83 questions
Translate

My Documents folder

Can I move the "My Documents" Folder to another location/drive?

404 views
May 21, 2021 at 12:10 AM
Translate

Empty Folders Function

Can I safely run an Empty Folder SCAN without deleteing important files like the Document File????????

479 views
May 08, 2021 at 10:53 PM
Translate

Update error message

Is it possible for Auslogic to solve a (0x80070643) error problem ... any recommendations appreciated.
573 views
May 05, 2021 at 11:42 PM
Translate

I want to remove the arrows on the deskyop icons

I want to remove the arrows on the deskyop icons, see the enclosed picture

Tony Bell
556 views
Apr 28, 2021 at 12:04 PM
Translate

Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?
488 views
Apr 25, 2021 at 07:46 AM
Translate

Super slow opening of files and folders

Hi hope all is well with you!!
For the last week I am having issues opening any file or folder. It seems like it takes a minute or 2 for them to open. It is driving me nuts.
I have tried most of the items in https://windowsreport.com/file-explorer-slow-windows-10/ with no effect.
Anything you may provide would be appreciated!
Thank you
Robert
637 views
Apr 21, 2021 at 08:33 PM
Translate

No thumbnails

I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.

Can you help?
971 views
Mar 24, 2021 at 05:13 PM
Translate

How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

743 views
Mar 22, 2021 at 03:45 PM
Translate

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
472 views
Mar 20, 2021 at 04:45 AM
Translate

Empty folder function and Document file

How can I safely run Empty Folder file function without destroying important files, such as Document File???????
462 views
Mar 13, 2021 at 02:12 AM
Translate

que software utilizar para convertir word a Pdf y viceversa

como se abren archivos word de una carpeta sin que se conviertan a Pdf y viceversa

462 views
Feb 26, 2021 at 02:24 PM
Translate

Can't scan disk space

I've been using BoostSpeed successfully on Windows 7 for many years. It hasn't been working for the last 2 months. When it scans the disk space, it gets stuck on a temporary Skype file, and stops scanning. To fix this, I have to re-start my computer, and re-install BoostSpeed 12. My computer has been running painfully slow for the last 2 months. PLEASE HELP!
515 views
Feb 26, 2021 at 07:40 AM
Translate

Right Click Menu

Hello, My question is this: From time to time when I right mouse button click on a file on the desktop or in a folder the computer just freezes with the little blue circle turning for like 20-30 seconds before the right click menu will pop up, it does not do it all the time and seems random and there does not seem to be a reason for this, I have followed all the tutorials online that I could find and that is even why I purchased your software but nothing seems to solve this annoying issue, hopefully you can help. I am also attaching a screen shot to my computer spec details
572 views
Feb 24, 2021 at 07:21 PM
Translate

funzionamento windowes10

Non posso fare un punto di ripristino
528 views
Feb 22, 2021 at 05:23 AM
Translate

descaras

me han desaparecido documentos en la carpeta de descargas al actualizar a la nueva version
524 views
Jan 28, 2021 at 03:44 PM
Translate

I would like to cleanup my windows pc

How can I do Empty File delete without destroying my Document files???
620 views
Jan 15, 2021 at 04:14 AM
Translate

How to remove 0 data files

Is it possible to find all files with 0 kb and deleted them?
I have many mp4 and mp3 files that have ZERO data all over in different folders and drives.

Thank you

544 views
Jan 02, 2021 at 02:05 AM
Translate

Windows 10 Reliability Monitor issue.

I am using Windows 10 20H2 version and BoostSpeed 12 new version.
Control Panel>Security and Maintenance>Reliability Monitor activated history is not available but for 1 day, no computer
reliability and problem history is shown in the graphic display. I have a lap top computer with the same setup as my desktop
and deleted BoostSpeed 12 from the laptop. The reliability and problem history started to show up on the chart. I conclude that there is something in the BoostSpeed software that is affecting this control panel issue. Got any fixes?
642 views
Dec 30, 2020 at 04:42 AM
Translate

Unmount drives

Please tell me why on earth your programme needs to unmounts two drives after the defragmentation process, the one (J:\) that has been defragmented and the other one (O:\) that was not touched by any process of the defragmentation. Only restarting the Win10 operating system made the drives be mounted again, even a partitioning programme (MiniTool) did not find the drives before restart! Next question: how do I prevent this from happening again?
Thanks for your well appreciated help.
520 views
Dec 22, 2020 at 11:19 AM
Translate

Иконка

Почему иконка стала оранжевым

522 views
Dec 01, 2020 at 09:29 AM
Translate

No thumbnails

I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.

Can you help?
971 views
Mar 24, 2021 at 05:13 PM
Translate

一部のアプリやedgeのお気に入りメニューが勝手に消えていることについて

ワンクリックスキャナーを複数回にわたって要求された際、勝手に一部のアプリやedgeのお気に入りメニューが消えている。

930 views
Mar 18, 2020 at 05:10 PM
Translate

Unused Applications - Application Logs

When doing an All Areas Scan the Disk Space never is 'Nothing Found' the result because the following files are always there:
C:\Windows\System32\SleepStudy\ScreenOn\ScreenOnPowerStudyTraceSession-2020 How can I delete, disable the folders of these files. I have gone in to the final files and deleted them, at least I think I have, but the early folders are still there and the Application Logs appear again. How do I get rid of or disable these folders? Thanks!
826 views
Jul 20, 2020 at 01:40 AM
Translate

OpenAL32.dll.

Пожалуйста посоветуйте файл OpenAL32.dll. последствия

812 views
Apr 19, 2020 at 06:26 AM
Translate

Installation error message

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.
785 views
Jul 07, 2020 at 04:16 AM
Translate

Cannot install new version of Pro v11.xxx

Whenever I get the message "a new version 11.~ is available, the download completes but will not install.
Check snip pic attached.

779 views
Feb 01, 2020 at 05:27 PM
Translate

Your help please

I called tech support to fix the follwintg problem "rquires elevation" I am still getting the same thing on numerous sites. Is there
no one that can fix this? Tried you on line solution but it does not work as described.

768 views
Jan 03, 2020 at 04:44 AM
Translate

старая программа на дисе (с) 64 битная называется 7 максисальная

как я могу убрать лишние файлы и програмы остатки 64 битной системы,очистить диск (с)

760 views
Feb 10, 2020 at 02:40 AM
Translate

File transfer software

I thought you guys offered a file-transfer system a while ago. Or am I mistaken?
I want to send a 300 MB video to a colleague, but could not find any reference in the main menu to do so.

749 views
Dec 10, 2019 at 12:05 AM
Translate

How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

743 views
Mar 22, 2021 at 03:45 PM
Translate

スキャンするとリモートデスクトップの履歴が消えてしまう

お世話になります。
リモートデスクトップを使って別のコンピュータと接続しています。
スキャンを実行すると記録されていたIPが初期化されて無くなります。
除外リストに「HKEY_CURRENT_USER\Software\Microsoft\Terminal Server Client\Default\*」を設定しましたが、効果がありません。
他に、Microsoft Print to PDFの保存に使用したフォルダがスキャンするとドキュメントフォルダに初期化されてしまいます。これも除外リストに
「HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\*」を指定したのですが、効果がありません。
このようにWindowsが保存しているIPやフォルダを残すにはどうすれば良いですか。

738 views
May 23, 2020 at 03:02 AM
Translate

how to find and permanently scrub wipe erase delete WIN10 VSS/ Shadow Copy files

Have disabled VSS ok.
Can find no way to erase existing files created by VSS, and they have eaten up neary 50% of my hdd over the last year.

Any help much appreciated!

Best Regards,
Scotty :-)

697 views
May 24, 2020 at 08:18 PM
Translate

Cant Access app

I can access everything on my computer except for a application and winrar after updating my windows.


It shows Windos cannot access the specified device, path or file. You may not have the appropiate permissiong to access the item. I reformated my pc and its the same.

663 views
Jun 15, 2020 at 10:42 PM
Translate

Issues Microsoft Flight Simulator (FS2020)

Hi, I have been a customer of yours for a long time. I am satisfied with the software but now I need to ask a question or rather a report.
I have the license for 3 PCs, and on one PC I have the new MSFS FS2020 simulator. Thanks to the backup I restored the files. The problem is that after deep cleaning privacy, traces in applications, empty folders, registry files, Windows system files could no longer start the game. I thought to warn you and I hope that the problem is solved. Thanks and sorry. My configuration: CPU i7-8700.... Windows 10 PRO.... RAM 48 Gb.... HardDisk M2 NVME samsung 1Tb.... GPU RTX 2060.
642 views
Oct 01, 2020 at 12:43 PM
Translate

Windows 10 Reliability Monitor issue.

I am using Windows 10 20H2 version and BoostSpeed 12 new version.
Control Panel>Security and Maintenance>Reliability Monitor activated history is not available but for 1 day, no computer
reliability and problem history is shown in the graphic display. I have a lap top computer with the same setup as my desktop
and deleted BoostSpeed 12 from the laptop. The reliability and problem history started to show up on the chart. I conclude that there is something in the BoostSpeed software that is affecting this control panel issue. Got any fixes?
642 views
Dec 30, 2020 at 04:42 AM
Translate

Super slow opening of files and folders

Hi hope all is well with you!!
For the last week I am having issues opening any file or folder. It seems like it takes a minute or 2 for them to open. It is driving me nuts.
I have tried most of the items in https://windowsreport.com/file-explorer-slow-windows-10/ with no effect.
Anything you may provide would be appreciated!
Thank you
Robert
637 views
Apr 21, 2021 at 08:33 PM
Translate

Delete"pagefile.sys"

Please edit a BAT file to clean up the C disk for me.
My Email"

Content hidden to protect privacy
"Thank You Very Much.
I wanna delete"pagefile.sys"

626 views
Aug 30, 2019 at 01:57 PM
Translate

I would like to cleanup my windows pc

How can I do Empty File delete without destroying my Document files???
620 views
Jan 15, 2021 at 04:14 AM
Translate

Duplicated Folder

Hello,

My name is Eric Borges and I am having an issue that when I update my windows 10 it's duplicating the windows folder in my C:, (follow attached). I've try to delete in many ways and even tho with the Auslogics app is not working, it's saying that the folder is deleted, but it's not. Is there any way to remove it permanently?

Best.
619 views
Oct 27, 2020 at 07:40 PM
Translate

rundll32

Hi,
Trying to fix 'Enter your user name and password for th efollowing server' message - when I go into mail accounts and re-enter the password a rundll32 problem comes up. Should I run your software Auslogics Trouble shooter?

Thank you,
John.
593 views
Nov 04, 2020 at 10:48 PM