x64 Family 6 Model 15 Stepping 13
    - frequency: 1995
    - coresCount: 1
startMenu:
- list:
  - 0:
    - name: Default:Start Menu
    - groupName: Start Menu
    - user: Default
  - 1:
    - name: Default:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: Default
  - 2:
    - name: Default:Start Menu\Programs\Accessibility
    - groupName: Start Menu\Programs\Accessibility
    - user: Default
  - 3:
    - name: Default:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: Default
  - 4:
    - name: Default:Start Menu\Programs\Accessories\Accessibility
    - groupName: Start Menu\Programs\Accessories\Accessibility
    - user: Default
  - 5:
    - name: Default:Start Menu\Programs\Accessories\System Tools
    - groupName: Start Menu\Programs\Accessories\System Tools
    - user: Default
  - 6:
    - name: Default:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: Default
  - 7:
    - name: Default:Start Menu\Programs\Startup
    - groupName: Start Menu\Programs\Startup
    - user: Default
  - 8:
    - name: Default:Start Menu\Programs\System Tools
    - groupName: Start Menu\Programs\System Tools
    - user: Default
  - 9:
    - name: Default:Start Menu\Programs\Windows PowerShell
    - groupName: Start Menu\Programs\Windows PowerShell
    - user: Default
  - 10:
    - name: Public:Start Menu
    - groupName: Start Menu
    - user: Public
  - 11:
    - name: Public:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: Public
  - 12:
    - name: Public:Start Menu\Programs\Accessibility
    - groupName: Start Menu\Programs\Accessibility
    - user: Public
  - 13:
    - name: Public:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: Public
  - 14:
    - name: Public:Start Menu\Programs\Accessories\Accessibility
    - groupName: Start Menu\Programs\Accessories\Accessibility
    - user: Public
  - 15:
    - name: Public:Start Menu\Programs\Accessories\System Tools
    - groupName: Start Menu\Programs\Accessories\System Tools
    - user: Public
  - 16:
    - name: Public:Start Menu\Programs\Accessories\Tablet PC
    - groupName: Start Menu\Programs\Accessories\Tablet PC
    - user: Public
  - 17:
    - name: Public:Start Menu\Programs\Accessories\Windows PowerShell
    - groupName: Start Menu\Programs\Accessories\Windows PowerShell
    - user: Public
  - 18:
    - name: Public:Start Menu\Programs\Administrative Tools
    - groupName: Start Menu\Programs\Administrative Tools
    - user: Public
  - 19:
    - name: Public:Start Menu\Programs\Auslogics
    - groupName: Start Menu\Programs\Auslogics
    - user: Public
  - 20:
    - name: Public:Start Menu\Programs\Auslogics\Anti-Malware
    - groupName: Start Menu\Programs\Auslogics\Anti-Malware
    - user: Public
  - 21:
    - name: Public:Start Menu\Programs\Auslogics\BoostSpeed
    - groupName: Start Menu\Programs\Auslogics\BoostSpeed
    - user: Public
  - 22:
    - name: Public:Start Menu\Programs\Auslogics\Disk Defrag Professional
    - groupName: Start Menu\Programs\Auslogics\Disk Defrag Professional
    - user: Public
  - 23:
    - name: Public:Start Menu\Programs\Auslogics\Driver Updater
    - groupName: Start Menu\Programs\Auslogics\Driver Updater
    - user: Public
  - 24:
    - name: Public:Start Menu\Programs\AVAST Software
    - groupName: Start Menu\Programs\AVAST Software
    - user: Public
  - 25:
    - name: Public:Start Menu\Programs\Canon TS6100 series On-screen Manual
    - groupName: Start Menu\Programs\Canon TS6100 series On-screen Manual
    - user: Public
  - 26:
    - name: Public:Start Menu\Programs\Canon Utilities
    - groupName: Start Menu\Programs\Canon Utilities
    - user: Public
  - 27:
    - name: Public:Start Menu\Programs\Canon Utilities\IJ Network Scanner Selector EX2
    - groupName: Start Menu\Programs\Canon Utilities\IJ Network Scanner Selector EX2
    - user: Public
  - 28:
    - name: Public:Start Menu\Programs\Canon Utilities\IJ Printer Assistant Tool
    - groupName: Start Menu\Programs\Canon Utilities\IJ Printer Assistant Tool
    - user: Public
  - 29:
    - name: Public:Start Menu\Programs\Canon Utilities\IJ Scan Utility
    - groupName: Start Menu\Programs\Canon Utilities\IJ Scan Utility
    - user: Public
  - 30:
    - name: Public:Start Menu\Programs\Canon Utilities\My Image Garden
    - groupName: Start Menu\Programs\Canon Utilities\My Image Garden
    - user: Public
  - 31:
    - name: Public:Start Menu\Programs\Canon Utilities\Quick Menu
    - groupName: Start Menu\Programs\Canon Utilities\Quick Menu
    - user: Public
  - 32:
    - name: Public:Start Menu\Programs\Coupons
    - groupName: Start Menu\Programs\Coupons
    - user: Public
  - 33:
    - name: Public:Start Menu\Programs\EPSON Scan
    - groupName: Start Menu\Programs\EPSON Scan
    - user: Public
  - 34:
    - name: Public:Start Menu\Programs\ErrorEND
    - groupName: Start Menu\Programs\ErrorEND
    - user: Public
  - 35:
    - name: Public:Start Menu\Programs\Evan Designs
    - groupName: Start Menu\Programs\Evan Designs
    - user: Public
  - 36:
    - name: Public:Start Menu\Programs\Games
    - groupName: Start Menu\Programs\Games
    - user: Public
  - 37:
    - name: Public:Start Menu\Programs\Garmin
    - groupName: Start Menu\Programs\Garmin
    - user: Public
  - 38:
    - name: Public:Start Menu\Programs\Google SketchUp 8
    - groupName: Start Menu\Programs\Google SketchUp 8
    - user: Public
  - 39:
    - name: Public:Start Menu\Programs\HP
    - groupName: Start Menu\Programs\HP
    - user: Public
  - 40:
    - name: Public:Start Menu\Programs\HP\HP Photosmart Essential 3.5
    - groupName: Start Menu\Programs\HP\HP Photosmart Essential 3.5
    - user: Public
  - 41:
    - name: Public:Start Menu\Programs\HP\HP Smart Web Printing
    - groupName: Start Menu\Programs\HP\HP Smart Web Printing
    - user: Public
  - 42:
    - name: Public:Start Menu\Programs\HP\Officejet J3600 Series
    - groupName: Start Menu\Programs\HP\Officejet J3600 Series
    - user: Public
  - 43:
    - name: Public:Start Menu\Programs\Integrated Camera
    - groupName: Start Menu\Programs\Integrated Camera
    - user: Public
  - 44:
    - name: Public:Start Menu\Programs\Intel® Matrix Storage Manager
    - groupName: Start Menu\Programs\Intel® Matrix Storage Manager
    - user: Public
  - 45:
    - name: Public:Start Menu\Programs\Intel® Turbo Memory
    - groupName: Start Menu\Programs\Intel® Turbo Memory
    - user: Public
  - 46:
    - name: Public:Start Menu\Programs\InterVideo WinDVD
    - groupName: Start Menu\Programs\InterVideo WinDVD
    - user: Public
  - 47:
    - name: Public:Start Menu\Programs\Lenovo
    - groupName: Start Menu\Programs\Lenovo
    - user: Public
  - 48:
    - name: Public:Start Menu\Programs\Lenovo News-Shop
    - groupName: Start Menu\Programs\Lenovo News-Shop
    - user: Public
  - 49:
    - name: Public:Start Menu\Programs\LibreOffice 6.2
    - groupName: Start Menu\Programs\LibreOffice 6.2
    - user: Public
  - 50:
    - name: Public:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: Public
  - 51:
    - name: Public:Start Menu\Programs\McAfee
    - groupName: Start Menu\Programs\McAfee
    - user: Public
  - 52:
    - name: Public:Start Menu\Programs\McAfee Security Scan Plus
    - groupName: Start Menu\Programs\McAfee Security Scan Plus
    - user: Public
  - 53:
    - name: Public:Start Menu\Programs\Microsoft Office
    - groupName: Start Menu\Programs\Microsoft Office
    - user: Public
  - 54:
    - name: Public:Start Menu\Programs\Microsoft Office\Microsoft Office Tools
    - groupName: Start Menu\Programs\Microsoft Office\Microsoft Office Tools
    - user: Public
  - 55:
    - name: Public:Start Menu\Programs\Microsoft Silverlight
    - groupName: Start Menu\Programs\Microsoft Silverlight
    - user: Public
  - 56:
    - name: Public:Start Menu\Programs\Microsoft SQL Server 2005
    - groupName: Start Menu\Programs\Microsoft SQL Server 2005
    - user: Public
  - 57:
    - name: Public:Start Menu\Programs\Microsoft SQL Server 2005\Configuration Tools
    - groupName: Start Menu\Programs\Microsoft SQL Server 2005\Configuration Tools
    - user: Public
  - 58:
    - name: Public:Start Menu\Programs\PC-Doctor 5 for Windows
    - groupName: Start Menu\Programs\PC-Doctor 5 for Windows
    - user: Public
  - 59:
    - name: Public:Start Menu\Programs\PokerStars
    - groupName: Start Menu\Programs\PokerStars
    - user: Public
  - 60:
    - name: Public:Start Menu\Programs\PokerStars.NET
    - groupName: Start Menu\Programs\PokerStars.NET
    - user: Public
  - 61:
    - name: Public:Start Menu\Programs\Quicken
    - groupName: Start Menu\Programs\Quicken
    - user: Public
  - 62:
    - name: Public:Start Menu\Programs\Quicken 2006
    - groupName: Start Menu\Programs\Quicken 2006
    - user: Public
  - 63:
    - name: Public:Start Menu\Programs\Quicken 2007
    - groupName: Start Menu\Programs\Quicken 2007
    - user: Public
  - 64:
    - name: Public:Start Menu\Programs\Roxio Creator Small Business Edition
    - groupName: Start Menu\Programs\Roxio Creator Small Business Edition
    - user: Public
  - 65:
    - name: Public:Start Menu\Programs\Seagate Dashboard
    - groupName: Start Menu\Programs\Seagate Dashboard
    - user: Public
  - 66:
    - name: Public:Start Menu\Programs\ShopAtHome.com Toolbar
    - groupName: Start Menu\Programs\ShopAtHome.com Toolbar
    - user: Public
  - 67:
    - name: Public:Start Menu\Programs\StartUp
    - groupName: Start Menu\Programs\StartUp
    - user: Public
  - 68:
    - name: Public:Start Menu\Programs\System Tools
    - groupName: Start Menu\Programs\System Tools
    - user: Public
  - 69:
    - name: Public:Start Menu\Programs\Tablet PC
    - groupName: Start Menu\Programs\Tablet PC
    - user: Public
  - 70:
    - name: Public:Start Menu\Programs\ThinkVantage
    - groupName: Start Menu\Programs\ThinkVantage
    - user: Public
  - 71:
    - name: Public:Start Menu\Programs\Vidyo Desktop
    - groupName: Start Menu\Programs\Vidyo Desktop
    - user: Public
  - 72:
    - name: Public:Start Menu\Programs\Western Digital
    - groupName: Start Menu\Programs\Western Digital
    - user: Public
  - 73:
    - name: Public:Start Menu\Programs\Western Digital\WD Apps
    - groupName: Start Menu\Programs\Western Digital\WD Apps
    - user: Public
  - 74:
    - name: Public:Start Menu\Programs\Western Digital\WD SmartWare
    - groupName: Start Menu\Programs\Western Digital\WD SmartWare
    - user: Public
  - 75:
    - name: Public:Start Menu\Programs\Windows PowerShell
    - groupName: Start Menu\Programs\Windows PowerShell
    - user: Public
  - 76:
    - name: Public:Start Menu\Programs\Yahoo! Messenger
    - groupName: Start Menu\Programs\Yahoo! Messenger
    - user: Public
  - 77:
    - name: Ken-PC\Ken:Start Menu
    - groupName: Start Menu
    - user: Ken-PC\Ken
  - 78:
    - name: Ken-PC\Ken:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: Ken-PC\Ken
  - 79:
    - name: Ken-PC\Ken:Start Menu\Programs\Accessibility
    - groupName: Start Menu\Programs\Accessibility
    - user: Ken-PC\Ken
  - 80:
    - name: Ken-PC\Ken:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: Ken-PC\Ken
  - 81:
    - name: Ken-PC\Ken:Start Menu\Programs\Accessories\Accessibility
    - groupName: Start Menu\Programs\Accessories\Accessibility
    - user: Ken-PC\Ken
  - 82:
    - name: Ken-PC\Ken:Start Menu\Programs\Accessories\System Tools
    - groupName: Start Menu\Programs\Accessories\System Tools
    - user: Ken-PC\Ken
  - 83:
    - name: Ken-PC\Ken:Start Menu\Programs\Administrative Tools
    - groupName: Start Menu\Programs\Administrative Tools
    - user: Ken-PC\Ken
  - 84:
    - name: Ken-PC\Ken:Start Menu\Programs\BrowserPlus
    - groupName: Start Menu\Programs\BrowserPlus
    - user: Ken-PC\Ken
  - 85:
    - name: Ken-PC\Ken:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: Ken-PC\Ken
  - 86:
    - name: Ken-PC\Ken:Start Menu\Programs\Startup
    - groupName: Start Menu\Programs\Startup
    - user: Ken-PC\Ken
  - 87:
    - name: Ken-PC\Ken:Start Menu\Programs\System Tools
    - groupName: Start Menu\Programs\System Tools
    - user: Ken-PC\Ken
  - 88:
    - name: Ken-PC\Ken:Start Menu\Programs\Webex Teams
    - groupName: Start Menu\Programs\Webex Teams
    - user: Ken-PC\Ken
  - 89:
    - name: Ken-PC\Ken:Start Menu\Programs\Windows PowerShell
    - groupName: Start Menu\Programs\Windows PowerShell
    - user: Ken-PC\Ken
devices:
- list:
  - 0:
    - classID: Volume
    - name: Volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0002
  - 1:
    - classID: Unknown
    - name: Speakers (High Definition Audio Device)
    - manufacturer: Microsoft
    - classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
    - driverProvider: Microsoft
    - driverDate: 12/5/2019
    - driverVersion: 10.0.19041.1
    - driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0002
  - 2:
    - classID: System
    - name: System board
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1202
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0007
  - 3:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1202
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0033
  - 4:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1202
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0031
  - 5:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1202
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0032
  - 6:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1202
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0021
  - 7:
    - classID: System
    - name: Direct memory access controller
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1202
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0024
  - 8:
    - classID: Unknown
    - name: Microsoft Print to PDF
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0003
  - 9:
    - classID: USB
    - name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
    - manufacturer: Intel
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0000
  - 10:
    - classID: Volume
    - name: Volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0001
  - 11:
    - classID: Battery
    - name: Microsoft ACPI-Compliant Control Method Battery
    - manufacturer: Microsoft
    - classGUID: {72631E54-78A4-11D0-BCF7-00AA00B7B32A}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}\0001
  - 12:
    - classID: USB
    - name: USB Root Hub
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0014
  - 13:
    - classID: Net
    - name: 11b|g Wireless LAN Mini PCI Express Adapter III
    - manufacturer: Qualcomm Atheros Communications Inc.
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 1/28/2016
    - driverVersion: 3.0.2.202
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0001
  - 14:
    - classID: Unknown
    - name: Root Print Queue
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0000
  - 15:
    - classID: System
    - name: Volume Manager
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.928
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0036
  - 16:
    - classID: Volume
    - name: Volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0003
  - 17:
    - classID: Display
    - name: Mobile Intel(R) 4 Series Express Chipset Family
    - manufacturer: Intel Corporation
    - classGUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel Corporation
    - driverDate: 2/10/2011
    - driverVersion: 8.15.10.2302
    - driverGUID: {4d36e968-e325-11ce-bfc1-08002be10318}\0000
  - 18:
    - classID: Net
    - name: WAN Miniport (PPPOE)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0007
  - 19:
    - classID: IEEE1284Printer
    - name: Officejet J3600 (DOT4PRINT)
    - manufacturer: Hewlett-Packard
    - classGUID: {49CE6AC8-6F86-11D2-B1E5-0080C72E74A2}
    - driverProvider: Hewlett-Packard
    - driverDate: 8/12/2012
    - driverVersion: 7.0.0.25
    - driverGUID: {49ce6ac8-6f86-11d2-b1e5-0080c72e74a2}\0001
  - 20:
    - classID: System
    - name: Microsoft Basic Display Driver
    - manufacturer: (Standard display types)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0037
  - 21:
    - classID: System
    - name: ACPI Thermal Zone
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1202
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0008
  - 22:
    - classID: System
    - name: ACPI Sleep Button
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1202
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0010
  - 23:
    - classID: USB
    - name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
    - manufacturer: Intel
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0004
  - 24:
    - classID: USB
    - name: USB Root Hub
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0012
  - 25:
    - classID: MEDIA
    - name: Intel(R) High Definition Audio HDMI
    - manufacturer: Intel(R) Corporation
    - classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel(R) Corporation
    - driverDate: 6/29/2008
    - driverVersion: 6.10.0.2060
    - driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0001
  - 26:
    - classID: Unknown
    - name: Fax
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0004
  - 27:
    - classID: System
    - name: Intel(R) ICH9 Family PCI Express Root Port 3 - 2944
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 2/19/2008
    - driverVersion: 8.6.1.1002
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0017
  - 28:
    - classID: Unknown
    - name: Microsoft RRAS Root Enumerator
    - manufacturer: Microsoft
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0004
  - 29:
    - classID: USB
    - name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
    - manufacturer: Intel
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0007
  - 30:
    - classID: Net
    - name: WAN Miniport (PPTP)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0006
  - 31:
    - classID: System
    - name: Numeric data processor
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1202
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0028
  - 32:
    - classID: DiskDrive
    - name: ST9160827AS
    - manufacturer: (Standard disk drives)
    - classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.789
    - driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0001
  - 33:
    - classID: Net
    - name: WAN Miniport (IKEv2)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0004
  - 34:
    - classID: System
    - name: Composite Bus Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0000
  - 35:
    - classID: System
    - name: Microsoft Virtual Drive Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0035
  - 36:
    - classID: WPD
    - name: Seagate Backup Plus Drive
    - manufacturer: Seagate
    - classGUID: {EEC5AD98-8080-425F-922A-DABF3DE3F69A}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.746
    - driverGUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}\0000
  - 37:
    - classID: USB
    - name: USB Root Hub
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0016
  - 38:
    - classID: USB
    - name: USB Root Hub
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0011
  - 39:
    - classID: SCSIAdapter
    - name: Microsoft Storage Spaces Controller
    - manufacturer: Microsoft
    - classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1288
    - driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0001
  - 40:
    - classID: Unknown
    - name: Microsoft XPS Document Writer
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0002
  - 41:
    - classID: USB
    - name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
    - manufacturer: Intel
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0002
  - 42:
    - classID: Net
    - name: Microsoft Kernel Debug Network Adapter
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0000
  - 43:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0000
  - 44:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0001
  - 45:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0002
  - 46:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0003
  - 47:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0004
  - 48:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0005
  - 49:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0006
  - 50:
    - classID: Battery
    - name: Microsoft AC Adapter
    - manufacturer: Microsoft
    - classGUID: {72631E54-78A4-11D0-BCF7-00AA00B7B32A}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}\0000
  - 51:
    - classID: System
    - name: System speaker
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1202
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0027
  - 52:
    - classID: System
    - name: ACPI Lid
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1202
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0011
  - 53:
    - classID: DiskDrive
    - name: Seagate BUP Slim BL SCSI Disk Device
    - manufacturer: (Standard disk drives)
    - classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.789
    - driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0002
  - 54:
    - classID: System
    - name: ATK0101 ACPI UTILITY
    - manufacturer: ATK
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: ATK
    - driverDate: 12/13/2006
    - driverVersion: 1043.2.31.100
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0009
  - 55:
    - classID: MEDIA
    - name: High Definition Audio Device
    - manufacturer: Microsoft
    - classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 5/8/2020
    - driverVersion: 10.0.19041.264
    - driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0000
  - 56:
    - classID: Image
    - name: HP Officejet J3600
    - manufacturer: Hewlett-Packard
    - classGUID: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
    - driverProvider: Hewlett-Packard
    - driverDate: 3/4/2007
    - driverVersion: 8.0.0.2
    - driverGUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}\0001
  - 57:
    - classID: USB
    - name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
    - manufacturer: Intel
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0006
  - 58:
    - classID: hdc
    - name: Ricoh xD-Picture Card Controller
    - manufacturer: Ricoh Company
    - classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Ricoh Company
    - driverDate: 7/29/2007
    - driverVersion: 6.0.1.13
    - driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0003
  - 59:
    - classID: Volume
    - name: Volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0004
  - 60:
    - classID: System
    - name: UMBus Root Bus Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0001
  - 61:
    - classID: System
    - name: Charge Arbitration Driver
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0040
  - 62:
    - classID: Unknown
    - name: OneNote for Windows 10
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0001
  - 63:
    - classID: System
    - name: Intel(R) ICH9 Family PCI Express Root Port 4 - 2946
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 2/19/2008
    - driverVersion: 8.6.1.1002
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0018
  - 64:
    - classID: System
    - name: Microsoft ACPI-Compliant Embedded Controller
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1202
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0034
  - 65:
    - classID: Unknown
    - name: Microsoft Radio Device Enumeration Bus
    - manufacturer: Microsoft
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0002
  - 66:
    - classID: System
    - name: System timer
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1202
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0025
  - 67:
    - classID: Unknown
    - name: Microsoft Device Association Root Enumerator
    - manufacturer: Microsoft
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0001
  - 68:
    - classID: Net
    - name: RAS Async Adapter
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0011
  - 69:
    - classID: USB
    - name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
    - manufacturer: Intel
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0003
  - 70:
    - classID: Computer
    - name: ACPI x86-based PC
    - manufacturer: (Standard computers)
    - classGUID: {4D36E966-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e966-e325-11ce-bfc1-08002be10318}\0000
  - 71:
    - classID: Display
    - name: Mobile Intel(R) 4 Series Express Chipset Family
    - manufacturer: Intel Corporation
    - classGUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel Corporation
    - driverDate: 2/10/2011
    - driverVersion: 8.15.10.2302
    - driverGUID: {4d36e968-e325-11ce-bfc1-08002be10318}\0001
  - 72:
    - classID: USB
    - name: USB Root Hub
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0008
  - 73:
    - classID: Net
    - name: WAN Miniport (Network Monitor)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0010
  - 74:
    - classID: Net
    - name: WAN Miniport (IP)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0008
  - 75:
    - classID: Unknown
    - name: Wi-Fi
    - manufacturer: Microsoft
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0003
  - 76:
    - classID: System
    - name: PCI Express Root Complex
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1202
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0006
  - 77:
    - classID: Unknown
    - name: TouchStrip Fingerprint Sensor
    - manufacturer: UPEK
    - classGUID: {53D29EF7-377C-4D14-864B-EB3A85769359}
    - driverProvider: UPEK
    - driverDate: 1/29/2008
    - driverVersion: 1.9.2.111
    - driverGUID: {53d29ef7-377c-4d14-864b-eb3a85769359}\0000
  - 78:
    - classID: Unknown
    - name: Microphone (High Definition Audio Device)
    - manufacturer: Microsoft
    - classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
    - driverProvider: Microsoft
    - driverDate: 12/5/2019
    - driverVersion: 10.0.19041.1
    - driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0001
  - 79:
    - classID: DiskDrive
    - name: IMD-0
    - manufacturer: (Standard disk drives)
    - classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.789
    - driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0000
  - 80:
    - classID: System
    - name: Microsoft ACPI-Compliant System
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.964
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0005
  - 81:
    - classID: System
    - name: Microsoft Basic Render Driver
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.84
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0038
  - 82:
    - classID: SCSIAdapter
    - name: USB Attached SCSI (UAS) Mass Storage Device
    - manufacturer: USB Attached SCSI (UAS) Compatible Device
    - classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1023
    - driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0002
  - 83:
    - classID: Volume
    - name: Volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0000
  - 84:
    - classID: Unknown
    - name: Headphones (High Definition Audio Device)
    - manufacturer: Microsoft
    - classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
    - driverProvider: Microsoft
    - driverDate: 12/5/2019
    - driverVersion: 10.0.19041.1
    - driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0000
  - 85:
    - classID: Net
    - name: WAN Miniport (SSTP)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0003
  - 86:
    - classID: hdc
    - name: Ricoh SD/MMC Host Controller
    - manufacturer: Ricoh Company
    - classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Ricoh Company
    - driverDate: 2/14/2008
    - driverVersion: 6.0.3.6
    - driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0001
  - 87:
    - classID: USB
    - name: USB Printing Support
    - manufacturer: Microsoft
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1151
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0018
  - 88:
    - classID: System
    - name: High Definition Audio Controller
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/7/2021
    - driverVersion: 10.0.19041.1081
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0014
  - 89:
    - classID: System
    - name: ACPI Fixed Feature Button
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1202
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0012
  - 90:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1202
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0029
  - 91:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1202
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0022
  - 92:
    - classID: USB
    - name: USB Composite Device
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.488
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0017
  - 93:
    - classID: SDHost
    - name: SDA Standard Compliant SD Host Controller
    - manufacturer: SDA Standard Compliant SD Host Controller Vendor
    - classGUID: {A0A588A4-C46F-4B37-B7EA-C82FE89870C6}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.906
    - driverGUID: {a0a588a4-c46f-4b37-b7ea-c82fe89870c6}\0000
  - 94:
    - classID: USB
    - name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
    - manufacturer: Intel
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0001
  - 95:
    - classID: System
    - name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 2/19/2008
    - driverVersion: 8.6.1.1002
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0015
  - 96:
    - classID: SCSIAdapter
    - name: Intel(R) Turbo Memory Controller
    - manufacturer: Intel
    - classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 7/20/2008
    - driverVersion: 1.7.0.1029
    - driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0000
  - 97:
    - classID: System
    - name: ThinkPad PM Device for SL Series
    - manufacturer: Lenovo
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Lenovo
    - driverDate: 5/13/2008
    - driverVersion: 1.44.0.0
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0041
  - 98:
    - classID: CDROM
    - name: MATSHITA DVD-RAM UJ870A
    - manufacturer: (Standard CD-ROM drives)
    - classGUID: {4D36E965-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1266
    - driverGUID: {4d36e965-e325-11ce-bfc1-08002be10318}\0000
  - 99:
    - classID: Unknown
    - name: HP Officejet J3600 series
    - manufacturer: HP
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0005
  - 100:
    - classID: Monitor
    - name: LCD 1280x800
    - manufacturer: Lenovo
    - classGUID: {4D36E96E-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Lenovo
    - driverDate: 7/1/2014
    - driverVersion: 5.7.0.0
    - driverGUID: {4d36e96e-e325-11ce-bfc1-08002be10318}\0001
  - 101:
    - classID: Mouse
    - name: Synaptics Pointing Device
    - manufacturer: Lenovo
    - classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Synaptics
    - driverDate: 7/8/2015
    - driverVersion: 19.0.16.0
    - driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0000
  - 102:
    - classID: System
    - name: Mobile Intel(R) 45 Express Chipset Series Processor to DRAM Controller - 2A40
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 2/19/2008
    - driverVersion: 8.7.0.1007
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0013
  - 103:
    - classID: System
    - name: Intel(R) ICH9M LPC Interface Controller - 2919
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 2/19/2008
    - driverVersion: 8.6.1.1002
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0020
  - 104:
    - classID: Unknown
    - name: Microsoft GS Wavetable Synth
    - manufacturer: Microsoft
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0000
  - 105:
    - classID: 1394
    - name: Ricoh 1394 OHCI Compliant Host Controller
    - manufacturer: Ricoh
    - classGUID: {6BDD1FC1-810F-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {6bdd1fc1-810f-11d0-bec7-08002be2092f}\0000
  - 106:
    - classID: USB
    - name: USB Root Hub
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0015
  - 107:
    - classID: USB
    - name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
    - manufacturer: Intel
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0005
  - 108:
    - classID: System
    - name: NDIS Virtual Network Adapter Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0002
  - 109:
    - classID: Printer
    - name: HP Officejet J3600 series
    - manufacturer: HP
    - classGUID: {4D36E979-E325-11CE-BFC1-08002BE10318}
    - driverProvider: HP
    - driverDate: 4/25/2007
    - driverVersion: 61.63.741.0
    - driverGUID: {4d36e979-e325-11ce-bfc1-08002be10318}\0000
  - 110:
    - classID: USB
    - name: HP Officejet J3600
    - manufacturer: HP
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Hewlett-Packard
    - driverDate: 8/12/2012
    - driverVersion: 7.0.0.25
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0010
  - 111:
    - classID: System
    - name: High precision event timer
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1202
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0030
  - 112:
    - classID: System
    - name: PCI-to-PCI Bridge
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1202
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0019
  - 113:
    - classID: USB
    - name: USB Root Hub
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0009
  - 114:
    - classID: Image
    - name: Integrated Camera
    - manufacturer: D-MAX, (STK2135)
    - classGUID: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
    - driverProvider: D-MAX
    - driverDate: 7/30/2008
    - driverVersion: 6.11.202.4
    - driverGUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}\0000
  - 115:
    - classID: Net
    - name: Realtek PCIe GBE Family Controller
    - manufacturer: Realtek
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Realtek
    - driverDate: 6/9/2011
    - driverVersion: 7.46.610.2011
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0002
  - 116:
    - classID: System
    - name: System CMOS/real time clock
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1202
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0026
  - 117:
    - classID: hdc
    - name: Ricoh Memory Stick Controller
    - manufacturer: Ricoh Company
    - classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Ricoh Company
    - driverDate: 7/29/2007
    - driverVersion: 6.0.1.11
    - driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0002
  - 118:
    - classID: USB
    - name: USB Root Hub
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0013
  - 119:
    - classID: hdc
    - name: Intel(R) ICH9M-E/M SATA AHCI Controller
    - manufacturer: Intel
    - classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 9/11/2008
    - driverVersion: 8.6.0.1007
    - driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0000
  - 120:
    - classID: System
    - name: Microsoft System Management BIOS Driver
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0039
  - 121:
    - classID: System
    - name: Programmable interrupt controller
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1202
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0023
  - 122:
    - classID: IEEE1284Printer
    - name: HP Printer
    - manufacturer: Hewlett-Packard
    - classGUID: {49CE6AC8-6F86-11D2-B1E5-0080C72E74A2}
    - driverProvider: Hewlett-Packard
    - driverDate: 8/12/2012
    - driverVersion: 7.0.0.25
    - driverGUID: {49ce6ac8-6f86-11d2-b1e5-0080c72e74a2}\0000
  - 123:
    - classID: Keyboard
    - name: Standard PS/2 Keyboard
    - manufacturer: (Standard keyboards)
    - classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0000
  - 124:
    - classID: System
    - name: Intel(R) ICH9 Family PCI Express Root Port 2 - 2942
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 2/19/2008
    - driverVersion: 8.6.1.1002
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0016
  - 125:
    - classID: System
    - name: Plug and Play Software Device Enumerator
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 12/5/2019
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0003
  - 126:
    - classID: Modem
    - name: HDA CX20561 Soft Modem
    - manufacturer: Conexant
    - classGUID: {4D36E96D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 11/14/2008
    - driverVersion: 7.80.2.52
    - driverGUID: {4d36e96d-e325-11ce-bfc1-08002be10318}\0000
  - 127:
    - classID: System
    - name: Remote Desktop Device Redirector Bus
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0004
  - 128:
    - classID: Net
    - name: WAN Miniport (IPv6)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0009
  - 129:
    - classID: Processor
    - name: Intel(R) Core(TM)2 Duo CPU T5870 @ 2.00GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 4/20/2009
    - driverVersion: 10.0.19041.546
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0000
  - 130:
    - classID: Processor
    - name: Intel(R) Core(TM)2 Duo CPU T5870 @ 2.00GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 4/20/2009
    - driverVersion: 10.0.19041.546
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0001
  - 131:
    - classID: Net
    - name: WAN Miniport (L2TP)
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/20/2006
    - driverVersion: 10.0.19041.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0005

1 answer

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Answer 1

Vera Smith

Pro answer

Added an answer Nov 16, 2021 at 12:35 PM

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Dear Ken,

Thank you for posting your question on our forum.

In order to investigate the matter, we kindly ask you to scan and clean up the system using BoostSpeed in Debug Mode.

For this, please:

1. Exit BoostSpeed with ‘File’ => ‘Close’ menu command. Make sure that BoostSpeed is not running (press Ctrl+Alt+Del => Process Monitor, stop the program if it is running).

2. Download and unpack the archive by the link: https://drive.google.com/file/d/10_pX8eNzd_irUc5faKGrNJBGVY70PKyp/view?usp=sharing and run the Auslogics_BoostSpeed_12.reg file, agree to add the data to the registry when prompted. Then run BoostSpeed, answer 'NO' when the program asks you to disable debug mode (answer ‘NO’ in each window with this question, when it appears) and proceed with the scanning.

3. Check if BoostSpeed gets stuck during the process using Task Manager. If you notice the program being stuck, wait until it crashes/finishes its work, reboot your PC and check the folder "C:\ProgramData\Auslogics\BoostSpeed\12.x\Logs\" for the files with .log extension. Archive this folder.

Please also send us your system information report. To get the system information report, press Start => Run, type in MSINFO32 and press the Enter button. Save the report using the File =>Save menu option.

Once you’ve obtained these two files, please pack them both into an archive and send it to our Support team at the email address support@auslogics.com.

Thank you in advance and we look forward to hearing from you!

Answer 2

Vera Smith

Pro answer

Added an answer Nov 16, 2021 at 12:35 PM

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Dear Ken,

Thank you for posting your question on our forum.

In order to investigate the matter, we kindly ask you to scan and clean up the system using BoostSpeed in Debug Mode.

For this, please:

1. Exit BoostSpeed with ‘File’ => ‘Close’ menu command. Make sure that BoostSpeed is not running (press Ctrl+Alt+Del => Process Monitor, stop the program if it is running).

2. Download and unpack the archive by the link: https://drive.google.com/file/d/10_pX8eNzd_irUc5faKGrNJBGVY70PKyp/view?usp=sharing and run the Auslogics_BoostSpeed_12.reg file, agree to add the data to the registry when prompted. Then run BoostSpeed, answer 'NO' when the program asks you to disable debug mode (answer ‘NO’ in each window with this question, when it appears) and proceed with the scanning.

3. Check if BoostSpeed gets stuck during the process using Task Manager. If you notice the program being stuck, wait until it crashes/finishes its work, reboot your PC and check the folder "C:\ProgramData\Auslogics\BoostSpeed\12.x\Logs\" for the files with .log extension. Archive this folder.

Please also send us your system information report. To get the system information report, press Start => Run, type in MSINFO32 and press the Enter button. Save the report using the File =>Save menu option.

Once you’ve obtained these two files, please pack them both into an archive and send it to our Support team at the email address support@auslogics.com.

Thank you in advance and we look forward to hearing from you!

Answer 3

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