121 questions

Update error message

Is it possible for Auslogic to solve a (0x80070643) error problem ... any recommendations appreciated.
922 views
May 05, 2021 at 11:42 PM

I want to remove the arrows on the deskyop icons

I want to remove the arrows on the deskyop icons, see the enclosed picture

Tony Bell
817 views
Apr 28, 2021 at 12:04 PM

Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?
740 views
Apr 25, 2021 at 07:46 AM

Super slow opening of files and folders

Hi hope all is well with you!!
For the last week I am having issues opening any file or folder. It seems like it takes a minute or 2 for them to open. It is driving me nuts.
I have tried most of the items in https://windowsreport.com/file-explorer-slow-windows-10/ with no effect.
Anything you may provide would be appreciated!
Thank you
Robert
1007 views
Apr 21, 2021 at 08:33 PM

No thumbnails

I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.

Can you help?
1360 views
Mar 24, 2021 at 05:13 PM

How to fix (delete) dead shortcuts?

After fixing of whole system {using default settings) I still see dead links to apps or files which have been moved or deleted while ago.

Ho to fix/delete dead shortcuts/links?

Thanks

1147 views
Mar 22, 2021 at 03:45 PM

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
721 views
Mar 20, 2021 at 04:45 AM

Empty folder function and Document file

How can I safely run Empty Folder file function without destroying important files, such as Document File???????
709 views
Mar 13, 2021 at 02:12 AM

que software utilizar para convertir word a Pdf y viceversa

como se abren archivos word de una carpeta sin que se conviertan a Pdf y viceversa

716 views
Feb 26, 2021 at 02:24 PM

Can't scan disk space

I've been using BoostSpeed successfully on Windows 7 for many years. It hasn't been working for the last 2 months. When it scans the disk space, it gets stuck on a temporary Skype file, and stops scanning. To fix this, I have to re-start my computer, and re-install BoostSpeed 12. My computer has been running painfully slow for the last 2 months. PLEASE HELP!
816 views
Feb 26, 2021 at 07:40 AM

Right Click Menu

Hello, My question is this: From time to time when I right mouse button click on a file on the desktop or in a folder the computer just freezes with the little blue circle turning for like 20-30 seconds before the right click menu will pop up, it does not do it all the time and seems random and there does not seem to be a reason for this, I have followed all the tutorials online that I could find and that is even why I purchased your software but nothing seems to solve this annoying issue, hopefully you can help. I am also attaching a screen shot to my computer spec details
841 views
Feb 24, 2021 at 07:21 PM

funzionamento windowes10

Non posso fare un punto di ripristino
794 views
Feb 22, 2021 at 05:23 AM

descaras

me han desaparecido documentos en la carpeta de descargas al actualizar a la nueva version
786 views
Jan 28, 2021 at 03:44 PM

I would like to cleanup my windows pc

How can I do Empty File delete without destroying my Document files???
954 views
Jan 15, 2021 at 04:14 AM

How to remove 0 data files

Is it possible to find all files with 0 kb and deleted them?
I have many mp4 and mp3 files that have ZERO data all over in different folders and drives.

Thank you

803 views
Jan 02, 2021 at 02:05 AM

Windows 10 Reliability Monitor issue.

I am using Windows 10 20H2 version and BoostSpeed 12 new version.
Control Panel>Security and Maintenance>Reliability Monitor activated history is not available but for 1 day, no computer
reliability and problem history is shown in the graphic display. I have a lap top computer with the same setup as my desktop
and deleted BoostSpeed 12 from the laptop. The reliability and problem history started to show up on the chart. I conclude that there is something in the BoostSpeed software that is affecting this control panel issue. Got any fixes?
1035 views
Dec 30, 2020 at 04:42 AM

Unmount drives

Please tell me why on earth your programme needs to unmounts two drives after the defragmentation process, the one (J:\) that has been defragmented and the other one (O:\) that was not touched by any process of the defragmentation. Only restarting the Win10 operating system made the drives be mounted again, even a partitioning programme (MiniTool) did not find the drives before restart! Next question: how do I prevent this from happening again?
Thanks for your well appreciated help.
769 views
Dec 22, 2020 at 11:19 AM

Иконка

Почему иконка стала оранжевым

758 views
Dec 01, 2020 at 09:29 AM

rundll32

Hi,
Trying to fix 'Enter your user name and password for th efollowing server' message - when I go into mail accounts and re-enter the password a rundll32 problem comes up. Should I run your software Auslogics Trouble shooter?

Thank you,
John.
878 views
Nov 04, 2020 at 10:48 PM

Duplicated Folder

Hello,

My name is Eric Borges and I am having an issue that when I update my windows 10 it's duplicating the windows folder in my C:, (follow attached). I've try to delete in many ways and even tho with the Auslogics app is not working, it's saying that the folder is deleted, but it's not. Is there any way to remove it permanently?

Best.
1113 views
Oct 27, 2020 at 07:40 PM

folder traces

what are folder traces
333 views
Jul 14, 2023 at 11:00 PM

File Explorer

Since running Deep Disk Cleaner the File Explorer view options are now greyed out!
327 views
Nov 13, 2022 at 07:14 AM

Desktop folder unpin from quick access

The desktop folder won't unpin from quick access
302 views
Aug 09, 2023 at 03:22 AM

LOST APPS

I got myself in a bind and I resorted to installing a backup file.
Unfortunately I overlokked the advice that apps would be lost.
I now have a list of about 60 apps listed as "Apps removed while resetting your PC", including Auslogics programs.
Is ther any way that I can recover those apps?
I'm using Windows 10.

Cheers

Bill Wacher
299 views
Aug 05, 2023 at 04:16 AM

Quicken Lock

Occassionally, Quicken crashes. When it does, I must either force quit BoostSpeed or Restart my computer. This is because BoostSpeed locks the Quicken data file. I would like to exclude this file (or the containing folder) from any scanning or "interference" from BoostSpeed - can I do this? Is there any way to prevent BoostSpeed from tormenting my Quicken Files?
277 views
Aug 27, 2023 at 11:10 PM

ARQUIVOS CONTAMINADOS POR TROJANS

Como o auslogics bootspeed informa que tudo no meu computador esta correto se meu antivirus informa que ele esta contaminado por Trojans, pop up etc...
O sistema foi atualizado compulsoriamente pela Microsoft para o win 11.
265 views
Sep 21, 2023 at 09:56 PM

AUTOMATION ERROR THE OBJECT INVOKED HAS DISCONNECTED FROM ITS CLIENTS RUN-TIME ERROR

PLEASE HELP!!!!!!! I INSTALLED A PROGRAM CALLED "QUANTUM RESONANCE MAGNETIC ANALYZER" ON COMPUTER EVERY THING INSTALLED FINE, IT CREATED A DESK ICON ETC... BUT WHEN I TRY TO OPEN THE PROGRAM UP THE MESSAGE IN THE SUBJECT ABOVE IS WHAT I KEEP GETTING. I TRIED EVERYTHING!!!!!!!!!!!!!!!! I RESTARTED THE COMPUTER, I DID THE SFL /SCANNOW THING, I DISABLED MY VIRUS PROTECTION, I UPDATED DRIVERS BUT NOTHING!!!!!!! IM TRULY AT A LOSS IM VERY FRUSTRATED BECAUSE I PAID OVER 100 DOLLARS FOR THE PROGRAM AND I CANT USE IT! SO CAN YOU PLEASE HELP? OR WILL I HAVE TO TRY TO SEND THE PROGRAM BACK? I HAVE HP COMPUTER WINDOWS 10 MICROSOFT THANK YOU! MY NAME IS KENNETH BINGHAM
256 views
Oct 15, 2023 at 01:12 AM

transfert photos depuis icloud

hi
depuis ce matin quand je telecharge mes photos depuis icloud elles sont dans un format different

extension heic
et je n'arrive plus a les lire


please i want to have a french answer ty
245 views
Oct 16, 2023 at 06:39 AM

Scanners ignore folders configured to skip in Preferences

Please check attachements. I added folders to be ignored y scanner, but even in Default Scan (in Daschboard) seems that all folders are scanned.
233 views
Nov 15, 2023 at 09:45 AM

no moving

hi,

I would like to move files (pictures) from an internal SSD to an external HDD. It is not possible: I receve error code 0x80070079.

I have Win 10 on my laptop and everything seems working properly so far.

thank you,

Istvan
216 views
Dec 21, 2023 at 08:03 PM

Is it safe to delete this keys

Hi,

I tried to uninstall a software, but that doesn't seem to have gone well.
It is 4k video downloader.

Reinstalling doesn't work because I get the message that it is still there on my PC.

Now I have downloaded your software and when I search for keys of this 4k software, I get a list of almost 500 keys, see photo.

When I check, when I stand on it with the cursor, it all shows 4k.

Now my question is, is this safe to remove?

Thanks in advance for your cooperation.

Yours sincerely

John de Vries

Content hidden to protect privacy

204 views
Nov 17, 2023 at 11:15 AM

Wipe Free Space

Wipe free space
177 views
Dec 10, 2023 at 11:30 AM

folders

everytime i Click ON ONE FOLDER tO OPEN All OTHER FoldERS are activatED. thE uSUAl ANSWER oN GOOGLE iNVOLVING EXPLORER FILE OPTIONS DOES NOT WORK. also as you can see the shift key doesn't work
176 views
Dec 25, 2023 at 03:06 PM

исчез диск

при помощи вашей программы я запустил сканирование компьютера. После окончания сканирования ваша программа предложила исправить "недостатки" системы. После этого у меня исчез внутренний диск D со всей инфомацией. Как такое может быть? И что мне сделать чтобы всё восстановить обратно. Спасибо.
173 views
Feb 11, 2024 at 06:28 PM

Search

Windows search is gone. How to reload
171 views
Mar 28, 2024 at 03:37 PM

vignettes

Votre logiciels a apparemment affecté certains liens, car on ne voit plus les vignettes des photos dans les Fichiers.
Pour les voir il faut les ouvrir les photos dans leur lecteur.
Peut-on les récupérer?
J'ai déjà suivi les indications usuelles de Windows sans résultat.
Est-ce une coincidence?
Merci.
149 views
Jan 15, 2024 at 10:23 PM

Open Desktop icons

When I click on my Desktop Icons "Documents-Shortcut"or "Pictures-Shortcut" they will not open. How can I fix that? I was unable to load "Documents-Shortcut" or "Pictures-Shortcut" to the "Add files:" below. Thank you.
Joe McCormick
149 views
Feb 22, 2024 at 04:04 PM

Windows File Explore doesn't respond

I did the four scans suggested under Maintenance and the File Explorer has stopped working. I've tried several fixes suggested on line, but nothing works. What to do?
140 views
Mar 30, 2024 at 09:33 PM

Hacker











Hack keep coming after all 4 pc.s an will not stopan wriying code to stop all types of functions. Just look back over last few weeks an you will see what your product is deleting from my hard drives. Then you can address your way of dealing with this person.













a
hacker keeps repeatly
130 views
Feb 07, 2024 at 09:17 PM

Continuous self opening replication of 'my files' or 'This PC' files

Hello. I am finding that everytime I start my pc laptop, without prompting, it begins to endlessly open new files from the 'This PC' or the 'My files' folders.
I have run every manner of BoostSpeed 13 tools, and checked updates which may have 'upset the apple cart', but I fairly ignorant of this stuff and it has got me 'stuffed' !
Any suggestions please. ? TIA
Ed
129 views
Mar 07, 2024 at 04:28 AM