vignettes
Pour les voir il faut les ouvrir les photos dans leur lecteur.
Peut-on les récupérer?
J'ai déjà suivi les indications usuelles de Windows sans résultat.
Est-ce une coincidence?
Merci.
- browser: chrome.exe
- oS: Windows 10 x64 Professional Edition (build: 19045)
- winPath: C:\WINDOWS\
- userDir: C:\Users\Usuario\AppData\Roaming\
- freeRam: 4198973440
- locale: esm
- programDir: C:\Program Files (x86)\Auslogics\BoostSpeed\
- disks:
- 0:
- n: C:\
- freeSize: 395436032
- 1:
- n: E:\
- freeSize: 500776304640
- 0:
- monitors:
- 0:
- x: 0
- y: 0
- dX: 1360
- dY: 768
- pPI: 96
- primary: 1
- 0:
- monitorDevices:
- screenW: 1360
- screenH: 768
- list:
- 0:
- name: Monitor PnP genérico
- type:
- manufacturer: Samsung Electric Company
- width: 1360
- height: 768
- ppiX: 96
- ppiY: 96
- availability:
- 0:
- startups:
- list:
- 0:
- name: OneDriveSetup
- command: C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
- location: HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
- user: NT AUTHORITY\LOCAL SERVICE
- 1:
- name: GoogleDriveFS
- command: C:\Program Files\Google\Drive File Stream\83.0.2.0\GoogleDriveFS.exe --startup_mode
- location: HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
- user: NT AUTHORITY\LOCAL SERVICE
- 2:
- name: OneDriveSetup
- command: C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
- location: HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
- user: NT AUTHORITY\NETWORK SERVICE
- 3:
- name: GoogleDriveFS
- command: C:\Program Files\Google\Drive File Stream\83.0.2.0\GoogleDriveFS.exe --startup_mode
- location: HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
- user: NT AUTHORITY\NETWORK SERVICE
- 4:
- name: CCleaner Smart Cleaning
- command: "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
- location: HKU\S-1-5-21-1997442608-18229066-420258573-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
- user: MCB-GHIA\Usuario
- 5:
- name: MicrosoftEdgeAutoLaunch_D74866CC9A9FD7473DAB98067A84C526
- command: "C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" --win-session-start
- location: HKU\S-1-5-21-1997442608-18229066-420258573-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
- user: MCB-GHIA\Usuario
- 6:
- name: GoogleDriveFS
- command: "C:\Program Files\Google\Drive File Stream\83.0.2.0\GoogleDriveFS.exe" --startup_mode
- location: HKU\S-1-5-21-1997442608-18229066-420258573-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
- user: MCB-GHIA\Usuario
- 7:
- name: BingSvc
- command: C:\Users\Usuario\AppData\Local\Microsoft\BingSvc\BingSvc.exe
- location: HKU\S-1-5-21-1997442608-18229066-420258573-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
- user: MCB-GHIA\Usuario
- 8:
- name: BingWallpaperApp
- command: C:\Users\Usuario\AppData\Local\Microsoft\BingWallpaperApp\BingWallpaperApp.exe
- location: HKU\S-1-5-21-1997442608-18229066-420258573-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
- user: MCB-GHIA\Usuario
- 9:
- name: Avast SecureLine VPN
- command: C:\PROGRA~1\AVASTS~1\SECURE~1\Vpn.exe /nogui
- location: Common Startup
- user: Public
- 10:
- name: AVGUI.exe
- command: "C:\Program Files\AVG\Antivirus\AvLaunch.exe" /gui
- location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
- user: Public
- 11:
- name: CDAServer
- command: C:\Program Files\Common Files\Common Desktop Agent\CDASrv.exe
- location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
- user: Public
- 0:
- list:
- cpus:
- list:
- 0:
- codeName:
- descr: Intel64 Family 6 Model 76 Stepping 3
- frequency: 1910
- coresCount: 4
- 0:
- list:
- startMenu:
- list:
- 0:
- name: Default:Start Menu
- groupName: Start Menu
- user: Default
- 1:
- name: Default:Start Menu\Programas
- groupName: Start Menu\Programas
- user: Default
- 2:
- name: Default:Start Menu\Programs
- groupName: Start Menu\Programs
- user: Default
- 3:
- name: Default:Start Menu\Programs\Accessibility
- groupName: Start Menu\Programs\Accessibility
- user: Default
- 4:
- name: Default:Start Menu\Programs\Accessories
- groupName: Start Menu\Programs\Accessories
- user: Default
- 5:
- name: Default:Start Menu\Programs\Maintenance
- groupName: Start Menu\Programs\Maintenance
- user: Default
- 6:
- name: Default:Start Menu\Programs\System Tools
- groupName: Start Menu\Programs\System Tools
- user: Default
- 7:
- name: Default:Start Menu\Programs\Windows PowerShell
- groupName: Start Menu\Programs\Windows PowerShell
- user: Default
- 8:
- name: Public:Start Menu
- groupName: Start Menu
- user: Public
- 9:
- name: Public:Start Menu\Programas
- groupName: Start Menu\Programas
- user: Public
- 10:
- name: Public:Start Menu\Programs
- groupName: Start Menu\Programs
- user: Public
- 11:
- name: Public:Start Menu\Programs\Accessibility
- groupName: Start Menu\Programs\Accessibility
- user: Public
- 12:
- name: Public:Start Menu\Programs\Accessories
- groupName: Start Menu\Programs\Accessories
- user: Public
- 13:
- name: Public:Start Menu\Programs\Accessories\System Tools
- groupName: Start Menu\Programs\Accessories\System Tools
- user: Public
- 14:
- name: Public:Start Menu\Programs\Administrative Tools
- groupName: Start Menu\Programs\Administrative Tools
- user: Public
- 15:
- name: Public:Start Menu\Programs\Any Video Downloader
- groupName: Start Menu\Programs\Any Video Downloader
- user: Public
- 16:
- name: Public:Start Menu\Programs\Auslogics
- groupName: Start Menu\Programs\Auslogics
- user: Public
- 17:
- name: Public:Start Menu\Programs\Auslogics\BoostSpeed
- groupName: Start Menu\Programs\Auslogics\BoostSpeed
- user: Public
- 18:
- name: Public:Start Menu\Programs\Auslogics\Disk Defrag
- groupName: Start Menu\Programs\Auslogics\Disk Defrag
- user: Public
- 19:
- name: Public:Start Menu\Programs\Auslogics\Disk Defrag Ultimate
- groupName: Start Menu\Programs\Auslogics\Disk Defrag Ultimate
- user: Public
- 20:
- name: Public:Start Menu\Programs\Auslogics\Driver Updater
- groupName: Start Menu\Programs\Auslogics\Driver Updater
- user: Public
- 21:
- name: Public:Start Menu\Programs\CCleaner
- groupName: Start Menu\Programs\CCleaner
- user: Public
- 22:
- name: Public:Start Menu\Programs\File Viewer Plus 4
- groupName: Start Menu\Programs\File Viewer Plus 4
- user: Public
- 23:
- name: Public:Start Menu\Programs\Foxit PDF Reader
- groupName: Start Menu\Programs\Foxit PDF Reader
- user: Public
- 24:
- name: Public:Start Menu\Programs\Glary Utilities
- groupName: Start Menu\Programs\Glary Utilities
- user: Public
- 25:
- name: Public:Start Menu\Programs\Maintenance
- groupName: Start Menu\Programs\Maintenance
- user: Public
- 26:
- name: Public:Start Menu\Programs\Microsoft Office 2013
- groupName: Start Menu\Programs\Microsoft Office 2013
- user: Public
- 27:
- name: Public:Start Menu\Programs\Microsoft Office 2013\Herramientas de Office 2013
- groupName: Start Menu\Programs\Microsoft Office 2013\Herramientas de Office 2013
- user: Public
- 28:
- name: Public:Start Menu\Programs\Outbyte
- groupName: Start Menu\Programs\Outbyte
- user: Public
- 29:
- name: Public:Start Menu\Programs\ProtonVPN
- groupName: Start Menu\Programs\ProtonVPN
- user: Public
- 30:
- name: Public:Start Menu\Programs\Samsung Printers
- groupName: Start Menu\Programs\Samsung Printers
- user: Public
- 31:
- name: Public:Start Menu\Programs\ShareX
- groupName: Start Menu\Programs\ShareX
- user: Public
- 32:
- name: Public:Start Menu\Programs\StartUp
- groupName: Start Menu\Programs\StartUp
- user: Public
- 33:
- name: Public:Start Menu\Programs\System Tools
- groupName: Start Menu\Programs\System Tools
- user: Public
- 34:
- name: Public:Start Menu\Programs\VideoLAN
- groupName: Start Menu\Programs\VideoLAN
- user: Public
- 35:
- name: Public:Start Menu\Programs\VideoProc
- groupName: Start Menu\Programs\VideoProc
- user: Public
- 36:
- name: Public:Start Menu\Programs\Windows PowerShell
- groupName: Start Menu\Programs\Windows PowerShell
- user: Public
- 37:
- name: Public:Start Menu\Programs\WinRAR
- groupName: Start Menu\Programs\WinRAR
- user: Public
- 38:
- name: Public:Start Menu\Programs\Wondershare
- groupName: Start Menu\Programs\Wondershare
- user: Public
- 39:
- name: Public:Start Menu\Programs\Wondershare\Dr.Fone
- groupName: Start Menu\Programs\Wondershare\Dr.Fone
- user: Public
- 40:
- name: Public:Start Menu\Programs\Wondershare\MobileTransPro
- groupName: Start Menu\Programs\Wondershare\MobileTransPro
- user: Public
- 41:
- name: Public:Start Menu\Programs\Wondershare\Wondershare MobileTransPro Update
- groupName: Start Menu\Programs\Wondershare\Wondershare MobileTransPro Update
- user: Public
- 42:
- name: MCB-GHIA\Usuario:Start Menu
- groupName: Start Menu
- user: MCB-GHIA\Usuario
- 43:
- name: MCB-GHIA\Usuario:Start Menu\Programas
- groupName: Start Menu\Programas
- user: MCB-GHIA\Usuario
- 44:
- name: MCB-GHIA\Usuario:Start Menu\Programs
- groupName: Start Menu\Programs
- user: MCB-GHIA\Usuario
- 45:
- name: MCB-GHIA\Usuario:Start Menu\Programs\Accessibility
- groupName: Start Menu\Programs\Accessibility
- user: MCB-GHIA\Usuario
- 46:
- name: MCB-GHIA\Usuario:Start Menu\Programs\Accessories
- groupName: Start Menu\Programs\Accessories
- user: MCB-GHIA\Usuario
- 47:
- name: MCB-GHIA\Usuario:Start Menu\Programs\Administrative Tools
- groupName: Start Menu\Programs\Administrative Tools
- user: MCB-GHIA\Usuario
- 48:
- name: MCB-GHIA\Usuario:Start Menu\Programs\Applications Chrome
- groupName: Start Menu\Programs\Applications Chrome
- user: MCB-GHIA\Usuario
- 49:
- name: MCB-GHIA\Usuario:Start Menu\Programs\Bing Wallpaper
- groupName: Start Menu\Programs\Bing Wallpaper
- user: MCB-GHIA\Usuario
- 50:
- name: MCB-GHIA\Usuario:Start Menu\Programs\DeepL GmbH
- groupName: Start Menu\Programs\DeepL GmbH
- user: MCB-GHIA\Usuario
- 51:
- name: MCB-GHIA\Usuario:Start Menu\Programs\Maintenance
- groupName: Start Menu\Programs\Maintenance
- user: MCB-GHIA\Usuario
- 52:
- name: MCB-GHIA\Usuario:Start Menu\Programs\Startup
- groupName: Start Menu\Programs\Startup
- user: MCB-GHIA\Usuario
- 53:
- name: MCB-GHIA\Usuario:Start Menu\Programs\Subloader
- groupName: Start Menu\Programs\Subloader
- user: MCB-GHIA\Usuario
- 54:
- name: MCB-GHIA\Usuario:Start Menu\Programs\System Tools
- groupName: Start Menu\Programs\System Tools
- user: MCB-GHIA\Usuario
- 55:
- name: MCB-GHIA\Usuario:Start Menu\Programs\TuneUp Utilities 2012
- groupName: Start Menu\Programs\TuneUp Utilities 2012
- user: MCB-GHIA\Usuario
- 56:
- name: MCB-GHIA\Usuario:Start Menu\Programs\TuneUp Utilities 2012\Todas las funciones
- groupName: Start Menu\Programs\TuneUp Utilities 2012\Todas las funciones
- user: MCB-GHIA\Usuario
- 57:
- name: MCB-GHIA\Usuario:Start Menu\Programs\WhatsApp
- groupName: Start Menu\Programs\WhatsApp
- user: MCB-GHIA\Usuario
- 58:
- name: MCB-GHIA\Usuario:Start Menu\Programs\Windows PowerShell
- groupName: Start Menu\Programs\Windows PowerShell
- user: MCB-GHIA\Usuario
- 59:
- name: MCB-GHIA\Usuario:Start Menu\Programs\WinRAR
- groupName: Start Menu\Programs\WinRAR
- user: MCB-GHIA\Usuario
- 60:
- name: MCB-GHIA\Usuario:Start Menu\Programs\Zoom
- groupName: Start Menu\Programs\Zoom
- user: MCB-GHIA\Usuario
- 0:
- list:
- devices:
- list:
- 0:
- classID: Ports
- name: Puerto de impresora ECP (LPT1)
- manufacturer: (Tipos de puerto estándar)
- classGUID: {4D36E978-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e978-e325-11ce-bfc1-08002be10318}\0000
- 1:
- classID: DiskDrive
- name: GL1SSD64G
- manufacturer: (Standard Disk)
- classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
- driverProvider: (Standard Disk)
- driverDate: 06/01/2013
- driverVersion: 2.9.0.0
- driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0000
- 2:
- classID: System
- name: Ventilador ACPI
- manufacturer: (Dispositivos de sistema estándar)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.3636
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0012
- 3:
- classID: System
- name: Sistema CMOS/reloj en tiempo real
- manufacturer: (Dispositivos de sistema estándar)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.3636
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0008
- 4:
- classID: Unknown
- name: Cola de impresión raíz
- manufacturer: Microsoft
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0000
- 5:
- classID: USB
- name: Surface USB xHCI Host Controller
- manufacturer: Microsoft
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Microsoft
- driverDate: 28/07/2016
- driverVersion: 1.0.1.1
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0000
- 6:
- classID: MEDIA
- name: HD-3000 - Microsoft LifeCam.
- manufacturer: Microsoft
- classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 23/09/2012
- driverVersion: 6.10.6006.0
- driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0000
- 7:
- classID: Unknown
- name: Microsoft Print to PDF
- manufacturer: Microsoft
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0004
- 8:
- classID: Net
- name: WAN Miniport (PPPOE)
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0006
- 9:
- classID: Unknown
- name: Adobe PDF
- manufacturer: Adobe
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0010
- 10:
- classID: hdc
- name: Controladora SATA AHCI estándar
- manufacturer: Controladora SATA AHCI estándar
- classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.3636
- driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0000
- 11:
- classID: System
- name: Botón de suspensión ACPI
- manufacturer: (Dispositivos de sistema estándar)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.3636
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0011
- 12:
- classID: CDROM
- name: DTSOFT Virtual CdRom Device
- manufacturer: (Standard CD-ROM drives)
- classGUID: {4D36E965-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2013
- driverVersion: 6.3.9600.16384
- driverGUID: {4d36e965-e325-11ce-bfc1-08002be10318}\0000
- 13:
- classID: Unknown
- name: Altavoces (Realtek High Definition Audio)
- manufacturer: Microsoft
- classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
- driverProvider: Microsoft
- driverDate: 05/12/2019
- driverVersion: 10.0.19041.1
- driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0002
- 14:
- classID: Unknown
- name: Enviar a OneNote 2013
- manufacturer: Microsoft
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0008
- 15:
- classID: Processor
- name: Intel(R) Celeron(R) CPU N3150 @ 1.60GHz
- manufacturer: Intel
- classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
- driverProvider: Microsoft
- driverDate: 20/04/2009
- driverVersion: 10.0.19041.3636
- driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0000
- 16:
- classID: Processor
- name: Intel(R) Celeron(R) CPU N3150 @ 1.60GHz
- manufacturer: Intel
- classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
- driverProvider: Microsoft
- driverDate: 20/04/2009
- driverVersion: 10.0.19041.3636
- driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0001
- 17:
- classID: Processor
- name: Intel(R) Celeron(R) CPU N3150 @ 1.60GHz
- manufacturer: Intel
- classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
- driverProvider: Microsoft
- driverDate: 20/04/2009
- driverVersion: 10.0.19041.3636
- driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0002
- 18:
- classID: Processor
- name: Intel(R) Celeron(R) CPU N3150 @ 1.60GHz
- manufacturer: Intel
- classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
- driverProvider: Microsoft
- driverDate: 20/04/2009
- driverVersion: 10.0.19041.3636
- driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0003
- 19:
- classID: Net
- name: TAP-ProtonVPN Windows Adapter V9
- manufacturer: TAP-ProtonVPN Windows Provider V9
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: TAP-ProtonVPN Windows Provider V9
- driverDate: 07/10/2020
- driverVersion: 9.24.6.601
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0001
- 20:
- classID: Net
- name: Wintun Userspace Tunnel
- manufacturer: WireGuard LLC
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: WireGuard LLC
- driverDate: 12/10/2021
- driverVersion: 0.14.0.0
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0011
- 21:
- classID: System
- name: Zona térmica ACPI
- manufacturer: (Dispositivos de sistema estándar)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.3636
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0013
- 22:
- classID: System
- name: Controladora programable de interrupciones
- manufacturer: (Dispositivos de sistema estándar)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.3636
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0024
- 23:
- classID: Unknown
- name: Microsoft RRAS Root Enumerator
- manufacturer: Microsoft
- classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0002
- 24:
- classID: Net
- name: WAN Miniport (PPTP)
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0005
- 25:
- classID: MEDIA
- name: Sonido Intel(R) para pantallas
- manufacturer: Intel(R) Corporation
- classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
- driverProvider: Intel(R) Corporation
- driverDate: 25/04/2018
- driverVersion: 6.16.0.3208
- driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0002
- 26:
- classID: System
- name: Controlador de infraestructura de virtualización de Microsoft Hyper-V
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.3636
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0000
- 27:
- classID: Net
- name: WAN Miniport (IKEv2)
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0003
- 28:
- classID: System
- name: Enumerador de bus compuesto
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0001
- 29:
- classID: System
- name: Enumerador de unidades virtuales de Microsoft
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0028
- 30:
- classID: DiskDrive
- name: ST1000DM010-2EP102
- manufacturer: (Standard Disk)
- classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
- driverProvider: (Standard Disk)
- driverDate: 06/01/2013
- driverVersion: 2.9.0.0
- driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0001
- 31:
- classID: SCSIAdapter
- name: Controladora de espacios de almacenamiento de Microsoft
- manufacturer: Microsoft
- classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.3636
- driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0000
- 32:
- classID: Ports
- name: Puerto de comunicaciones (COM1)
- manufacturer: (Tipos de puerto estándar)
- classGUID: {4D36E978-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e978-e325-11ce-bfc1-08002be10318}\0001
- 33:
- classID: Ports
- name: Puerto de comunicaciones (COM2)
- manufacturer: (Tipos de puerto estándar)
- classGUID: {4D36E978-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e978-e325-11ce-bfc1-08002be10318}\0002
- 34:
- classID: WPD
- name: F:\
- manufacturer:
- classGUID: {EEC5AD98-8080-425F-922A-DABF3DE3F69A}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.3636
- driverGUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}\0010
- 35:
- classID: System
- name: LPC Interface Controller
- manufacturer: Compal Electronics, INC.
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Compal Electronics, INC.
- driverDate: 08/07/2015
- driverVersion: 1.0.64.8
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0020
- 36:
- classID: Unknown
- name: HP Photosmart A510 series
- manufacturer: HP
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0011
- 37:
- classID: Display
- name: Intel(R) HD Graphics
- manufacturer: Intel Corporation
- classGUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
- driverProvider: Intel Corporation
- driverDate: 26/12/2018
- driverVersion: 20.19.15.5070
- driverGUID: {4d36e968-e325-11ce-bfc1-08002be10318}\0000
- 38:
- classID: Keyboard
- name: Teclado PS/2 estándar
- manufacturer: (Teclados estándar)
- classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0000
- 39:
- classID: Monitor
- name: Monitor PnP genérico
- manufacturer: (Tipo de monitor estándar)
- classGUID: {4D36E96E-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.3636
- driverGUID: {4d36e96e-e325-11ce-bfc1-08002be10318}\0001
- 40:
- classID: HIDClass
- name: Dispositivo de entrada USB
- manufacturer: (Dispositivos de sistema estándar)
- classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.3636
- driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0000
- 41:
- classID: System
- name: Enumerador de bus raíz de UMBus
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0002
- 42:
- classID: DiskDrive
- name: USB Device
- manufacturer: (Standard Disk)
- classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
- driverProvider: (Standard Disk)
- driverDate: 06/01/2013
- driverVersion: 2.9.0.0
- driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0010
- 43:
- classID: System
- name: Puerto raíz PCI Express
- manufacturer: (Dispositivos de sistema estándar)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.3636
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0019
- 44:
- classID: USB
- name: Concentrador USB genérico
- manufacturer: (Concentradores USB estándar)
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Microsoft
- driverDate: 01/12/2023
- driverVersion: 10.0.19041.3803
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0005
- 45:
- classID: Unknown
- name: Microsoft Device Association Root Enumerator
- manufacturer: Microsoft
- classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0001
- 46:
- classID: Computer
- name: Equipo basado en x64 ACPI
- manufacturer: (Equipos estándar)
- classGUID: {4D36E966-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e966-e325-11ce-bfc1-08002be10318}\0000
- 47:
- classID: Net
- name: WAN Miniport (Network Monitor)
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0010
- 48:
- classID: Net
- name: WAN Miniport (IP)
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0007
- 49:
- classID: System
- name: Complejo raíz PCI Express
- manufacturer: (Dispositivos de sistema estándar)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.3636
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0009
- 50:
- classID: USB
- name: Dispositivo de almacenamiento USB
- manufacturer: Dispositivo de almacenamiento USB compatible
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.3636
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0018
- 51:
- classID: System
- name: Puerto raíz PCI Express
- manufacturer: (Dispositivos de sistema estándar)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.3636
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0018
- 52:
- classID: System
- name: Botón de inicio/apagado ACPI
- manufacturer: (Dispositivos de sistema estándar)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.3636
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0010
- 53:
- classID: System
- name: Sistema Microsoft compatible con ACPI
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.3636
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0006
- 54:
- classID: USB
- name: Concentrador raíz USB (USB 3.0)
- manufacturer: (Concentradores USB estándar)
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Microsoft
- driverDate: 01/12/2023
- driverVersion: 10.0.19041.3803
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0001
- 55:
- classID: Net
- name: WAN Miniport (SSTP)
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0002
- 56:
- classID: System
- name: Sistema compatible con Microsoft UEFI
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0007
- 57:
- classID: SCSIAdapter
- name: Asmedia 106x SATA Controller
- manufacturer: Asmedia Technology
- classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
- driverProvider: Asmedia Technology
- driverDate: 23/06/2020
- driverVersion: 3.3.5.0
- driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0001
- 58:
- classID: System
- name: Puente PCI de CPU host estándar
- manufacturer: (Dispositivos de sistema estándar)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.3636
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0016
- 59:
- classID: System
- name: ELAN SMBus Driver
- manufacturer: ELAN SMBus
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: ELAN SMBus
- driverDate: 30/07/2020
- driverVersion: 15.21.1.21
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0034
- 60:
- classID: SecurityDevices
- name: Módulo de plataforma segura 2.0
- manufacturer: (Estándar)
- classGUID: {D94EE5D8-D189-4994-83D2-F68D7D41B0E6}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.3636
- driverGUID: {d94ee5d8-d189-4994-83d2-f68d7d41b0e6}\0000
- 61:
- classID: USB
- name: Dispositivo compuesto USB
- manufacturer: (Controladora de host USB estándar)
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.3636
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0004
- 62:
- classID: System
- name: Intel(R) Trusted Execution Engine Interface
- manufacturer: Intel
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Intel
- driverDate: 10/10/2015
- driverVersion: 2.0.0.1094
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0035
- 63:
- classID: System
- name: Botón de característica fija ACPI
- manufacturer: (Dispositivos de sistema estándar)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.3636
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0015
- 64:
- classID: System
- name: Intel 28F320C3 Flash Update Device Driver v6.6
- manufacturer: Intel, Corp.
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Intel, Corp.
- driverDate: 06/12/2022
- driverVersion: 6.6.0.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0023
- 65:
- classID: Unknown
- name: Micrófono de escritorio (HD-3000 - Microsoft LifeCam.)
- manufacturer: Microsoft
- classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
- driverProvider: Microsoft
- driverDate: 05/12/2019
- driverVersion: 10.0.19041.1
- driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0000
- 66:
- classID: Image
- name: Microsoft LifeCam HD-3000
- manufacturer: Microsoft
- classGUID: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
- driverProvider: Microsoft
- driverDate: 06/01/2016
- driverVersion: 5.20.102.0
- driverGUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}\0001
- 67:
- classID: USB
- name: Concentrador USB genérico
- manufacturer: (Concentradores USB estándar)
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Microsoft
- driverDate: 01/12/2023
- driverVersion: 10.0.19041.3803
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0003
- 68:
- classID: Unknown
- name: Fax
- manufacturer: Microsoft
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0007
- 69:
- classID: Unknown
- name: VTSIO System Timer
- manufacturer: (Standard system devices)
- classGUID: {E8049EEF-3870-4F8C-A54E-4D490E55BBF7}
- driverProvider: Trihedral Engineering Limited
- driverDate: 25/04/2017
- driverVersion: 11.2.29.0
- driverGUID: {e8049eef-3870-4f8c-a54e-4d490e55bbf7}\0000
- 70:
- classID: Unknown
- name: Sintetizador por software GS de tabla de onda de
- manufacturer: Microsoft
- classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0000
- 71:
- classID: MEDIA
- name: Realtek High Definition Audio
- manufacturer: Realtek
- classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
- driverProvider: Realtek Semiconductor Corp.
- driverDate: 20/03/2023
- driverVersion: 6.0.9496.1
- driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0001
- 72:
- classID: Mouse
- name: Mouse compatible con HID
- manufacturer: Microsoft
- classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0001
- 73:
- classID: System
- name: Enumerador de adaptador de red virtual NDIS
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0003
- 74:
- classID: System
- name: Controladora de High Definition Audio
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 18/10/2023
- driverVersion: 10.0.19041.3636
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0017
- 75:
- classID: Unknown
- name: NEC System Firmware
- manufacturer: NEC Personal Computers, Ltd.
- classGUID: {F2E7DD72-6468-4E36-B6F1-6488F42C1B52}
- driverProvider: NEC Personal Computers, Ltd.
- driverDate: 23/12/2019
- driverVersion: 1.0.0.88
- driverGUID: {f2e7dd72-6468-4e36-b6f1-6488f42c1b52}\0000
- 76:
- classID: Net
- name: Realtek PCIe GbE Family Controller
- manufacturer: Realtek
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Realtek
- driverDate: 20/11/2023
- driverVersion: 10.69.1121.2023
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0009
- 77:
- classID: System
- name: Controlador BIOS de Microsoft System Management
- manufacturer: (Dispositivos de sistema estándar)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0032
- 78:
- classID: Unknown
- name: Microsoft XPS Document Writer
- manufacturer: Microsoft
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0006
- 79:
- classID: Unknown
- name: OneNote for Windows 10
- manufacturer: Microsoft
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0003
- 80:
- classID: System
- name: Enumerador de dispositivos de software Plug and Play
- manufacturer: (Dispositivos de sistema estándar)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 05/12/2019
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0004
- 81:
- classID: System
- name: DAEMON Tools Virtual Bus
- manufacturer: DT Soft Ltd
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: DT Soft Ltd
- driverDate: 20/02/2014
- driverVersion: 4.49.1.352
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0036
- 82:
- classID: System
- name: Bus del Redirector de dispositivos de Escritorio remoto
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0005
- 83:
- classID: Net
- name: WAN Miniport (IPv6)
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0008
- 84:
- classID: Net
- name: WAN Miniport (L2TP)
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 20/06/2006
- driverVersion: 10.0.19041.1
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0004
- 0:
- list:
Dear michelmex,
Thank you for posting your question on our forum.
To revert the changes made by the program, please use the Rescue Center (BoostSpeed => File => Rescue Center => Backups => Restore):
If you prefer keeping the changes made by BoostSpeed, but enabling the thumbnail settings back, please mark the checkboxes shown in the screenshot below:
If you would like to skip this part of optimization if the future, please:
- uncheck the Enable system-critical categories checkbox (BoostSpeed => Settings => General)
- as well as the Thumbnail Files checkbox (BoostSpeed => All Tools => Deep Disk Cleaner)
Should you have any other questions or need further assistance, please do not hesitate to contact us.
Dear michelmex,
Thank you for posting your question on our forum.
To revert the changes made by the program, please use the Rescue Center (BoostSpeed => File => Rescue Center => Backups => Restore):
If you prefer keeping the changes made by BoostSpeed, but enabling the thumbnail settings back, please mark the checkboxes shown in the screenshot below:
If you would like to skip this part of optimization if the future, please:
- uncheck the Enable system-critical categories checkbox (BoostSpeed => Settings => General)
- as well as the Thumbnail Files checkbox (BoostSpeed => All Tools => Deep Disk Cleaner)
Should you have any other questions or need further assistance, please do not hesitate to contact us.