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user18405

Asked Feb 18, 2022 at 12:11 AM

Windows-related issues / Battery Issues

dada

browser: firefox.exe
oS: Windows 8.1 x64 Professional Edition (build: 9600)
winPath: C:\Windows\
userDir: C:\Users\huujm\AppData\Roaming\
freeRam: 4175806464
locale: enu
programDir: C:\Program Files (x86)\Auslogics\BoostSpeed\
disks:
- 0:
  - n: C:\
  - freeSize: 336136458240
- 1:
  - n: E:\
  - freeSize: 578609655808
monitors:
- 0:
  - x: 0
  - y: 0
  - dX: 1366
  - dY: 768
  - pPI: 96
  - primary: 1
monitorDevices:
- screenW: 1366
- screenH: 768
- list:
  - 0:
    - name: Generic PnP Monitor
    - type:
    - manufacturer: (Standard monitor types)
    - width: -1
    - height: -1
    - ppiX: 96
    - ppiY: 96
    - availability: Offline
  - 1:
    - name: Default Monitor
    - type:
    - manufacturer:
    - width: 1366
    - height: 768
    - ppiX: 96
    - ppiY: 96
    - availability: Running or Full Power
startups:
- list:
  - 0:
    - name: IntelRapid
    - command: IntelRapid.lnk
    - location: Startup
    - user: bokluk\huujm
  - 1:
    - name: nssyncer
    - command: nssyncer.lnk
    - location: Startup
    - user: bokluk\huujm
  - 2:
    - name: NCH Sync Service
    - command: C:\Users\huujm\AppData\Roaming\NCH Software\DrawPad\DpEditor.exe
    - location: HKU\S-1-5-21-1919952080-3825012487-1269834413-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: bokluk\huujm
  - 3:
    - name: Riot Vanguard
    - command: "C:\Program Files\Riot Vanguard\vgtray.exe"
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 4:
    - name: ForteConfig
    - command: "C:\Program Files\Conexant\ForteConfig\fmapp.exe"
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 5:
    - name: SmartAudio
    - command: "C:\Program Files\CONEXANT\SAII\SACpl.exe" /t
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
  - 6:
    - name: cAudioFilterAgent
    - command: "C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe"
    - location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    - user: Public
cpus:
- list:
  - 0:
    - codeName:
    - descr: Intel64 Family 6 Model 55 Stepping 8
    - frequency: 2166
    - coresCount: 4
startMenu:
- list:
  - 0:
    - name: Default:Start Menu
    - groupName: Start Menu
    - user: Default
  - 1:
    - name: Default:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: Default
  - 2:
    - name: Default:Start Menu\Programs\Accessibility
    - groupName: Start Menu\Programs\Accessibility
    - user: Default
  - 3:
    - name: Default:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: Default
  - 4:
    - name: Default:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: Default
  - 5:
    - name: Default:Start Menu\Programs\System Tools
    - groupName: Start Menu\Programs\System Tools
    - user: Default
  - 6:
    - name: Public:Start Menu
    - groupName: Start Menu
    - user: Public
  - 7:
    - name: Public:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: Public
  - 8:
    - name: Public:Start Menu\Programs\Accessibility
    - groupName: Start Menu\Programs\Accessibility
    - user: Public
  - 9:
    - name: Public:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: Public
  - 10:
    - name: Public:Start Menu\Programs\Accessories\System Tools
    - groupName: Start Menu\Programs\Accessories\System Tools
    - user: Public
  - 11:
    - name: Public:Start Menu\Programs\Administrative Tools
    - groupName: Start Menu\Programs\Administrative Tools
    - user: Public
  - 12:
    - name: Public:Start Menu\Programs\Auslogics
    - groupName: Start Menu\Programs\Auslogics
    - user: Public
  - 13:
    - name: Public:Start Menu\Programs\Auslogics\BoostSpeed
    - groupName: Start Menu\Programs\Auslogics\BoostSpeed
    - user: Public
  - 14:
    - name: Public:Start Menu\Programs\BS.Player
    - groupName: Start Menu\Programs\BS.Player
    - user: Public
  - 15:
    - name: Public:Start Menu\Programs\Conexant
    - groupName: Start Menu\Programs\Conexant
    - user: Public
  - 16:
    - name: Public:Start Menu\Programs\Conexant\SAII
    - groupName: Start Menu\Programs\Conexant\SAII
    - user: Public
  - 17:
    - name: Public:Start Menu\Programs\Dolby
    - groupName: Start Menu\Programs\Dolby
    - user: Public
  - 18:
    - name: Public:Start Menu\Programs\Driver Booster 8
    - groupName: Start Menu\Programs\Driver Booster 8
    - user: Public
  - 19:
    - name: Public:Start Menu\Programs\Driver Identifier
    - groupName: Start Menu\Programs\Driver Identifier
    - user: Public
  - 20:
    - name: Public:Start Menu\Programs\Driver Talent
    - groupName: Start Menu\Programs\Driver Talent
    - user: Public
  - 21:
    - name: Public:Start Menu\Programs\IOBit Driver Booster
    - groupName: Start Menu\Programs\IOBit Driver Booster
    - user: Public
  - 22:
    - name: Public:Start Menu\Programs\KMSpico 11 FINAL
    - groupName: Start Menu\Programs\KMSpico 11 FINAL
    - user: Public
  - 23:
    - name: Public:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: Public
  - 24:
    - name: Public:Start Menu\Programs\Microsoft Silverlight
    - groupName: Start Menu\Programs\Microsoft Silverlight
    - user: Public
  - 25:
    - name: Public:Start Menu\Programs\NVIDIA Corporation
    - groupName: Start Menu\Programs\NVIDIA Corporation
    - user: Public
  - 26:
    - name: Public:Start Menu\Programs\Riot Games
    - groupName: Start Menu\Programs\Riot Games
    - user: Public
  - 27:
    - name: Public:Start Menu\Programs\StartUp
    - groupName: Start Menu\Programs\StartUp
    - user: Public
  - 28:
    - name: Public:Start Menu\Programs\System Tools
    - groupName: Start Menu\Programs\System Tools
    - user: Public
  - 29:
    - name: Public:Start Menu\Programs\WinRAR
    - groupName: Start Menu\Programs\WinRAR
    - user: Public
  - 30:
    - name: Public:Start Menu\Programs\Инструменти на Microsoft Office 2016
    - groupName: Start Menu\Programs\Инструменти на Microsoft Office 2016
    - user: Public
  - 31:
    - name: bokluk\huujm:Start Menu
    - groupName: Start Menu
    - user: bokluk\huujm
  - 32:
    - name: bokluk\huujm:Start Menu\Programs
    - groupName: Start Menu\Programs
    - user: bokluk\huujm
  - 33:
    - name: bokluk\huujm:Start Menu\Programs\Accessibility
    - groupName: Start Menu\Programs\Accessibility
    - user: bokluk\huujm
  - 34:
    - name: bokluk\huujm:Start Menu\Programs\Accessories
    - groupName: Start Menu\Programs\Accessories
    - user: bokluk\huujm
  - 35:
    - name: bokluk\huujm:Start Menu\Programs\Administrative Tools
    - groupName: Start Menu\Programs\Administrative Tools
    - user: bokluk\huujm
  - 36:
    - name: bokluk\huujm:Start Menu\Programs\Maintenance
    - groupName: Start Menu\Programs\Maintenance
    - user: bokluk\huujm
  - 37:
    - name: bokluk\huujm:Start Menu\Programs\Riot Games
    - groupName: Start Menu\Programs\Riot Games
    - user: bokluk\huujm
  - 38:
    - name: bokluk\huujm:Start Menu\Programs\Startup
    - groupName: Start Menu\Programs\Startup
    - user: bokluk\huujm
  - 39:
    - name: bokluk\huujm:Start Menu\Programs\System Tools
    - groupName: Start Menu\Programs\System Tools
    - user: bokluk\huujm
  - 40:
    - name: bokluk\huujm:Start Menu\Programs\WinRAR
    - groupName: Start Menu\Programs\WinRAR
    - user: bokluk\huujm
devices:
- list:
  - 0:
    - classID: USB
    - name: USB Composite Device
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.17238
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0005
  - 1:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.17238
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0021
  - 2:
    - classID: System
    - name: Motherboard resources
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.17238
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0027
  - 3:
    - classID: System
    - name: Microsoft ACPI-Compliant Embedded Controller
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.17238
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0024
  - 4:
    - classID: Battery
    - name: Microsoft ACPI-Compliant Control Method Battery
    - manufacturer: Microsoft
    - classGUID: {72631E54-78A4-11D0-BCF7-00AA00B7B32A}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}\0001
  - 5:
    - classID: System
    - name: System CMOS/real time clock
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.17238
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0006
  - 6:
    - classID: Volume
    - name: Generic volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.18266
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0000
  - 7:
    - classID: Unknown
    - name: Root Print Queue
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0000
  - 8:
    - classID: Unknown
    - name: Speakers (Conexant SmartAudio HD)
    - manufacturer: Microsoft
    - classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
    - driverProvider: Microsoft
    - driverDate: 8/22/2013
    - driverVersion: 6.3.9600.16384
    - driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0025
  - 9:
    - classID: HIDClass
    - name: HID-compliant consumer control device
    - manufacturer: Microsoft
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0003
  - 10:
    - classID: System
    - name: Volume Manager
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0022
  - 11:
    - classID: HIDClass
    - name: USB Input Device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.17041
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0000
  - 12:
    - classID: Net
    - name: Realtek PCIe GbE Family Controller
    - manufacturer: Realtek
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Realtek
    - driverDate: 8/11/2021
    - driverVersion: 8.88.811.2021
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0000
  - 13:
    - classID: System
    - name: Microsoft Basic Display Driver
    - manufacturer: (Standard display types)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0030
  - 14:
    - classID: Unknown
    - name: Microsoft IPv4 IPv6 Transition Adapter Bus
    - manufacturer: Microsoft
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0001
  - 15:
    - classID: Display
    - name: Intel(R) HD Graphics
    - manufacturer: Intel Corporation
    - classGUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel Corporation
    - driverDate: 1/21/2020
    - driverVersion: 10.18.10.5129
    - driverGUID: {4d36e968-e325-11ce-bfc1-08002be10318}\0000
  - 16:
    - classID: System
    - name: ACPI Thermal Zone
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.17238
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0011
  - 17:
    - classID: hdc
    - name: ATA Channel 0
    - manufacturer: (Standard IDE ATA/ATAPI controllers)
    - classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0001
  - 18:
    - classID: hdc
    - name: ATA Channel 1
    - manufacturer: (Standard IDE ATA/ATAPI controllers)
    - classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0002
  - 19:
    - classID: System
    - name: Programmable interrupt controller
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.17238
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0026
  - 20:
    - classID: MEDIA
    - name: Intel(R) Display Audio
    - manufacturer: Intel(R) Corporation
    - classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel(R) Corporation
    - driverDate: 9/9/2014
    - driverVersion: 6.16.0.3154
    - driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0000
  - 21:
    - classID: System
    - name: High Precision Event Timer
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 11/7/2008
    - driverVersion: 7.0.1.1011
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0007
  - 22:
    - classID: Unknown
    - name: Microphone (Conexant SmartAudio HD)
    - manufacturer: Microsoft
    - classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
    - driverProvider: Microsoft
    - driverDate: 8/22/2013
    - driverVersion: 6.3.9600.16384
    - driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0024
  - 23:
    - classID: System
    - name: Standard Power Management Controller
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.17238
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0010
  - 24:
    - classID: System
    - name: Composite Bus Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0000
  - 25:
    - classID: System
    - name: Microsoft Virtual Drive Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0013
  - 26:
    - classID: Net
    - name: Microsoft Wi-Fi Direct Virtual Adapter
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0005
  - 27:
    - classID: Net
    - name: Microsoft ISATAP Adapter
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0002
  - 28:
    - classID: Battery
    - name: Microsoft AC Adapter
    - manufacturer: Microsoft
    - classGUID: {72631E54-78A4-11D0-BCF7-00AA00B7B32A}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}\0000
  - 29:
    - classID: SCSIAdapter
    - name: Microsoft Storage Spaces Controller
    - manufacturer: Microsoft
    - classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.18217
    - driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0000
  - 30:
    - classID: HIDClass
    - name: HID-compliant system controller
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.17041
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0004
  - 31:
    - classID: HIDClass
    - name: USB Input Device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.17041
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0001
  - 32:
    - classID: System
    - name: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor SoC Transaction Router - 0F00
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 7/18/2018
    - driverVersion: 10.1.1.44
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0015
  - 33:
    - classID: Net
    - name: Microsoft Kernel Debug Network Adapter
    - manufacturer: Microsoft
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0001
  - 34:
    - classID: Unknown
    - name: Microsoft XPS Document Writer
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0001
  - 35:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0000
  - 36:
    - classID: VolumeSnapshot
    - name: Generic volume shadow copy
    - manufacturer: Microsoft
    - classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0001
  - 37:
    - classID: System
    - name: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor Platform Control Unit - LPC: Bridge to Intel Legacy Block - 0F1C
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 7/18/2018
    - driverVersion: 10.1.1.44
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0020
  - 38:
    - classID: USB
    - name: Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
    - manufacturer: Generic USB xHCI Host Controller
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 10/6/2014
    - driverVersion: 6.3.9600.17393
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0000
  - 39:
    - classID: System
    - name: ACPI Lid
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.17238
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0008
  - 40:
    - classID: Unknown
    - name: Keyboard_Filter_01
    - manufacturer:
    - classGUID: {00000000-0000-0000-0000-000000000000}
    - driverProvider:
    - driverDate:
    - driverVersion:
    - driverGUID:
  - 41:
    - classID: System
    - name: Intel(R) Trusted Execution Engine Interface
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 1/12/2014
    - driverVersion: 1.1.0.1064
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0033
  - 42:
    - classID: hdc
    - name: Standard Dual Channel PCI IDE Controller
    - manufacturer: (Standard IDE ATA/ATAPI controllers)
    - classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0000
  - 43:
    - classID: Mouse
    - name: PS/2 Compatible Mouse
    - manufacturer: Microsoft
    - classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.17808
    - driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0000
  - 44:
    - classID: System
    - name: UMBus Root Bus Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0001
  - 45:
    - classID: System
    - name: High Definition Audio Controller
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 7/23/2014
    - driverVersion: 6.3.9600.17238
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0016
  - 46:
    - classID: Keyboard
    - name: HID Keyboard Device
    - manufacturer: (Standard keyboards)
    - classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.17808
    - driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0001
  - 47:
    - classID: Unknown
    - name: Microsoft Device Association Root Enumerator
    - manufacturer: Microsoft
    - classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0000
  - 48:
    - classID: Computer
    - name: ACPI x64-based PC
    - manufacturer: (Standard computers)
    - classGUID: {4D36E966-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {4d36e966-e325-11ce-bfc1-08002be10318}\0000
  - 49:
    - classID: Mouse
    - name: HID-compliant mouse
    - manufacturer: Microsoft
    - classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.17808
    - driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0002
  - 50:
    - classID: MEDIA
    - name: Conexant SmartAudio HD
    - manufacturer: Conexant
    - classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Conexant
    - driverDate: 1/30/2015
    - driverVersion: 8.65.55.56
    - driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0001
  - 51:
    - classID: System
    - name: Pci Bus
    - manufacturer: AMD
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: AMD
    - driverDate: 2/2/2021
    - driverVersion: 21.10.0.1
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0014
  - 52:
    - classID: System
    - name: Lenovo ACPI-Compliant Virtual Power Controller
    - manufacturer: Lenovo
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Lenovo
    - driverDate: 7/29/2014
    - driverVersion: 15.22.46.2
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0037
  - 53:
    - classID: USB
    - name: USB Root Hub (xHCI)
    - manufacturer: (Standard USB HUBs)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 10/10/2015
    - driverVersion: 6.3.9600.18088
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0001
  - 54:
    - classID: System
    - name: ACPI Power Button
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.17238
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0009
  - 55:
    - classID: System
    - name: Microsoft ACPI-Compliant System
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.17393
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0005
  - 56:
    - classID: System
    - name: Microsoft Basic Render Driver
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.17031
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0029
  - 57:
    - classID: System
    - name: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor PCI Express - Root Port 3 - 0F4C
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 7/18/2018
    - driverVersion: 10.1.1.44
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0018
  - 58:
    - classID: Unknown
    - name: Fax
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0002
  - 59:
    - classID: Volume
    - name: Generic volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.18266
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0002
  - 60:
    - classID: DiskDrive
    - name: ST1000LM024 HN-M101MBB ATA Device
    - manufacturer: (Standard disk drives)
    - classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0000
  - 61:
    - classID: Keyboard
    - name: Lenovo Keyboard Device
    - manufacturer: Alps Electric
    - classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Alps
    - driverDate: 7/20/2015
    - driverVersion: 1.0.0.2
    - driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0000
  - 62:
    - classID: System
    - name: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor Platform Control Unit - SMBus Port - 0F12
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 7/18/2018
    - driverVersion: 10.1.1.44
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0032
  - 63:
    - classID: Unknown
    - name: Изпрати към OneNote 16
    - manufacturer: Microsoft
    - classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0003
  - 64:
    - classID: System
    - name: ACPI Fixed Feature Button
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.17238
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0012
  - 65:
    - classID: System
    - name: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor PCI Express - Root Port 1 - 0F48
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 7/18/2018
    - driverVersion: 10.1.1.44
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0017
  - 66:
    - classID: USB
    - name: Generic USB Hub
    - manufacturer: (Standard USB HUBs)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 10/10/2015
    - driverVersion: 6.3.9600.18088
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0002
  - 67:
    - classID: System
    - name: Intel(R) 82802 Firmware Hub Device
    - manufacturer: Intel
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.17238
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0025
  - 68:
    - classID: Monitor
    - name: Generic PnP Monitor
    - manufacturer: (Standard monitor types)
    - classGUID: {4D36E96E-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {4d36e96e-e325-11ce-bfc1-08002be10318}\0003
  - 69:
    - classID: Keyboard
    - name: HID Keyboard Device
    - manufacturer: (Standard keyboards)
    - classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.17808
    - driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0002
  - 70:
    - classID: System
    - name: Microsoft Windows Management Interface for ACPI
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0023
  - 71:
    - classID: Volume
    - name: Generic volume
    - manufacturer: Microsoft
    - classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.18266
    - driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0001
  - 72:
    - classID: Display
    - name: NVIDIA GeForce 820M
    - manufacturer: NVIDIA
    - classGUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
    - driverProvider: NVIDIA
    - driverDate: 7/18/2017
    - driverVersion: 22.21.13.8494
    - driverGUID: {4d36e968-e325-11ce-bfc1-08002be10318}\0001
  - 73:
    - classID: MEDIA
    - name: NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
    - manufacturer: NVIDIA
    - classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
    - driverProvider: NVIDIA
    - driverDate: 9/19/2017
    - driverVersion: 4.2.2.0
    - driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0010
  - 74:
    - classID: System
    - name: NVVHCI Enumerator
    - manufacturer: NVIDIA
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: NVIDIA
    - driverDate: 12/27/2016
    - driverVersion: 2.2.2151.6378
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0036
  - 75:
    - classID: USB
    - name: BRLINK Bluetooth 5.1 Device
    - manufacturer: BARROT Corporation
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: BARROT Corporation
    - driverDate: 7/6/2021
    - driverVersion: 1.0.0.6
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0006
  - 76:
    - classID: System
    - name: System timer
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.17238
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0028
  - 77:
    - classID: System
    - name: NDIS Virtual Network Adapter Enumerator
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0002
  - 78:
    - classID: USB
    - name: Realtek USB 2.0 Card Reader
    - manufacturer: Realtek Semiconductor Corp.
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Realtek Semiconductor Corp.
    - driverDate: 12/10/2019
    - driverVersion: 10.0.18362.31255
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0008
  - 79:
    - classID: System
    - name: Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor PCI Express - Root Port 4 - 0F4E
    - manufacturer: INTEL
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: INTEL
    - driverDate: 7/18/2018
    - driverVersion: 10.1.1.44
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0019
  - 80:
    - classID: USB
    - name: USB Composite Device
    - manufacturer: (Standard USB Host Controller)
    - classGUID: {36FC9E60-C465-11CF-8056-444553540000}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.17238
    - driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0007
  - 81:
    - classID: HIDClass
    - name: HID-compliant vendor-defined device
    - manufacturer: (Standard system devices)
    - classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.17041
    - driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0002
  - 82:
    - classID: System
    - name: Microsoft System Management BIOS Driver
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0031
  - 83:
    - classID: System
    - name: Intel(R) Sideband Fabric Device
    - manufacturer: Intel Corporation
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel Corporation
    - driverDate: 5/22/2015
    - driverVersion: 603.9600.2311.467
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0034
  - 84:
    - classID: System
    - name: Plug and Play Software Device Enumerator
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.17415
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0003
  - 85:
    - classID: System
    - name: IWD Bus Enumerator
    - manufacturer: (Standard system devices)
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel Corporation
    - driverDate: 11/19/2015
    - driverVersion: 4.5.71.0
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0035
  - 86:
    - classID: Processor
    - name: Intel(R) Pentium(R) CPU N3540 @ 2.16GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 4/21/2009
    - driverVersion: 6.3.9600.16384
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0000
  - 87:
    - classID: Processor
    - name: Intel(R) Pentium(R) CPU N3540 @ 2.16GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 4/21/2009
    - driverVersion: 6.3.9600.16384
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0001
  - 88:
    - classID: Processor
    - name: Intel(R) Pentium(R) CPU N3540 @ 2.16GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 4/21/2009
    - driverVersion: 6.3.9600.16384
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0002
  - 89:
    - classID: Processor
    - name: Intel(R) Pentium(R) CPU N3540 @ 2.16GHz
    - manufacturer: Intel
    - classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
    - driverProvider: Microsoft
    - driverDate: 4/21/2009
    - driverVersion: 6.3.9600.16384
    - driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0003
  - 90:
    - classID: System
    - name: Remote Desktop Device Redirector Bus
    - manufacturer: Microsoft
    - classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2006
    - driverVersion: 6.3.9600.16384
    - driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0004
  - 91:
    - classID: CDROM
    - name: HL-DT-ST DVDRAM GUA0N ATA Device
    - manufacturer: (Standard CD-ROM drives)
    - classGUID: {4D36E965-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Microsoft
    - driverDate: 6/21/2013
    - driverVersion: 6.3.9600.16384
    - driverGUID: {4d36e965-e325-11ce-bfc1-08002be10318}\0000
  - 92:
    - classID: Image
    - name: Lenovo EasyCamera
    - manufacturer: DMAX-AVC
    - classGUID: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
    - driverProvider: Sonix
    - driverDate: 8/22/2017
    - driverVersion: 6.0.1326.47
    - driverGUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}\0000
  - 93:
    - classID: Net
    - name: Intel(R) Dual Band Wireless-AC 3160
    - manufacturer: Intel Corporation
    - classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
    - driverProvider: Intel
    - driverDate: 4/29/2019
    - driverVersion: 18.33.17.1
    - driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0004

1 answer

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Answer 1

Suzanna

Pro answer

Added an answer Feb 18, 2022 at 12:47 PM

Translate

Dear user18405,

Thank you for posting your question on our forum and using our product.

We will appreciate your assistance in helping us figure out what went wrong and how we could fix it. Could you please describe your issue in more details and send us a screenshot of the error message you get?

To make a screenshot please follow these steps:

1. Press the ‘Prt Scr’ button (nothing visible will happen, the screenshot is saved to a virtual clipboard);

2. Launch Paint (press ‘Start’, type ‘Paint’ and press the ‘Enter’ button);

3. Select ‘in Paint ‘Paste’ option from the menum;

4. Save the file as a JPG or PNG (not BMP).

Thank you very much in advance for your assistance!

Answer 2

Suzanna

Pro answer

Added an answer Feb 18, 2022 at 12:47 PM

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Dear user18405,

Thank you for posting your question on our forum and using our product.

We will appreciate your assistance in helping us figure out what went wrong and how we could fix it. Could you please describe your issue in more details and send us a screenshot of the error message you get?

To make a screenshot please follow these steps:

1. Press the ‘Prt Scr’ button (nothing visible will happen, the screenshot is saved to a virtual clipboard);

2. Launch Paint (press ‘Start’, type ‘Paint’ and press the ‘Enter’ button);

3. Select ‘in Paint ‘Paste’ option from the menum;

4. Save the file as a JPG or PNG (not BMP).

Thank you very much in advance for your assistance!

Answer 3

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